The contact owns a 2010 Cadillac Srx. While driving at an unknown speed, the headlights failed to operate. The vehicle was taken to an independent mechanic who diagnosed that the headlights were defective due to moisture and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 103,000.

- Ringgold, GA, USA

Condensation both headlamps

- Lynn, MA, USA

On 9/16/2016, I purchased a used Cadillac Srx 2010 from a local dealer. I was presented with a carfax report that listed repairs. Among the repairs was a headlight replacement even before the sale as a new car. It wasn't specific so I figured it was damaged in transit or something. The car had 43356 miles on it when I purchased it. On 11/3/16, when driving, I noticed that I was without a headlight. I got out and looked at the front and noticed that the driver side headlight was full of moisture and the low beam bulb was blown. On 11/4/2016, I took it to the dealer to resolve and they replaced the bulb which didn't work so I left it there overnight and they replaced the "igniter". I picked it up the next day. I drove it for a week to ten days, but not at night. Until 11/12/16. The driver side headlight no longer worked on low beam or high beam. The car now has only 45,273 miles on it. I have driven it only 1,927 miles. I live in a dense fog area and this is a safety issue, it will be extremely dangerous to drive anytime there is fog. Even when there is no fog, the lack of a driver side headlight could result in an oncoming car misjudging the size of the car and possibly turning in front of it, assuming that it is a motorcycle or small car. I have returned the vehicle to the dealer for repair and now it remains there because they refuse to resolve this safety issue and want me to pay for it. It is a fairly expensive repair around $1200 to replace the entire headlight assembly. I do not understand why a safety recall has not been issued on this vehicle forcing the manufacturer to replace the defective headlight assembly.

- Clovis, CA, USA

I purchased this vehicle in may OF2012. Both headlamps are filled with moisture and condensation causing pooling on the floor bottom of both lamps. At night, the lumination is poor. I started noticing the problem approximately 1-1/2 year ago. It is becoming progressively worse. The consumer stated the right front passenger window and lift gate were inoperable possibly due to the water leaking into the vehicle through the sunroof.

- Medford, NY, USA

I own a 2010 Cadillac Srx, the low beam headlights are so dim that it makes driving at night dangerous, they are so dim you can not see the road well enough to drive and must use the high beam lights to safely drive, I have changed the bulbs and the problem is still present, there is water inside the fixtures also.

- Town Creek, AL, USA

Passenger side headlight is full of condensation, reason unknown.

- Wellington, FL, USA

Right passenger headlight keeps flooding with water, lights go out cant see while driving. Dealer wants $2,000 to replace. This happens very frequently. Water leaks on floor and on the electrical of passenger side from sunroof drain, I've been told the drain is too short and disconnects. These are defaults in the car, we should not have to keep paying to have fixed.

- Garden Grove, CA, USA

Condensation in the headlight covers. Considerably dims vision while night driving. High risk of lights shorting or going out completely because of water build up. Repairs are unreseasonably high.

- Melber, KY, USA

Passenger side headlight high and low beam out. Condensation in lense.

- Paducah, KY, USA

The low beam headlights in perfect operating condition are so dim that the road in front of the vehicle is barely visible. The only way to safely operate the vehicle is with the high beams on. Many others have experienced the same issue. The vehicle is dangerous with only low beams on.

- Austin, TX, USA

I have a 2010 Cadillac Srx and both of the the light covers are field with condensation the drivers light got blown out because of the condensation. It does not looke like my lights are even on when they are and I just got new lights on both sides. The dealership said the light covers are $450 a piece and $1300 for labor which I can't afford they really should recall this because it is unsafe.

- Bellevue, NE, USA

Headlights lens fill with water and short out

- Lakewood, CO, USA

(1) driver side headlamp failure. Dealership indicates ballast failure, and the entire assembly has to be replaced. The cost of this is a minimum of $1,200. (2) as of April 27, 2016 - car won't start (10 days): Indication is "no remote detected" (remote battery was replaced); vehicle's battery was replaced December 2015.

- Jacksonville, FL, USA

I purchased my used 2010 Srx in Feb. Of 2015. Since then I've had my headlights fixed three times due to condensation buildup. It started off with the passenger side, I got that fixed then six months later they both got condensation. Got them both fixed because its inspection time two weeks after inspection driver side completely burned out. I was on my to pa from va and my headlight went out. Cadillac refuse to fix it. Its very costly.

- North Chesterfield, VA, USA

The contact owns a 2010 Cadillac Srx. The contact stated that the driver side low beam headlight failed to illuminate. The dealer diagnosed that there was water intrusion and that the light fixture needed to be replaced. The dealer did not specify if a seal fractured or if there was a remedy for the short circuit electrical failure other than replacing the low beam head lamp assembly. The manufacturer was notified of the failure and indicated that there was no manufacturer recall to cover the repair. The VIN was not available. The approximate failure mileage was 43,000.

- Eagle Pass, TX, USA

September 2015 headlites started getting moisture and water in them.in Oct whilr driving at nite the left headlite went out then the right one did, I could not see the road and went in ditch.called Cadillac next day told them what happened and was told nothing they could do and advised me to call dealer which I did and was told I would have to but 2 new headlites at $1200 each with out labor, I could not afford that so took lites out of car, the ballast were filled with water.I seperated the lenses and resealed them withsilicone and replaced ballast and bulbs from ebay.headlites no longer leak but im sure they will at some point in time.this should be a recall this is to dangerous and it is definately a disign flaw, I have read where many other people are having the same problem. This is a 2010 Cadillac Srx, issue started at 57,000 miles

- Gansevoort, NY, USA

The contact owns a 2010 Cadillac Srx. The contact stated that the passenger side headlight failed to illuminate. The vehicle was taken to the dealer where it was diagnosed that condensation entered into the headlight assembly, which would short out the electricity in the unit. The headlight assembly needed to be replaced. The vehicle was not repaired. The failure occurred on two prior occasions. The manufacturer was not notified of the failure. The failure mileage was 42,000.

- Charleston, SC, USA

Headlamp condensation causing lamp to go out sometimes will come back on. Should not be happening. Never had another vehicle have this issue. Should be a recall to fix this expensive condensation and lamp. Police enjoy stopping vehicles with no light! this has beenoccuring over last 6 months more off than on. Rain really makes worse. Condensation never completely goes away and inside indicstor light stayson all the time 24/7. #2 another issue is sun roof will not shut. Window will close but cover stops half way and will not advance any further. Had taken to baker Cadillac in charleston, SC for service March 1 2016. Worked on it for 2 days and told not fixable. Why is it not fixable? recalls should be issued on these problems Srx owners are having on these luxaury vehicles.

- Summerville, SC, USA

Vehicle has on 43,921 miles and the front headlamp assembly got water in it and blew out the hid headlight. These are supposed to be sealed units and should not ever leak. Never in any other car I've ever owned has the headlamp assemble leaked. Further this is a known problem with this make and year model, and Cadillac should be replacing them at no cost

- Hartselle, AL, USA

The front headlight assy continues to get water and condensation in it and the head light fails.

- Rockwall, TX, USA