Technical Service Bulletins (TSBs) for the 2015 i3 are official communications between BMW & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
STEERING ASSISTANCE SPORADIC REDUCTION: The driver notices a reduction of steering assistance sporadically while in certain driving situations. Steering control is never lost when the reduction of assistance occurs. Read More »
?SPORADIC REDUCTION OF STEERING ASSISTANCE: The driver notices a reduction of steering assistance sporadically while in certain driving situations. Steering control is never lost when the reduction of assistance occurs. Read More »
SPORADIC REDUCTION OF STEERING ASSISTANCE: This Service Information Bulletin (Revision 1) replaces SI B32 11 19 dated October 2019. The driver notices a reduction of steering assistance sporadically while in certain driving situations. Read More »
CHECK CONTROL MESSAGES FOR BRAKE SUSPENSION AND AIR BAG SYSTEM MALFUNCTION: Multiple check control messages (CCM) can display for brake suspension and air bag system malfunction. Read More »
Power-assisted Steering Intermittently Not Available at Engine Start-up: This Service Information Bulletin (Revision 1) replaces SI B32 02 14 dated November 2016. The power-assisted steering is unavailable at start up/drive readiness. Read More »
SPORADIC REDUCTION OF STEERING ASSISTANCE. The driver notices a reduction of steering assistance sporadically while in certain driving situations. Steering control is never lost when the reduction of assistance occurs. Read More »
The electrical machine electronics (EME) Printed Circuit Board (PCB) may not have been produced to specifications. In the event that the EME detects this condition it will shut down high-voltage electrical power. Read More »
NOISE FROM FRONT AXLE WHEN STEERING: Chattering or squeaking noise is heard (refer to attached video https://tinyurl.com/y9kwrucl ) from the front axle under the following steering conditions: Read More »
Grating or Scraping Noise When Turning Steering Wheel. There is a grating or scraping noise when the steering wheel is turned. The noise comes from the steering column switch cluster (SZL), coil spring or steering wheel. Read More »
Grinding Noise from Steering Wheel When Turning This Service Information bulletin supersedes SI B51 14 15 dated March 2016.. Customer complains of a noise from the steering wheel while driving. Read More »
NOISES WHEN TURNING THE STEERING WHEEL This Service Information bulletin supersedes SI 32 03 15 dated January 2016.. There are squeaking or groaning noises from the steering spindle when the steering wheel is turned. Read More »
"Steering Wheel Does Not Return to Center. INFORMATION Do not replace any parts for this complaint. The return behavior is inherent in the design of the EPS. Attention: An EPS ""break in"" period of approximately 2000 miles is required. Read More »
SI B51 14 15 Body Equipment March 2016 Technical Service This Service Information bulletin supersedes SI B51 14 15 dated May 2015. SUBJECT Grinding Noise from Steering Wheel When Turning. Read More »
Noises when turning the steering wheel. There are squeaking noises from the steering spindle when the steering wheel is turned. The steering spindle sleeve's plastic bearing is insufficiently lubricated or not lubricated at all. Read More »
Steering wheel rubs/brushes against the steering column trim. When the steering wheel is moved, it rubs/brushes against the steering column trim. CAUSE Rear steering wheel trim. Read More »
This Service Information bulletin supersedes SI 32 06 14 dated January 2015. designates changes to this revision SUBJECT Noises and/or Play Around Steering Column. Read More »
"Steering Wheel Does Not Return to Center. INFORMATION Do not replace any parts for this complaint. The return behavior is inherent in the design of the EPS. An EPS ""break in"" period of approximately 2000 miles is required. Read More »
Grating or Scraping Noise When Turning Steering Wheel. There is a grating or scraping noise when the steering wheel is turned. The noise comes from the steering column switch cluster (SZL), coil spring or steering wheel. Read More »
Grinding Noise from Steering Wheel when Turning. The customer complains of a noise from the steering wheel while driving. Due to insufficient gap, the steering column lower shroud rubs against the steering wheel. Read More »
This Service Information bulletin supersedes SI 32 06 14 dated October 2014. designates changes to this revision SUBJECT Noises and/or Play Around Steering Column. Read More »
"SUBJECT Sporadic Electronic Power Steering (EPS) Warning Lamp when Starting Drive Readiness. An EPS warning lamp may intermittently light up in the instrument cluster when starting drive readiness. Read More »
Steering Wheel Does Not Return to Center. INFORMATION Do not replace any parts for this complaint. The return behavior is inherent in the design of the EPS. An EPS "break in" period of approximately 625 miles is required. Read More »
Noises and/or Play Around Steering Column. Page 1 of 1 October 2014 Technical Service Rattling noises can be heard around the steering column and/or a relatively large amount of play can be felt in the steering wheel. Read More »
Power-assisted Steering Intermittently Not Available at Engine Start-up. An EPS warning lamp may light up intermittently in the instrument cluster at Drive Readiness. At the same time, the power-assisted steering is unavailable. Read More »
"Steering Wheel Does Not Return to Center. INFORMATION Do not replace any parts for this complaint. The return behavior is inherent in the design of the EPS. An EPS ""break in"" period of approximately 2000 miles is required. Read More »
Grating or Scraping Noise When Turning Steering Wheel. There is a grating or scraping noise when the steering wheel is turned. The noise comes from the steering column switch cluster (SZL), coil spring or steering wheel. Read More »
Grinding Noise from Steering Wheel when Turning. The customer complains of a noise from the steering wheel while driving. Due to insufficient gap, the steering column lower shroud rubs against the steering wheel. Read More »
Grating or Scraping Noise When Turning Steering Wheel. There is a grating or scraping noise when the steering wheel is turned. The noise comes from the steering column switch cluster (SZL), coil spring or steering wheel. Read More »
This Service Information bulletin supersedes SI 32 06 14 dated October 2014. designates changes to this revision SUBJECT Noises and/or Play Around Steering Column. Read More »
POWER-ASSISTED STEERING INTERMITTENTLY NOT AVAILABLE AT ENGINE START-UP This Service Information bulletin supersedes SI 32 02 14 dated August 2014. The power assisted steering is unavailable at start up/drive readiness. Read More »
CHECK CONTROL MESSAGES FOR BRAKE SUSPENSION AND AIR BAG SYSTEM MALFUNCTION: Multiple check control messages (CCM) can display for brake suspension and air bag system malfunction. Read More »
Front Axle Noise when Turning at Low Ambient Temperatures. A grating and/or squeaking noise from the front axle occurs when turning at low speeds or idle. The noise is most noticeable at low temperatures (approx. Read More »
Front Axle Noise when Turning at Low Ambient Temperatures. A grating and/or squeaking noise from the front axle occurs when turning at low speeds or idle. The noise is most noticeable at low temperatures (approx. Read More »
Front Axle Noise when Turning at Low Ambient Temperatures. A grating and/or squeaking noise from the front axle occurs when turning at low speeds or idle. The noise is most noticeable at low temperatures (approx. Read More »
CCM Brake system: Press pedal harder for usual braking power. Drive with caution to nearest authorized BMW Service workshop lights up. (Check Control message ID24) The fault usually only occurs at very low temperatures and in rainy regions. Read More »
KAFAS CAMERA-BASED ASSISTANCE SYSTEM LIMITS. INFORMATION The situations described above may all be caused by known limitations of the system such as: Dirty windshield Incomplete calibration process Unsuccessful calibration Restricted ... Read More »
Noises when Braking. INFORMATION Not applicable. Low frequency grating noises occur when using the service brakes. These noises may be most noticeable when the parking assistant feature is activated. Read More »
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving. Read More »
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017. Read More »
AIR CONDITIONING DOES NOT COOL: The air conditioning no longer cools the vehicle. A vehicle test reveals one or both of the following faults stored in the IHX_I1 Control Module: 801295 - Heat Pump pressure-temperature sensor 2 after air ... Read More »
Parking Lock Cannot Be Engaged or Disengaged. When attempting to engage or disengage the park position in the transmission, the parking lock actuator may not respond. This condition may be intermittent or permanent. Read More »
Parking Lock Cannot Be Engaged or Disengaged. When attempting to engage or disengage the park position in the transmission, the parking lock actuator may not respond. This condition may be intermittent or permanent. Read More »
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: This Service Information Bulletin (Revision 1) replaces SI B61 05 20 dated February 2020. Electrostatic discharge at standstill / start engine. Read More »
KAFAS CAMERA-BASED ASSISTANCE SYSTEM LIMITS. INFORMATION The situations described above may all be caused by known limitations of the system such as: Dirty windshield Incomplete calibration process Unsuccessful calibration Restricted ... Read More »
