Technical Service Bulletins (TSBs) for the 2017 X5 are official communications between BMW & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. Read More »
SITUATION Unusual noises occur only when operating the steering column in the axial direction. 1. A one-time thump sound at the start of movement Shortly after the steering column starts moving, retracting, or extending, a one-time ... Read More »
CHECK CONTROL MESSAGES FOR BRAKE SUSPENSION AND AIR BAG SYSTEM MALFUNCTION: Multiple check control messages (CCM) can display for brake suspension and air bag system malfunction. Read More »
NOISE WHEN ADJUSTING THE STEERING COLUMN UP OR DOWN: Creaking noise when raising or lowering the steering column position. CAUSE Steering column adjustment. Read More »
CRACKING NOISES FROM THE FRONT AXLE AREA WHILE TURNING THE WHEELS, WHEN STATIONARY OR PARKING: Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g. Read More »
TURN SIGNAL SWITCH AND WIPER SWITCH APPEARS UNEVEN/TWISTED: The fixture for the steering column stalk and the washer fluid switch is assembled on a slant Read More »
Grating or Scraping Noise When Turning Steering Wheel. There is a grating or scraping noise when the steering wheel is turned. The noise comes from the steering column switch cluster (SZL), coil spring or steering wheel. Read More »
Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Read More »
Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary. Read More »
TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle, when cornering, maneuvering, parking or pulling away from a parking space. Read More »
CRACKING NOISES FROM THE FRONTAXLE AREA WHILE TURNING THE WHEELS, WHEN STATION: Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g. Read More »
CHECK CONTROL MESSAGES FOR BRAKE SUSPENSION AND AIR BAG SYSTEM MALFUNCTION: Multiple check control messages (CCM) can display for brake suspension and air bag system malfunction. Read More »
Service Action: Program Variable Damper Control (VDC) Unit. Unfavorable tolerances for the plug-in connections of the wheel acceleration sensors may result in fault code memory entries and the VDC being deactivated. Read More »
TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle when cornering, maneuvering, parking or pulling away from a parking space. Read More »
TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle when cornering, maneuvering, parking or pulling away from a parking space. Read More »
CLICKING NOISE FROM FRONT AXLE This Service Information bulletin supersedes SI 31 01 12 dated June 2015. Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). Read More »
HELPFUL INFORMATION FOR CUSTOMER DISCUSSIONS REGARDING MOTORSPORT VEHICLE BRAKES: Note for customer deleted: If the noise does not disappear despite the attempts to regenerate the brake a repair is required. Read More »
CBS BRAKE PAD CALCULATION AND CORRECTION. When a vehicle comes into the workshop for any repair or maintenance job, the bundling calculator recommends a brake maintenance checkup. No brake warning light is illuminated. Read More »
KAFAS CAMERA-BASED ASSISTANCE SYSTEM LIMITS. INFORMATION The situations described above may all be caused by known limitations of the system such as: Dirty windshield Incomplete calibration process Unsuccessful calibration Restricted ... Read More »
Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. Read More »
Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. Read More »
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving. Read More »
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017. Read More »
HELPFUL INFORMATION FOR CUSTOMER DISCUSSIONS REGARDING MOTORSPORT VEHICLE BRAKES: INFORMATION Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance ... Read More »
Modified front brake pads are being supplied. Installation of these new brake pads addresses customers complaint of "front brake noise in a stop & go traffic conditions". Read More »
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
Modified front brake pads are being supplied. Installation of these new brake pads addresses customers complaint of "front brake noise in a stop & go traffic conditions". Read More »
Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Read More »
Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Read More »
Diesel Engine Intake Manifold Damaged: If Recall Campaign 18V-755: Exhaust Gas Recirculation (EGR) Cooler Inspection (and repair) (SI B11 17 18) applies and shows open on an Eligible Vehicle then this bulletin does not apply. Read More »
LIMITED WARRANTY EXTENSIONTO 10 YEARS/120000 MILES: This Service Information Bulletin replaces SI B01 05 18 dated July 2019. Engine starts poorly (hard starting) rough idle and misfires. The Service Engine Soon (MIL) lamp is on. Read More »
N63T ENGINE FUEL INJECTORS: LIMITED WARRANTY EXTENSION TO 10 YEARS/120000 MILES This Service Information Bulletin replaces SI B01 05 18 dated January 2018. Engine starts poorly (hard starting) rough idle and misfires. Read More »
N55 ENGINE: FC 28A0 OR 101F01 THROTTLE VALVE OPENING ANGLE. The engine malfunction warning is illuminated and one of the following fault codes are stored in the DME shortly after programming the vehicle or with a customer complaint. Read More »
N47T/N57T DIESEL PARTICULATE SENSOR: LIMITED WARRANTY EXTENSION TO 10 YEARS/120000 MILEAGE This Service Information bulletin supersedes SI B01 04 18 dated April 2018. Read More »
N63 AND N63T ENGINE: ENGINE OIL CONSUMPTION, ENGINE OIL TOP-UPS AND REFILL CAPACITY. Customers with one of the vehicles above may complain that the engine's oil consumption is "too high," resulting in engine oil top-ups and workshop ... Read More »
?ENGINE LEAK DIAGNOSIS ON TURBOCHARGED V8 ENGINES. When diagnosing an engine oil leak or a coolant leak on turbocharged V8 engines it is necessary to use a borescope to identify if the source of the leak is from under the turbochargers. Read More »
Engine Oil Quick Reference Chart and Drain Plug Torque: The current version of ISTA/D has an error in the engine oil capacity specification for all vehicles with the N63R engine and xDrive. Read More »
ENGINE VIBRATIONS OR NOISE. One of the following complaints may be reported The engine runs erratically; The engine causes vibrations when running; Grinding noise from the engine compartment when engine is running. Read More »
N20 AND N26 ENGINES TURBOCHARGER ELECTRIC WASTEGATE ACTUATOR LINKAGE PIN CORROSION This Service Information bulletin replaces SI B11 14 17 dated February 2018. Read More »
POWERTRAIN FAULTS DUE TO CHAFING OF ENGINE WIRING HARNESS. One or more of the following fault codes are stored in the DDE: 29FB00 - DeNOx system, warning and switching off scenario: Warning level 1 280D00 - NOx-Sensor upstream ... Read More »
?N63T AND S63T ENGINE: VALVE SEAL REPLACEMENT . This SI provides a new tool and a new procedure for the N63TU valve seals replacement. Please refer to the following applicable SIBs before replacing the valve seals. Read More »
"?N63, N63TU, N63R, S63 AND S63TU ENGINES: UPPER OIL PAN REMOVAL AND INSTALLATION REPAIR INSTRUCTIONS This Service Information bulletin supersedes SI B11 17 15 dated October 2016. . Read More »
"?CCM: ""START/STOP FAILED"": LOSS OF POWER . Malfunction Indicator Lamp (MIL) is illuminated Check Control Message (CCM) states ""Auto Start/Stop function failed"" One or more of the following codes may be stored in the DME fault ... Read More »
