Technical Service Bulletins (TSBs) for the 2009 CTS are official communications between Cadillac & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE CONDITION IS A NORMAL OPERATING CHARACTERISTIC OF THEIR VEHICLE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE CONDITION IS A NORMAL OPERATING CHARACTERISTIC OF THEIR VEHICLE. Read More »
CADILLAC: VEHICLE MAY EXPERIENCE A BINDING OR EXCESSIVE TIGHTNESS CONDITION SIMILAR TO BEING IN 4WD WHEN STEERING WHEEL IS IN FULL LOCK POSITION EITHER DRIVING FORWARD OR REVERSE. *PE UPDATED ON 6/26/2013. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE CONDITION IS A NORMAL OPERATING CHARACTERISTIC OF THEIR VEHICLE. Read More »
GENERAL MOTOR: SERVICE POWER STEERING-C0450 (INSP HARNESS NEAR CYLINDER HEAD). THE CAUSE MAY BE ENGINE WIRE HARNESS IS CHAFING ON THE RIGHT CYLINDER HEAD. *PE UPDATED 11/04/09. *PE UPDATED ON 5/1/12. Read More »
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSPECT THE STEERING GEAR FOR A NORMAL CONDITION OF GREASE OR SEALANT ON EXTERIOR CASE OF GEAR DUE TO THE MANUFACTURING PROCESS." Read More »
GENERAL MOTOR: SERVICE POWER STEERING-C0450 (INSP HARNESS NEAR CYLINDER HEAD). THE CAUSE MAY BE ENGINE WIRE HARNESS IS CHAFING ON THE RIGHT CYLINDER HEAD. *PE UPDATED 11/04/09. *PE UPDATED ON 5/1/12. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE THE ANTILOCK BRAKING SYSTEM, SERVICE TRACTION CONTROL SYSTEM, AND/OR SERVICE STABILITRAK LIGHTS ARE ON. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE THE ANTILOCK BRAKING SYSTEM, SERVICE TRACTION CONTROL SYSTEM, AND/OR SERVICE STABILITRAK LIGHTS ARE ON. Read More »
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE THE ANTILOCK BRAKING SYSTEM, SERVICE TRACTION CONTROL SYSTEM, AND/OR SERVICE STABILITRAK LIGHTS ARE ON. Read More »
GM: THE BRAKE, TRACTION, OR STABILITY LIGHTS ARE ON BECAUSE OF DEBRIS STUCK ON THE WHEEL SPEED SENSOR. UPDATED ON 06/15/2011. *KB UPDATED ON 06/20/2011. *RM UPDATED 6/27/11. *PE UPDATED 10/3/11. Read More »
CADILLAC: WHEEL SPEED SENSOR CONNECTOR MISBUILT. WHEN SERVICE TECHNICIANS ARE PERFORMING A COMPONENT LEVEL SENSOR TEST-THE REVERSED SIGNAL POLARITY MARKINGS COULD RESULT IN MISDIAGNOSIS AND POSSIBLY FAILING A GOOD PART. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE THE ANTILOCK BRAKING SYSTEM, SERVICE TRACTION CONTROL SYSTEM, AND/OR SERVICE STABILITRAK LIGHTS ARE ON. Read More »
GM: THE BRAKE, TRACTION, OR STABILITY LIGHTS ARE ON BECAUSE OF DEBRIS STUCK ON THE WHEEL SPEED SENSOR. UPDATED ON 06/15/2011. *KB UPDATED ON 06/20/2011. *RM UPDATED 6/27/11. *PE UPDATED 10/3/11. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A MALFUNCTION INDICATOR LAMP ON OR ENGINE MISFIRE, ROUGH IDLE, EXTENDED CRANK, OR CRANK NO START IN SOME CASES. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES. Read More »
