This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
For a little over a year, I have experienced the radio shutting off and on, stabilitrak showing as needing service, the car shuddering, and the check engine light coming on. I have brought the car into a mechanic 3 times to determine what may be causing the check engine light to come on, and 3 times the computer says air intake. I have had just about everything changed, check engine light goes off, I drive for about 30 minutes, and it comes back on. Over $700 in replacement parts and labor, and still the problem persists. Today 7/1/2018, I drove down to have the oil changed and for the first time, the engine light has not come on, but now the car does not want to start and sounds like the starter or the battery is dying. This is above and beyond the most frustrating car problem I have every had, and I can't seem to find anyone capable of answering the problems with this car. The electrical problems spring up in the middle of nowhere while driving in town, and it seems to be okay for a few days if you mess with the battery cables, but they have already been replaced once and the problem is back!!!
I have had repeated electrical issues with this car. It started with the radio shutting on & off on its own. Then the stabilitrack started flashing on. The first few times that was all it was, but in the fall of 2017, that sensor would come on & my brakes & steering were affected. In addition, the car will have moments where it blanks out just briefly while driving, usually noticed by the radio going off & on. I have also had the key get locked in the ignition. Yesterday, 6/17/18, I went to start my car in a parking lot & several sensors came up, battery charging system, stabilitrack, & power steering. Car would not start, I kept shutting off the radio, & it would come back on. Car rested for 2 hours & then started again. Once driving, the steering was not right. Took a quarter of a mile of driving before the steering wheel did not pull 1/4 of the way to the left on its own. I have taken this car into the dealer with all of these complaints except the incident yesterday. Their solution has been new battery and new battery cables-twice. In the fall of 2017, I mentioned seeing similar issues online & they dismissed it. I just called about the 6/17/18 issue & I am getting the run-around from them.
The contact owns a 2014 Chevrolet Cruze. The contact stated that the side detection system went completely out. Also, when it rained, water entered the module located underneath the vehicle, which caused the electrical system to not function correctly. Southfield Chrysler Dodge Jeep Ram (28100 telegraph rd, southfield, mi 48034, (248) 354-2950) informed the contact that the vehicle's warranty had expired. No further assistance was provided. The vehicle was not taken to a dealer for diagnostic testing or repair. The manufacturer was not made aware of the failures. The failure mileage was approximately 38,000.
2014 Chevrolet Cruze is flashing traction control light and radio is turning off intermittently while in motion. This started around May 1, 2018 and now has occurred on 4 separate occasions. There are currently no recalls for this problem and needs to be addressed with General Motors.
Driving 70 mph down highway, turn turn signal on to change lanes and, loss of power steering, radio shuts off and service stabilitrak light comes on. All happening simultaneously. This is the second time this has happened. The 1st time I nearly ran into a parked vehicle while turning into a neighborhood.
The contact owns a 2014 Chevrolet Cruze. The contact stated that the service engine and service stability traction control warning indicators kept illuminating. The dealer (tim short Chevrolet, 500 thompson hollow, williamson, ky 41503, (606) 237-1220) who sold the vehicle was made aware that the failure had progressed within a week of ownership; however, no diagnostic testing was provided. The vehicle was not diagnosed by a dealer or an independent mechanic. The manufacturer was notified of the failure and stated that there was no recall. The manufacturer advised that the vehicle be taken to a dealer for diagnostic testing. The failure mileage was not available.
I purchased this vehicle used from a dealership 27 days ago. Two days ago I went to restart car after a short drive and the car did not crank, dash remained black, key was stuck in ignition. My daughter in law told me to pop the hood and upon wiggling battery cables freed the key from stuck position and I was able to start the car and drive home. This is when I learned this is not the first time of occurrence. I was hospitalized several days after purchase and my kids used the car. They neglected to tell me twice they lost power while in motion and car shut off. The first time was while exiting off the freeway. The second was while making turn after idling at a red light several minutes. Both times the vehicle power steering ceased and steering became difficult. On another occasion they experienced a no start similar to mine, a short drive, then car was parked and shut off for a short time, no crank at restart, black dash, stuck key. I had previously mentioned to dealer tech that car fails to keep current date and time. Each day I note it has reverted back again to the year 2010 and an incorrect time. A reset like click in engine compartment several minutes after turning off engine is frequently heard. Radio and dash lights have flashed while car is in motion on several occasions now.
