Headlights unsafe. I bought my 2015 Srx new, and from the outset the low beam headlights were very dim. Visibility is so poor that I can't safely drive my Srx at night; my 4-year-old $50,000 Srx has only 13,000 miles on it. The dealer quoted me ~$300 to replace with non-GM bulbs but can't guaranty that the problem will be fixed and won't give me any sort of warranty on the repair--even though my Srx is still under factory warranty. In fact, every online review states that replacing the bulbs will not correct this issue. Obviously, the defect goes beyond the bulb itself. This is a major safety issue and is a known issue with the Srx. A simple google search returns thousands of customers complaining of this safety problem which GM fails or refuses to remedy. NHTSA, please intervene here and make GM permanently fix this defect, whether that means replacing the entire headlamp assembly, or new seals, or new bulbs with some sort of warranty. My safety, and that of my children and others on the road, is at great risk until this defect is corrected. [note, I had to select a date of occurrence, so I chose today's date; but this is an ongoing problem that started shortly after I purchased the vehicle in Dec. 2015 and has gotten progressively worse over time.]

- Aurora, IL, USA

Low beam headlights make it hard to see at night. The infotainment system works intermittently.

- Daytona Beach, FL, USA

When I am driving in the dark both of my headlights are extremely dim especially on the interstate. I am unable to see short distances in front of me and it has become a safety issue. I have had the bulbs replaced twice with different types of bulbs and it did not help at all.

- Charleston, SC, USA

Low beams so dim you can't see at night. Dealer reported yes it is a problem, you will have to replace entire headlight with non dealer led headlight to resolve. Tried to send me to his sons shop to resolve problem. I have replaced the bulbs with new bulbs which did not resolve. I have to drive with high beams to see at night. This is a major safety issue. Purchased car in 2018 and after researching problem see it is a problem with all Srx not just mine. Cadillac dealer won't repair/replace or fix problem.

- Prattville, AL, USA

Headlights are very dim on highway. According to gerry lane Cadillac service center, 10945 reiger road, baton rouge, la 70809, 225-297-5377, replacing bulb will make only minor improvements. Bulb projector lenses are cloudy. According to dealership, it is a common problem for the vehicle model. It requires replacement of both headlamp assemblies. According to the dealership, all owners should have received a certificate to pay for replacement of assemblies. I did not.

- Winnsboro, LA, USA

Passenger head light very dim I have replaced the bulb but did not fix the problem very difficult to drive at night there was or is a class action lawsuit I would like for GM to fix this problem since they are aware any help would be appreciated. Consumer stated 2 emails were sent regarding passenger side heald light (very dim).

- Parrish, AL, USA

While driving the vehicle it stumps in the rear and also jolts in the fronts.

- Chesapeake, VA, USA

My low beam headlights do not produce enough light to drive safely at night. One light seems to be a little worse than the other one. They are definitely unsafe. It seems this is a common complaint with these vehicles. Something must be done.

- Paris, TX, USA

The contact owns a 2015 Cadillac Srx. The contact stated that during evening hours there was poor to no visibility with the day time running lights. The dealer courtesy Chevrolet in broussard (1345 evangeline thruway, broussard, la 70518, (337) 347-8984) was notified of the failure and indicated that due to the cloudiness of the lens that the head lamp assemblies needed to be replaced. The vehicle was not repaired as the contact felt the failure was a manufacturer defect with the lens, light fixture, an internal electrical problem which should have a recall campaign. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 35,000.

- Lafayette, LA, USA

The low-beam headlights are very dim. I asked the dealership's service department about it and was told that GM was aware of the faulty part (headlight assemblies with poor quality seals) and would reimburse me up to $1600 for replacing them with the same faulty part. I received a letter from Cadillac that offered the reimbursement in exchange for waiving any future fix for the problem. On March 30, 2019 while driving on a highway with a curb, I hit a piece of wood that I couldn't see because of the dim headlights. Hitting the wood caused the car to veer into the curb causing over $4000 damage to the vehicle. While looking for a possible fix for the problem on the internet, I have found that many owners of this model Cadillac complain of the same problem. I also found that GM/Cadillac has settled class action lawsuits in California and Florida pertaining to this issue. Obviously, this is a major safety issue that GM/Cadillac is aware of yet they are not offering the owners a lasting remedy for the safety of the drivers. I have pictures and estimates for the damages but am unable to scan into this computer. I can send them separately from my phone. If needed, email me.