If a vehicle comes into the dealership with a knock noise, seized engine, lower end squeak or squeal or any condition that you suspect a rod or main bearing failure. Read More »
BUICK/CADILLAC/CHEVROLET/SATURN/PONTIAC/ GMC: VEHICLE EXPERIENCE LOWER END SQUEAK OR SQUEAL, KNOCKING NOISE OR SEIZED ENGINE POSSIBLY THE MAIN BEARING OR ROD HAD FAILED. *PE Read More »
13313 - SPECIAL COVERAGE. SOME VEHICLES, EQUIPPED WITH A 6.2L V8 ENGINE (LSA), MAY HAVE A CONDITION WHERE THE ENGINE?S SUPERCHARGER MAY NOT FUNCTION AS DESIGNED. Read More »
CADILLAC/CHEVROLET: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE ENGINE SUPERCHARGER HAS A NOTICEABLE RATTLE NOISE THAT DEVELOPS AT IDLE AND FAILS TO FUNCTION AS DESIGNED. MODEL 2009-2013 CTS, CAMARO. Read More »
GM: SOME VEHICLES REQUIRE REPLACEMENTS FOR HIGH FEATURE V6 TIMING CHAIN KITS AND GUIDE REPLACEMENTS. ALSO INCLUDED CHEVROLET CAPTIVA. MODEL YEARS 2007-2013. *JS UPDATED 7/18/14. *PE Read More »
GM: SOME DTC CODES MAY BE SET, P0016, P0017, P0018, P0019, P0008, OR P0009. 3.6 LY7 WITH CAM ACTUATOR DTC.THE RELUCTOR FOR THE CRANKSHAFT SENSOR PRESSED ON THE CRANKSHAFT MAY HAVE MOVED. ALSO INCLUDED BUICK ALLURE MODEL YEAR 2005. Read More »
GENERAL MOTORS: SES LIGHT ENGINE MISFIRE AND/OR SHUDDER- INSPECT IGNITION COILS. THIS MAY BE THE RESULT OF A HEAT STRESSED/DAMAGED IGNITION COIL. *JS Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE LOW OIL PRESSURE MESSAGE. TECHNICIAN MAY ALSO FIND A DIAGNOSTIC TROUBLE CODE P0521 IN THE ENGINE CONTROL MODULE. Read More »
GM: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SPECIAL COVERAGE ADJUSTMENT- TIMING CHAIN WEAR. ON SOME 2007 MODEL YEAR VEHICLES THAT ARE EQUIPPED WITH A 2.8L/3. Read More »
GENERAL MOTORS: LOW ENGINE OIL PRESSURE, NO OIL PRESSURE, AND/OR ENGINE NOISE. THIS COULD BE THE RESULT OF A STICKING OIL PUMP PRESSURE RELIEF VALVE. *KB Read More »
GM SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. IN CERTAIN DRIVING CONDITIONS OR IF IT'S BEEN A WHILE BETWEEN OIL CHANGES, THE TIMING CHAIN COULD WEAR PREMATURELY AND CAUSE THE ENGINE LIGHT TO TURN ON. Read More »
BUICK/CADILLAC/CHEVROLET/GMC/PONTIAC/SATURN: THERE MAY BE AN INTERMITTENT ENGINE HESITATION OR FLUTTER. THE CAMSHAFT SENSOR TERMINALS LIKELY HAVE POOR CONNECTIONS. *RM UPDATED 8/1/11. *PE UPDATED 4/16/12. Read More »
CADILLAC: SES LIGHT ILLUMINATED OR IS FLICKING, REDUCED ENGINE POWER MESSAGE, NO CRANK, NO START, BLOWN ECM FUSE, VARIOUS DTC'S (INSPECT WIRING HARNESS). *PE UPDATED 6/6/11. 8PE Read More »
PONTIAC/SATURN/BUICK/GMC/CHEVROLET/CADILLAC/HUMMER: VEHICLE START AND STALLS AFTER THEFT DETERRENT MODULE REPLACEMENT. MODEL YEARS 2006-2011. DOES NOT APPLY TO VEHICLES WITH KEYLESS ACCESS SYSTEM. Read More »
