Technical Service Bulletins (TSBs) for the 2019 X4 are official communications between BMW & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. Read More »
Due to the semiconductor supply, the Local Interconnect Network module in either of the exterior mirrors was switched to another controller. Read More »
The steering intervention for Lane Departure Warning (LDW) is too strong (severe), which can create an uncomfortable feeling for the driver. Read More »
LDW (LANE DEPARTURE WARNING) STEERING WHEEL VIBRATION NOT STRONG: Lane Departure Warning (LDW) steering wheel vibration is perceived as being not strong enough, even with the strongest setting selected via the iDrive menu. Read More »
INCREASED STEERING EFFORT WITH CHECK CONTROL MESSAGE (CCM): During multiple vehicle steering maneuvering or extended time at steering end stops (i.e. Read More »
INCREASED STEERING EFFORT WITH CHECK CONTROL MESSAGE (CCM): During multiple vehicle steering maneuvering or extended time at steering end stops (i.e. Read More »
LDW (LANE DEPARTURE WARNING): STEERING WHEEL VIBRATION NOT STRONG This Service Information Bulletin (Revision 2) replaces SI B66 21 19 dated December 2019. Read More »
LDW (LANE DEPARTURE WARNING) STEERING WHEEL VIBRATION NOT STRONG: Lane Departure Warning (LDW) steering wheel vibration is perceived as being not strong enough even with the strongest setting selected via the iDrive menu. Read More »
LDW (LANE DEPARTURE WARNING): STEERING WHEEL VIBRATION NOT STRONG. LDW steering wheel vibration is perceived as being not strong enough, even with the strongest setting selected via the iDrive menu. Read More »
With the vehicle is on a lift and the front struts are in the extended position, there may be a cracking and orclicking type noise when turning the steering wheel left/right. See attached video V31 01 24. Read More »
BMW AG has issued a Delivery Stop (effective March 28, 2022) on certain Model Year 2022 BMW vehicles that were produced between March 1, 2022 and March 8, 2022 because the torsion struts may not have been installed at the plant. Read More »
Front Suspension Ride Height Has Dropped: The front suspension ride height has dropped on one or both sides due to overload. This is caused by driving over obstacles (e.g. Read More »
BMW AG has issued a Delivery Stop (effective March 28, 2022) on certain Model Year 2022 BMW vehicles that were produced between March 1, 2022 and March 8, 2022 because the torsion struts may not have been installed at the plant. Read More »
INCORRECT CONDITION BASED SERVICE DATA FOR BRAKE FLUID SERVICE. "Brake fluid service due since 12/2001" is displayed in the instrument cluster although the vehicle is only a maximum of 1 year old. Read More »
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving. Read More »
COOLANT LINE QUICK DISCONNECTS LEAK IN LOW TEMPERATURES AT OR BELOW -15E?C (5E?F): The coolant reservoir in the high or low temperature cooling system is low There may be a coolant leak under the vehicle There may be a check control ... Read More »
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017. Read More »
ACTIVE PARK DISTANCE CONTROL (PDC): UNDESIRED BRAKING. This Service Information Bulletin (Revision 1) replaces SI B66 17 19 dated August 2019. What's New: Procedure - changed ISTA version. Read More »
ACTIVE PARK DISTANCE CONTROL (PDC): UNDESIRED BRAKING. The vehicle applies the brakes on its own when reversing onto an inclined roadway or driveway. Read More »
ACTIVE PARK DISTANCE CONTROL (PDC): UNDESIRED BRAKING. The vehicle applies the brakes on its own when reversing onto an inclined roadway or driveway. Read More »
Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Read More »
BMW AG has issued a Delivery Stop (effective January 11, 2022) on a small number of Model Year 2022 BMW vehicles that were produced between December 23, 2021 and January 4, 2022. Read More »
A whistling noise is present from the fresh air inlet area (engine compartment bulkhead area), in the right front area of the vehicle, at speeds above 40 mph. The noise is loudest when the sunroof is in the vent position. Read More »
DELIVERY STOP: REPLACE CONTROL UNIT TRANSFER CASE. Due to a production failure, the control unit was assembled with a capcitator instead of a resistor. Read More »