- Eight Mile, AL, USA

Low beam lights are horrible cannot see at night unless you use high beam lighting. Dangerous for driver and oncoming traffic due to having to use high beams to see safely

- Bennettsville, SC, USA

When driving at night, it is nearly impossible to see with not only the lines in the road, but anything in the road! this is the most unsafe vehicle I've ever driven. When I have to use my brights to navigate my way, obviously those vehicles who pass me...as were as those in front of me ( less than 200 feet) get angry. They dont realize that it's more dangerous for me to drive with my brights off! I had other people try driving it as well both in town, and rural roads and the closest highway....and every person had the exact same results. A beautiful car with lemon headlights! I've had this car 3 weeks and am livid that nobody at the local Cadillac dealer knew anything about these headlight problems with this car! I had gone through consumer reports, blue book values et....I thought that I had adequately done my research! then... I googled 2015 Cadillac Srx headlights ! the information was all there...hundreds of complaints. Class action suits and a recall on them in California! someone will be killed due to these lights.

- Belding, MI, USA

Head lights when on seem to go dim. It is a known problem, thousands of vehicles are affected. Moving or standing still, the low beams do not adeguately illuminate the road in front of you. High beams are fine, in my case it is the right headlight. Some people have the left one or both are dim. Cadillac wants to charge $1,500 to fix something that is poorly engineered.

- Bradenton, FL, USA

Headlights are so dim I cannot see the road at night. I tried to replace the original bulbs with led lights and while it helped a little I still cannot see.

- Johnsburg, IL, USA

I noticed that the headlights on my 2015 Cadillac Srx became extremely dim around July of 2018. It is very hard to see well when driving at night, and it is a hazard!! I mentioned the problem with the lights being dim when I went in for an oil change at the dealership, but I was told there was nothing they could do to fix the problem. At the next oil change, I again complained about the dim light problem. The dealership replaced the headlights with new Cadillac bulbs (under warranty), but that did not fix the problem. Then, ater more complaining to the dealership, I contacted Cadillac. Cadillac suggested that the dealership change the Cadillac bulbs (no longer under warranty) with after market bulbs. Those bulbs also did not fix the problem!!! I am very unhappy, and am still driving around with dangerously dim lights!!!

- Morton, IL, USA

Low beam lighting gives you no visibility while driving in the dark. I have to use the high beams and blind the oncoming traffic. This is a safety issue for both me and oncoming drivers. Me, because I would wreck using my low beams and oncoming vehicles could wreck when I use my high beams blinding them. I am told this is because of the malfunction of the seal around the lights.....it lets moisture in. I have had the bulbs replaced, but it did not help the situation. Please do a recall nation wide for this, not just for Florida or New York, before someone is badly hurt or killed and a lawsuit is filed.

- Texarkana, TX, USA

2015 Cadillac head lights on dim is where I am unable to drive at night. They are very dim and after taking to dealer when it was still under warranty there was nothing that they could do. This needs to be a recall on GMC. If anything should happen to me while driving at night, GMC will be held liable for any injuries or deaths. I have three times where a car has pulled out in front on me and we almost collided. Please respond to this complaint with the latest news on this problem.

- Vicksburg, MS, USA

"takata recall" while driving at night the headlights starting to be dim. I thought it was my eye site at first. Last Friday March 1, 2019 my husband was with me driving in rising sun Maryland and it got real scary as we were driving and they went almost totally dark. I slowed to a crawl and hit my high beams just a second before I hit the oncoming car from the other direction. I was already across the line and going to hit the car. My high beams blinded the car coming toward me and they were screaming at me. It was like driving on a back road in a snow storm with no visibility. My husband would not let me drive back from dinner after being so upset. He drove and had to use the high beams, he said I have to tell you that was a very scary situation. When we parked for dinner the headlights turned a cloudy rainbow color. We had the light bulbs replaced and there is no difference. The dealer wants $1,000 to replace the headlight assembly to fix the problem. This car is in excellent condition, why should I have to pay $1,000 to replace this. I have seen the complaint sites and there seems to be a lot of people having this issue. This is not safe and you can not drive at night unless you want to take your life in your hands or the life of others when you have to drive with high beams. People are not happy when you do that and that could cause road rage issues. This car is not safe at night, please consider doing something about this. I will not put my grandkids in this car as I am too scared.

- White Marsh, MD, USA

The next area of concern was entering the car dealership (trapp Cadillac in houma, Louisiana) on 12/28/2018 to have the headlights changed. The cost of this change/replacement was $942.94 for the labor. The dealership did, however, warranty the headlights. Made the headlamps good, but refuse to honor the labor(see attached) when driving at night/raining days the lights were so dim visibility was almost impossible for safe driving. There was a serious problem with the headlights on my Cadillac. I chose for the safety of my family and others this problem must be addressed immediately by professionals.

- Bourg, LA, USA

Low beam headlights are extremely dim and virtually worthless at night. The round center lens looks cloudy. The problem is not with the clear outer plastic covering.

- Gilmer, TX, USA