GENERAL MOTORS: THE ENGINE RUNS ROUGH AND THE CHECK ENGINE LIGHT/MALFUNCTION INDICATOR LIGHT (MIL) FLASHES. THE ODD COILS 15A FUSE IS OPEN IN THE UNDER HOOD FUSE BLOCK. *PE Read More »
THIS INFORMATIONAL BULLETIN EXPLAINS THE USE OF DIESEL FUEL ADDITIVES IN AN ENGINE, ARE NOT REQUIRED UNLESS THE CUSTOMER DESIRES ADDITIVES TO PREVENT FUEL CONCERNS DEPENDING ON FUEL OR TEMPERATURE RELATED CONDITIONS. Read More »
CADILLAC: E109144-ENGINE OVERHEATING, ENGINE COOLANT TEMPERATURE WARNING LIGHT ON, ENGINE COOLANT TEMPERATURE GAUGE READS HOT (ENGINEERING INFORMATION). THIS CONCERN ONLY APPLIES TO VEHICLES EQUIPPED WITH A SINGLE COOLING FAN. Read More »
CADILLAC: E109144-ENGINE OVERHEATING, ENGINE COOLANT TEMPERATURE WARNING LIGHT ON, ENGINE COOLANT TEMPERATURE GAUGE READS HOT (ENGINEERING INFORMATION). THIS CONCERN ONLY APPLIES TO VEHICLES EQUIPPED WITH A SINGLE COOLING FAN. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH THE STEPS ON REPAIRING A CLUNK NOISE AFTER SHIFTING FROM REVERSE TO DRIVE OR DRIVE TO REVERSE AND THEN ACCELERATING. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO INSPECT THE UPPER VALVE BODY TO DETERMINE THE CORRECT RPO USAGE TO CORRECT A CONCERN THAT AFTER INSTALLATION OF A REPLACEMENT UPPER VALVE BODY, THE TRANSMISSION MAY HAVE NO ... Read More »
CADILLAC/CHEVROLET/GMC/HUMMER/PONTIAC: THERE IS SLIPPING OR HAVE NO FOURTH, FIFTH OR SIXTH GEAR AND MALFUNCTION INDICATOR LAMP (MIL) WOULD BE ON, WITH DIAGNOSTIC TROUBLE CODE (DTC) P0796 FOUND AS ACTIVE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE CONDITION IS A NORMAL OPERATING CHARACTERISTIC OF THEIR VEHICLE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CHECK THE CYLINDERS FOR DAMAGED PISTONS AND DETERMINE IF THE USE OF AFTERMARKET CALIBRATIONS OR PERFORMANCE PARTS MAY BE THE CAUSE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE USE OF J-35616-64B TERMINAL TEST PROBE, REPLACEMENT TERMINALS, AND TERMINATED LEADS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT ,WHEN TESTING ANY CIRCUIT FOR OPEN OR RESISTANCE, IT IS IMPERATIVE THAT ALL RELATED TERMINAL PIN FIT AND TENSION BE CHECKED WHEN THE TEST STEPS REQUIRE DISCONNECTION ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN, AND THE STEPS TO REPAIR THE CONCERN OF THE VEHICLE CRANKS BUT DOES NOT START. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION ON POOR RADIO HANDS-FREE VOICE RECOGNITION PERFORMANCE OR SOUND QUALITY AFTER THE ONSTAR UPGRADE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLE THAT MAY HAVE AN ONSTAR SYSTEM THAT HAS PROGRESSION TONES WHEN PRESSING THE BLUE OR RED BUTTON. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A LIST OF CORRECTIONS FOR MULTIPLE CONCERNS REGARDING UNEXPECTED LOSS OF RADIO AUDIO (RADIO GOES SILENT/NO SOUND) AND OTHER BLACKBERRY PHONE - BLUETOOTH ... Read More »