B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS . A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available. Read More »
WHISTLING NOISE COMING FROM FRESH AIR INLET (ENGINE COMPARTMENT): A whistling noise is present from the fresh air inlet area (engine compartment bulkhead area), in the right front area of the vehicle, at speeds above 40 mph. Read More »
B58C AND B58M ENGINES ENGINE OIL FILTER INSERT IS DIFFICULT TO REMOVE - REMOVAL: On rare occasions during an engine oil service the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil ... Read More »
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: This Service Information Bulletin (Revision 1) replaces SI B61 05 20 dated February 2020. Electrostatic discharge at standstill / start engine. Read More »
VARIOUS CHECK CONTROL MESSAGES FOR DRIVER ASSISTANCE SYSTEMS. The following messages are displayed in the Check Control (CC) display: Continued driving possible. Driving stabilization. Driving stabilization restricted driving stabilization. Read More »
SERVICE ACTION: CBS DATA MAY NOT BE DISPLAYED. Incorrect activation of the Condition Based Service (CBS) data may cause the engine oil information to not be displayed. A software error in the Digital Motor Electronics (DME). Read More »
ENGINE VIBRATIONS OR NOISE. One of the following complaints may be reported The engine runs erratically; The engine causes vibrations when running; Grinding noise from the engine compartment when engine is running. Read More »
The Check Control message below appears even though the coolant level is not below minimum when theengine is cold. Check Control message (ID 166): Top up coolant. Read More »
In hot ambient conditions, if the engine was running for a prolonged time while the vehicle is stationary, a jolt may be experienced while lightly accelerating. Read More »
Mist formation on the windshield inside surface may occur at departure or after MSA (automaticstart/stop). Acoustic abnormality in the area of the recirculated air flap (recirculation flap closing and opening severaltimes). Read More »
The Check Control message below appears even though the coolant level is not below minimum when the engine is cold. Check Control message (ID 166): Top up coolant. Read More »
TANK VENTILATION AND MIXTURE CONTROL FAULTS STORED IN THE DME: The Engine Malfunction Warning is illuminated and one or more of the following faults are stored in the DME. Read More »
COOLANT LINE QUICK DISCONNECTS LEAK IN LOW TEMPERATURES AT OR BELOW -15E?C (5E?F): The coolant reservoir in the high or low temperature cooling system is low There may be a coolant leak under the vehicle There may be a check control ... Read More »
ERRONEOUS ELECTRIC FAN FUNCTION FAULT STORED IN THE DME: The following faults may be erroneously stored in the Digital Motor Electronics (DME): Fault code: Control module: Fault code text: 1A2806 DME Electric fan function: limited ... Read More »
ENGINE OIL FILTER INSERT IS DIFFICULT TO REMOVE - REMOVAL: This Service Information Bulletin (Revision 1) replaces SI B11 01 20 dated February 2020. Read More »
MALFUNCTION INDICATOR LAMP IS ILLUMINATED WITH A CRANKSHAFT ADAPTION FAULT: When diagnosing an illuminated malfunction indicator lamp (MIL) and/or a different issue the following faults may also be stored in the Digital Motor Electronics ... Read More »
MALFUNCTION INDICATOR LAMP IS ILLUMINATED WITH A CRANKSHAFT ADAPTION FAULT: When diagnosing an illuminated malfunction indicator lamp (MIL) and/or a different issue the following faults may also be stored in the Digital Motor Electronics ... Read More »
FAULT 118002 - MIXTURE TOO RICH SETS DURING WINTER WITH COLD AMBIENT TEMPERATURES. The Service Engine Soon (MIL) light is on with the following fault stored in the Digital Motor Electronics (DME). Read More »
ERRONEOUS ELECTRIC FAN FUNCTION FAULT STORED IN THE DME. The following faults may be erroneously stored in the Digital Motor Electronics (DME): And: There is no customer-facing vehicle symptom(s) or related check control message displayed. Read More »
DELIVERY STOP: PROGRAM CONTROL UNITS (DME). A Delivery Stop has been issued (effective May 16 2019) on certain Model Year 2016-2020 BMW vehicles that have been produced between June 19 2015 and April 17 2019. Read More »
