The dim head lights on my vehicle are so dim they are unusable making it difficult to even drive my vehicle at night or in the rain.

- Breese, IL, USA

The front headlights are very dim where it looks like the lights are off when I am driving at night. I must turn on the bright lights to see normally at night when we drive. I received a recall notice to have lights replaced after we pay $800 a piece at Cadillac dealer. I was ill and could not take the car in to have the issue corrected. After my surgery and my recovery time I called the Cadillac dealer and was told that the recall notice had expired and they could not honor it! I believe this is a very dangerous problem and it should be fixed free of charge with no time restraints..

- San Antonio, TX, USA

2015 Srx with headlight issues. Dim low beams restrict visibility at night. Read about numerous complaints. Cannot see while driving at night.

- Olive Branch, MS, USA

When driving at night, when on dim lighting, cannot see anything. Very dangerous.

- Mineola, TX, USA

The low beam head lights are dim making the car a safety issue to drive at night. There has been a class action lawsuit filed against GM and GM lost. GM indicates there is a problem but will not fix the issue. The dealership want $2200 to fix the problem with the same parts that that are causing the problem.

- Liberty Hill, TX, USA

The headlights are very dim and not visible to drive at night. I am unable to see to drive back and forth to work. I work evening shift. This is very dangerous. There should be a recall on this matter.

- Michigan City, IN, USA

Dim headlights have become increasingly dim to the point I can hardly see the road at night. I don't have the moisture that others have reported. I have researched more about this online and found that the dimming is caused by the heat of the halogen bulbs deteriorating the reflective material in the head light housing. Specifically the hella projection capsule used for the low beam. This deterioration is a slow process and goes unnoticed until finally it becomes to obvious to ignore. This is an ongoing issue reported by thousands of people. This is a defective part that GM refuses to acknowledge. When I talked the my local Cadillac dealer they pretend to be oblivious about this problem.

- Louisville, NE, USA

Headlight has become very deem and dealership does not have a replacement part.was told to give 2000 usd and be put on a waiting list to have headlights repaired.the headlights on this model is a problem

- Willis, TX, USA

We purchased a 2015 Srx Cadillac Monday Dec 14 2020. We had not driven it after dark until we purchased. The headlights are so dim we could barely see the road in a well lit highway. We were concerned we would not make it home. These lights are a hazard and it's very dangerous to drive after dark. Something needs to be done before someone gets killed.

- Gadsden, AL, USA

The lights are so dim, I am unable to drive at night. Reading through the internet, it is a very common issue with the headlights in my make/model/year vehicle. It costs $2,000 to fix headlights, which is outrageous, when Cadillac is aware of the issues and safety hazards! my lights are constantly dim and look as though my headlights are not even on at night. I do not feel safe driving my car at night, and due to covid, who has $2,000 to fix a problem that all of these vehicles are having and that Cadillac already knows about.

- Tuscola, IL, USA

The headlight is so dimmed now that I can hardly see if it is on at night. So dangerous when I driving at the night time.

- Saint Petersburg, FL, USA

My headlights are extremely dim. When driving at night you can barely tell they're on.

- Lancaster, PA, USA

For over a year(maybe even close to two years), I have been calling in to Cadillac, GM, and my local dealer ship heard allen Cadillac in athens, Georgia to complain about faulty headlights/headlamps. The lights have progressively gotten worse to the point I either cannot drive at night or have to keep on my high beams. Visibility and depth with low beams is extremely poor. There have been a few times when other cars didn't see me until the last second and times I have missed a road/street because I can't see the road lines. Initially, I took my car to the local dealership and was told to wait because GM/Cadillac had just started a reimbursement plan specifically for the headlight issue. I was told to wait for a letter and then come back. After waiting a few weeks, I called the Cadillac/GM number again and was told to wait for the letter as they were still processing. Fast forward, I have called in too many times to recall being told various things. I have been told my car was not in the reimbursement plan, . was told I missed the time for my reimbursement. I was told to wait because I would be I'm the next round of letters. I was told there is no next round of letters. I was told that of I didn't receive a letter, there was nothing wrong. I was told that even if I was supposed to get a letter but never got one, it didn't matter because the timeframe is over. Again...more calls. Then an advisor left a voicemail about being able to offer assistance. I took my car to the local dealership who said that GM had offered to pay close to $800, but when they put in a call the service was denied. After subsequent calls, I was given the run-around yet again. Two weeks ago, I was told to take my car to have a diagnostic on the headlights/headlamps. This whole thing has been ridiculous, and I know there have been numerous complaints from reading. At what point does this matter?

- Bogart, GA, USA

The headlight inner lenses develop a cataract where as the plastic lens looses its ability to project and prism the light behind it, thru the lens and out onto the road travel way thus loosing the ability to reflect light onto the road, no illumination from the headlights at all on a clear night,

- Danvers, MA, USA

The headlight is extremely bad. I decided to change the brand for my next car. This big problem happens to every model lower than 2015 Srx. It's so dangerous to drive at night. Actually you can not drive at night with this car.

- Sacramento, CA, USA

The low beam headlights have low output and the car is not safe to drive at night. The problem is amplified in wet conditions. On roads with no street lights it is hard to see painted lines. On coming drivers have flashed their headlights at me indicating they do not think I have my lights on properly. This is an ongoing issue.

- Canal Winchester, OH, USA

Recently noticed that while driving at night, low beam lighting is virtually nonexistent making it extremely unsafe to drive in darkness. A letter dated 2/28/20 regarding this exact issue was received but only gave until 5/28/20 to file a claim. I hadn't noticed any issues at that time and, due to covid-19, wasn't driving enough, and certainly at night, to notice this issue until recently. So, now there is no recourse with GM. Called GM customer service today and got the "tough luck" message back - "you missed the deadline". this is a serious safety issue that should have been addressed as a safety recall, not a legal claim limited to a 90-day window during a lockdown. Pathetic reflection on GM.

- Lake Zurich, IL, USA

The head lights are very dem at night it is as if they are not even on.

- Humble, TX, USA

Received a letter that the headlights are defective and we have to make payment on the repair and then we will receive a refund. The lights are dim and obstruct our view at night, if they know about the problem, why aren't they officially recalling the lights and replacing without any cost to the consumer.

- White Plains, NY, USA

The headlights have become so dim that it is difficult to see to drive at night.

- Maricopa, AZ, USA