GM: J-35616-64B TERMINAL TEST PROBE AND REPLACEMENT TERMINAL. ALSO INCLUDED MODELS VERANO, REGAL, LACROSSE, CTS, SRX, VOLT, SONIC, MALIBU, IMPALA, EQUINOX, CRUZE, AVALANCHE, TAHOE SUBURBAN, SILVERADO, SIERRA, YUKON, AND TERRAIN FOR ... Read More »
GENERAL MOTORS: VARIOUS ELECTRICAL CONCERNS (INSP HARNESS UNDER UBEC BRACKET). MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING: WILL NOT CRANK OVER AND START; TRANSMISSION SHIFTS HARD; DOOR LOCKS CYCLE WHILE DRIVING. Read More »
BUICK/CADILLAC/CHEVROLET/GMC/SATURN: PASSENGER PRESENCE SYSTEM (PPS) MAY COMMAND PASSENGER AIRBAG INDICATOR AND SEAT BELT REMINDER ON WHEN ELECTRONIC DEVICES (COMPUTERS, MP3 PLAYER, CELL PHONES, TECH 2, ETC. Read More »
CADILLAC: ONE OR MORE OF THE ELECTRICAL CONCERNS: ABS, STABILITY INDICATOR/WARNING MESSAGES; COMPASS INOP; HEATED SEATS (KB6) INOP; HEATED WASHERS INOP; HEATING VENTILATION AC (HVAC) INOP; MEMORY SEAT INOP; NO START; ONSTAR INOP; POWER ... Read More »
GENERAL MOTORS: THE ENGINE RUNS ROUGH AND THE CHECK ENGINE LIGHT/MALFUNCTION INDICATOR LIGHT (MIL) FLASHES. THE ODD COILS 15A FUSE IS OPEN IN THE UNDER HOOD FUSE BLOCK. *PE Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE USEFUL ON DIAGNOSING BATTERIES THAT HAVE SET FOR A LONG PERIOD OF TIME AND/OR SET IN COLD WEATHER CLIMATES AND TESTING THOSE BATTERIES. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY INFORMATION ON USING THE EL-50313 MIDTRONICS GR8 BATTERY TESTER/CHARGER FOR DIAGNOSING BATTERY REPLACEMENTS AND MAINTAINING BATTERIES ON NEW VEHICLES IN DEALER INVENTORY. Read More »
CADILLAC: ONE OR MORE OF THE ELECTRICAL CONCERNS: ABS, STABILITY INDICATOR/WARNING MESSAGES; COMPASS INOP; HEATED SEATS (KB6) INOP; HEATED WASHERS INOP; HEATING VENTILATION AC (HVAC) INOP; MEMORY SEAT INOP; NO START; ONSTAR INOP; POWER ... Read More »
BUICK\CADILLAC\CHEVROLET\GMC\PONTIAC\SATURN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ONSTAR SYSTEM INOPERATIVE; REPLACE ONSTAR MODULE. Read More »
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
CADILLAC: SES LIGHT ILLUMINATED OR IS FLICKING, REDUCED ENGINE POWER MESSAGE, NO CRANK, NO START, BLOWN ECM FUSE, VARIOUS DTC'S (INSPECT WIRING HARNESS). *PE UPDATED 6/6/11. 8PE Read More »
CADILLAC: ONE OR MORE OF THE ELECTRICAL CONCERNS: ABS, STABILITY INDICATOR/WARNING MESSAGES; COMPASS INOP; HEATED SEATS (KB6) INOP; HEATED WASHERS INOP; HEATING VENTILATION AC (HVAC) INOP; MEMORY SEAT INOP; NO START; ONSTAR INOP; POWER ... Read More »
