This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags) and 17V138000 (suspension). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. BMW bellevue in bellevue, Washington was made aware of the recalls, but did not have parts available for the repair. The dealer stated that the contact would receive a second letter once the parts became available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The BMW of alexandria dealer was contacted and confirmed that the parts were not available at any BMW dealer due to the air bag manufacturer not providing parts for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags) and NHTSA campaign number: 17V020000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact did not speak to a dealer. The manufacturer was made aware of the issue and stated that they would attempt to expedite the repair, but could give no guarantees. The contact had not experienced a failure. VIN tool confirms parts not available for NHTSA campaign number: 17V020000 (air bags).
Takata recall. I have been waiting over a year. For the new replacement air bag. Every time I contact the hendrick BMW dealer in charlotte, nc from who I purchased the car, they tell me the parts needed to fix the problem are not available and have never been available. I find this hard to believe as it has been over a year. Since I received the recall notification.
Takata recall. The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags), 17V020000 (air bags), and 17V138000 (power train). The parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. Whenever the contact started the vehicle, the contact would hear a strange sound underneath the driver side of the vehicle. The contact was unsure if the sound was related to the recalls. The manufacturer was not made aware of the issues. The failure mileage was unknown. Parts distribution disconnect and VIN tool confirms parts not available.
- Fremont, CA, USA
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Takata recall. The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign number: 17V020000 (air bags). The part to do the repair was unavailable the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer stated that the recall remedy parts were on back order. The manufacturer was made aware of the failure, but was unable to confirm when the remedy parts would become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 08/04/17
Takata recall. The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign number: 17V020000 (air bags). The part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
Takata recall. The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags) and 17V020000 (air bags). The parts to do the repairs were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact was informed that the parts for the air bags would be available in fall of 2017. The contact had not experienced a failure. Parts distribution disconnect for NHTSA campaign number: 16V071000 (air bags). VIN tool confirms parts not available for NHTSA campaign number: 17V020000 (air bags).
The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign number: 17V020000 (air bags); however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 06/02/17
Takata recall, both air bags recall date was Feb 5 2016, we can not get it replace yet. We had been contact BMW dealer, they kept on saying parts still not available.
Takata recall. The contact owns a 2012 BMW X5 the contact received notification of NHTSA campaign number: 17V020000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Takata recall. The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags) and 17V020000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. Parts distribution disconnect. VIN tool confirms parts not available. Updated 06/13/17
Takata recall it's been more than 1 year since recall happened for my vehicle, and after repeated contacts with the dealer, they are still not replacing my air bag!
I received an intial letter back on 2/5/16 that there was a recall on the passenger front air bag. It has now been over a year and all I receive is letters letting me know that there is a recall. I think that the statement "excessive internal pressure could cause rupture...resulting in metal fragments striking the passenger or other occupants...potentially resulting in serious injury or death", is something that should be fixed in a more reasonable period of time. Over a year is too long and I believe that BMW needs to make an alternate plan if this is not/or can't be fixed immediately. I take/pick up my and other's children on a daily basis and require the use of the front seat. I don't feel safe knowing that this BMW's safety equiptment is not safe. In the latest letter I received it stated that if BMW was unable to remedy the defect in a reasonable period of time to notify the NHTSA - that is what I am doing.
The contact owns a 2012 BMW X5. The contact received a recall notification for NHTSA campaign number: 17V020000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The VIN was invalid. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign numbers: 17V020000 (air bags) and 16V071000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Kirkland, WA, USA