Purchased factory certified 2015 Cadillac Srx 11/2018. In 12/2018 one dim headlight stopped working. In 1/2018 2nd dim headlight quit working makin it difficult to see without bright lights. Fog lamps also stopped working. Truly a safety matter. Search of internet shows many other Srx's with same problem with no factory fix. Class action suit filed in California only. Problem is moisture entering housing where bulbs are mounted. Cadillac dealer could not state why dim headlights and fog lights don't work. Makes driving hazardous when bright headlights can't be used. Dim headlights and fog lights do not work at all.

- Thonotosassa, FL, USA

I recently purchased a 2015 Cadillac Srx luxury crossover SUV (50,000 miles). I noticed while driving at night, that the headlights barely illuminate the road. I contacted my local Cadillac dealership and spoke with service department personnel that informed me that this issue was systemic throughout the 2010-2015 year Srx models. This problem is so consistent throughout such similar models, and yet I am suppose to shell out $1300 to fix a known issue? I am willing to pay to replace the lamps but GM needs to do their part and fix the faulty component (that is their responsibility) that is causing dangerous driving conditions and constant issues with the vehicle.

- Charleston, SC, USA

Takata recall. Low beam headlights are so dim that it is dangerous to drive at night. GM Cadillac Srx 2010-2016 has had this problem and GM will not fix the problem.

- Seaford, VA, USA

Purchased from a dealership in ga front headlights seemed to be working at night, noticed they were very dim, but continued to drive at night alternating brights. Took vehicle to dealership recently after almost being hit at night and once in the rain, a car turned in front of me twice at night like they didn't even see me because now I realize they couldn't! I was told whole system would have to be replaced before mechanic even looked at vehicle. Googled Srx headlight issue and came up with lawsuit info because of this same situation. I cannot drive this vehicle at night it is a safety hazard and must use my bright lights, which causes other cars not to be able to see. The dealer gave me a quote for 1400 dollars for repair which I refuse to pay.

- Conyers, GA, USA

The headlights are extremely dim, afraid to drive at night because I can't see around or in front of me without using my high beams, its very dangerous. I feel that its a safety issue. I have also read that others have the same issues and Cadillac has not corrected the problem, I also read that there was class action suits in flordia and California because of this problem.

- Toms River, NJ, USA

The headlights on my Srx are so dim that I cannot see to drive after dark. After searching the internet it seems this is a very common issue that Cadillac has not addressed. We are now working with a mechanic to order aftermarket replacements since changing the entire headlight assembly. Replacing the headlight bulbs over the past weekend did nothing to improve the light put out by the headlights. I also visited the body shop that made a minor repair to the car in Dec 2018 thinking the headlights were misaligned and was told the driver side light was significantly dim compared to the passenger side. The issue with the headlights is for the low beams and not the high beams. This issue can be seen while parked or driving on the highway, during turns as well

- Tinley Park, IL, USA

The low beam headlights make it extremely dangerous to drive this vehicle at night. Purchased this car one week ago. First trip out at night and was frightened beyond belief. It is like driving with no headlights. Cadillac or GM has got to face this problem before someone is killed. We paid well for this vehicle and buyers should not have to foot the bill for a defect!! I will be happy to enter into a class action suit against either Cadillac or GM to force this hazard to be dealt with.

- Louisville, KY, USA

Headlight low beams are very dim. They are so dim it is very difficult to even see they're on when driving. It is extremely difficult to see in front of you when in operation. Very dangerous, as I cannot see well in low beam.

- Freeport, ME, USA

The headlights do not shine brightly enough. On a dark stretch of highway one may only see 15-20 feet in front of the vehicle and this is dangerous, it is always necessary to drive with the bright lights on. The dealer checked out the vehicle and says that they are normal, but that is simply not possible. I have read on the internet of several other customer complaints and at least one lawsuit in progress.

- Shorewood, IL, USA

Headlight low beam continuous failure. Headlights on low beam fail to illuminate the road, even after having headlights replaced. Unable to see road dividing line in many instances while driving. Visibility on the driver side limited to 20 feet maximum. Almost had a pedestrian incident in a cross walk where I was unable to see the pedestrian crossing. Please fix the problem as soon as possible, as visibility continues to worsen

- Lake Stevens, WA, USA

The low beam headlights are so dim that they do not provide sufficient light for night driving.

- Creedmoor, NC, USA

The contact owns a 2015 Cadillac Srx. The contact stated that the dimmer failed to function properly and the daytime running lamps did not illuminate brightly enough. The contact had to apply the high beam headlights in order to see the road. Andrews Cadillac (1 Cadillac dr, brentwood, tn 37027, (615) 200-9076) was contacted and were aware of the failure, but stated there was no remedy. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was not available.

- Springhill, TN, USA

Dim headlights are defective. I can barely see to drive at night. There are groups on facebook of numbers of people with the same complaint. Please investigate this matter before someone is killed.

- Virgie, KY, USA

The headlights are very dim it makes it difficult to see at night. It seems as if the headlights are not on at all at night. It's a safety issue and we are afraid to drive the car at night. Upon talking to the dealership and calling Cadillac customer service, they told me they are aware of the problem but that there is no fix for it.

- Longview, TX, USA

Headlights are dangerously dim. Vehicle is not safe to drive at night.

- Swansea, SC, USA

Low beams are very low to almost non existent. The bulbs were changed out to no avail it is extremely dangerous to driver at night not only to me the driver but to all other vehicle on the road.

- Jacksonville, FL, USA

Headlights are dangerously dim. They don't light up the road unless you have the high beams on. I've seen 100's of complaints about this. Quoted $1,400 to repair. This needs to be recalled as a major safety hazard.

- Swansea, SC, USA

Exterior lighting is dangerously [xxx] difficulty driving vehicle at night parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- East Haven, CT, USA

I twice complained to dealership that the lights were not illuminating and I had to drive with my brights on. Twice they did nothing. I was pulled over by a police officer who told me he thought I had only my fog lights on and not head lights. This car does not have fog lights and the officer was shocked that the Cadillac had such a poor set of headlights. I returned to the dealership who handled it in a terribly U.N. professional way and told me the headlights are not covered under extended warranty. I reminded them that when I first started the complaints the original manufacture warranty was in place. A sales person from the dealership suggested that I should buy a different Cadillac to fix this issue. It's appaling to me to find a lack of customer service from Cadillac I bought a Cadillac to support 'buy american' - I could not be more disappointed. My friend drives a Lexus and is constantly telling me how great their customer service is. To say that am incredibly disappointed in Cadillac is an understatement. I write this as I wait to hear from Cadillac. I brought my car there and asked them to drive it at night- it's time for it to be inspected. Let's see if they are willing to put their name on an inspection. I have a beautiful Cadillac that is not safe to drive in the winter months past 4:30 N the afternoon. This is unacceptable. The lights do not illuminate. In order to see the road I have to drive with 'brights on' - I have even pulled onto the shoulder of the road so I can get out and check if the lights are on. This is so unsafe. I have to keep up with other traffic at night so I can use their headlight illumination as a way to not have to drive with my brights on - I do not want to cause unsafe situation for other motorists by driving with my brights on.

- Hampton Bays, NY, USA

Headlights are not working on dim setting, ok on bright but dim is so dim you can't see. I've have tried to have it repaired but no one has been able to fix it. Very dangerous can't drive the vehicle at night.

- Orlando, FL, USA