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10.0

really awful
Crashes / Fires:
7 / 5
Injuries / Deaths:
2 / 0
Average Mileage:
43,360 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Chevrolet Cruze electrical problems

electrical problem

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2014 Chevrolet Cruze Owner Comments (Page 5 of 9)

« Read the previous 20 complaints

problem #82

Mar 162019

Cruze

  • 57,000 miles

A D V E R T I S E M E N T S

I've noticed my radio and lights on screen goes out while I'm driving sometimes and I think that's an electrical problem and could probably start fire.

- Jacksonville, FL, USA

problem #81

Mar 142019

Cruze

  • 55,600 miles
We have had to replace the entire def system twice, replaced two knock sensors, had to replace the diesel partilec sensor, among many other time being the shop. This car has not ran right since we bought it. Now, everytime we start the car and begin to drive it, we get a warning about the stabiltrak not working, then powersteering goes out, and entire car shuts down and goes black when the car is powered off. This seems to be a very common issue within these vehicles.

- Lansing, NC, USA

problem #80

Sep 152018

Cruze

  • 36,000 miles
The contact owns a 2014 Chevrolet Cruze. When the vehicle was purchased, it experienced electrical failures and shut on and off. Also, the brakes skipped and the vehicle jerked when coming to a stop. The failures occurred while the vehicle was being test driven. Premier car sales llc (5425 elvis presley blvd, memphis, tn 38116) stated that the failures would be repaired before the sale was final. The dealer claimed that the vehicle was taken to an unknown Chevrolet dealer for repairs. After the sale of the vehicle, the brake failure recurred and the contact returned to the dealer. The contact was informed to take the vehicle to a Chevrolet dealer for repairs since it was under warranty. Before the contact could take the vehicle to a dealer, she was involved in a crash. While making a left turn in the rain, the vehicle shut off and slid into the side of a curb. The axles, rotor, spindle, and rims were fractured. The vehicle was towed to the contact's home. A police report was not filed and there were no injuries. The vehicle was taken to an unknown dealer to be diagnosed and they stated there were no recalls. The contact was referred to General Motors. The contact bought new rotors, a new spindle, and rims and had them replaced by an independent mechanic. General Motors refused to investigate the failure because repairs had been made; however, the brakes continued to malfunction. The failure mileage was 36,000.

- Memphis, TN, USA

problem #79

Feb 042019

Cruze

  • 108,038 miles

A D V E R T I S E M E N T S

The steering wheel sticks when I am driving. It's extremely noticeable when driving on the highway or making turns. The electrical system comes on and off when the vehicle is operational. All of a sudden my radio will go on and off and the air conditioner and the heater will stop working. I have 5 children and 3 still at home and I'm afraid to drive my car but unfortunately it's all we have.

- Vacaville, CA, USA

problem #78

Jan 052019

Cruze

  • 12 miles
When the vehicle comes to a stop the headlights start to glitch, the radio goes off and a warning for the stabilitrak comes on as well as a power steering warning. Once the car comes to a stop intermittently it will go completely dead and the negative battery cable if tapped on will cause the vehicle to come back on with no issue. Battery has been replaced as new but issue still occurs

- Bakersfield, CA, USA

problem #77

Dec 212018

Cruze

  • miles
Problem no.1, my Cruze has lost power, the heater puts out cold air, the radiator is losing fluid, the engine has started to over heat, and there is wet spot under the exhaust pipe when I idle the engine! that means my car has ether a blowen head gasket or cracked head! the car has less then 85,000 miles and if the head is cracked, I think I know why because GM decked the block the short-way center out to the ends! witch can leave a valley in the center of the block! they made the same mistake with the Grand Am quad-4! the head all cracked between cylinders 2 and 3 because the block wasn't decked square! I have to take it to the dealer on sat 12/29/18 wish someone would check the block, I know the dealer will try to blame my and to make me pay for some or all of it, even though it is sill under warranty! problem no.2, I purchased a new Chevy Cruze eco with a manual transmission 4 years ago, I got it because I wanted a high mpg car and I have been driving standard transmission since I started driving and I knew I could better mileage then rated (65.5 mpg my best score!), but the shifter has to much slop in it, I had a cutlass with a hurst shifter that was 16 inches tall and used that had less slop! I have complained to dealer about it since the day I got car! three times I have put the transmission in both first and third gear at the same time! I can't tell you how many time I have missed the shift while still holding all the way in position! if I am in a hurry I can't find the gear at all! problem no.3, the hydraulic throw-out bearing is slushy and slow. Because the master-cylinder and feed-line is to small! I am a fast shifter, and I can out shift the clutch! that is bad because the pressure plate doesn't close fast enough it causes excess ware and burning of the clutch!

