This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Chevrolet Cruze. The contact stated that the service engine and service stability traction control warning indicators kept illuminating. The dealer (tim short Chevrolet, 500 thompson hollow, williamson, ky 41503, (606) 237-1220) who sold the vehicle was made aware that the failure had progressed within a week of ownership; however, no diagnostic testing was provided. The vehicle was not diagnosed by a dealer or an independent mechanic. The manufacturer was notified of the failure and stated that there was no recall. The manufacturer advised that the vehicle be taken to a dealer for diagnostic testing. The failure mileage was not available.
I purchased this vehicle used from a dealership 27 days ago. Two days ago I went to restart car after a short drive and the car did not crank, dash remained black, key was stuck in ignition. My daughter in law told me to pop the hood and upon wiggling battery cables freed the key from stuck position and I was able to start the car and drive home. This is when I learned this is not the first time of occurrence. I was hospitalized several days after purchase and my kids used the car. They neglected to tell me twice they lost power while in motion and car shut off. The first time was while exiting off the freeway. The second was while making turn after idling at a red light several minutes. Both times the vehicle power steering ceased and steering became difficult. On another occasion they experienced a no start similar to mine, a short drive, then car was parked and shut off for a short time, no crank at restart, black dash, stuck key. I had previously mentioned to dealer tech that car fails to keep current date and time. Each day I note it has reverted back again to the year 2010 and an incorrect time. A reset like click in engine compartment several minutes after turning off engine is frequently heard. Radio and dash lights have flashed while car is in motion on several occasions now.
Chevy 2014 Cruze has malfunctioning sensors in the bumper of the car.the car gets wet.the sensors shut down and the battery won't charge and the car comes to a complete stop. The solution from G:M is to replace negative battery cable and the sensors and wire harness. How ever they will not issue a recall and this is very dangerous. My daughters battery went dead on the freeway. After research battery was replaced and negative cable replaced but G:M wants $2800 to replace sensors..this car has 52,000 miles on it and it's not safe..G:M admits they upgraded the sensors and harness so it's not supposed to happen again.won't stand behind the original product. These vehicles are in danger of shutting down at any speed and at anytime. At least they should issue a recall on the negative battery cable not a service bulletin #314...
2014 Chevrolet cruz. Consumer writes in regards to several electrical issues. The consumer stated the vehicle experienced ox/nox sensor issues that caused the engine light to illuminate, software issues, the heating mechanism failed, ignition malfunctioned.
When you are coming to a stop either at a stop light, sign, or yielding off the interstate. The car begins to idle very hard shaking the entire vehicle back and forth. Then it shuts off while the ignition is still running. You literally have to put the car back in park, turn if off then turn it back on to fix the problem. I still do not have a engine light showing there is something wrong with the car. But it is happening more and more.
- Houma, LA, USA
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Car electrical system problem failure date:2/27/18 the radio dashboard powers on and off (frequently at times). It appeared to happen more when the car was stopped. When this happened, the dashboard would display: "service stabilitrak" this begin happening on 2/27/18 and it has happened several times since.
My display and radio began intermittently flashing off and on. Then my stabilitrak service light began coming on. I have loss of power and am concerned for my safety trying to drive under these conditions. I am contacting the manufacturer who should warranty this manufacturing defect. There are hundreds of complaints on the Chevy forum website. We deserve some sort of help with this and not at our expense. The problem I described happened while stationary and in motion but the loss of power is while driving. I'm concerned about getting hit while driving. Please help. [xxx] parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2014 Chevrolet Cruze. The contact stated that the radio and back up camera failed to display intermittently. The vehicle was taken to sandoval Buick GMC (300 N hamilton rd, columbus, oh 43213) where the cause of the failure was undetermined. The vehicle was not repaired; however, the failure persisted. In addition, the vehicle stalled and the electronic stability warning error illuminated. The vehicle was taken back to sandoval Buick GMC, but was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 33,000. The VIN was not provided.
The power to the radio screen constantly cuts out. Many times the screen gets stuck in the back up camera mode. It is very distracting. It happens in park and while the vehicle is in motion.