"? DIESEL PARTICULATE FILTER (DPF) CLEANING . The following performance issues may be noticed by the customer: CC-Message ""Drive faulty"" Engine jerking or a lack of power over the whole engine speed range Malfunction indicator lamp ... Read More »
"? NO REGENERATION OF THE DIESEL PARTICULATE FILTER (DPF) This Service Information bulletin supersedes SI B18 03 10 dated November 2010. . The Service Engine Soon lamp is illuminated. Read More »
KAFAS CAMERA-BASED ASSISTANCE SYSTEM LIMITS. INFORMATION The situations described above may all be caused by known limitations of the system such as: Dirty windshield Incomplete calibration process Unsuccessful calibration Restricted ... Read More »
CHECK CONTROL MESSAGE: NO OIL PRESSURE. Check Control message: Oil pressure warning. Stop carefully is displayed. There are no related faults to oil pressure stored in the DDE. Read More »
"Delivery Stop: Remove Engine Oil Label. Affected vehicles in dealer inventory must not be retailed or delivered until the label is removed. Vehicles at ports of entry will be remedied prior to dealer delivery. Read More »
Diesel Engine: Intake Manifold Damaged. The Service Engine Soon light is on. There may also be: Complaints of lack of engine performance An exhaust smell coming from the engine area. Read More »
"N63, N63TU and N63R Engines: Upper Oil Pan Removal and Installation Repair Instructions This Service Information bulletin supersedes SI B11 17 15 dated August 2015.. Read More »
Incomplete AdBlue Check Control Message (CCM) on the Central Information Display. An incorrectly displayed AdBlue (Diesel Exhaust Fluid refill range) CCM is shown on the Central Information Display. Read More »
The vehicle demonstrates a power loss and the malfunction indicator lamp (MIL) on. The following fault codes may be stored in the DDE: 24CE00 Hot film air mass meter: Ratio of measured to calculated air mass too high 27F000 Charge air ... Read More »
Coolant is leaking from under the car which is equipped with the S63 engine. A low coolant warning might also be displayed (CC Message ID166). Read More »
The quick disconnect coupling on the cylinder head coolant vent line could break at the cylinder head. This would lead to loss of coolant from the engine. Read More »
MALFUNCTION INDICATOR LAMP (MIL) MULTIPLE MOTOR POSITION SENSOR FAULTS STORED IN EME: The following check control messages are displayed: CCM 34 "Malfunction indicator lamp (MIL)" CCM 633 "Powertrain Malfunction!". Read More »
EME GROUND CONNECTION MONITORING FAULTS - CCM - DRIVE. CHECK AS SOON AS POSSIBLE. The following check control messages are displayed: CCM 794 - Drive. Read More »
DELIVERY STOP: REFRIGERANT AIR CONDITIONING. An incorrect refrigerant was used to fill the refrigerant circuit in the affected vehicles after assembly. Read More »
THE DISPLAY GOES BLACK, VEHICLE DOESNT START AGAIN AFTER SWITCHING THE ENGINE OFF.: On board computer and navigation system goes black or resets. Read More »
MALFUNCTION INDICATOR LAMP (MIL): IHKA FC 801386: After program the vehicle with I-Level F025-17-11-500 or higher; the Malfunction Indicator Lamp (MIL) illuminates while driving. Read More »
"SME FAULT CODE 21F04B. One or several of the following check control messages (CCM) may be displayed: ""Engine fault! Power loss"" (CCM-ID: 29) ""Powertrain malfunction!"" (CCM-ID: 633) ""Hybrid system malfunctioning!"" (CCM-ID: 585) ... Read More »
N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What's New: ? Procedure change: indentifying injector type using an ISTA test plan. . Read More »
DDE FAULT CODE: 28DE00 - EXHAUST GAS PRESSURE SENSOR BEFORE TURBINE, PLAUSIBILITY. After performing repairs where the engine harness was disconnected and reconnected at the differential pressure and the exhaust pressure sensor, the ... Read More »
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
Diesel Engine Intake Manifold Damaged: If Recall Campaign 18V-755: Exhaust Gas Recirculation (EGR) Cooler Inspection (and repair) (SI B11 17 18) applies and shows open on an Eligible Vehicle then this bulletin does not apply. Read More »
SCR SYSTEM FAULT 805256 STORED IN VERY COLD WEATHER. After the vehicle is exposed to prolonged temperatures under -9?C (15.8?F) and is then driven a long distance when temperatures are above -9?C (15. Read More »
The DDE software application for exhaust gas recirculation control (EGR) does not favorably match the diesel fuel grades available in many parts of the US market. Read More »
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
Component specific limited warranty extension. For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle Nitrogen Oxide (NOx) Sensor(s) to: 10 years/120,000 miles as determined by the ... Read More »
MALFUNCTION INDICATOR LAMP (MIL): IHKA FC 801386: After program the vehicle with I-Level F025-17-11-500 or higher; the Malfunction Indicator Lamp (MIL) illuminates while driving. Read More »
"?CCM: ""START/STOP FAILED"": LOSS OF POWER . Malfunction Indicator Lamp (MIL) is illuminated Check Control Message (CCM) states ""Auto Start/Stop function failed"" One or more of the following codes may be stored in the DME fault ... Read More »
"? DIESEL PARTICULATE FILTER (DPF) CLEANING . The following performance issues may be noticed by the customer: CC-Message ""Drive faulty"" Engine jerking or a lack of power over the whole engine speed range Malfunction indicator lamp ... Read More »
"? NO REGENERATION OF THE DIESEL PARTICULATE FILTER (DPF) This Service Information bulletin supersedes SI B18 03 10 dated November 2010. . The Service Engine Soon lamp is illuminated. Read More »
Diesel Engine: Intake Manifold Damaged This Service Information bulletin supersedes SI 11 07 16 dated May 2016. The Service Engine Soon light is on. Read More »
Incomplete AdBlue Check Control Message (CCM) on the Central Information Display. An incorrectly displayed AdBlue (Diesel Exhaust Fluid refill range) CCM is shown on the Central Information Display. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
?General Electrical Systems Technical Service. VOLUNTARY EMISSIONS RECALL CAMPAIGN 17E-A01: CHECK CHARGING OF THE HIGH VOLTAGE BATTERY Bulletin type was changed from a Service Action to an Emissions Recall. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
N47T/N57T EGR COOLER LTD WTY EXTENSION TO 10 YEARS WITHOUT MILEAGE LIMIT: The vehicle demonstrates a power loss and the malfunction indicator lamp (MIL) on. The intake manifold (intake system) is found to have thermal deformation or damage. Read More »
The DDE software application for exhaust gas recirculation control (EGR) does not favorably match the diesel fuel grades available in many parts of the US market. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
DIAGNOSTIC HINT: CATALYTIC CONVERTER INSPECTION AFTER LOSS OF CRANKSHAFT SIGNAL. In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control ... Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Diesel Engine: Intake Manifold Damaged. The Service Engine Soon light is on. There may also be: Complaints of lack of engine performance An exhaust smell coming from the engine area. Read More »
For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Fuel Injectors to 10 years/120,000 miles as determined by the vehicle's original in-service date. Read More »
The quick disconnect coupling on the cylinder head coolant vent line could break at the cylinder head. This would lead to loss of coolant from the engine. Read More »