GENERAL MOTORS: SES LIGHT ENGINE MISFIRE AND/OR SHUDDER- INSPECT IGNITION COILS. THIS MAY BE THE RESULT OF A HEAT STRESSED/DAMAGED IGNITION COIL. *JS Read More »
GM: THERE MAY BE A BIND BETWEEN THE IGNITION LOCK AND THE HOUSING MAKING IT UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE DRIVER MAY NOT BE ABLE TO TURN THE VEHICLE OFF IF IT'S RUNNING. *RM Read More »
GM: THERE MAY BE A BIND BETWEEN THE IGNITION LOCK AND THE HOUSING MAKING IT UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE DRIVER MAY NOT BE ABLE TO TURN THE VEHICLE OFF IF IT'S RUNNING. *RM Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT AFTER REPLACING THE INSTRUMENT PANEL CLUSTER THE EXCHANGE CENTER IS UNABLE TO PROGRAM THE ACTUAL MILEAGE ON THE ODOMETER OR THE ACTUAL MILEAGE IS ... Read More »
GM SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. IN CERTAIN DRIVING CONDITIONS OR IF IT'S BEEN A WHILE BETWEEN OIL CHANGES, THE TIMING CHAIN COULD WEAR PREMATURELY AND CAUSE THE ENGINE LIGHT TO TURN ON. Read More »
GENERAL MOTORS: VARIOUS ELECTRICAL CONCERNS (INSP HARNESS UNDER UBEC BRACKET). MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING: WILL NOT CRANK OVER AND START; TRANSMISSION SHIFTS HARD; DOOR LOCKS CYCLE WHILE DRIVING. Read More »
BUICK/CADILLAC/CHEVROLET/GMC/SATURN: PASSENGER PRESENCE SYSTEM (PPS) MAY COMMAND PASSENGER AIRBAG INDICATOR AND SEAT BELT REMINDER ON WHEN ELECTRONIC DEVICES (COMPUTERS, MP3 PLAYER, CELL PHONES, TECH 2, ETC. Read More »
BUICK/CADILLAC/CHEVROLET/GMC/PONTIAC/SATURN: LOW BEAM HEADLAMP BULB DIAGNOSIS/REPLACEMENT (INSPECT BULB AND CONNECTOR). DOES NOT APPLY TO VEHICLES EQUIPPED WITH HIGH INTENSITY DISCHARGE (HID) LAMPS. Read More »
GM: LOW BEAM HEADLAMP BULB DIAGNOSIS/ REPLACEMENT (INSPECT BULB AND CONNECTOR). DO NOT REPLACE THE ENTIRE HEADLAMP ASSEMBLY FOR THIS CONDITION. REPLACE THE BULB AND INSPECT THE CONNECTOR. *JS UPDATED 4/7/15. Read More »
CADILLAC/GMC/SATURN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. CERTAIN MODEL YEAR VEHICLES MAY EXPERIENCE AN ISSUE OF A LOOSE ELECTRICAL CONTACT WITH LOW BEAM HALOGEN HEADLAMP BULB CONNECTOR WORKING INTERMITTENTLY. Read More »
CADILLAC: SOME CUSTOMERS MAY COMMENT ON A AFL LAMPS NEED SERVICE MESSAGE DISPLAYED ON THE DIC. THE ADAPTIVE FEATURE OF THE HEADLAMP IS INOPERATIVE. Read More »
BUICK/CADILLAC/CHEVROLET/GMC/PONTIAC/SATURN: LOW BEAM HEADLAMP BULB DIAGNOSIS/REPLACEMENT (INSPECT BULB AND CONNECTOR). DOES NOT APPLY TO VEHICLES EQUIPPED WITH HIGH INTENSITY DISCHARGE (HID) LAMPS. Read More »
CADILLAC: CENTER HIGH MOUNTED STOP LAMP (CHMSL) HOUSING CRACKED, LEDS INOPERATIVE, CONTACT WITH REAR COMPARTMENT LID, PAINT DAMAGE. REVISED CHMSL HAS BEEN RELEASED FOR SERVICE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON A NORMAL CONDITION ON TEMPERED GLASS OF SPOTS SHOWING ON THE REAR AND SIDE WINDOWS WHEN THE VEHICLE IS IN THE SUNLIGHT. Read More »