"Delivery Stop: Remove Engine Oil Label. Affected vehicles in dealer inventory must not be retailed or delivered until the label is removed. Vehicles at ports of entry will be remedied prior to dealer delivery. Read More »
SI B12 12 15 Engine Electrical Systems February 2016 Technical Service This Service Information bulletin supersedes SI B12 12 15 dated February 2016. SUBJECT Service Engine Soon (MIL): EME FC CF948C. Read More »
"Service Engine Soon (MIL) - IHKA FC 801375. The Service Engine Soon light (MIL) is currently or intermittently illuminated in the instrument cluster and fault code 801375 ""Electric auxiliary heater (high voltage) is stored: Temporary ... Read More »
"Service Engine Soon (MIL) - RDME FC 128002. The Service Engine Soon light (MIL) is illuminated in the instrument cluster and fault code 128002 ""Air mass: Too low"" is stored in the RDME. CAUSE RDME software. Read More »
"Service Engine Soon (MIL) Lamp Illuminated with No Relevant Faults. INFORMATION If an i3 or i8 is brought in for service with a Service Engine Soon (MIL) lamp illuminated, or with a customer concern that the MIL is intermittently ... Read More »
Service Engine Soon (MIL): EME FC CF948C. The Service Engine Soon light (MIL) is intermittently illuminated in the instrument cluster (Kombi). This does not affect drivability, and no symptoms are apparent to the customer. Read More »
"Service Engine Soon (MIL): RDME FC 120006. The Service Engine Soon light (MIL) is intermittently illuminated in the instrument cluster, and fault code 120006 ""Information engine switch-off time: too long compared to cooling of engine ... Read More »
Service Action: Replace Fuel Tank Pressure Sensor. The internal sealing of the fuel tank pressure/temperature sensor may fail. As a result, the sensor may read an incorrect value and set a fault code for the fuel tank evaporation system. Read More »
"The Start/Stop Button Must Be Pressed Several Times to Stop Engine. To turn the engine off when it is running, the start/stop button must be pressed several times. This error does not affect starting of the engine. Read More »
Fault Code 121001 Stored in RDME. The Check Engine light (CEL) is illuminated in the instrument cluster and fault code 121001 "Catalytic converter: Efficiency too low" is stored in the RDME. Read More »
For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Fuel Injectors to: 15 years/150,000 miles as determined by the vehicle's original in-service date. Read More »
I3 REX FRONT (UPSTREAM) OXYGEN SENSOR: If a vehicle listed above arrives with engine malfunction indicator (Check Engine) warning light on, performing a Vehicle Test. Read More »
I01 REX MISFIRES AT HIGH ALTITUDES USING WINTER-BLEND FUEL: The check engine light (MIL) is displayed, and in some cases the range extender (REx) engine will run rough for about 1 to 2 seconds during cold start. Read More »
TANK VENTILATION AND MIXTURE CONTROL FAULTS STORED IN THE DME: The Engine Malfunction Warning is illuminated and one or more of the following faults are stored in the DME. Read More »
THE DISPLAY GOES BLACK, VEHICLE DOESNT START AGAIN AFTER SWITCHING THE ENGINE OFF.: On board computer and navigation system goes black or resets. Read More »
SERVICE ENGINE SOON (MIL) - RDME FC 124301/124302. Malfunction indicator light illuminated. Fuel-air mixture error codes in the range extender digital motor electronics (RDME). Read More »
"INFORMATION Checking the oil level after an oil service requires running of the REX engine. To start W20 engine with ISTA tester, select: 1. Service Function 2. Range extender digital engine electronics 3. Range extender service start. Read More »
Service Action: Replace the Motor Mount Screws This Service Information bulletin supersedes SI B22 01 15 dated March 2016.. A sudden loss of traction while accelerating sharply may damage the engine mounts. Read More »
"SERVICE ENGINE SOON (MIL) - IHKA FC 8013A3. The malfunction indictor lamp (MIL) illuminates at start-up or during trip. Heating function is usually working properly. Read More »
This Service Information bulletin supersedes SI B22 01 15 dated November 2015. designates changes to this revision SUBJECT Left Side Engine Mount Broken. The left side motor mount or motor mount support has failed. Read More »
Various Software Fixes and Improvements. A number of undesirable conditions exist in these vehicles. This bulletin addresses the following customer complaints, system faults and improvements: ? Broken motor mount potential - (i3, SI B22 ... Read More »
?SI B22 01 15 November 2015 Engine and Gearbox SuspensionTechnical Service This Service Information bulletin supersedes SI B22 01 15 dated February 2015. designates changes to this revision SUBJECT Left Side Engine Mount Broken. Read More »
SUBJECT Left Side Engine Mount Broken. The left side motor mount or motor mount support has failed. As a result, the electric drivetrain moves excessively in the chassis. Read More »
Service Engine Soon (MIL) Lamp Illuminated with No Relevant Faults. INFORMATION If an i3 or i8 is brought in for service with a Service Engine Soon (MIL) lamp illuminated, or with a customer concern that the MIL is intermittently ... Read More »
ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
EME FAULTS CANNOT BE READ IN ISTA: While diagnosing faults with in the EME, no fault details will appear and no relevant test plans will be linked. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
SUBJECT Correct Installation of W20 Catalytic Converter. Metallic noise from rear of vehicle equipped with a range extender. Improperly installed decoupling element allows contact with the heat shield. Read More »
AIR CONDITIONING DOES NOT COOL: The air conditioning no longer cools the vehicle. A vehicle test reveals one or both of the following faults stored in the IHX_I1 Control Module: 801295 - Heat Pump pressure-temperature sensor 2 after air ... Read More »
SERVICE ACTION. REPLACE THE FUEL TANK PRESSURETEMPERATURE SENSOR. The internal sealing of the fuel tank pressure-temperature sensor may fail. Read More »
Service Action: Replace Fuel Tank Pressure Sensor. The internal sealing of the fuel tank pressure/temperature sensor may fail. As a result, the sensor may read an incorrect value and set a fault code for the fuel tank evaporation system. Read More »
SPORADIC REDUCTION OF STEERING ASSISTANCE: This Service Information Bulletin (Revision 1) replaces SI B32 11 19 dated October 2019. The driver notices a reduction of steering assistance sporadically while in certain driving situations. Read More »
X5 PHEV, I3 REX AND I8 FUEL TANK PRESSURE SENSOR: LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES: For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle?s Fuel Tank Pressure ... Read More »
SERVICE ACTION: REPLACE THE FUEL TANK PRESSURETEMPERATURE SENSOR. The internal sealing of the fuel tank pressure-temperature sensor may fail. Read More »
For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Fuel Injectors to: 15 years/150,000 miles as determined by the vehicle's original in-service date. Read More »
SPORADIC REDUCTION OF STEERING ASSISTANCE: This Service Information Bulletin (Revision 1) replaces SI B32 11 19 dated October 2019. The driver notices a reduction of steering assistance sporadically while in certain driving situations. Read More »
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017. Read More »
The electrical machine electronics (EME) Printed Circuit Board (PCB) may not have been produced to specifications. In the event that the EME detects this condition it will shut down high-voltage electrical power. Read More »
Drivetrain Malfunction (CCM 794) with Isolation Faults. The Drivetrain Malfunction check control message (CCM 794) is displayed, either while driving or when starting up. Read More »
"MCheck Control Message ""Battery Discharge"" Displays Intermittently. The customer states that a ""Battery Discharge"" check control message is displayed intermittently when the vehicle is started. Read More »
?SI B61 38 14 February 2015 General Electrical SystemsTechnical Service This Service Information bulletin supersedes SI B61 38 14 dated January 2015. Read More »
"SUBJECT Sporadic Electronic Power Steering (EPS) Warning Lamp when Starting Drive Readiness. An EPS warning lamp may intermittently light up in the instrument cluster when starting drive readiness. Read More »
Power-assisted Steering Intermittently Not Available at Engine Start-up. An EPS warning lamp may light up intermittently in the instrument cluster at Drive Readiness. At the same time, the power-assisted steering is unavailable. Read More »
The vehicle may exhibit any of the following at very low State of Charge (SOC) ? less than 8%: - Power loss or high voltage system shutdown while running range extender (REx). - Inconsistent performance of the REx. Read More »
PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS. SUBJECT Service Action: Replace Park Lock Actuator. Read More »
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. Read More »
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. Read More »
For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Fuel Injectors to: 15 years/150,000 miles as determined by the vehicle's original in-service date. Read More »
I3 REX FRONT (UPSTREAM) OXYGEN SENSOR: If a vehicle listed above arrives with engine malfunction indicator (Check Engine) warning light on, performing a Vehicle Test. Read More »
BMW TURBOCORD PORTABLE EV 120 V/240 V CHARGER: The BMW-approved accessory TurboCord electric vehicle (EV) charger will not charge the vehicle. Read More »
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Read More »