- Haines City, FL, USA

problem #76

Sep 012018

Cruze

  • 75,000 miles

A D V E R T I S E M E N T S

Vehicle is experiencing severe issues with the power when vehicle is in motion. On several occasions I have been driving down the road and the vehicle will all of a sudden, without warning shut down multiple essential components - including power steering, headlights, radio will go in and out, display screen will go off, turn signals, etc. Pretty much anything that takes power will fail. However the vehicle will still remain on (and not in aux mode) and acceleration will not be affected. Around the time that these issues began a warning light for stabilitrack came on the dash board and several more warning lights have come on since. This has occurred when vehicle has been on city streets and freeway including as I have been negating a turn. This has caused an extreme safety hazard as I have almost lost control of vehicle and run off the road or hit other vehicles head on during the failure.

- Pleasant Hill, CA, USA

problem #75

Dec 092018

Cruze

  • miles
I bought the car from a dealer in 2014 and whenever I don't drive it for a 24 hour period the battery will be dead and require a jump start. I've changed the battery 4 times but the battery isn't the problem. Something is killing the battery.

- Fresno, CA, USA

problem #74

Dec 032018

Cruze

  • 62,900 miles
The contact owns a 2014 Chevrolet Cruze. When the vehicle was started, the battery failed. The vehicle was taken to an independent mechanic where the battery was replaced. Afterwards, the instrument panel illuminated without any indicators displayed and the gear did not shift. The dealer and manufacturer were not notified. The vehicle was not repaired. The failure mileage was approximately 62,900.

- Chicago, IL, USA

problem #73

Nov 262018

Cruze

  • 26,000 miles
The car shuts off will not start after a period of time it will start again all instruments lights ect go wacky engine light comes on reverse lights are on when in park car will shake than shut off.very dangerous at red lights or stop signs.I see there are a lot of same complaints but GM refuses to do anything about it.

- Browns Mills, NJ, USA

problem #72

Sep 252018

Cruze

  • 65,000 miles

A D V E R T I S E M E N T S

Radio/screen turned off and the car's steering was affected. Twice within the same hour. I was driving on the highway when this happened. Highly dangerous.

- Fort Worth, TX, USA

problem #71

Sep 082018

Cruze

  • 50,328 miles
Driving home from work at 11:15pm on September 8th, nearing the toll plaza in gary, Indiana the car made a sudden sound kindve like a bang, the engine shut off, all the lights on the dash came on, I came to a stop and tried several times to start the vehicle and it would not do anything. Every time I tuned the key to the off position and then turned it to accessory, the dash displays service air bag and service power steering. The windows, door locks, truck release will not work. I had to call my insurance company and set up a tow to get the car back home. I had to be at work at 7am that day, I worked 16 hours, and didn't get home till 1:30am on September 9th. The car is in my driveway, it will not start or even turn over.

- Highland, IN, USA

problem #70

Jul 252018

Cruze

  • 64,000 miles
Car will turn off while driving. Ive owned this car for a little over a year and just started doing this 5 times in the last 2 weeks. This has happened while on highway in traffic, twice in town in traffic. The car is in motion on the higway when this happened, it also has happened turning onto higway with other cars behind me I almost got rear ended by a car behind me cause the car lost power! it has also turn itself off and on in park. This needs to be fixed before there is a major accident that causes bodly harm!!! this is a safety hazarrd!!! I bought extended warranty on this car. I have an appointment with the dealership July 31st to find the issue. I also have contacted GM. I know that there was a recall for ignition problems concerning this vehilce in 2014, when you pull up my VIN there has been no recall. I am very concerned for my safty in this car. I have had a friend that has a code reader look and it said there is an engine issue"??" I do not want to have to get an attorney involved but I will if this becomes an issue. This is very scary!!!!