?N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What's New: ? Identifying the injector type using the ISTA test plan ? Determining the injector part number using the new the parts table. Read More »
Diesel Engine: Intake Manifold Damaged This Service Information bulletin supersedes SI 11 07 16 dated May 2016. The Service Engine Soon light is on. Read More »
SI B13 03 15 February 2016 Fuel Systems Technical Service This Service Information bulletin supersedes SI B13 03 15 dated March 2015 and replaces SI B13 04 13 dated March 2014. Read More »
For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's engine high pressure fuel pump (shown) to: 10 years/120,000 miles as determined by the vehicle's original in-service date. Read More »
N63T ENGINE FUEL INJECTORS: LIMITED WARRANTY EXTENSION TO 10 YEARS/120000 MILES This Service Information Bulletin replaces SI B01 05 18 dated January 2018. Engine starts poorly (hard starting) rough idle and misfires. Read More »
Diesel Engine Intake Manifold Damaged: If Recall Campaign 18V-755: Exhaust Gas Recirculation (EGR) Cooler Inspection (and repair) (SI B11 17 18) applies and shows open on an Eligible Vehicle then this bulletin does not apply. Read More »
N47T/N57T DIESEL PARTICULATE SENSOR: LIMITED WARRANTY EXTENSION TO 10 YEARS/120000 MILEAGE This Service Information bulletin supersedes SI B01 04 18 dated April 2018. Read More »
The DDE software application for exhaust gas recirculation control (EGR) does not favorably match the diesel fuel grades available in many parts of the US market. Read More »
X5 PHEV, I3 REX AND I8 FUEL TANK PRESSURE SENSOR: LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES: For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle?s Fuel Tank Pressure ... Read More »
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017. Read More »
N47T/N57T EGR COOLER - LTD WTY EXTENSION TO 10 YEARS WITHOUT MILEAGE LIMIT: The vehicle demonstrates a power loss and the malfunction indicator lamp (MIL) on. Read More »
DIAGNOSING NON FUNCTIONING eDRIVE: Vehicle will not go into "eDrive". No pertinent electric drivetrain fault codes to assist with diagnosis. "eDrive" may be greyed-out in the Central Information Display (CID) and is not selectable. Read More »
TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle when cornering, maneuvering, parking or pulling away from a parking space. Read More »
POWERTRAIN FAULTS DUE TO CHAFING OF ENGINE WIRING HARNESS. One or more of the following fault codes are stored in the DDE: 29FB00 - DeNOx system, warning and switching off scenario: Warning level 1 280D00 - NOx-Sensor upstream ... Read More »
"MIL OR ""POWERTRAIN MALFUNCTION!"" CCM DISPLAYED IN INSTRUMENT CLUSTER. One or both of the following check control messages (CCM) is displayed: ? Malfunction indicator lamp (CCM-ID: 34) ? ""Powertrain malfunction"" (CCM ID: 633) Note: ... Read More »
"?AUTOMATIC TRANSMISSION DRIVEABILITY COMPLAINTS . Hesitant drive off, sluggish driving behavior. The Automatic Transmission (AT) switches into emergency mode and operates only in first gear, Manual shifting (+/-) in Sport Program ... Read More »
"FC 44E4D1 stored in Transmission Control Unit, either: 1. When no other fault codes stored. ? Customer has seen no performance issues. OR 2. When any of the following fault codes are stored. Read More »
SHUDDER OR JERKING IN 7TH AND 8TH GEARS AT 1000 - 1400 RPM. A shudder or slight jerking can be felt when driving with the transmission in 7th or 8th gear and the engine speed is between 1,000 and 1,400 RPM. Read More »
"?AUTOMATIC TRANSMISSION DRIVEABILITY COMPLAINTS . Hesitant drive off, sluggish driving behavior. The Automatic Transmission (AT) switches into emergency mode and operates only in first gear, Manual shifting (+/-) in Sport Program ... Read More »
"Delivery Stop - Transmission Oil Cooler Lines Incorrectly Routed. A Delivery Stop has been issued for fifteen F15 vehicles produced from March 3, 2016 to March 28, 2016. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
"Delivery Stop - Transmission Oil Cooler Lines Incorrectly Routed. A Delivery Stop has been issued for fifteen F15 vehicles produced from March 3, 2016 to March 28, 2016. Read More »
CRACKING NOISES FROM THE FRONT AXLE AREA WHILE TURNING THE WHEELS, WHEN STATIONARY OR PARKING: Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g. Read More »
CLICKING NOISE FROM FRONT AXLE This Service Information bulletin supersedes SI 31 01 12 dated June 2015. Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). Read More »
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. Read More »
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. Read More »
Customer is unable to power up or charge accessories through a plug adapter inserted in the front 12-volt power socket plug. Alternatively, it will only operate when constant downward hand pressure is maintained. Read More »
Driver Assistance reduced checked control message (CCM) appears. All or some of the system functions maybe inoperative. The following fault will be stored: 481CC6. Read More »
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. Read More »
For the eligible vehicles with the Electrical Machine Electronics (EME) wiring harness connector (A190*1B), BMW of North America (BMW NA) is providing a repair-specific extended limited warranty to: 10 years/120,000 miles as determined by ... Read More »
BMW TURBOCORD PORTABLE EV 120 V/240 V CHARGER: The BMW-approved accessory TurboCord electric vehicle (EV) charger will not charge the vehicle. Read More »
CHECK CONTROL MESSAGES FOR BRAKE SUSPENSION AND AIR BAG SYSTEM MALFUNCTION: Multiple check control messages (CCM) can display for brake suspension and air bag system malfunction. Read More »
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. Read More »
N47T/N57T EGR COOLER - LTD WTY EXTENSION TO 10 YEARS WITHOUT MILEAGE LIMIT: The vehicle demonstrates a power loss and the malfunction indicator lamp (MIL) on. Read More »
MALFUNCTION INDICATOR LAMP (MIL) MULTIPLE MOTOR POSITION SENSOR FAULTS STORED IN EME: The following check control messages are displayed: CCM 34 "Malfunction indicator lamp (MIL)" CCM 633 "Powertrain Malfunction!". Read More »
DEACTIVATION OF THE INTERIOR MOVEMENT DETECTOR/TILT ALARM SENSOR IS NOT POSSIBLE: Customer complains that the interior movement detector and the tilt alarm sensor system cannot be deactivated by pressing the lock button on the remote ... Read More »
Service Information May 2019 Engine Electrical Systems B12 15 19 Technical Service. Production fault on a printed circuit board of the electrical machine electronics (EME). Read More »
EME GROUND CONNECTION MONITORING FAULTS - CCM - DRIVE. CHECK AS SOON AS POSSIBLE. The following check control messages are displayed: CCM 794 - Drive. Read More »
N47T/N57T DIESEL PARTICULATE SENSOR: LIMITED WARRANTY EXTENSION TO 10 YEARS/120000 MILEAGE This Service Information bulletin supersedes SI B01 04 18 dated April 2018. Read More »
STANDARD OCCASIONAL USE CABLE CHARGING COMPLAINT TROUBLESHOOTING This Service Information bulletin supersedes SI B61 19 18 dated November 2018. Read More »
BLACK SPOT IN THE CENTRAL INFORMATION. This Service Information bulletin replaces SI B62 11 18 dated January 2019. Whats New: a?? Warranty section - Programming information added. Read More »
THE DISPLAY GOES BLACK, THE ENGINE CAN BE SWITCHED OFF ONLY VIA THE EMERGENCY-OFF.. * On board computer and navigation system goes black or resets. Read More »
RAIN/LIGHT SENSOR (RLS): OIL LEAKAGE FROM GEL PAD. ??Oil leaking from the Rain/Light Sensor (RLS). Note: This oil serves as a separation medium between the RLS mounting gel pad and the windscreen. Read More »