CHECK CONTROL MESSAGES FOR BRAKE SUSPENSION AND AIR BAG SYSTEM MALFUNCTION: Multiple check control messages (CCM) can display for brake suspension and air bag system malfunction. Read More »
AIR CONDITIONING DOES NOT COOL: The air conditioning no longer cools the vehicle. A vehicle test reveals one or both of the following faults stored in the IHX_I1 Control Module: 801295 - Heat Pump pressure-temperature sensor 2 after air ... Read More »
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. Read More »
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER. A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Read More »
Power-assisted Steering Intermittently Not Available at Engine Start-up: This Service Information Bulletin (Revision 1) replaces SI B32 02 14 dated November 2016. The power-assisted steering is unavailable at start up/drive readiness. Read More »
High-Voltage Charging Cable Lock Malfunction: One of the following situations can occur: The vehicle cannot be charged via the high-voltage charging procedure. Read More »
The electrical machine electronics (EME) Printed Circuit Board (PCB) may not have been produced to specifications. In the event that the EME detects this condition it will shut down high-voltage electrical power. Read More »
BLUETOOTH CONNECTION IS LOST DURING A PHONE CALL. During an active call the call audio autonomously switches from the vehicle hands-free system to the phone. Read More »
STANDARD OCCASIONAL USE CABLE CHARGING COMPLAINT TROUBLESHOOTING This Service Information bulletin supersedes SI B61 19 18 dated November 2018. Read More »
PHONE CALL AUDIO AUTONOMOUSLY SWITCH FROM VEHICLE TO PHONE. During an active phone call the call audio autonomously switches from the vehicle hands-free system to the phone. Read More »
BLACK SPOT IN THE CENTRAL INFORMATION. This Service Information bulletin replaces SI B62 11 18 dated January 2019. Whats New: a?? Warranty section - Programming information added. Read More »
THE DISPLAY GOES BLACK, THE ENGINE CAN BE SWITCHED OFF ONLY VIA THE EMERGENCY-OFF.. * On board computer and navigation system goes black or resets. Read More »
STATIONARY CLIMATE CONTROL NOT WORKING AFTER HIGH VOLTAGE CHARGING. After the high voltage (HV) charging procedure, the stationary climate control (aka preconditioning) does not work. This is part of the normal design. Read More »
?BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's (Integrated Circuit Card Identifier). Read More »
"?REMOTE KEY WILL NOT OPEN OR START VEHICLE. Remote key battery in service significantly less (under a year) than expected two-year life-span. Read More »
STATIONARY CLIMATE CONTROL NOT POSSIBLE WHEN SET FOR DEPARTURE TIME BETWEEN 0:00 AND 0:30 TIME RANGE: The programmed stationary climate control ventilation function does not switch on when the departure time is set between 0:00 and 0:30 ... Read More »
HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when: Read More »
EME SETS FAULT CODE 222931 OR LOW COST CHARGING NOT FUNCTIONAL AFTER PROGRAMMING: Fault code "222931 ? Charge management function: settings not calibrated" is stored in the Electrical Machine Electronics (EME), and/or "Low Cost Charging" ... Read More »
SERVICE ACTION: PROGRAM CONTROL UNITS (EME): Due to EME software error, the Malfunction Indicator Light (MIL) may not illuminate in the cases of OBD-relevant faults of charging electronics. Read More »
MIL ACTIVATED AFTER DC CHARGING LIM FC 805526: While DC charging, the charge session may fail to start and a Check Engine Light is illuminated. Fault Code 805526 is stored in the LIM as well Read More »
EME FAULT CODES S0728 / S0729: A fault (S0728 for F15 PHEV or S0729 for i3) is found stored in the EME during ISTA short test. Diagnostic instructions indicate to reprogram EME. Read More »
INSTRUMENT CLUSTER HAZES OVER. Customer notices a gray haze (shown below) on the instrument cluster face after: Instrument cluster was cleaned with a microfiber cloth. A film is removed from instrument cluster face after repair. Read More »
?SERVICE ACTION: PROGRAMMING CONTROL MODULES FOR OBD COMPLIANCE. Communication between the HV Battery Control Module (SME) and the HV Electrical Machine Electronics (EME) may be disrupted. Read More »
SERVICE ACTION: PROGRAMMING CONTROL MODULES FOR OBD COMPLIANCE. Communication between the HV Battery Control Module (SME) and the HV Electrical Machine Electronics (EME) may be disrupted. Read More »
?POWER LOSS AT VERY LOW SOC OF HV BATTERY What's New: ? The Procedure has been updated with additional step: writing new adaptation value. This Service Information bulletin supersedes SI B61 20 16 dated January 2017. . Read More »
The vehicle may exhibit any of the following at very low State of Charge (SOC) ? less than 8%: - Power loss or high voltage system shutdown while running range extender (REx). - Inconsistent performance of the REx. Read More »
"? CCM OR MIL DISPLAYED AFTER DC CHARGING SESSION . After charging the vehicle at a Direct Current (also referred to as DC, Level 3, or DCFC) charging station, one or both of the following Check Control messages (CCM) are displayed: ... Read More »
POWER-ASSISTED STEERING INTERMITTENTLY NOT AVAILABLE AT ENGINE START-UP This Service Information bulletin supersedes SI 32 02 14 dated August 2014. The power assisted steering is unavailable at start up/drive readiness. Read More »
"SME FC 21F284 ""HIGH-VOLTAGE BATTERY UNIT, CELL SUPERVISION CIRCUIT: SAFETY CIRCUIT ACTIVATED"". Vehicle is not able to be put in a driving readiness state. Possible power reduction with ""Drivetrain Malfunction"" message while driving. Read More »
"INFORMATION Checking the oil level after an oil service requires running of the REX engine. To start W20 engine with ISTA tester, select: 1. Service Function 2. Range extender digital engine electronics 3. Range extender service start. Read More »
The Charging Cable Does not Release from the Charging Socket after Charging This Service Information bulletin supersedes SI B61 11 16 dated May 2016. The charging cable does not release from the charging socket after charging. Read More »
POWER LOSS AT VERY LOW SOC OF HV BATTERY. The vehicle may exhibit any of the following at very low State of Charge (SOC) - less than 8%: Power loss while running range extender (REx). Inconsistent performance of the Rex. Read More »
SERVICE ACTION: PROGRAMMING CONTROL UNITS (RANGE).The actual range can be inaccurate in relation to the state of charge of the high-voltage battery. Affects certain VINs (not all) produced between July 31, 2013 and July 18, 2016. Read More »
INFORMATION ON THE OPERATION OF THE SMART OPENER. INFORMATION ON THE OPERATION OF THE SMART OPENER MODEL F07 (5 Series Gran Turismo) F10 (5 Series) F12 (6 Series Convertible) F13 (6 Series Coupe) F15 (X5) F16 (X6) F22 (2 Series Coupe) F23 ... Read More »
INSTRUMENT PANEL TRIM FADING. INFORMATION Wood trim and leather upholstery have inherent variations in color and texture, dependent upon being properly cleaned and maintained. Read More »
"CCM ""CHARGING NO LONGER POSSIBLE"" DURING OR AFTER TRANSPORT MODE. After removing transport mode certain fault codes may be store erroneously. These include 21E633, 222805, and 222834. Read More »
"SI B61 04 16 General Electrical June 2016 Technical Service EME Fault Code 222C02 Following Replacement or Programming- Diagnosis. Programming, (e.g. Read More »
"DC/DC Converter does not supply sufficient 12V power. Customer probably has a CCM stating ""Battery is not charged"" (CCM-ID: 213) is displayed. Read More »
DC Charging - Customer Focused Diagnosis. Diagnosing DC charging complaints requires a precise problem description from the customer, as well as thorough vehicle-side work to find a reliable root cause. Read More »
Drivetrain Malfunction (CCM 794) with Isolation Faults. The Drivetrain Malfunction check control message (CCM 794) is displayed, either while driving or when starting up. Read More »
The Charging Cable Does not Release from the Charging Socket after Charging. The charging cable does not release from the charging socket after charging. Read More »
CSC Communication Errors. The vehicle cannot be put into drive readiness or the high voltage system could automatically deactivate during driving. Read More »
"SME Fault Code 21F0D2 Causes Erroneous CCM. CCM message ""Drive: Check as soon as possible"" (CCM-ID 49) is displayed during or after charging session with battery heating (preconditioning) active. Read More »
"High-Voltage Charging Cable Lock Malfunction. One of the following situations can occur: The vehicle cannot be charged via the high-voltage charging procedure. Read More »
"False Alarms of the Anti-Theft Alarm System. The alarm (DWA) siren continues to activate after locking vehicle An ""unapproved"" device is connected to the On-Board Diagnostics (OBD) port of the vehicle. Read More »
NBT Head Unit Aborts Import of CD. While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. Read More »
NBT and Entry Head Unit Software Update for Improved Satellite Radio Reception. Poor Satellite Radio reception CAUSE After this software update there is a slight improvement in Satellite Radio reception for these vehicles when receiving ... Read More »
SI B12 12 15 Engine Electrical Systems February 2016 Technical Service This Service Information bulletin supersedes SI B12 12 15 dated February 2016. SUBJECT Service Engine Soon (MIL): EME FC CF948C. Read More »
SUBJECT Audio System Speaker Testing. For audio system speaker testing there is a NED (Non Electrical Diagnosis) Test Plan available. CAUSE We previously recommended use of the Audio Test CD (ATC) from BMW. This CD has been discontinued. Read More »
"This Service Information bulletin supersedes SI B65 07 15 dated January 2016. SUBJECT Airbag Warning Light ON: Fault 930BE8, High-voltage System Shutdown. Read More »
