10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
13,904 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 BMW X5 seat belts / air bags problems

seat belts / air bags problem

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2012 BMW X5 Owner Comments (Page 4 of 5)

« Read the previous 20 complaints

problem #24

Nov 022015

X5

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign number: 17V020000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Honolulu, HI, USA

problem #23

Mar 152016

X5

  • miles
Takata recall. The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Surprise, AZ, USA

problem #22

Mar 132017

X5

  • miles
Takata recall - it has been over one year since my vehicle was identified under this recall and I live in a zone a which is the highest risk area. The local BMW dealer has not been able to give me any idea of when my car will be repaired. This is unacceptable as people have died from this defect and I am at risk every time I drive this vehicle.

- Katy, TX, USA

problem #21

Jan 102017

X5

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign number: 17V020000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Riverdale, NJ, USA

problem #20

Mar 082016

X5

  • miles
Takata recall. The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags) and 17V020000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect and VIN tool confirms parts not available.

- Newnan, GA, USA

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problem #19

Feb 012017

X5

  • miles
Takata recall. The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags) and 17V020000 (air bags); however, the parts for the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact was informed that BMW would not have parts until September of 2017; however, they were still remedying the gulf states and would not have parts for the contact's state until 2018. The contact had not experienced a failure. Parts distribution disconnect. VIN tool confirms parts not available.

- Banner Elk, NC, USA

problem #18

Feb 092016

X5

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact was made aware that parts would not be made available for six months to a year. The contact had not experienced a failure. Parts distribution disconnect.

- Warrenton, VA, USA

problem #17

Feb 052016

X5

  • miles
I am still waiting on this issue to be fixed. I cannot even get a fair trade in value on the vehicle while this recall remains open. I have been waiting nearly a year now. This is ridiculous. How long is supposed to be acceptable for consumers to risk their lives?? ---------------------------------------- Feb 05,2016 manufacturer recall numberna NHTSA recall number16V071 recall statusrecall incomplete summary driver's front air bag: During air bag deployment in an accident, the driver's front air bag module may produce excessive internal pressure that could cause the inflator to rupture. Safety risk inflator rupture could result in metal fragments striking the driver or other passengers, potentially resulting in serious injury or death.

- Aldie, VA, USA

problem #16

Jun 202011

X5 6-cyl

  • miles
Takata recall. Received recall notice March 2016. Called today to check on replacement. Was told I had to request replacement. Received call back to tell me the replacements will come in 3 months. Keep receiving offers to trade in. Are they replacing airbags in trade-ins before those not traded in? the wait is excessive.

- Brooklyn Park, MN, USA

problem #15

Jun 222016

X5 6-cyl Diesel

  • 64,000 miles
I received the first notice of the recall in the summer of 2016 as per the BMW service department the parts for the recall were not in and there will be another notice sent out to date I have not received another notice and after checking again on my recent service visit in December 2016 there was no estimated time frame as to when the parts will be in. I am concerned with my safety as well as having my child in the vehicle.

- Florence, NJ, USA

problem #14

Mar 082016

X5

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags) however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Part distribution disconnect.

- Longmeadow, MA, USA

problem #13

Aug 152016

X5

  • 57,750 miles
Takata recall has still not been performed

- Rocky Point, NC, USA

problem #12

Mar 012016

X5

  • miles
Notified of recall campaign no. 16V-071 on March 2016. As of November 2016 repair has not been performed after many requests. Dealer says parts are not available. What recourse/alternative do I have to make dealer/manufacturer comply?

- Columbia, MD, USA

problem #11

Mar 232016

X5 6-cyl

  • miles
The contact owns a 2012 BMW X5. The contact received a recall notice for NHTSA campaign number: 16V071000 (air bags). The contact stated that the parts needed for the recall remedy were still not available and that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect....updated 12/28/16 updated 01/04/17.

- Cerritos, CA, USA

problem #10

Feb 052016

X5

  • miles
Takata recall. The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Matterson, IL, USA

problem #9

Aug 262012

X5

  • 35,000 miles
Takata recall I was notified that the airbag should be replaced in early February, but no action has yet been taken, as of 26 August.

- Merrimack, NH, USA

problem #8

Jan 012016

X5 6-cyl

  • 35,000 miles
"takata air bag recall" we were advised of this problem over 1 year ago by our BMW service advisor and we applied for a new replacement at that time. We live in clearwater Florida and the car is parked outside in the sun all the time. I have a young child that is routinely a rider in this car and we feel that the bag should be replaced or disconnected until a replacement bag can be installed. I have called my dealer on numerous occasions and have also contacted BMW corporate only to be told they have no idea when it will be fixed! the risk of injury or death to me or my family is unacceptable. Please help us as consumers to force the manufacturer to fix this problem in the affected cars, even if you must limit those that they can sell for new vehicles! thank you.

- Clearwater, FL, USA

problem #7

Jul 192016

X5

  • miles
The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Portola Valley, CA, USA

problem #6

Mar 282016

X5

  • miles
Air bag recall, still waiting for the fix after 4 months- no car rental or solution offered while waiting for fix.

- Igo, CA, USA

problem #5

Mar 072016

X5

  • miles
Takata recall. The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags). The dealer was unable to supply the parts and schedule the recall repair appointment. The manufacturer and the dealer indicated that there was an interim repair until the permanent repair solution became available. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- East Chester, NY, USA

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