GENERAL MOTORS: THE WINDOWS, FRONT AND REAR, WOULD BIND, POOR FIT, MISALIGNMENT, MAKES RATTLE OR SQUEAKING NOISES, MOVES SLOWLY AND IS INOPERATIVE. MODEL 2008-2014 VEHICLES AND TRUCKS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR RELEARNING THE POWER FOLDING MIRRIORS AND ROAD TESTIN TO VERIFY THEY CORRECT A CONDTION OF THE POWER FOLDING MIRRIORS GLASS SHAKES, FLUTTERS AT NORMAL DRIVING CONDITIONS. Read More »
GENERAL MOTORS CORP: OUTSIDE DOOR HANDLE, DOOR GLASS AND/OR OUTSIDE MIRROR INOPERATIVE (REPLACE DOOR HANDLE SWITCH, INSPECT DOC-N-LOC CONNECTOR AND/OR LUBRICATE DOOR HANDLE). *PE Read More »
GENERAL MOTORS: DIAGNOSTIC INFORMATION FOR INTERMITTENT RESTRAINTS, AIR BAG (SIR) INDICATOR/LAMP ON WITH DTC(S) B0012, B0013, B0016, B0016, B0019, B0020, B0022, B0023, B0026, B0033, B0040, B0042 OR B0044 SET. Read More »
PASSENGER PRESENCE SYSTEM (PPS) MAY COMMAND PASSENGER AIRBAG INDICATOR AND SEAT BELT REMINDER ON WHEN ELECTRONIC DEVICES (COMPUTERS, MP3 PLAYERS, CELL PHONES, DIAGNOSTIC SCAN TOOL, ETC. Read More »
GM: THE FRONT PASSENGER AIRBAG INDICATOR MAY LIGHT WHEN ELECTRONICS ARE PLACED IN THE PASSENGER SEAT. THE ELECTRONICS CAUSE THE VEHICLE TO THINK THERE IS A PASSENGER SITTING IN THE SEAT. *RM UPDATED 6/24/11. Read More »
PASSENGER PRESENCE SYSTEM (PPS) MAY COMMAND PASSENGER AIRBAG INDICATOR AND SEAT BELT REMINDER ON WHEN ELECTRONIC DEVICES (COMPUTERS, MP3 PLAYERS, CELL PHONES, DIAGNOSTIC SCAN TOOL, ETC. Read More »
GM: THERE ARE SEAT BELT PROBLEMS: DIFFICULTY LATCHING AND UNLATCHING BUCKLE. BUCKLE RELEASE BUTTON IS STICKING. SEAT BELT WARNING LIGHT ILLUMINATED. LIKELY CAUSED BY STICKY BEVERAGES THAT ARE SPILLED INTO THE BUCKLE ASSEMBLY. Read More »
GM: THERE ARE SEAT BELT PROBLEMS: DIFFICULTY LATCHING AND UNLATCHING BUCKLE. BUCKLE RELEASE BUTTON IS STICKING. SEAT BELT WARNING LIGHT ILLUMINATED. LIKELY CAUSED BY STICKY BEVERAGES THAT ARE SPILLED INTO THE BUCKLE ASSEMBLY. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR RELEARNING THE POWER FOLDING MIRRIORS AND ROAD TESTIN TO VERIFY THEY CORRECT A CONDTION OF THE POWER FOLDING MIRRIORS GLASS SHAKES, FLUTTERS AT NORMAL DRIVING CONDITIONS. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
GENERAL MOTORS: THE WINDOWS, FRONT AND REAR, WOULD BIND, POOR FIT, MISALIGNMENT, MAKES RATTLE OR SQUEAKING NOISES, MOVES SLOWLY AND IS INOPERATIVE. MODEL 2008-2014 VEHICLES AND TRUCKS. Read More »
CADILLAC: ENGINEERING INFORMATION-FRONT OR REAR DOOR WILL NOTOPEN OR UNLOCK. DOOR LATCH ASSEMBLIES RETURNED UNDER WARRANTY HAVE BEEN TESTED WITH NO TROUBLE FOUND. Read More »