AIR BAG LAMP ILLUMINATED. FAULT CODE 9309A0. The red air bag warning light is illuminated (check-control message: restraint system, CCM-ID: 97) The following fault memory is entered in the ACSM4 (Advanced Crash Safety Module): 9309A0 - ... Read More »
DIAGNOSING NON FUNCTIONING eDRIVE. * Vehicle will not go into "eDrive" * No pertinent electric drivetrain fault codes to assist with diagnosis * "eDrive" may be greyed-out in the Central Information Display (CID) and is not selectable * ... Read More »
?BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's (Integrated Circuit Card Identifier). Read More »
"?REMOTE KEY WILL NOT OPEN OR START VEHICLE. Remote key battery in service significantly less (under a year) than expected two-year life-span. Read More »
HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when: Read More »
EME FAULT CODES S0728 / S0729: A fault (S0728 for F15 PHEV or S0729 for i3) is found stored in the EME during ISTA short test. Diagnostic instructions indicate to reprogram EME. Read More »
"MIL OR ""POWERTRAIN MALFUNCTION!"" CCM DISPLAYED IN INSTRUMENT CLUSTER. One or both of the following check control messages (CCM) is displayed: ? Malfunction indicator lamp (CCM-ID: 34) ? ""Powertrain malfunction"" (CCM ID: 633) Note: ... Read More »
"HV CHARGING INTERMITTENTLY NOT POSSIBLE. HV charging is intermittently not possible. When charging problem occurs, a CCM 804 "Charging Not Possible" will be displayed. Read More »
"SME FAULT CODE 21F02A. Upon starting the vehicle, the following CC message is displayed to the customer: "Powertrain malfunction!" (CCM-ID: 633) In addition, one or several of the following CC message(s) may be displayed: "Charging not ... Read More »
"?BMW Maintenance Program: 12-Volt Battery Replacement Measure What's new: ? "Models" updated: Model Year 2017 vehicles added ? "Models" updated: Model Year G12 (7 Series) excluded from program ? "Procedure" updated: N63R engine added to ... Read More »
?NBT HEAD UNIT ABORTS IMPORT OF CD Whats New: ? G12 (7 Series) removed ? I01 (i3) removed ? Warranty Section updated for removal of G12 and I01 . While importing a CD to the internal music collection of an NBT head unit the process aborts. Read More »
"CHANGE TO PHEV HV BATTERY CELL MODULES. INFORMATION There has been a change to all Generation 3 PHEV high-voltage (HV) battery cell modules. The number of temperatures sensors on the cell modules has decreased from 4 sensors to 3 sensors. Read More »
?SERVICE ACTION: REAR SIDE WINDOWS MAY NOT BE PROPERLY AFFIXED TO BODY. Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. Read More »
"SME FAULT CODE 21F21F. The fault code (FC) ""21F21F - High-voltage system: Monitoring of insulation resistance deactivated due to fault of the safety box"" is stored in the battery management electronics (SME). Read More »
"DIAGNOSING NON FUNCTIONING ""eDRIVE"". The customer complains that the vehicle will not go into ""eDrive"", and in some cases ""eDrive"" is greyed-out in the control display (CID) and is not selectable. Read More »
"Third Row of Seats Blower is Inoperative. The blower in the third row of seats is not working and the fault code ""E70C32 - AC-LIN: Heating in third row of seats is not responding"" has been entered in the IHKA (Integrated Heating and ... Read More »
SERVICE ENGINE SOON (MIL) - SME FC 21F20D. Malfunction Indicator Lamp (MIL) is illuminated. The following codes may be stored in the fault memory of the battery management electronics (SME). Read More »
INFORMATION ON THE OPERATION OF THE SMART OPENER. INFORMATION ON THE OPERATION OF THE SMART OPENER MODEL F07 (5 Series Gran Turismo) F10 (5 Series) F12 (6 Series Convertible) F13 (6 Series Coupe) F15 (X5) F16 (X6) F22 (2 Series Coupe) F23 ... Read More »
Head-up Display is no Longer Visible. HUD (Head-up Display) adjusted to the lowest position is no longer visible. Software in the instrument cluster Read More »
Charging Not Possible - KLE Fault 21E693. The following conditions may exist: Charging is either stopped mid-charge or will not initiate. The corona ring around the charge port blinks red. Check engine light is turned on. Read More »
SOS Malfunction Is Displayed In Kombi Sporadically. After engine start-up, a CCM (Check Control Message) for SOS malfunction is displayed in the Kombi and in the CID (Central Information Display). Read More »
"False Alarms of the Anti-Theft Alarm System. The alarm (DWA) siren continues to activate after locking vehicle An ""unapproved"" device is connected to the On-Board Diagnostics (OBD) port of the vehicle. Read More »
NBT Head Unit Aborts Import of CD. While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. Read More »
NBT and Entry Head Unit Software Update for Improved Satellite Radio Reception. Poor Satellite Radio reception CAUSE After this software update there is a slight improvement in Satellite Radio reception for these vehicles when receiving ... Read More »
"NBT-EVO Head Unit Cannot Be Swapped Between Vehicles for Testing. If an NBT-EVO head unit is swapped into a different vehicle it will enter a locked mode once it recognizes a different VIN. Read More »
February 2016 General Electrical Systems Technical Service This Service Information bulletin supersedes SI B61 03 14 dated May 2015. SUBJECT Check Control Messages Related to Battery Charge during Cold Ambient Temperatures. Read More »
SUBJECT Audio System Speaker Testing. For audio system speaker testing there is a NED (Non Electrical Diagnosis) Test Plan available. CAUSE We previously recommended use of the Audio Test CD (ATC) from BMW. This CD has been discontinued. Read More »
SI B84 03 14 February 2016 Communication Systems Technical Service This Service Information bulletin supersedes SI B84 03 14 dated October 2014. SUBJECT Bluetooth Connection Failures. Read More »
HIGH VOLTAGE DIAGNOSTIC SPECIALIST TRAINING AND EQUIPMENT STRATEGY. INFORMATION The ST1821 High Voltage Diagnostic Specialist Certification (HVS) is the next step in the E-mobility service strategy for BMW technicians. Read More »
HIGH-VOLTAGE BATTERY SAFETY BOX: LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILEAGE: For the eligible vehicles, BMW of North America, LLC (OBMW NAO) is extending the limited warranty for the vehicle?s high-voltage battery safety box ... Read More »
BMW Maintenance Program: 12-Volt Battery Replacement Measure: This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above. Read More »
REMOTE KEY WILL NOT OPEN OR START VEHICLE: Remote key battery in service significantly less (under a year) than expected two-year life-span. Read More »
Charging of the high voltage battery is interrupted and will not complete. A change in the job structure in ISTA causes the BDC to open the 30B relay unexpectedly. Read More »
?SERVICE ACTION: CHECK CHARGING OF THE HIGH VOLTAGE BATTERY Please perform the procedure outlined in this Service Information on all affected vehicles prior to customer delivery, or the next time the vehicle is in the shop. Read More »
"BMW Maintenance Program: 12-Volt Battery Replacement Measure. INFORMATION This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above. Read More »
Service Action: Program control units (DME data status). The high-voltage battery's life may be reduced when charging the high-voltage battery while the vehicle is in motion. Read More »
