10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
13,904 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 BMW X5 seat belts / air bags problems

seat belts / air bags problem

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2012 BMW X5 Owner Comments (Page 1 of 5)

problem #84

Oct 162023

X5

  • 85,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 BMW X5. The contact stated that the air bag restraint malfunction message was displayed, and the air bag warning light was illuminated. The vehicle was taken to the local mechanic but was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 85,000.

- Bellingham, MA, USA

problem #83

Nov 152023

X5

  • miles
Vehical randomly shuts off, it all safety systems warning lamps come on l, like ABS, Airbag, and traction control. Found wiring harness laying in a pool of water in the rear right cargo compartment. Rain water leaking from sunroof collected in compartment. The harness contains wires for the the vehicles CAN buss systems the water causes corrosion in the harness, which causes all sorts of problems that could happen at any time like the vehicle shutting off or the airbag or abs warning light coming on.

- Roanoke, VA, USA

problem #82

Nov 292023

X5

  • miles
We hit a deer while driving at 55 MPH. We were wearing seatbelts and not injured, it was a major frontal impact, the car is probably totalled. When we stopped we noticed multiple warning messages on the display: * restraint system failure * passenger airbag failure * pre-tensioner failure It appears that the car detected the collision and tried to activate the restraint systems, but nothing activated. No air bags deployed, and we did not feel the pre-tensioners activate.

- Ellensburg, WA, USA

problem #81

Aug 302023

X5

  • 65,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 BMW X5. The contact stated while driving at an undisclosed speed, the message "Passenger Restraint System Malfunction" was displayed. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, who informed the contact that the passenger restraint system had failed, and an unknown repair needed to be completed. The contact was charged a repair cost. The vehicle was not repaired. The contact related the failure to TSB Number: 10056703-9690. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 65,000.

- Antioch, CA, USA

problem #80

Sep 182019

X5

  • miles
Seat occupancy sensor broken and this seems to be an ongoing problem of BMW

- Sag Harbor, NY, USA

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problem #79

Oct 012017

X5

  • 75,000 miles
The sensor (to detect if someone is sitting in the seat) under the front passenger seat is not working properly and requires the seat belt to be activated to silence the warning beeps, even when the passenger seat is not occupied, so it's clearly not functioning as intended. Leads me to question whether the airbag will deploy in the event of an accident. The same issue happened for several years with our 2007 BMW 530 and that was finally acknowledged by BMW and we were offered a free repair for this item. Keep waiting on them to include our X5. It's been several years.

- Katy, TX, USA

problem #78

Apr 262019

X5

  • 112,915 miles

A D V E R T I S E M E N T S

Notification for faulty front passenger seat occupancy sensor

- Chester, NJ, USA

problem #77

Jul 012018

X5

  • 155,000 miles
Passenger seat belt and air bag occupancy sensor malfunction and need to replace sensor. ## VIN passed ## 2012 BMW X5 drive35D ##

- Menomonee Falls, WI, USA

problem #76

May 222018

X5

  • 107,000 miles
Restraint system malfunction showed up on my car for no reason. I just bought this car it had no issues then one day restraint system malfunction showed up! I was pulling out of my drive way when this happened.

- Flowery Branch, GA, USA

problem #75

Sep 012016

X5 6-cyl

  • miles
2012 BMW X5. Consumer writes in regards to various safety recall notices received for vehicle. The consumer stated the engine malfunctioned and required a software update. The vehicle's air springs needed to be replaced. The coolant tank cracked causing coolant to leak from the vehicle. The oil gasket was leaking and needed to replaced.

- Austin, TX, USA

problem #74

Aug 282017

X5

  • miles

A D V E R T I S E M E N T S

I have contacted the dealership multiple times over the last 9 months and continue to be told I will be contacted once the parts (airbags) are available. The airbags heve still not been replaced along with two othe recalls that are on the vehicle.

- Manvel, TX, USA

problem #73

Apr 142017

X5

  • miles
Recall campaign no. 17V-138: Front driveshaft. Recall letter dated April 2017. Scheduled repair with the nearest BMW dealer repair shop in arlington, Texas for several months now, no repair has been done. Scare of driving vehicle, because the front wheels vibrate when driving even a moderate speed. I have called the BMW repair shop multiple times, but no response to repair.