The car has started starting and shutting off on its own. It's very dangerous since it stated doing this in my attached garage while I slept. My wife is scared of carbon monoxide poisoning. I also fear pumping gas could be dangerous if it started while doing so. I've read online it's very common on the Cruze. I contact GM and they aren't covering it without a recall.
The vehicle's radio flashes on and off and a 'service stabilitrak' warning comes on the odometer screen. I have read this causes serious issues with others that have had the same problem and there is no known fix.
A warning light came on for the airbag randomly. It evolved to the following issues: Radio control panel going out with no volume control besides the steering wheel, static on the radio, a warning that park assist needed to be serviced (vehicle does not have park assist), headlights would not turn off upon the vehicle being turned off. The "solution" as there were so many errors that randomly started popping up (mind you, my car was serviced less than a month ago) is a $1500 change of a sensor or unplug the backup camera permanently. This clearly is a manufacturer defect, as why all of a sudden would the car suddenly think I have features that I don't even have on the car.
Key gets stuck in the ignition. Battery is not dead. If the key is turned fast you may remove it from the tumbler but if it is turn towards the off position slowly the locking mechanism returns to the retracted stage and won't allow the key to be removed. I can manually remove the key by pulling the lock mechanism forward while turning the key to the off position.
Radio shuts off intermittently and the stability track warning comes on. Radio will resume and warning will go away within a second or two. Generally can be rectified by shutting the car off and turning it back on.
The power stopped and the car coasted then started again. The radio went off lost power then came back on. We have stopped using the radio. We are afraid we will lose power in traffic and have a accident. We were driving down a country road going about 25 to 30 mph
The contact owns a 2014 Chevrolet Cruze. While driving 70 mph, the steering wheel required excessive force to turn and the power steering warning indicator illuminated. The contact pulled the vehicle over to the side of the road, turned off the vehicle, restarted the engine, and the vehicle returned to normal. The vehicle was taken to the dealer (performance Chevrolet, 3222 beverly pike, elkins, wv 26241), but the cause of the failure could not be diagnosed. The vehicle was not diagnosed or repaired. The failure recurred several other times. The vehicle was taken to the same dealer again where it was diagnosed that the negative battery wire needed to be tightened. The vehicle was repaired, but the failure recurred. The vehicle was taken to the same dealer the third time where it was diagnosed that the battery needed to be replaced. The vehicle was repaired, but the failure still recurred. The manufacturer was contacted and stated that they would call the contact back, but the contact did not receive any calls. The approximate failure mileage was 70,000.
Vehicle has been popping up service stabil trak - however dealership and onstar has ran diagnostics no codes populate- have experience radio shutting off and losing control of vehicle - there has been several articles about this issue with 2011-2015 Chevy Cruze. Afraid whatever this issue is will cause harm to other people this is not a single person issue everyone with this model is complaining about the service stabil trak this needs to be look into. Driving in motion turning corner losing control of steering for a brief second - power radios shutting off and dashboard blinks with all lights. This car is at 67K miles
The contact owned a 2014 Chevrolet Cruze. While the vehicle was stationary, it caught fire. While driving various low speeds, the air conditioner shut off without warning. When the contact turned the air conditioner back on, smoke entered into the cabin. The contact turned off the vehicle and opened the hood, but there was no smoke. Upon closing the hood, the cabin of the vehicle completely filled with smoke and the contact noticed a flame that ignited under the dashboard to the right of the accelerator pedal. The contact called the police and filed a police report. The fire department extinguished the fire. The interior of the vehicle was destroyed. Xchange leasing, an uber company, was contacted about the fire and referred the contact to her insurance company. A dealer was not contacted. The manufacturer was made aware of the issue and requested that the vehicle be inspected by a third party. The failure mileage was 27,500.
The contact owns a 2014 Chevrolet Cruze. On several occasions, the contact found that the fuel gauge displayed the incorrect fuel information. The contact ran out of fuel twice due to the issue. The contact stated that it took 48 hours before the gauge was accurate. The vehicle was taken to West herr Chevrolet of williamsville (located at 8040 transit rd, williamsville, NY 14221 (716) 406-6151) where it was diagnosed, but the failure could not be replicated. The dealer stated that the vehicle needed fuel. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000.
A D V E R T I S E M E N T S
- Stopover, KY, USA