SI B84 03 14 February 2016 Communication Systems Technical Service This Service Information bulletin supersedes SI B84 03 14 dated October 2014. SUBJECT Bluetooth Connection Failures. Read More »
? Vehicles which have had the KOMBI (Instrument Cluster) replaced may display incorrect CBS (Condition Based Service) data after programming. Read More »
"This Service Information bulletin supersedes SI B65 07 15 dated April 2015. designates changes to this revision SUBJECT Airbag Warning Light ON: Fault 930BE8, High-voltage System Shutdown . Read More »
"Service Engine Soon (MIL) - IHKA FC 801375. The Service Engine Soon light (MIL) is currently or intermittently illuminated in the instrument cluster and fault code 801375 ""Electric auxiliary heater (high voltage) is stored: Temporary ... Read More »
"EME Fault Code: 2228BF. Check control message (CCM) 170 ""Drivetrain fault"" is displayed in the instrument cluster and fault code 2228BF ""EME: internal fault (drive position monitoring)"" is stored in the Electrical Machine Electronics ... Read More »
"EME Fault Code: 222011. ? It is not possible to engage any drive position and/or the display on the gear selector switch (GWS) returns back to ""P"" and ""P"" begins to flash. Read More »
"Service Engine Soon (MIL) - RDME FC 128002. The Service Engine Soon light (MIL) is illuminated in the instrument cluster and fault code 128002 ""Air mass: Too low"" is stored in the RDME. CAUSE RDME software. Read More »
Various Software Fixes and Improvements. A number of undesirable conditions exist in these vehicles. This bulletin addresses the following customer complaints, system faults and improvements: ? Broken motor mount potential - (i3, SI B22 ... Read More »
Clicking Noise from Off-board Charger. While the vehicle is charging, the off-board charger is clicking. The clicking noise comes from the relays inside the charger cycling off and on. Read More »
Comfort Access Does Not Function After Vehicle Enters Sleep Mode. Sporadically, when the vehicle has been locked and is in sleep mode, the vehicle will not waken when trying to unlock the vehicle with comfort access from any door. Read More »
Charging is not Possible, or is Reduced. ? Charging is no longer possible, or is only possible with restricted charging power, or: ? When charging the vehicle, the indicator light around the charging socket lights up red and the external ... Read More »
"Displayed Range Is Lower After Programming. After the vehicle is programmed with ISTA/P 3.53.3 (i-level I001-14-07-503), the displayed vehicle range in the instrument cluster is lower than prior to the software update. Read More »
Service Engine Soon (MIL): EME FC CF948C. The Service Engine Soon light (MIL) is intermittently illuminated in the instrument cluster (Kombi). This does not affect drivability, and no symptoms are apparent to the customer. Read More »
"High-Voltage Charging Cable Lock Malfunction. One of the following situations can occur: ? The vehicle cannot be charged via the high-voltage charging procedure. Read More »
"Service Engine Soon (MIL): RDME FC 120006. The Service Engine Soon light (MIL) is intermittently illuminated in the instrument cluster, and fault code 120006 ""Information engine switch-off time: too long compared to cooling of engine ... Read More »
"Charging Stops when Using ""Occasional Use"" Cable. When charging the vehicle with the Occasional Use Cable (OUC), and the charge rate set to ""Min"" in the CID, charging may switch off during the charge cycle. Read More »
"High-Voltage Charging Cable Lock Malfunction. One of the following situations can occur: ? The vehicle cannot be charged via the high-voltage charging procedure. Read More »
"Displayed Range Is Lower After Programming. After the vehicle is programmed with ISTA/P 3.53.3 (i-level I001-14-07-503), the displayed vehicle range in the instrument cluster is lower than prior to the software update. Read More »
"?SI B61 35 14 General Electrical Systems April 2015 Technical Service This Service Information bulletin supersedes SI B61 35 14 dated March 2015. designates changes to this revision SUBJECT Displayed Range Is Lower After Programming. Read More »
"Airbag Warning Light ON: Fault 930BE8, High-voltage System Shutdown. The airbag warning light in the instrument cluster is on, or the check control message (CCM) ""Restraint system faulty"" is displayed. Read More »
Service Engine Soon (MIL): EME FC CF948C. The Service Engine Soon light (MIL) is intermittently illuminated in the instrument cluster (Kombi). This does not affect drivability, and no symptoms are apparent to the customer. Read More »
"General Electrical Systems Technical Service This Service Information bulletin supersedes SI B61 35 14 dated December 2014. designates changes to this revision SUBJECT Displayed Range Is Lower After Programming. Read More »
"MCheck Control Message ""Battery Discharge"" Displays Intermittently. The customer states that a ""Battery Discharge"" check control message is displayed intermittently when the vehicle is started. Read More »
?SI B61 38 14 February 2015 General Electrical SystemsTechnical Service This Service Information bulletin supersedes SI B61 38 14 dated January 2015. Read More »
"SUBJECT Sporadic Electronic Power Steering (EPS) Warning Lamp when Starting Drive Readiness. An EPS warning lamp may intermittently light up in the instrument cluster when starting drive readiness. Read More »
Service Action: Replace Convenience Charging Electronics (KLE). A faulty capacitor fitted in the convenience charging electronics (KLE) could cause increased vehicle charging times. Read More »
Service Action: Replace Neck Warmer Control Unit. The control unit for the rear seat neck warmer may not be coded correctly. This causes the neck warmer to malfunction. Read More »
Automated Activation of Navigation System During PDI/QC1. INFORMATION Important: The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to ... Read More »
iPhone 6, 6 Plus, 5, 5S, 5C, 4S, 4, and 3GS with iOS 8.x Information. INFORMATION There is one major difference in functionality since iOS 8.0 was released. Scenario: z The customer leaves the vehicle and turns his or her phone off. Read More »
Service Action: Bluetooth Software (KISU Data) Update. This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey (IQS). Read More »
Low Cost Charging Functionality. INFORMATION Refer to the attachment for the operation, description and settings of the Low Cost Charging feature. Read More »
Charging Concerns. INFORMATION Only properly trained personnel, who have passed all applicable technical training courses, should perform any maintenance or repairs on any Hybrid or Electric Vehicle. Read More »
High-Voltage Battery Stops Charging. INFORMATION Only properly trained personnel, who have passed all applicable technical training courses, should perform any maintenance or repairs on any Hybrid or Electric Vehicle. Read More »
Service Action: i3 Business Navigation - Retrofit. Business Navigation (option 606) is a 100% option for 2014 model year US market i3 vehicles. During the affected production period, some i3s were inadvertently produced without navigation. Read More »
Power-assisted Steering Intermittently Not Available at Engine Start-up. An EPS warning lamp may light up intermittently in the instrument cluster at Drive Readiness. At the same time, the power-assisted steering is unavailable. Read More »
Customer Care Package: Software Update. Through our quality control processes and customers' feedback, BMW has become aware of some intermittent, software-related deficiencies of Model Year 2014 BMW i3 vehicles. Read More »
Service Action: Customer Care Package Software Update. Through our quality control processes and customers' feedback, BMW has become aware of some intermittent, software-related deficiencies of Model Year 2014 BMW i3 vehicles. Read More »
HV Battery: End of Service Test Failed. Following any HV battery repairs on the I01, it is necessary to validate the repair using the End of Service (EOS) Tester. Read More »
Fault Code 222717 Stored in EME. After switching off the ignition, the red or yellow Check Control Message (CCM) "Drive. No restart" is displayed in the control display. Read More »
Check Engine Lamp On with No Relevant Faults Stored. Intermittently, a check engine lamp (CEL) is illuminated. The CEL is not accompanied by any drivability, functionality, or emissions-related problems. Read More »
High-voltage Battery Charging Recommendations. INFORMATION Only properly trained personnel, who have passed all applicable technical training courses, should perform any maintenance or repairs on any Hybrid or Electric Vehicle. Read More »
Fault Code 21F046 Stored in SME. The following fault is stored in the high-voltage battery management electronics (SME): 21F046 - HVS heating: Heating element short circuit. This fault is not typically present. Read More »
HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT: The CID screen may light up blue. When this occurs A battery reset is not successful in restoring head unit operation Software error in the Bootloader file (BTLD) of the head unit. Read More »
HIGH VOLTAGE DIAGNOSTIC SPECIALIST TRAINING AND EQUIPMENT STRATEGY. INFORMATION The ST1821 High Voltage Diagnostic Specialist Certification (HVS) is the next step in the E-mobility service strategy for BMW technicians. Read More »
High-Voltage Charging Cable Lock Malfunction: The vehicle cannot be charged via the high-voltage charging procedure. The indicator light on the charging socket lights up white and does not change colors. Read More »