Charging Not Possible - KLE Fault 21E715. The following conditions may exist: Charging is either stopped mid-charge or will not initiate. The corona ring around the charge port blinks red. Check engine light is turned on. Read More »
EME GROUND CONNECTION MONITORING FAULTS - CCM - DRIVE. CHECK AS SOON AS POSSIBLE. The following check control messages are displayed: CCM 794 - Drive. Read More »
Instrument Cluster Multifunction Display Intermittently Blank . Some information displays in the Instrument Cluster (KOMBI) may intermittently go blank. This may include the tachometer and speedometer displays. Read More »
INSTRUMENT CLUSTER OUTSIDE TEMPERATURE DISPLAY IMPLAUSIBLE: In the Instrument Cluster (Kombi) display you may observe an implausible outside temperature reading. Read More »
"Vehicles which have had the Instrument Cluster (KOMBI) replaced may display incorrect CBS (Condition Based Service) data after programming. Read More »
The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022. Read More »
NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. Read More »
HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when: Read More »
NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing: If either the NBT-EVO head unit or Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it ... Read More »
?AUDIO VOLUME NOT RESTORED AFTER MSA STOP, ENTRY HEAD UNIT. Volume of audio system (when set to near maximum) is reduced when Auto Start-Stop (MSA) stop occurs and is not restored upon automatic engine restart. Read More »
Service Action: Program Variable Damper Control (VDC) Unit. Unfavorable tolerances for the plug-in connections of the wheel acceleration sensors may result in fault code memory entries and the VDC being deactivated. Read More »
"""Comfort Access Restricted"" Check Control Message is Displayed. ""Comfort Access Restricted"" CCM (Check Control Message) is permanently displayed.. The CCM ID: D0h. The comfort access is functioning correctly. Read More »
The DDE software application for exhaust gas recirculation control (EGR) does not favorably match the diesel fuel grades available in many parts of the US market. Read More »
Head-up Display is no Longer Visible. HUD (Head-up Display) adjusted to the lowest position is no longer visible. Software in the instrument cluster. Read More »
"Vehicles which have had the Instrument Cluster (KOMBI) replaced may display incorrect CBS (Condition Based Service) data after programming. Read More »
Instrument Cluster Multifunction Display Intermittently Blank . Some information displays in the Instrument Cluster (KOMBI) may intermittently go blank. This may include the tachometer and speedometer displays. Read More »
HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION: Water on the inside (A) or misting (B) of both headlight lenses that is visible from outside. Read More »
"?SERVICE ACTION: TARGETED ILLUMINATION - REPROGRAM CONTROL UNITS . Affected vehicles need to have control units reprogrammed. CCM (Check Control Message) ""Dynamic Light Spot has failed"" for left or right side. Read More »
HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION: Water on the inside (A) or misting (B) of both headlight lenses that is visible from outside. Read More »
"HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION. Water on the inside (A) or misting (B) of both headlight lenses that is visible from outside. Read More »
THUMP AT END OF REAR WINDOW TRAVEL . When opening, a loud thump is heard as the rear window reaches the bottom of its movement. Window guide. Read More »
?SERVICE ACTION: REAR SIDE WINDOWS MAY NOT BE PROPERLY AFFIXED TO BODY. Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. Read More »
Passenger Side Mirror Dimming Feature Operational Change. INFORMATION The automatically dimming exterior mirror function on the passenger's side has been deleted from the Option Code 430 as noted above. Read More »
SUNROOF REPAIR KIT COMPONENTS. Based on feedback from technicians, it can be difficult to identify the individual components included with sunroof repair kits. Read More »
Passenger Side Mirror Dimming Feature Operational Change. INFORMATION The automatically dimming exterior mirror function on the passenger's side has been deleted from the Option Code 430 as noted above. Read More »
Passenger Side Mirror Dimming Feature Operational Change. INFORMATION The automatically dimming exterior mirror function on the passenger's side has been deleted from the Option Code 430 as noted above. Read More »
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch. Read More »
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full : The low washer fluid warning is illuminated even though the washer fluid reservoir is full. Read More »
The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin supersedes SI B61 23 15 dated April 2016. Read More »
The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin supersedes SI B61 23 15 dated April 2016. Read More »
"The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full. The low washer fluid warning light is illuminated even though the washer fluid tank is full. Read More »
According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. Read More »
AIR BAG LAMP ILLUMINATED. FAULT CODE 9309A0. The red air bag warning light is illuminated (check-control message: restraint system, CCM-ID: 97) The following fault memory is entered in the ACSM4 (Advanced Crash Safety Module): 9309A0 - ... Read More »
AIR BAG LAMP ILLUMINATED. FAULT CODE 9309A0: The red air bag warning light is illuminated (check-control message: restraint system, CCM-ID: 97) Read More »
AIR BAG LAMP ILLUMINATED. FAULT CODE 9309A0: The red air bag warning light is illuminated (check-control message: restraint system, CCM-ID: 97) Read More »
"AIRBAG WARNING LIGHT: ACSM FC 930A60 OR 930A1C SEAT OCCUPANCY DETECTION. According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. 1. Read More »
Airbag (SRS) Warning Lamp Illuminated. Airbag lamp (SRS) is illuminated and both of the following fault codes are stored: 930904 - Airbag driver stage 1: Resistance too large 93090A - Airbag driver stage 2: Resistance too large CAUSE Coil ... Read More »
AIR BAG LAMP ILLUMINATED. FAULT CODE 9309A0: The red air bag warning light is illuminated (check-control message: restraint system, CCM-ID: 97) Read More »
This bulletin outlines known areas of possible water entry, operational noise, or wind noise for the vehicles listed above. It serves only as a diagnostic resource in troubleshooting complaints from the roof area. Read More »
A groaning noise is present from the door frame of any door, most commonly when driving over rough roadsor during body flex. This situation may be worse in vehicles which are regularly waxed in the area of the door jamb. Read More »
A groaning noise is present from the door frame of any door, most commonly when driving over rough roads or during body flex. This situation may be worse in vehicles which are regularly waxed in the area of the door jamb. Read More »
RATTLE/POPPING FROM TAILGATE AREA: There are two related but separate complaints (only one may be present at a time) during driving especially on uneven surfaces. Clicking noises or squeaking noises from the area of the tailgate. Read More »
GROANING NOISE FROM DOORS: A groaning noise is present from the door frame of any door most commonly when driving over rough roads or during body flex. Read More »
DOOR OPENS TO FIRST STAGE WHILE DRIVING. The door opens to the first stage and the "Door Open" indicator (pictogram) will indicate the door affected. This can affect any door. Automatic soft-close drive (Bowden cable lock). Read More »