- Mansfield, TX, USA

problem #72

Feb 102017

X5

  • miles
Takata recall. The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign number: 17V020000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called lauderdale BMW of pembroke pines at (954) 620-5050 (14800 sheridan St, pembroke pines, fl 33028) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Weston, FL, USA

problem #71

Nov 022017

X5 8-cyl

  • miles
Takata recall NHTSA recall 16V071 has status that remedy parts are available. Despite of this, my local BMW dealer (peter pan BMW in san mateo, California) says parts are not available and that it still will take several months due to parts being shipped from europe. I don't find it acceptable that BMW is delaying such repairs and would expect BMW to use expedited shipping solutions to complete this critical fix.

- Redwood City, CA, USA

problem #70

Oct 282017

X5

  • miles
Takata recall (this is more of a concern and request for help rather than an incident. I was directed to this website by the recall notice. No other instructions other than the url were given) I live on galveston island in Texas, South of houston. It is one of the hottest, most humid places in the us. My passenger side airbag was recalled in March of 2017. Despite repeated requests to BMW, they still will not replace the recalled airbag. I am concerned because in April 2016, not far from where I live, a 17 year old girl was killed by shrapnel from her airbag in a crash that she otherwise would have walked away from.

- Galveston, TX, USA

problem #69

Jun 012016

X5

  • miles
Takata recall. The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign number: 17V020000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Ray catena BMW of westchester (543 tarrytown rd, white plains, NY 10607, (914) 761-5555) was contacted and confirmed that the parts were not available. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Bronx, NY, USA

problem #68

Oct 242017

X5

  • 40 miles
My wife & I purchased this 2012X5 2 years ago, last year the vehicle was being driven off the driveway where there was a loud snap&ban. The car didn't move. We called a tow and had it brought to jupiter BMW fl.we found out that the drive shaft snapped. Mileage was 45-48K miles. We called BMW na it was a warranty recall part and the dealer stated it was replaced. After that in the last 10 months we have experienced many strange movements in the rear and in turns. We called the dealership and spoke to a tech where they stated it was tires in the rear. We recently replaced the tires & it remained to be there where it was mild but there. During this time period we had many serious obstacles with cancer & family in pr devastated. We received a recall notice airbag, we called the dealer to replace it. While there we failed to mention it being in a rush & still only one of the two airbags still unavailable. After we left during the month we felt it more so, at that time I try to reach the service advisor & failed to reach her in several attempts. After driving this week it got seriously worse while my family little children in car, we pulled over called our local mechanic and he said bring it if possible or tow.so we did! at that time we never discussed we replaced any recall drive shaft (make note). The mechanic called us in shop said the shaft is broke and leaking grease has a lot of play in it, also do to that is directly related & cause to be a issue with transfer case!!!. we took a video of it and the mechanic & us called BMW na discussed it & they recommend to take to BMW under extended warranty. Upon arrival we provided the service tech a video of the discovery.6 hours later they claim the shaft is fine & video & inspection was not issue, &transfer case having issues. They said our bill 9000$.there is over 300 claims exact issue #17V138000see attached pic & compl

- Wellington, FL, USA

problem #67

Jan 012017

X5

  • 45,000 miles
Takata recall I still own my car and it is a group 7 repair that was supposed to receive a final remedy letter on or before January 2017. We have not received any such notification at this time. This needs to be fixed and BMW is not complying with the federal order! what can we do to get this repair completed?

- Clearwater, FL, USA

problem #66

Jan 172017

X5

  • 10,000 miles
Takata recall - dealer has been putting me off for at least 10 months for front driver and passage side airbag replacement.

- Atlanta, GA, USA

problem #65

May 032017

X5

  • miles
Takata recall. The contact owns a 2012 BMW X5. The contact received notification of NHTSA campaign number: 16V071000 (air bags) and 17V020000 (air bags) however, the parts needed for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to mckenna BMW dealer, located on 10900 Firestone blvd, norwalk, ca 90650, phone number: (562) 219-4570, where it was rejected to be serviced due to the remedy parts were not available for the repairs. The manufacturer was contacted and informed the contact the part was not available. The contact had not experience a failure. Part distribution disconnect and VIN tool confirms part not available.

- Walnut, CA, USA

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