SERVICE ACTION: PROGRAMMING CONTROL UNITS (RANGE): The actual range can be inaccurate in relation to the state of charge of the high-voltage battery. Read More »
REMOTE KEY WILL NOT OPEN OR START VEHICLE: Remote key battery in service significantly less (under a year) than expected two-year life-span. Read More »
Charging of the high voltage battery is interrupted and will not complete. A change in the job structure in ISTA causes the BDC to open the 30B relay unexpectedly. Read More »
EME No Longer Communicates after HV Charging. On the affected i3 vehicles (with software integration levels 15-11-501 through 15-11-504), the Drive Readiness can no longer be established after attempting to charge the HV battery. Read More »
"A Delivery Stop has been issued on i01 (i3 Battery Electric Vehicle) produced from December 09, 2015 to January 22, 2016. These vehicles are equipped with a sunroof as part of the Shadow Sport limited edition. Read More »
12-volt Battery Terminal Adapter Slightly Loose. The 12-volt battery adapter appears to be slightly loose. The cable connection on the positive or negative terminal can be slightly moved or turned. Read More »
SUBJECT Discharged 12V Battery. If the 12V battery is discharged, it can be recharged with an AC fast charger (level 2). However, there may be a delay of up to 30 minutes before charging starts. Read More »
SUBJECT 12V Battery Discharge Message (CCM 794) After Charging. When starting the vehicle after fully charging it over a period of several hours, a 12V battery discharge Check Control Message (CCM 229) is present. Read More »
High-Voltage Charging Cable Lock Malfunction: The vehicle cannot be charged via the high-voltage charging procedure. The indicator light on the charging socket lights up white and does not change colors. Read More »
INSTRUMENT CLUSTER OUTSIDE TEMPERATURE DISPLAY IMPLAUSIBLE: In the Instrument Cluster (Kombi) display you may observe an implausible outside temperature reading. Read More »
NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. Read More »
VEHICLE SOUND GENERATOR IS DIFFERENT AND LOUDER AFTER PROGRAMMING: Vehicles sound is different and louder after programming to an Integration level (I-level) between I001-1911-500 and I001-19-11-556. Read More »
HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT: The CID screen may light up blue. When this occurs A battery reset is not successful in restoring head unit operation Software error in the Bootloader file (BTLD) of the head unit. Read More »
AIRBAG INDICATOR LIGHT REMAINS ON AFTER SEAT OCCUPANCY MAT REPLACEMENT. The airbag indicator light illuminates after replacing the CIS (Capacitive Interior Sensing) mat. Read More »
HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when: Read More »
NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing: If either the NBT-EVO head unit or Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it ... Read More »
SOFTWARE CHANGES AFTER PROGRAMMING WITH ISTA/P V3.59.2. INFORMATION Aftersales customer service representatives need to be aware of the following changes that occur to features and functions of the i01 (i3) after reprogramming and ... Read More »
?AUDIO VOLUME NOT RESTORED AFTER MSA STOP, ENTRY HEAD UNIT. Volume of audio system (when set to near maximum) is reduced when Auto Start-Stop (MSA) stop occurs and is not restored upon automatic engine restart. Read More »
"""Comfort Access Restricted"" Check Control Message is Displayed. ""Comfort Access Restricted"" CCM (Check Control Message) is permanently displayed.. The CCM ID: D0h. The comfort access is functioning correctly. Read More »
"Displayed Range Is Lower After Programming. After the vehicle is programmed with ISTA/P 3.53.3 (i-level I001-14-07-503), the displayed vehicle range in the instrument cluster is lower than prior to the software update. Read More »
iPhone 6, 6 Plus, 5, 5S, 5C, 4S, 4, and 3GS with iOS 8.x Information. INFORMATION There is one major difference in functionality since iOS 8.0 was released. Scenario: z The customer leaves the vehicle and turns his or her phone off. Read More »
Parking Lock Cannot Be Engaged or Disengaged. When attempting to engage or disengage the park position in the transmission, the parking lock actuator may not respond. This condition may be intermittent or permanent. Read More »
HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION: Water on the inside (A) or misting (B) of both headlight lenses that is visible from outside. Read More »
HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION: Water on the inside (A) or misting (B) of both headlight lenses that is visible from outside. Read More »
"HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION. Water on the inside (A) or misting (B) of both headlight lenses that is visible from outside. Read More »
"Traces of Condensation Appear in Rear Tailgate Lights After removing the rear circuit board, dry out the lens area with an adjustable temperature heat gun. Read More »
SERVICE ACTION - RENEW INTERIOR MIRROR HOLDER: The bonding of the interior mirror holder was not performed correctly. Incorrect bonding during production. Read More »
SERVICE ACTION - RENEW INTERIOR MIRROR HOLDER: The bonding of the interior mirror holder was not performed correctly. Incorrect bonding during production. Read More »
SERVICE ACTION - RENEW INTERIOR MIRROR HOLDER: The bonding of the interior mirror holder was not performed correctly. Incorrect bonding during production. Read More »
SERVICE ACTION: INSPECT REAR WINDOW. The rear window may be improperly bonded in the area shown above (red arrow), which could allow water to enter the luggage compartment. Read More »
SQUEAKING NOISE WHEN OPERATING THE SIDE WINDOWS: A squeaking noise is heard when operating either side window. Interference between the side window glass and the B-Pillar seal. Read More »
RATTLE NOISE IN SUNROOF AT HIGH TEMPERATURES. A rattle noise may be heard from the sunroof area with ambient temperatures above 80A?F with the sunroof glass in the vented position. Read More »
"This Service Information bulletin supersedes SI 54 01 16 dated February 2016. A Delivery Stop has been issued on i3 BEV vehicles produced from December 09, 2015 to January 22, 2016. Read More »
A Delivery Stop has been issued on i01 (i3 Battery Electric Vehicle) produced from December 09, 2015 to January 22, 2016. These vehicles are equipped with a sunroof as part of the Shadow Sport limited edition. Read More »
"A Delivery Stop has been issued on i01 (i3 Battery Electric Vehicle) produced from December 09, 2015 to January 22, 2016. These vehicles are equipped with a sunroof as part of the Shadow Sport limited edition. Read More »
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch. Read More »
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full : The low washer fluid warning is illuminated even though the washer fluid reservoir is full. Read More »
The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin supersedes SI B61 23 15 dated April 2016. Read More »
The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin supersedes SI B61 23 15 dated April 2016. Read More »
STATIONARY CLIMATE CONTROL NOT WORKING AFTER HIGH VOLTAGE CHARGING. After the high voltage (HV) charging procedure, the stationary climate control (aka preconditioning) does not work. This is part of the normal design. Read More »
The Supplemental Restraint System??A?A?s (SRS) air bag warning lamp is illuminated, and the air bag control unit??A?A?s (ACSM4i) fault memory has stored one or both of the following fault codes: 930904 Airbag Driver 1st Stage: ... Read More »
STEERING ASSISTANCE SPORADIC REDUCTION: The driver notices a reduction of steering assistance sporadically while in certain driving situations. Steering control is never lost when the reduction of assistance occurs. Read More »
SPORADIC REDUCTION OF STEERING ASSISTANCE: This Service Information Bulletin (Revision 1) replaces SI B32 11 19 dated October 2019. The driver notices a reduction of steering assistance sporadically while in certain driving situations. Read More »
AIRBAG INDICATOR LIGHT REMAINS ON AFTER SEAT OCCUPANCY MAT REPLACEMENT. The airbag indicator light illuminates after replacing the CIS (Capacitive Interior Sensing) mat. Read More »
The airbag warning lamp in the instrument cluster lights up while the vehicle is in motion. The airbag control unit (ACSM4) contains the following fault(s): ? 930904 - Drivers airbag interval stage 1, resistance too high ? 93090A - ... Read More »
SERVICE ACTION: PROGRAMMING CONTROL MODULES FOR OBD COMPLIANCE. Communication between the HV Battery Control Module (SME) and the HV Electrical Machine Electronics (EME) may be disrupted. Read More »
AIRBAG WARNING LAMP ILLUMINATED This Service Information bulletin Replaces SI B65 18 16 dated July 2016.. The airbag warning lamp in the instrument cluster lights up while the vehicle is in motion. Read More »
"This Service Information bulletin supersedes SI B65 07 15 dated January 2016. SUBJECT Airbag Warning Light ON: Fault 930BE8, High-voltage System Shutdown. Read More »
"This Service Information bulletin supersedes SI B65 07 15 dated April 2015. designates changes to this revision SUBJECT Airbag Warning Light ON: Fault 930BE8, High-voltage System Shutdown . Read More »
"Airbag Warning Light ON: Fault 930BE3, High-voltage System Shutdown. The airbag warning light in the instrument cluster is on, or the check control message (CCM) ""Restraint system faulty"" is displayed. Read More »
"SUBJECT Sporadic Electronic Power Steering (EPS) Warning Lamp when Starting Drive Readiness. An EPS warning lamp may intermittently light up in the instrument cluster when starting drive readiness. Read More »