TAILGATE UNINTENTIONALLY OPENS. Trunk/tailgate may open when vehicle is locked. Trunk/tailgate may open while the vehicle is in motion. Usually after stopping, such as a traffic light etc. Read More »
?RATTLE/ POPPING FROM REAR HATCH AREA . There are two related but separate issues (only one may be present at a time) during driving, especially on uneven surfaces: A. Clicking noises or squeaking noises from the area of the rear hatch. Read More »
TAILGATE UNINTENTIONALLY OPENS. Trunk/tailgate may open when vehicle is locked. Trunk/tailgate may open while the vehicle is in motion. Usually after stopping, such as a traffic light etc. Read More »
SLIGHT SHUDDERING UNDER ACCELERATION FROM 40-60MPH. When initiating gradual acceleration at between 40mph to 60mph, customer may experience some minor shuddering under acceleration. Read More »
"""Collision Warning Failed"" or ""Pedestrian Warning Failed"" CCM Display. While driving, a Check Control Message (CCM) is displayed advising of the following: Front collision warning failed Pedestrian detection failed The following ... Read More »
"INCORRECT TIRE AND LOADING INFORMATION LABEL. Five (5) vehicles were produced with an incorrect Tire and Loading Information label. The label may not reflect the proper ""Cold Tire Pressure"" specifications for the vehicle. Read More »
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving. Read More »
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017. Read More »
TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle, when cornering, maneuvering, parking or pulling away from a parking space. Read More »
Second seat row blocking access to third seat row, program seat modules. Visible stitching on first row sport seat. Third seat row backrest Bowden cable routing and length change. Read More »
When returning the 2nd row seat 60% (left) side from Easy-Entry: The seat stops moving before reaching the final home position, a check control message (CCM) appears alerting the customer that the seat back is unlocked. Read More »
When returning the 2nd row seat 40% (right) side from Easy-Entry: The seat stops moving before reaching the final home position, a check control message (CCM) appears alerting the customer that the seat back is unlocked. Read More »
The passenger's side (right rear) of the 60/40 split 2nd row seat may intermittently not fully latch into position on one side (inner rail). Read More »
MEMORY SEAT ADJUSTMENT IS LIMITED: After programming the vehicle with ISTA 4.10.2x, the adjustment range of the memory seat may restricted. Read More »
"Third Row of Seats Blower is Inoperative. The blower in the third row of seats is not working and the fault code ""E70C32 - AC-LIN: Heating in third row of seats is not responding"" has been entered in the IHKA (Integrated Heating and ... Read More »
According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. Read More »
NOISE FROM THE FRONT SEAT WHEN ENTERING / EXITING THE VEHICLE. The front seats generate a squeaking noise upon entering or exiting the vehicle. The noise may also occur when repositioning on the seat or movement while driving. Read More »
CHECK CONTROL MESSAGES FOR BRAKE SUSPENSION AND AIR BAG SYSTEM MALFUNCTION: Multiple check control messages (CCM) can display for brake suspension and air bag system malfunction. Read More »
"""Collision Warning Failed"" or ""Pedestrian Warning Failed"" CCM Display. While driving, a Check Control Message (CCM) is displayed advising of the following: Front collision warning failed Pedestrian detection failed The following ... Read More »
According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. Read More »
The Lane Change Warning (LCW) yellow triangle symbol on either one, or both the exterior side view mirrors does not illuminate to alert the driver when it should. Read More »
KAFAS CAMERA-BASED ASSISTANCE SYSTEM LIMITS. INFORMATION The situations described above may all be caused by known limitations of the system such as: Dirty windshield Incomplete calibration process Unsuccessful calibration Restricted ... Read More »
According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. Read More »
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017. Read More »
CLICKING NOISE FROM FRONT AXLE This Service Information bulletin supersedes SI 31 01 12 dated June 2015. Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). Read More »
BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the following class action: Isley, et al. v. BMW of North America, et al. The Court has granted final approval of the settlement. Read More »
BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the following class action: Isley, et al. v. BMW of North America, et al. The Court has granted final approval of the settlement. Read More »
The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022. Read More »
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. Read More »
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »
Component specific limited warranty extension. For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle Nitrogen Oxide (NOx) Sensor(s) to: 10 years/120,000 miles as determined by the ... Read More »
The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022. Read More »
Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Read More »
TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle, when cornering, maneuvering, parking or pulling away from a parking space. Read More »
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch. Read More »
HELPFUL INFORMATION FOR CUSTOMER DISCUSSIONS REGARDING MOTORSPORT VEHICLE BRAKES: INFORMATION Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance ... Read More »
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full : The low washer fluid warning is illuminated even though the washer fluid reservoir is full. Read More »
VEHICLE WILL NOT UNLOCK USING THE REMOTE CONTROL KEY BUTTON. The vehicle cannot be unlocked using the remote control key button. However, comfort access operates normally at the front door handles and the tailgate. Read More »
SECURITY IMPROVEMENTS FOR CONNECTEDDRIVE. Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO. Read More »
HIGH VOLTAGE DIAGNOSTIC SPECIALIST TRAINING AND EQUIPMENT STRATEGY. INFORMATION The ST1821 High Voltage Diagnostic Specialist Certification (HVS) is the next step in the E-mobility service strategy for BMW technicians. Read More »
EME GROUND CONNECTION MONITORING FAULTS - CCM - DRIVE. CHECK AS SOON AS POSSIBLE. The following check control messages are displayed: CCM 794 - Drive. Read More »
The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin supersedes SI B61 23 15 dated April 2016. Read More »
HUMMING NOISES WHEN AIR CONDITIONING IS ACTIVATED. Humming or high-pitched vibrating noises can be heard inside the vehicle when the air conditioning (A/C) is switched on. Read More »
SUNROOF REPAIR KIT COMPONENTS. Based on feedback from technicians, it can be difficult to identify the individual components included with sunroof repair kits. Read More »
"?REMOTE KEY WILL NOT OPEN OR START VEHICLE. Remote key battery in service significantly less (under a year) than expected two-year life-span. Read More »
COMPONENT PROTECTION ACTIVE. HEAD UNITS CANNOT BE SWAPPED BETWEEN VEHICLES FOR TESTING.: If either the head unit (NBT-EVO or ENTRY-NAV-EVO) or the Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head ... Read More »
NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing: If either the NBT-EVO head unit or Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it ... Read More »
IPHONE: CALL LIST MISSING AFTER RESTART: The call list from iPhone 8 or iPhone X, that is displayed, is missing after cycling the ignition. Read More »
HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when: Read More »
NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing. 'Component Protection Active': If either the NBT-EVO head unit or Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to ... Read More »
DOOR OPENS TO FIRST STAGE WHILE DRIVING. The door opens to the first stage and the "Door Open" indicator (pictogram) will indicate the door affected. This can affect any door. Automatic soft-close drive (Bowden cable lock). Read More »
Please return all part(s) to your facing Regional Distribution Center (RDC). Submit for return using a YR26 damage claim with order reason BM2. Read More »
NOISE FROM A/C ON POWER-UP AND VENT SELECTION. When selecting a desired outlet vent combination and on power-up (resetting of previous vent selection) of the A/C air distribution system, a disturbing noise is heard (see video - tinyurl. Read More »
ConnectedDrive/BMW Assist System Diagnosis Information This Service Information bulletin replaces SI B84 02 14 dated July 2014 What's New: Model - Removed models which no longer support BMW Assist functionality and added new models. Read More »
Shipping specific non-deployed vehicle safety devices to lighting resources, llc. This service Information bulletin provides information on shipping "specific" noin-deployed vehicle safety devices that are classified as Dangerous Goods ... Read More »
LOSS OF SEAT ADJUSTMENT CONTROL. What is new? Procedure section updated with video link as a repair hint. Front seat electric adjustment controls do not function. Electrostatic discharge damage the seat module. Read More »
"LIST OF AVAILABLE FM RADIO STATIONS TEMPORARILY NOT AVAILABLE. INFORMATION As of 11/2015, all Entry-NAV/Media head units supplied in new vehicles were upgraded for improved noise characteristics and quality. Read More »
"?Telematics Device Spares Replacement Part Activation via DCSnet for BMW Assist What's New: ? Model: All models added along with 6AC option code ? Situation: All information added ? Information: Deleted CDMA related information and added ... Read More »
"?N63, N63TU, N63R, S63 AND S63TU ENGINES: UPPER OIL PAN REMOVAL AND INSTALLATION REPAIR INSTRUCTIONS This Service Information bulletin supersedes SI B11 17 15 dated October 2016. . Read More »
?SERVICE ACTION: CHECK CHARGING OF THE HIGH VOLTAGE BATTERY Please perform the procedure outlined in this Service Information on all affected vehicles prior to customer delivery, or the next time the vehicle is in the shop. Read More »
SI B65 09 15 November 2016 Audio, Navigation, Monitors, Alarms,SRS Technical Service NBT Head Unit High (HU-H) Resets Intermittently or Permanently. The Head Unit-High (HU-H) resets intermittently or permanently. 1. Read More »
"NBT-EVO Head Unit Cannot Be Swapped Between Vehicles for Testing This Service Information bulletin supersedes SI B65 13 16 dated July 2016.. Read More »
?AUDIO VOLUME NOT RESTORED AFTER MSA STOP, ENTRY HEAD UNIT. Volume of audio system (when set to near maximum) is reduced when Auto Start-Stop (MSA) stop occurs and is not restored upon automatic engine restart. Read More »
"HVAC BLOWER NOT WORKING This Service Information bulletin supersedes SI B64 12 16 dated August 2016. HVAC blower is not working. Condensation occurs even though blower is working. Read More »
CLICKING NOISE FROM FRONT AXLE This Service Information bulletin supersedes SI 31 01 12 dated June 2015. Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). Read More »
NOISE FROM THE FRONT SEAT WHEN ENTERING / EXITING THE VEHICLE. The front seats generate a squeaking noise upon entering or exiting the vehicle. The noise may also occur when repositioning on the seat or movement while driving. Read More »
Charging Not Possible - KLE Fault 21E715. The following conditions may exist: Charging is either stopped mid-charge or will not initiate. The corona ring around the charge port blinks red. Check engine light is turned on. Read More »
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's. Read More »
HeadUp Display does not Show Full Street Names. INFORMATION Design of the HUD has limited display area. (It can only show a certain number of text characters). Read More »
"N63, N63TU and N63R Engines: Upper Oil Pan Removal and Installation Repair Instructions This Service Information bulletin supersedes SI B11 17 15 dated August 2015.. Read More »
"""Collision Warning Failed"" or ""Pedestrian Warning Failed"" CCM Display. While driving, a Check Control Message (CCM) is displayed advising of the following: Front collision warning failed Pedestrian detection failed The following ... Read More »
Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. Read More »
"Air Conditioning Refrigerant R1234yf Introduction. Highlights of R-1234yf Meets SAE J2888_201301 ""This SAE Standard covers fittings, couplers, and hoses intended for connecting service hoses from mobile air- conditioning Systems to ... Read More »
"NBT-EVO Head Unit Cannot Be Swapped Between Vehicles for Testing. If an NBT-EVO head unit is swapped into a different vehicle it will enter a locked mode once it recognizes a different VIN. Read More »
SI B13 03 15 February 2016 Fuel Systems Technical Service This Service Information bulletin supersedes SI B13 03 15 dated March 2015 and replaces SI B13 04 13 dated March 2014. Read More »
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »
TELEMATICS UNIT DEACTIVATION DUE TO 3G CELLULAR TECHNOLOGY DISCONTINUATION: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network ... Read More »
TELEMATICS UNIT RETROFIT TO 4G CELLULAR TECHNOLOGY: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February ... Read More »
DIAGNOSTIC HINT: CATALYTIC CONVERTER INSPECTION AFTER LOSS OF CRANKSHAFT SIGNAL. In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control ... Read More »
IPHONE: CALL LIST MISSING AFTER RESTART: The call list from iPhone 8 or iPhone X, that is displayed, is missing after cycling the ignition. Read More »
HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when: Read More »
A/C FAILURE: FC 801252 ELECTRIC A/C COMPRESSOR: INTERNAL FAULT DETECTED: Air conditioning (A/C) failure with IHKA fault code "801252 - Electric A/C compressor: Internal fault detected". Read More »
NO AUDIO PLAYBACK AFTER REPLACING THE HEAD UNIT HIGH 2 (HU-H2): After replacing the Head Unit High (HU-H2) and performing ISTA4 programming, there is no audio playback. Read More »
Bluetooth Connection Failures: There are various connectivity failures with the following devices: Apple iPhones: Samsung S6 and the S6 Edge. Read More »
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. The ConnectedDrive Services are non-functional after a hardware exchange of the telematics control unit. This is not indicated by CC-message. Read More »
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's. Read More »
HeadUp Display does not Show Full Street Names. INFORMATION Design of the HUD has limited display area. (It can only show a certain number of text characters). Read More »
Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. Read More »
Head-up Display is no Longer Visible. HUD (Head-up Display) adjusted to the lowest position is no longer visible. Software in the instrument cluster. Read More »