- Wichita, KS, USA

problem #69

Oct 202017

Cruze

  • 65,000 miles
It started with the radio turning off while braking and the radio continued to go off and on I contacted GM who claims it's not an electrical defect" first issue the car can be off keys out of ignition and you can press the on button for the radio and it plays? now it's starting to drive funny and most recently it starts with the remote start every time but when I use the key it doesn't always start" this is a huge issue!

- Howell, MI, USA

problem #68

Jul 012018

Cruze

  • 99,961 miles
For a little over a year, I have experienced the radio shutting off and on, stabilitrak showing as needing service, the car shuddering, and the check engine light coming on. I have brought the car into a mechanic 3 times to determine what may be causing the check engine light to come on, and 3 times the computer says air intake. I have had just about everything changed, check engine light goes off, I drive for about 30 minutes, and it comes back on. Over $700 in replacement parts and labor, and still the problem persists. Today 7/1/2018, I drove down to have the oil changed and for the first time, the engine light has not come on, but now the car does not want to start and sounds like the starter or the battery is dying. This is above and beyond the most frustrating car problem I have every had, and I can't seem to find anyone capable of answering the problems with this car. The electrical problems spring up in the middle of nowhere while driving in town, and it seems to be okay for a few days if you mess with the battery cables, but they have already been replaced once and the problem is back!!!

- Baton Rouge, LA, USA

problem #67

Jun 182018

Cruze

  • 54,000 miles
I have had repeated electrical issues with this car. It started with the radio shutting on & off on its own. Then the stabilitrack started flashing on. The first few times that was all it was, but in the fall of 2017, that sensor would come on & my brakes & steering were affected. In addition, the car will have moments where it blanks out just briefly while driving, usually noticed by the radio going off & on. I have also had the key get locked in the ignition. Yesterday, 6/17/18, I went to start my car in a parking lot & several sensors came up, battery charging system, stabilitrack, & power steering. Car would not start, I kept shutting off the radio, & it would come back on. Car rested for 2 hours & then started again. Once driving, the steering was not right. Took a quarter of a mile of driving before the steering wheel did not pull 1/4 of the way to the left on its own. I have taken this car into the dealer with all of these complaints except the incident yesterday. Their solution has been new battery and new battery cables-twice. In the fall of 2017, I mentioned seeing similar issues online & they dismissed it. I just called about the 6/17/18 issue & I am getting the run-around from them.

- Merriam, KS, USA

problem #66

Dec 172017

Cruze

  • 38,000 miles
The contact owns a 2014 Chevrolet Cruze. The contact stated that the side detection system went completely out. Also, when it rained, water entered the module located underneath the vehicle, which caused the electrical system to not function correctly. Southfield Chrysler Dodge Jeep Ram (28100 telegraph rd, southfield, mi 48034, (248) 354-2950) informed the contact that the vehicle's warranty had expired. No further assistance was provided. The vehicle was not taken to a dealer for diagnostic testing or repair. The manufacturer was not made aware of the failures. The failure mileage was approximately 38,000.

- Detroit, MI, USA

problem #65

May 012018

Cruze

  • 49,000 miles
2014 Chevrolet Cruze is flashing traction control light and radio is turning off intermittently while in motion. This started around May 1, 2018 and now has occurred on 4 separate occasions. There are currently no recalls for this problem and needs to be addressed with General Motors.

- Eccles, WV, USA

problem #64

May 232018

Cruze

  • 50,213 miles
The radio turns off and on and when it turns off the steering wheel locks up.

- Miamisburg, OH, USA

problem #63

May 222018

Cruze

  • 65,600 miles
Driving 70 mph down highway, turn turn signal on to change lanes and, loss of power steering, radio shuts off and service stabilitrak light comes on. All happening simultaneously. This is the second time this has happened. The 1st time I nearly ran into a parked vehicle while turning into a neighborhood.

- West Jordan, UT, USA

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