A Check Control Message is displayed for the Tailgate Lock Open: A Check Control Message is displayed indicating that the tailgate is open even though it is mechanically closed. Faulty tailgate lock or incorrect adjustment. Read More »
SAFETY BELT WARNING GONG SOUNDS AFTER UNBUCKLING WHILE VEHICLE IS STATIONARY. After a vehicle has been programmed to an I-level greater than 19-11-5xx and lower than I-level 20-03-530; the safety belt (aka seat belt) acoustic warning ... Read More »
SQUEAKING NOISE WHEN OPERATING THE SIDE WINDOWS: A squeaking noise is heard when operating either side window. Interference between the side window glass and the B-Pillar seal. Read More »
"A Delivery Stop has been issued on i01 (i3 Battery Electric Vehicle) produced from December 09, 2015 to January 22, 2016. These vehicles are equipped with a sunroof as part of the Shadow Sport limited edition. Read More »
SI B36 04 14 Wheels and Tires January 2016 Technical Service. This Service Information bulletin supersedes SI 36 04 14 dated September 2014. SUBJECT: Rolling Tire Noise . Read More »
?SI B22 01 15 November 2015 Engine and Gearbox SuspensionTechnical Service This Service Information bulletin supersedes SI B22 01 15 dated February 2015. designates changes to this revision SUBJECT Left Side Engine Mount Broken. Read More »
Front Door Trim Panel Loose. The door trim panel is loose or has a visible gap in the area near the B-pillar. The yellow door trim panel securing clips are not robust. Read More »
SUBJECT Left Side Engine Mount Broken. The left side motor mount or motor mount support has failed. As a result, the electric drivetrain moves excessively in the chassis. Read More »
"Rolling Tire Noise. INFORMATION You will find that driving an i3 is very similar to driving the conventional cars and trucks you're used to drive, but turn the ""Readiness"" ON and you'll immediately notice the silence from the powertrain. Read More »
"Service Action: Retighten Bolts in Door Brake. The bolt securing the door brake to the body may loosen. If the door brake bolt is loose, a rattle may be heard. The locking nut can cause the bolt to lose its original tightening torque. Read More »
"The Start/Stop Button Must Be Pressed Several Times to Stop Engine. To turn the engine off when it is running, the start/stop button must be pressed several times. This error does not affect starting of the engine. Read More »
Groaning Noise when Opening and Closing Rear Doors. INFORMATION Covered under the terms of the BMW New Vehicle/SAV Limited Warranty. Repairing One Side https://www.bmwtis.net/tiscode/cgi-bin/bulletin. Read More »
Front Door Makes Rattling Noise. The customer complains of a rattling noise from the front door when driving on rough roads. CAUSE The door lock actuating rod vibrates/rattles against the door lock. Read More »
TAILGATE UNINTENTIONALLY OPENS. Trunk/tailgate may open when vehicle is locked. Trunk/tailgate may open while the vehicle is in motion. Usually after stopping, such as a traffic light etc. Read More »
A Check Control Message is displayed for the Tailgate Lock Open. A Check Control Message is displayed indicating that the tailgate is open, even though it is mechanically closed. CAUSE Faulty tailgate lock or incorrect adjustment. Read More »
TAILGATE UNINTENTIONALLY OPENS. Trunk/tailgate may open when vehicle is locked. Trunk/tailgate may open while the vehicle is in motion. Usually after stopping, such as a traffic light etc. Read More »
Front Door Makes Rattling Noise. The customer complains of a rattling noise from the front door when driving on rough roads. CAUSE The door lock actuating rod vibrates/rattles against the door lock. Read More »
A Check Control Message is displayed for the Tailgate Lock Open. A Check Control Message is displayed indicating that the tailgate is open, even though it is mechanically closed. CAUSE Faulty tailgate lock or incorrect adjustment. Read More »
"""Collision Warning Failed"" or ""Pedestrian Warning Failed"" CCM Display. While driving, a Check Control Message (CCM) is displayed advising of the following: Front collision warning failed Pedestrian detection failed The following ... Read More »
BMW MAINTENANCE BOOKLET AND OEM TIRE MANUFACTURERS' WARRANTIES: In efforts to provide a digital experience to our customers, BMW of North America, LLC (BMW NA) is proud to announce a digital version of both the BMW Maintenance Booklet and ... Read More »
Model year 2014 thru 2016 i3 was specified with 175/55R20 85Q Bridgestone Ecopia EP500. BMW specifies the 2017 model year i3 with 175/55R20 89Q XL Bridgestone Ecopia EP500. Read More »
Check Control Message: Tire Pressure Monitor (RDCi) Failure. A Check Control Message states Tire Pressure Monitor (RDCi) has failed CAUSE Hardware in the remote control unit (FBD3 antenna) Read More »
"Rolling Tire Noise. INFORMATION You will find that driving an i3 is very similar to driving the conventional cars and trucks you're used to drive, but turn the ""Readiness"" ON and you'll immediately notice the silence from the powertrain. Read More »
SI B36 04 14 Wheels and Tires January 2016 Technical Service. This Service Information bulletin supersedes SI 36 04 14 dated September 2014. SUBJECT: Rolling Tire Noise . Read More »
Valve Stem Replacement with Wheel Electronics. INFORMATION The valve stems are single-use only, and must be replaced every time the wheel electronics are replaced. If you loosen the nut (1), you must replace the valve stem. Read More »
Check Control Message: Tire Pressure Monitor (RDCi) Failure. A Check Control Message states Tire Pressure Monitor (RDCi) has failed CAUSE Hardware in the remote control unit (FBD3 antenna) Read More »
Check Control Message: Tire Pressure Monitor (RDCi) Failure. A Check Control Message states Tire Pressure Monitor (RDCi) has failed CAUSE Hardware in the remote control unit (FBD3 antenna) Read More »
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving. Read More »
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017. Read More »
SI B36 04 14 Wheels and Tires January 2016 Technical Service. This Service Information bulletin supersedes SI 36 04 14 dated September 2014. SUBJECT: Rolling Tire Noise . Read More »
Check Control Message: Tire Pressure Monitor (RDCi) Failure. A Check Control Message states Tire Pressure Monitor (RDCi) has failed CAUSE Hardware in the remote control unit (FBD3 antenna) Read More »
Valve Stem Replacement with Wheel Electronics. INFORMATION The valve stems are single-use only, and must be replaced every time the wheel electronics are replaced. If you loosen the nut (1), you must replace the valve stem. Read More »
"Rolling Tire Noise. INFORMATION You will find that driving an i3 is very similar to driving the conventional cars and trucks you're used to drive, but turn the ""Readiness"" ON and you'll immediately notice the silence from the powertrain. Read More »
Service Action: Replace Neck Warmer Control Unit. The control unit for the rear seat neck warmer may not be coded correctly. This causes the neck warmer to malfunction. Read More »
CHECK CONTROL MESSAGES FOR BRAKE SUSPENSION AND AIR BAG SYSTEM MALFUNCTION: Multiple check control messages (CCM) can display for brake suspension and air bag system malfunction. Read More »
"This Service Information bulletin supersedes SI B65 07 15 dated April 2015. designates changes to this revision SUBJECT Airbag Warning Light ON: Fault 930BE8, High-voltage System Shutdown . Read More »
Front Collision Warning Check Control Message Displayed in CID. Occasionally while driving, a check control message (CCM) for Front Collision Warning is displayed in the Central Information Display (CID). Read More »
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
"""Collision Warning Failed"" or ""Pedestrian Warning Failed"" CCM Display. While driving, a Check Control Message (CCM) is displayed advising of the following: Front collision warning failed Pedestrian detection failed The following ... Read More »
"SUBJECT Sporadic Electronic Power Steering (EPS) Warning Lamp when Starting Drive Readiness. An EPS warning lamp may intermittently light up in the instrument cluster when starting drive readiness. Read More »
KAFAS CAMERA-BASED ASSISTANCE SYSTEM LIMITS. INFORMATION The situations described above may all be caused by known limitations of the system such as: Dirty windshield Incomplete calibration process Unsuccessful calibration Restricted ... Read More »
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017. Read More »
AIR CONDITIONING DOES NOT COOL: The air conditioning no longer cools the vehicle. A vehicle test reveals one or both of the following faults stored in the IHX_I1 Control Module: 801295 - Heat Pump pressure-temperature sensor 2 after air ... Read More »
DELIVERY STOP: CHARGING CABLE (NON-TURBOCORD VERSION): BMW AG has issued a Delivery Stop (effective May 3, 2021) on a small number of Model Year 2021 BMW i3 vehicles that were produced between March 1, 2021 and April 26, 2021. Read More »
I3 REX FRONT (UPSTREAM) OXYGEN SENSOR: If a vehicle listed above arrives with engine malfunction indicator (Check Engine) warning light on, performing a Vehicle Test. Read More »
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch. Read More »
VEHICLE SOUND GENERATOR IS DIFFERENT AND LOUDER AFTER PROGRAMMING: Vehicles sound is different and louder after programming to an Integration level (I-level) between I001-1911-500 and I001-19-11-556. Read More »
CHARGING SOCKET EMERGENCY RELEASE DAMAGED: The tensioning strap of the emergency charging socket release has been damaged. Charging Socket Emergency release (2). Read More »
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full : The low washer fluid warning is illuminated even though the washer fluid reservoir is full. Read More »