CONNECTEDDRIVE-REMOTE SERVICES DO NOT FUNCTION: Remote Services (such as locking and unlocking the car, vehicle location by honking the horn, flashing the lights or on the map in the BMW Connected App) do not function after vehicle has ... Read More »
"False Alarms of the Anti-Theft Alarm System. The alarm (DWA) siren continues to activate after locking vehicle An ""unapproved"" device is connected to the On-Board Diagnostics (OBD) port of the vehicle. Read More »
BMW APPS RANDOMLY STARTS PLAYING ON ITS OWN: While listening to FM, or AM, or Satellite Radio (SDARs), the audio source randomly switches to BMW Apps (Pandora, Spotify, Audible etc.) with no input from driver or passenger. Read More »
NO AUDIO PLAYBACK AFTER REPLACING THE HEAD UNIT HIGH 2 (HU-H2): After replacing the Head Unit High (HU-H2) and performing ISTA4 programming, there is no audio playback. Read More »
?SATELLITE RADIO DETERIORATION IN RECEPTION QUALITY DUE TO NEW CELLULAR FREQUENCIES . INFORMATION Inform the customer that the introduction of these expanded frequencies by the wireless mobile providers may be influencing reception ... Read More »
?AUDIO VOLUME NOT RESTORED AFTER MSA STOP, ENTRY HEAD UNIT. Volume of audio system (when set to near maximum) is reduced when Auto Start-Stop (MSA) stop occurs and is not restored upon automatic engine restart. Read More »
NBT Head Unit Aborts Import of CD. While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. Read More »
NBT and Entry Head Unit Software Update for Improved Satellite Radio Reception. Poor Satellite Radio reception CAUSE After this software update there is a slight improvement in Satellite Radio reception for these vehicles when receiving ... Read More »
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. Read More »
AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. Read More »
NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for ... Read More »
NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for ... Read More »
NAVIGATION PRO (NBT EVO) MAP UPDATE NOT POSSIBLE, NAVIGATION DOES NOT START: Navigation system will not start at all or the: ONavigation system startsO message is permanently displayed; or Read More »
NBT-EVO Head Unit Cannot be Swapped between Vehicles for Testing: If either the NBT-EVO head unit or Body Domain Controller (BDC) are swapped into a different vehicle they will cause the head unit NBT-EVO to enter a locked mode once it ... Read More »
HEADUNIT NAVIGATION MAPS (HU-H HU-H2 HU-B): The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (7/2012+). Read More »
"Delivery Stop: Remove Engine Oil Label. Affected vehicles in dealer inventory must not be retailed or delivered until the label is removed. Vehicles at ports of entry will be remedied prior to dealer delivery. Read More »
"INCORRECT TIRE AND LOADING INFORMATION LABEL. Five (5) vehicles were produced with an incorrect Tire and Loading Information label. The label may not reflect the proper ""Cold Tire Pressure"" specifications for the vehicle. Read More »
With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the following class action: Isley, et al. v. Read More »
With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the following class action: Isley, et al. v. Read More »
INFORMATION New information provided by this revision is preceded by this symbol. This Service Information bulletin replaces SI B84 02 14 dated September 2018. Read More »
?SERVICE ACTION: REAR SIDE WINDOWS MAY NOT BE PROPERLY AFFIXED TO BODY. Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. Read More »
The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022. Read More »
Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Read More »
TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle, when cornering, maneuvering, parking or pulling away from a parking space. Read More »
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. Read More »
HELPFUL INFORMATION FOR CUSTOMER DISCUSSIONS REGARDING MOTORSPORT VEHICLE BRAKES: INFORMATION Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance ... Read More »
DIAGNOSTIC HINT: CATALYTIC CONVERTER INSPECTION AFTER LOSS OF CRANKSHAFT SIGNAL. In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control ... Read More »
N47T/N57T DIESEL PARTICULATE SENSOR: LIMITED WARRANTY EXTENSION TO 10 YEARS/120000 MILEAGE This Service Information bulletin supersedes SI B01 04 18 dated April 2018. Read More »
The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin supersedes SI B61 23 15 dated April 2016. Read More »
"?REMOTE KEY WILL NOT OPEN OR START VEHICLE. Remote key battery in service significantly less (under a year) than expected two-year life-span. Read More »
"NBT-EVO Head Unit Cannot Be Swapped Between Vehicles for Testing This Service Information bulletin supersedes SI B65 13 16 dated July 2016.. Read More »
NOISE FROM THE FRONT SEAT WHEN ENTERING / EXITING THE VEHICLE. The front seats generate a squeaking noise upon entering or exiting the vehicle. The noise may also occur when repositioning on the seat or movement while driving. Read More »
Charging Not Possible - KLE Fault 21E715. The following conditions may exist: Charging is either stopped mid-charge or will not initiate. The corona ring around the charge port blinks red. Check engine light is turned on. Read More »
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. The ConnectedDrive Services are non-functional after a hardware exchange of the telematics control unit. This is not indicated by CC-message. Read More »
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's. Read More »
SUBJECT Audio System Speaker Testing. For audio system speaker testing there is a NED (Non Electrical Diagnosis) Test Plan available. CAUSE We previously recommended use of the Audio Test CD (ATC) from BMW. This CD has been discontinued. Read More »
SI B84 03 14 February 2016 Communication Systems Technical Service This Service Information bulletin supersedes SI B84 03 14 dated October 2014. SUBJECT Bluetooth Connection Failures. Read More »
HUMMING NOISES WHEN AIR CONDITIONING IS ACTIVATED. Humming or high-pitched vibrating noises can be heard inside the vehicle when the air conditioning (A/C) is switched on. Read More »
DELIVERY STOP: REFRIGERANT AIR CONDITIONING. An incorrect refrigerant was used to fill the refrigerant circuit in the affected vehicles after assembly. Read More »
A/C FAILURE: FC 801252 ELECTRIC A/C COMPRESSOR: INTERNAL FAULT DETECTED: Air conditioning (A/C) failure with IHKA fault code "801252 - Electric A/C compressor: Internal fault detected". Read More »
"Third Row of Seats Blower is Inoperative. The blower in the third row of seats is not working and the fault code ""E70C32 - AC-LIN: Heating in third row of seats is not responding"" has been entered in the IHKA (Integrated Heating and ... Read More »
"HVAC BLOWER NOT WORKING. HVAC blower is not working. Condensation occurs even though blower is working. CC message ""Increased battery discharge"" - standby current violation may be displayed. Read More »
"A/C FAILURE: FC 801252 ELECTRIC A/C COMPRESSOR: INTERNAL FAULT DETECTED. Air conditioning (A/C) failure with IHKA fault code ""801252 - Electric A/C compressor: Internal fault detected"". Read More »
Whistling Noise Coming from the Center Vent - A/C is Off . A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials. Read More »
According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. Read More »