CADILLAC SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. FRONT DOOR LATCH FREEZING. WATER ENTERS THE LATCH HOUSING AND FREEZES. Read More »
CADILLAC: FRONT DOORS MAY NOT OPEN OR CLOSE DURING COLD WEATHER. ONE OR BOTH FRONT DOORS MAY NOT OPEN USING THE OUTSIDE RELEASE HANDLE IN SUBFREEZING TEMPERATURES. THE DOOR CAN ALWAYS BE OPENED USING THE INSIDE RELEASE HANDLE. Read More »
GENERAL MOTORS CORP: OUTSIDE DOOR HANDLE, DOOR GLASS AND/OR OUTSIDE MIRROR INOPERATIVE (REPLACE DOOR HANDLE SWITCH, INSPECT DOC-N-LOC CONNECTOR AND/OR LUBRICATE DOOR HANDLE). *PE Read More »
BUICK/CADILLAC/CHEVROLET/GMC/SATURN: INTERMITTENT UNWANTED LIFTGATE OR TRUNK OPENING, LIFTGATE OR TRUNK INOPERATIVE. TECHNICIAN MAY DETERMINE THAT THEY ARE UNABLE TO DUPLICATE THESE INTERMITTENT CONDITIONS. *PE UPDATED 3/12/12. Read More »
CADILLAC SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. FRONT DOOR LATCH FREEZING. WATER ENTERS THE LATCH HOUSING AND FREEZES. Read More »
CADILLAC: FRONT DOORS MAY NOT OPEN OR CLOSE DURING COLD WEATHER. ONE OR BOTH FRONT DOORS MAY NOT OPEN USING THE OUTSIDE RELEASE HANDLE IN SUBFREEZING TEMPERATURES. THE DOOR CAN ALWAYS BE OPENED USING THE INSIDE RELEASE HANDLE. Read More »
BUICK/CADILLAC/CHEVROLET/GMC/SATURN: INTERMITTENT UNWANTED LIFTGATE OR TRUNK OPENING, LIFTGATE OR TRUNK INOPERATIVE. TECHNICIAN MAY DETERMINE THAT THEY ARE UNABLE TO DUPLICATE THESE INTERMITTENT CONDITIONS. *PE UPDATED 3/12/12. Read More »
GM: THERE IS A CLICKING NOISE FROM THE FRONT WHEEL AT LOW SPEEDS. THE CLICKING IS CAUSED BY FRONT ROTORS. *RM MODELS 2009-2913 CTS-V. UPDATED 12/10/12. *PE UPDATED 12/12/12. *PE MODELS 2009-2013 CTS-V. Read More »
LOW TIRE PRESSURE, LEAKING CAST ALUMINUM WHEELS (REPAIR WITH ADHESIVE SEALANT). 2008 AND PRIOR GM PASSENGER CAR AND LIGHT DUTY TRUCKS (INCLUDING SATURN) AND HUMMER H2, H3 AND SAAB 9-7X WITH CAST ALUMINUM WHEELS. Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES INFORMATION ON THE TIRES SUPPLIED WITH A NEW VEHICLE ARE COVERED BY GENERAL MOTORS AGAINST DEFECTS IN MATERIAL OR WORKMANSHIP UNDER THE BUMPER-TO-BUMPER NEW VEHICLE LIMITED WARRANTY. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE OIL PAN ON A RE-MANUFACTURED HIGH FEATURE V6. ENGINES RE-MANUFACTURED AFTER 2016-FEBRUARY-1 WERE BUILT WITH THE INCORRECT OIL PAN. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO INSPECT THE UPPER VALVE BODY TO DETERMINE THE CORRECT RPO USAGE TO CORRECT A CONCERN THAT AFTER INSTALLATION OF A REPLACEMENT UPPER VALVE BODY, THE TRANSMISSION MAY HAVE NO ... Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE. TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT AFTER REPLACING THE INSTRUMENT PANEL CLUSTER THE EXCHANGE CENTER IS UNABLE TO PROGRAM THE ACTUAL MILEAGE ON THE ODOMETER OR THE ACTUAL MILEAGE IS ... Read More »