SECURITY IMPROVEMENTS FOR CONNECTEDDRIVE. Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO. Read More »
HIGH VOLTAGE DIAGNOSTIC SPECIALIST TRAINING AND EQUIPMENT STRATEGY. INFORMATION The ST1821 High Voltage Diagnostic Specialist Certification (HVS) is the next step in the E-mobility service strategy for BMW technicians. Read More »
The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin supersedes SI B61 23 15 dated April 2016. Read More »
PHONE CALL AUDIO AUTONOMOUSLY SWITCH FROM VEHICLE TO PHONE. During an active phone call the call audio autonomously switches from the vehicle hands-free system to the phone. Read More »
"?REMOTE KEY WILL NOT OPEN OR START VEHICLE. Remote key battery in service significantly less (under a year) than expected two-year life-span. Read More »
COMPONENT PROTECTION ACTIVE. HEAD UNITS CANNOT BE SWAPPED BETWEEN VEHICLES FOR TESTING.: If either the head unit (NBT-EVO or ENTRY-NAV-EVO) or the Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head ... Read More »
NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing: If either the NBT-EVO head unit or Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it ... Read More »
IPHONE: CALL LIST MISSING AFTER RESTART: The call list from iPhone 8 or iPhone X, that is displayed, is missing after cycling the ignition. Read More »
NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing. 'Component Protection Active': If either the NBT-EVO head unit or Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to ... Read More »
ConnectedDrive/BMW Assist System Diagnosis Information This Service Information bulletin replaces SI B84 02 14 dated July 2014 What's New: Model - Removed models which no longer support BMW Assist functionality and added new models. Read More »
SME FAULT CODE 21F0D2 What's New: ? The Procedure has been updated with programming the vehicle when fault code 21F0D2 is stored in the SME. The following Check Control message (CCM) was displayed to the customer: "Drive. Read More »
"?Telematics Device Spares Replacement Part Activation via DCSnet for BMW Assist What's New: ? Model: All models added along with 6AC option code ? Situation: All information added ? Information: Deleted CDMA related information and added ... Read More »
?SERVICE ACTION: PROGRAMMING CONTROL UNITS (RANGE) What's New: The Procedure has been updated with additional step: writing new adaptation value This Service Information bulletin supersedes SI B61 21 16 dated September 2016. . Read More »
SI B65 09 15 November 2016 Audio, Navigation, Monitors, Alarms,SRS Technical Service NBT Head Unit High (HU-H) Resets Intermittently or Permanently. The Head Unit-High (HU-H) resets intermittently or permanently. 1. Read More »
POWER-ASSISTED STEERING INTERMITTENTLY NOT AVAILABLE AT ENGINE START-UP This Service Information bulletin supersedes SI 32 02 14 dated August 2014. The power assisted steering is unavailable at start up/drive readiness. Read More »
AIRBAG WARNING LAMP ILLUMINATED This Service Information bulletin Replaces SI B65 18 16 dated July 2016.. The airbag warning lamp in the instrument cluster lights up while the vehicle is in motion. Read More »
?AUDIO VOLUME NOT RESTORED AFTER MSA STOP, ENTRY HEAD UNIT. Volume of audio system (when set to near maximum) is reduced when Auto Start-Stop (MSA) stop occurs and is not restored upon automatic engine restart. Read More »
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's. Read More »
The Charging Cable Does not Release from the Charging Socket after Charging. The charging cable does not release from the charging socket after charging. Read More »
"""Collision Warning Failed"" or ""Pedestrian Warning Failed"" CCM Display. While driving, a Check Control Message (CCM) is displayed advising of the following: Front collision warning failed Pedestrian detection failed The following ... Read More »
Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. Read More »
Engine and Gearbox Suspension. Technical Service his Service Information bulletin supersedes SI B22 01 15 dated February 2016. A sudden loss of traction while accelerating sharply may damage the engine mounts. Read More »
SI B51 14 15 Body Equipment March 2016 Technical Service This Service Information bulletin supersedes SI B51 14 15 dated May 2015. SUBJECT Grinding Noise from Steering Wheel When Turning. Read More »
Noises when turning the steering wheel. There are squeaking noises from the steering spindle when the steering wheel is turned. The steering spindle sleeve's plastic bearing is insufficiently lubricated or not lubricated at all. Read More »
Steering wheel rubs/brushes against the steering column trim. When the steering wheel is moved, it rubs/brushes against the steering column trim. CAUSE Rear steering wheel trim. Read More »
Comfort Access Does Not Function After Vehicle Enters Sleep Mode. Sporadically, when the vehicle has been locked and is in sleep mode, the vehicle will not waken when trying to unlock the vehicle with comfort access from any door. Read More »
NAV Road Map Installation Using USB Stick. INFORMATION The Navigation road map can be installed onto the head unit in the vehicle using a USB stick connected to the USB connector in the center console in the vehicle. Read More »
Front Door Trim Panel Loose. The door trim panel is loose or has a visible gap in the area near the B-pillar. The yellow door trim panel securing clips are not robust. Read More »
?SI B00 06 14April 2015 Maintenance and General HintsTechnical Service This Service Information bulletin supersedes SI B00 06 14 dated March 2015. designates changes to this revision SUBJECT BMW Early Warning Information Program. Read More »
The model year is incorrect on the emissions compliance label on certain I01 and I12 vehicles produced from November 1, 2014 through December 22, 2014. Read More »
One or both of the situations listed below may be encountered: ? Android device connection stability (dropped calls) ? Third-Party App Metadata: The album art and song title do not update when streaming audio from Pandora or Spotify, etc. Read More »
This Service Information bulletin supersedes SI B65 13 12 dated September 2012. designates changes to this revision SUBJECT Headunit High: Navigation System Road Map Usage. Read More »
"MSUBJECT iPhone and iOS 8.x Information. INFORMATION With the release of iOS 8.0, please be aware of the important functional change noted below: Scenario: z The customer leaves the vehicle and turns the phone off. Read More »
"Service Action: Retighten Bolts in Door Brake. The bolt securing the door brake to the body may loosen. If the door brake bolt is loose, a rattle may be heard. The locking nut can cause the bolt to lose its original tightening torque. Read More »
Service Action: i3 Business Navigation - Retrofit. Business Navigation (option 606) is a 100% option for 2014 model year US market i3 vehicles. During the affected production period, some i3s were inadvertently produced without navigation. Read More »
Driver's Footwell Trim Rattles. The customer complains of rattling noises from the driver's side pedal area. CAUSE The retaining tab for the footrest cover bracket rattles against the trim panel. Read More »
High-voltage Battery Charging Recommendations. INFORMATION Only properly trained personnel, who have passed all applicable technical training courses, should perform any maintenance or repairs on any Hybrid or Electric Vehicle. Read More »
Fault Code 21F046 Stored in SME. The following fault is stored in the high-voltage battery management electronics (SME): 21F046 - HVS heating: Heating element short circuit. This fault is not typically present. Read More »
TELEMATICS UNIT DEACTIVATION DUE TO 3G CELLULAR TECHNOLOGY DISCONTINUATION: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network ... Read More »
PHONE CALL AUDIO AUTONOMOUSLY SWITCH FROM VEHICLE TO PHONE. During an active phone call the call audio autonomously switches from the vehicle hands-free system to the phone. Read More »
THE CHARGING CABLE DOES NOT RELEASE FROM THE CHARGING SOCKET AFTER CHARGING: The charging cable does not release from the charging socket after charging. Read More »
IPHONE: CALL LIST MISSING AFTER RESTART: The call list from iPhone 8 or iPhone X, that is displayed, is missing after cycling the ignition. Read More »
A/C FAILURE: FC 801252 ELECTRIC A/C COMPRESSOR: INTERNAL FAULT DETECTED: Air conditioning (A/C) failure with IHKA fault code "801252 - Electric A/C compressor: Internal fault detected". Read More »
NO AUDIO PLAYBACK AFTER REPLACING THE HEAD UNIT HIGH 2 (HU-H2): After replacing the Head Unit High (HU-H2) and performing ISTA4 programming, there is no audio playback. Read More »
Bluetooth Connection Failures: There are various connectivity failures with the following devices: Apple iPhones: Samsung S6 and the S6 Edge. Read More »
"?ME FAULT CODE 21F0D2 . The following Check Control message (CCM) was displayed to the customer: ""Drive. Check as soon as possible"" (CCM ID: 49) Erroneous fault or hardware defect in the safety box (S-Box). Read More »
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. The ConnectedDrive Services are non-functional after a hardware exchange of the telematics control unit. This is not indicated by CC-message. Read More »
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's. Read More »
Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. Read More »
Clicking Noise from Off-board Charger. While the vehicle is charging, the off-board charger is clicking. The clicking noise comes from the relays inside the charger cycling off and on. Read More »
