This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2012 BMW X5. The contact stated that the recall notice for NHTSA campaign number: 16V071000 (air bags) was received in February 2016 and NHTSA campaign number: 17V020000 (air bags) was received in January of 2017. After contacting the dealer (Ontario BMW located in Ontario, ca) and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available. The contact had not experienced a failure. Parts distribution disconnect for (16V07100) and VIN tool confirms parts not available for (17V02000).
Takata recall. The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The passport BMW dealer (4730 auth pl, camp springs, md 20746 (888) 993-0546) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The South shore BMW dealer (1040 hingham St a, rockland, MA 02370 (781) 982-4556) was contacted and confirmed that the parts were not available for the recall repair. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2012 BMW X5. The contact received a recall notification for NHTSA campaign number: 16V071000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (ralley BMW of westbury, New York) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Dix Hills, NY, USA
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After receiving 3 recall notices in the mail regarding air bags early 2017 and most recent August 2017 recall regarding front driveshaft's universal joints, I have attempted to contact my BMW dealer in hollywood about the defected parts being replaced. There are times they do not even pick up the phone or they just say the parts are not ready without any follow up regarding estimated time frame or call back. What is the purpose of these recall notices if the dealers are not efficient enough to replace the parts?
The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags) and 17V020000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. South motors BMW of miami, Florida was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall have a recall from 3/16 for the driver's airbag. Have a recall from 3/17 for passenger airbag. BMW repeatedly states they have no parts. Received recall 4/17 for faulty universal joints. Driveshaft needs to be replaced. BMW states no parts available.
Takata recall. The contact owns a 2012 BMW X5. The contact stated that the passenger air bag warning light remained illuminated. The vehicle was taken twice to auto hermana BMW dealer, located on calle acuarela #106, carretera 20 klm 4.0, guaynabo, pr 00969, where it was rejected to be serviced under the recall remedy due to the part not available for the repair. The manufacturer was not notified of the failure. The contact received notification of NHTSA campaign number: 16V071000 (air bags), 17V020000 (air bags) and 17V138000 (power train) however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 72,727. VIN tool confirms part not available and part distribution disconnect. Updated 09/06/17
Takata recall: I received my letter notifying me of the recall March 2016. The date for replacement has been pushed out from by the end of 2016 to March 2017 and when I called in May 2017 I was advised that my passenger airbag also has been recalled. The current replacement time is now September for the drivers side and December for the passenger side. I am concerned about the safety of my vehicle when the replacement continues to be extended.
Takata recall. The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign numbers: 17V020000 (air bags), 16V071000 (air bags), and 17V138000 (power train). The parts were not available within a reasonable time frame to schedule the recall repair. The dealer (coast BMW of san luis obispo, ca, 805-254-4258) indicated that the parts needed to be ordered, but that the contact would need to wait to receive a second letter from the manufacturer. The contact received conflicting information from the dealer and had no eta of when the remedy and parts would become available. In addition, there was a noise heard from the area of the drive train associated with the recall. The manufacturer was notified of the failure. The failure mileage was not available. VIN tool confirms parts not available. Parts distribution disconnect. Updated 09/06/17
The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. BMW of rockland, Massachusetts was made aware of the recall on three occasions and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. International auto of milwaukee, Wisconsin (located on 2400 South 108th St, milwaukee, Wisconsin, 53227) stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2012 BMW X5. The contact stated that the recall notices for NHTSA campaign number: 16V071000 (air bags) was received in February of 2016 and NHTSA campaign number: 17V138000 (power train) was received in March of 2017. After contacting the dealer (hassel motors BMW in freeport, NY) on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The manufacturer had not been notified. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The orange county BMW dealer was contacted the manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 08/09/17
Takata recall. The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags) and 17V020000 (air bags) however, the recalls were not able to be completed due to the dealer refusing to perform the recall remedies. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The BMW of chattanooga dealer was contacted and stated that they would wait for the parts to become defective before performing a repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2012 BMW X5. The contact stated that NHTSA campaign number: 17V138000 (power train) and NHTSA campaign number: 16V071000 (air bags) had exceeded a reasonable time for the repair. The contact received recall notification in April of 2017 and the sterling BMW dealer located at 21710 auto world circle sterling, va 20166, phone number: 571-933-8222 advised that parts are not available for repair. The manufacturer also advised that parts were unavailable for repair. The approximate failure mileage was 123,000. Parts distribution disconnect. Updated 11/07/17
Takata recall. The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 and 17V138000 (air bags, power train). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the local dealer (BMW of sterling located 21710 auto world cir, sterling, va 20166; (571) 933-8222) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
The recalls of the air bags has been for over a year and still there is not replacement for it, the recall campaign no.17V-138:front drive shaft does not have a replacement either. Both of them may cause other problem including the safety of myself and family. We need BMW to take action and takes this serious and get a solution for this problems now.
Takata recall. The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign numbers: 16V071000 (air bags) and 17V020000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair. The interim recall notice from the manufacturer did not give a specific date for when the part would become available. In addition, the vehicle was also included in NHTSA campaign number: 17V138000 (power train). The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect. VIN tool confirms parts not available. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Chino, CA, USA