BUICK/CADILLAC/CHEVROLET/GMC/SAAB: SOME VEHICLES HAVE FLOOR MATS THAT ARE DIFFICULT TO FULLY SEAT ON CARPET SIDE RETAINER DUE TO FLOOR RETAINER BEING BROKEN AND VARIOUS BREAKPOINTS FOR STYLE OF RETAINER AND BECAUSE DIFFERENT STYLES OR ... Read More »
11340C - SPECIAL COVERAGE (REVISED SERVICE PROCEDURE, POPULATION ADDED). UNDER CERTAIN DRIVING CONDITIONS, AND WITH THE VEHICLE'S ORIGINAL OIL CHANGE INTERVALS, THE TIMING CHAIN COULD WEAR PREMATURELY AND CAUSE THE ILLUMINATION OF THE ... Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR RELEARNING THE POWER FOLDING MIRRIORS AND ROAD TESTIN TO VERIFY THEY CORRECT A CONDTION OF THE POWER FOLDING MIRRIORS GLASS SHAKES, FLUTTERS AT NORMAL DRIVING CONDITIONS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO DIAGNOSE THE CONCERN AND THE STEPS TO REPAIR THE CONCERN. THE VEHICLE'S XM TRAVEL LINK MAY BE INOPERTIVE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. Read More »
CADILLAC: SES LIGHT ILLUMINATED OR IS FLICKING, REDUCED ENGINE POWER MESSAGE, NO CRANK, NO START, BLOWN ECM FUSE, VARIOUS DTC'S (INSPECT WIRING HARNESS). *PE UPDATED 6/6/11. 8PE Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS. Read More »
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR? TURN-BY-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO ... Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A LIST OF CORRECTIONS FOR MULTIPLE CONCERNS REGARDING UNEXPECTED LOSS OF RADIO AUDIO (RADIO GOES SILENT/NO SOUND) AND OTHER BLACKBERRY PHONE - BLUETOOTH ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE. Read More »
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR? TURN-BY-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE. Read More »
BUICK\CADILLAC\CHEVROLET\GMC\PONTIAC\SATURN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ONSTAR SYSTEM INOPERATIVE; REPLACE ONSTAR MODULE. Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA. Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY INFORMATION ON USING THE EL-50313 MIDTRONICS GR8 BATTERY TESTER/CHARGER FOR DIAGNOSING BATTERY REPLACEMENTS AND MAINTAINING BATTERIES ON NEW VEHICLES IN DEALER INVENTORY. Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES INFORMATION ON GM?S POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA. Read More »
BUICK\CADILLAC\CHEVROLET\GMC \PONTIAC\SATURN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ONSTAR SYSTEM INOPERATIVE - REPLACE ONSTAR MODULE. Read More »
BUICK/CADILLAC/CHEVROLET/GMC/SAAB: SOME VEHICLES HAVE FLOOR MATS THAT ARE DIFFICULT TO FULLY SEAT ON CARPET SIDE RETAINER DUE TO FLOOR RETAINER BEING BROKEN AND VARIOUS BREAKPOINTS FOR STYLE OF RETAINER AND BECAUSE DIFFERENT STYLES OR ... Read More »