"MSUBJECT iPhone and iOS 8.x Information. INFORMATION With the release of iOS 8.0, please be aware of the important functional change noted below: Scenario: z The customer leaves the vehicle and turns the phone off. Read More »
BMW i Charging Station/Wallbox: Limited (Parts) Warranty Policy, Procedures and Servicing. BMW NA, Schneider Electric (the BMW i Charging Station/Wallbox manufacturer), Bosch Automotive Aftermarket Service Solutions (BMW's Installation ... Read More »
Service Action: i3 Business Navigation - Retrofit. Business Navigation (option 606) is a 100% option for 2014 model year US market i3 vehicles. During the affected production period, some i3s were inadvertently produced without navigation. Read More »
CONNECTEDDRIVE-REMOTE SERVICES DO NOT FUNCTION: Remote Services (such as locking and unlocking the car, vehicle location by honking the horn, flashing the lights or on the map in the BMW Connected App) do not function after vehicle has ... Read More »
"False Alarms of the Anti-Theft Alarm System. The alarm (DWA) siren continues to activate after locking vehicle An ""unapproved"" device is connected to the On-Board Diagnostics (OBD) port of the vehicle. Read More »
BMW APPS RANDOMLY STARTS PLAYING ON ITS OWN: While listening to FM, or AM, or Satellite Radio (SDARs), the audio source randomly switches to BMW Apps (Pandora, Spotify, Audible etc.) with no input from driver or passenger. Read More »
NO AUDIO PLAYBACK AFTER REPLACING THE HEAD UNIT HIGH 2 (HU-H2): After replacing the Head Unit High (HU-H2) and performing ISTA4 programming, there is no audio playback. Read More »
?AUDIO VOLUME NOT RESTORED AFTER MSA STOP, ENTRY HEAD UNIT. Volume of audio system (when set to near maximum) is reduced when Auto Start-Stop (MSA) stop occurs and is not restored upon automatic engine restart. Read More »
NBT Head Unit Aborts Import of CD. While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. Read More »
NBT and Entry Head Unit Software Update for Improved Satellite Radio Reception. Poor Satellite Radio reception CAUSE After this software update there is a slight improvement in Satellite Radio reception for these vehicles when receiving ... Read More »
Hissing Noise from Speakers when Radio Volume is Turned Down. There is an audible hissing noise from the speakers when there is no active audio source. This noise is most apparent with the engine and climate system fan turned off. Read More »
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. Read More »
AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. Read More »
NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for ... Read More »
NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for ... Read More »
NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing: If either the NBT-EVO head unit or Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it ... Read More »
HEADUNIT NAVIGATION MAPS (HU-H HU-H2 HU-B): The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (7/2012+). Read More »
NAV Road Map Installation Using USB Stick. INFORMATION The Navigation road map can be installed onto the head unit in the vehicle using a USB stick connected to the USB connector in the center console in the vehicle. Read More »
This Service Information bulletin supersedes SI B65 13 12 dated September 2012. designates changes to this revision SUBJECT Headunit High: Navigation System Road Map Usage. Read More »
Automated Activation of Navigation System During PDI/QC1. INFORMATION Important: The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to ... Read More »
Service Action: i3 Business Navigation - Retrofit. Business Navigation (option 606) is a 100% option for 2014 model year US market i3 vehicles. During the affected production period, some i3s were inadvertently produced without navigation. Read More »
"Delivery Stop: Remove Engine Oil Label. Affected vehicles in dealer inventory must not be retailed or delivered until the label is removed. Vehicles at ports of entry will be remedied prior to dealer delivery. Read More »
"Affected vehicles in dealer inventory must not be retailed or delivered until the label is removed. Vehicles at ports of entry will be remedied prior to dealer delivery. Read More »
This Service Information bulletin supersedes SI B71 01 15 dated January 2015. PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR ... Read More »
BMW MAINTENANCE BOOKLET AND OEM TIRE MANUFACTURERS' WARRANTIES: In efforts to provide a digital experience to our customers, BMW of North America, LLC (BMW NA) is proud to announce a digital version of both the BMW Maintenance Booklet and ... Read More »
INFORMATION New information provided by this revision is preceded by this symbol. This Service Information bulletin replaces SI B84 02 14 dated September 2018. Read More »
Service Action: Bluetooth Software (KISU Data) Update. This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey (IQS). Read More »
BMW Early Warning Information Program. To ensure both initial and long-term quality, we are asking for your participation in the BMW Early Warning Information program. Read More »
I3 REX FRONT (UPSTREAM) OXYGEN SENSOR: If a vehicle listed above arrives with engine malfunction indicator (Check Engine) warning light on, performing a Vehicle Test. Read More »
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. Read More »
BLUETOOTH CONNECTION IS LOST DURING A PHONE CALL. During an active call the call audio autonomously switches from the vehicle hands-free system to the phone. Read More »
The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin supersedes SI B61 23 15 dated April 2016. Read More »
"?REMOTE KEY WILL NOT OPEN OR START VEHICLE. Remote key battery in service significantly less (under a year) than expected two-year life-span. Read More »
POWER-ASSISTED STEERING INTERMITTENTLY NOT AVAILABLE AT ENGINE START-UP This Service Information bulletin supersedes SI 32 02 14 dated August 2014. The power assisted steering is unavailable at start up/drive readiness. Read More »
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. The ConnectedDrive Services are non-functional after a hardware exchange of the telematics control unit. This is not indicated by CC-message. Read More »
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's. Read More »
"High-Voltage Charging Cable Lock Malfunction. One of the following situations can occur: The vehicle cannot be charged via the high-voltage charging procedure. Read More »
SUBJECT Correct Installation of W20 Catalytic Converter. Metallic noise from rear of vehicle equipped with a range extender. Improperly installed decoupling element allows contact with the heat shield. Read More »
This Service Information bulletin supersedes SI B22 01 15 dated November 2015. designates changes to this revision SUBJECT Left Side Engine Mount Broken. The left side motor mount or motor mount support has failed. Read More »
SUBJECT Audio System Speaker Testing. For audio system speaker testing there is a NED (Non Electrical Diagnosis) Test Plan available. CAUSE We previously recommended use of the Audio Test CD (ATC) from BMW. This CD has been discontinued. Read More »
SI B84 03 14 February 2016 Communication Systems Technical Service This Service Information bulletin supersedes SI B84 03 14 dated October 2014. SUBJECT Bluetooth Connection Failures. Read More »
"MSUBJECT iPhone and iOS 8.x Information. INFORMATION With the release of iOS 8.0, please be aware of the important functional change noted below: Scenario: z The customer leaves the vehicle and turns the phone off. Read More »
Service Action: Replace Convenience Charging Electronics (KLE). A faulty capacitor fitted in the convenience charging electronics (KLE) could cause increased vehicle charging times. Read More »
Automated Activation of Navigation System During PDI/QC1. INFORMATION Important: The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to ... Read More »
iPhone 6, 6 Plus, 5, 5S, 5C, 4S, 4, and 3GS with iOS 8.x Information. INFORMATION There is one major difference in functionality since iOS 8.0 was released. Scenario: z The customer leaves the vehicle and turns his or her phone off. Read More »
Service Action: Bluetooth Software (KISU Data) Update. This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey (IQS). Read More »
Driver's Footwell Trim Rattles. The customer complains of rattling noises from the driver's side pedal area. CAUSE The retaining tab for the footrest cover bracket rattles against the trim panel. Read More »
High-voltage Battery Charging Recommendations. INFORMATION Only properly trained personnel, who have passed all applicable technical training courses, should perform any maintenance or repairs on any Hybrid or Electric Vehicle. Read More »
A/C FAILURE: FC 801252 ELECTRIC A/C COMPRESSOR: INTERNAL FAULT DETECTED: Air conditioning (A/C) failure with IHKA fault code "801252 - Electric A/C compressor: Internal fault detected". Read More »
"A/C FAILURE: FC 801252 ELECTRIC A/C COMPRESSOR: INTERNAL FAULT DETECTED. Air conditioning (A/C) failure with IHKA fault code ""801252 - Electric A/C compressor: Internal fault detected"". Read More »
KNOCKING NOISE FROM RF WHEEL AREA WHEN A/C IS ACTIVATED. A knocking noise is heard when entering drive readiness or after driving a short distance with the air conditioning activated. Read More »
Reduced or No HVAC Heat Output. I12 & F30 PHEV - The heat is not functioning during electric driving and/or the heat output is reduced or fluctuating when driving with the combustion engine. I01 - The heat is not functioning at all. Read More »
Whistling Noise Coming from the Center Vent - A/C is Off . A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials. Read More »