Chevy 2014 Cruze has malfunctioning sensors in the bumper of the car.the car gets wet.the sensors shut down and the battery won't charge and the car comes to a complete stop. The solution from G:M is to replace negative battery cable and the sensors and wire harness. How ever they will not issue a recall and this is very dangerous. My daughters battery went dead on the freeway. After research battery was replaced and negative cable replaced but G:M wants $2800 to replace sensors..this car has 52,000 miles on it and it's not safe..G:M admits they upgraded the sensors and harness so it's not supposed to happen again.won't stand behind the original product. These vehicles are in danger of shutting down at any speed and at anytime. At least they should issue a recall on the negative battery cable not a service bulletin #314...
2014 Chevrolet cruz. Consumer writes in regards to several electrical issues. The consumer stated the vehicle experienced ox/nox sensor issues that caused the engine light to illuminate, software issues, the heating mechanism failed, ignition malfunctioned.
When you are coming to a stop either at a stop light, sign, or yielding off the interstate. The car begins to idle very hard shaking the entire vehicle back and forth. Then it shuts off while the ignition is still running. You literally have to put the car back in park, turn if off then turn it back on to fix the problem. I still do not have a engine light showing there is something wrong with the car. But it is happening more and more.
Car electrical system problem failure date:2/27/18 the radio dashboard powers on and off (frequently at times). It appeared to happen more when the car was stopped. When this happened, the dashboard would display: "service stabilitrak" this begin happening on 2/27/18 and it has happened several times since.
My display and radio began intermittently flashing off and on. Then my stabilitrak service light began coming on. I have loss of power and am concerned for my safety trying to drive under these conditions. I am contacting the manufacturer who should warranty this manufacturing defect. There are hundreds of complaints on the Chevy forum website. We deserve some sort of help with this and not at our expense. The problem I described happened while stationary and in motion but the loss of power is while driving. I'm concerned about getting hit while driving. Please help. [xxx] parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2014 Chevrolet Cruze. The contact stated that the radio and back up camera failed to display intermittently. The vehicle was taken to sandoval Buick GMC (300 N hamilton rd, columbus, oh 43213) where the cause of the failure was undetermined. The vehicle was not repaired; however, the failure persisted. In addition, the vehicle stalled and the electronic stability warning error illuminated. The vehicle was taken back to sandoval Buick GMC, but was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 33,000. The VIN was not provided.
The power to the radio screen constantly cuts out. Many times the screen gets stuck in the back up camera mode. It is very distracting. It happens in park and while the vehicle is in motion.
The car has started starting and shutting off on its own. It's very dangerous since it stated doing this in my attached garage while I slept. My wife is scared of carbon monoxide poisoning. I also fear pumping gas could be dangerous if it started while doing so. I've read online it's very common on the Cruze. I contact GM and they aren't covering it without a recall.
The vehicle's radio flashes on and off and a 'service stabilitrak' warning comes on the odometer screen. I have read this causes serious issues with others that have had the same problem and there is no known fix.
A warning light came on for the airbag randomly. It evolved to the following issues: Radio control panel going out with no volume control besides the steering wheel, static on the radio, a warning that park assist needed to be serviced (vehicle does not have park assist), headlights would not turn off upon the vehicle being turned off. The "solution" as there were so many errors that randomly started popping up (mind you, my car was serviced less than a month ago) is a $1500 change of a sensor or unplug the backup camera permanently. This clearly is a manufacturer defect, as why all of a sudden would the car suddenly think I have features that I don't even have on the car.
Key gets stuck in the ignition. Battery is not dead. If the key is turned fast you may remove it from the tumbler but if it is turn towards the off position slowly the locking mechanism returns to the retracted stage and won't allow the key to be removed. I can manually remove the key by pulling the lock mechanism forward while turning the key to the off position.
A D V E R T I S E M E N T S
- Baton Rouge, LA, USA