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
On rare occasions during an engine oil service, the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. Read More »
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PRESSURE/TEMPERATURE SENSOR
Radiator Grille Upper and Lower Active Air Flaps limited warranty for defects in materials or workmanship has been extended to 15 years/150,000 miles as determined from the original in-service date. Read More »
The Check Engine Light is on (MIL). After checking faults and diagnosis there is raw fuel found in the charcoal canister and the NVLD pressure switch (in R/R wheel well). Read More »
A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system(NVLD natural vacuum leak detection). Read More »
A vehicle arrives at your center to be diagnosed for a micro-leak in the fuel evaporative (EVAP) system (NVLD natural vacuum leak detection). Read More »
The Check Engine Light is on (MIL). After checking faults and diagnosis there is raw fuel found in the charcoal canister and the NVLD pressure switch (in R/R wheel well). Read More »
COOLANT LINE QUICK DISCONNECTS LEAK IN LOW TEMPERATURES AT OR BELOW -15E?C (5E?F): The coolant reservoir in the high or low temperature cooling system is low There may be a coolant leak under the vehicle There may be a check control ... Read More »
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
SERVICE ACTION: REPLACE THE GEAR SELECTOR SWITCH (GWS). The functional lighting and/or locator lighting on the shifter selector lever (aka gear selector switch GWS) may flicker over time, or intermittently not illuminate. Read More »
DELIVERY STOP: REPLACE CONTROL UNIT TRANSFER CASE. Due to a production failure, the control unit was assembled with a capcitator instead of a resistor. Read More »
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. Read More »
Headlight check control (CC) message 128 "High beam headlight failure" is displayed. The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of ... Read More »
Due to the semiconductor supply, the Local Interconnect Network module in either of the exterior mirrors was switched to another controller. Read More »
Due to a software error, the vehicle sporadically does not achieve sleep mode. As a result, the 12-volt battery becomes discharged and may cause a no-start condition. Read More »
BMW AG has issued a Delivery Stop (effective October 15, 2021) on certain Model Year 2022 BMW vehicles that were produced between September 28, 2021 and October 8, 2021. The issue involves the Active Crash Safety Module (ACSM) sensor. Read More »
Due to the semiconductor supply, the Local Interconnect Network module in either of the exterior mirrors was switched to another controller. Read More »
Due to a software error, the vehicle sporadically does not achieve sleep mode. As a result, the 12-volt battery becomes discharged and may cause a no-start condition. Read More »
The gear selector switch (GWS) consists of the control electronics circuit and the selector lever. The sensors for recording the gearshift lever position and for inhibiting inadvertent gearshifts are integrated in the control electronics. Read More »
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. Read More »
Due to the semiconductor supply, the Local Interconnect Network module in either of the exterior mirrors was switched to another controller. Read More »
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. Read More »
On these Plug-in Hybrid Electric Vehicles (PHEV), the air conditioning cycles from cold to warm air while driving or while at a standstill. Read More »
While using the wireless charger, one or both of the following may occur: 1) The BMW display key or mobile phone becomes hot to the touch. 2) The device switches off due to over temperature (built-in device protection). Read More »
Customer states the following about their vehicle: active radio or music source is interrupted, the navigation is no longer available, a black screen is shown in the Control Display, the system works again after a short interruption. Read More »
BMW AG has issued a Delivery Stop (effective October 15, 2021) on certain Model Year 2022 BMW vehicles that were produced between September 28, 2021 and October 8, 2021. The issue involves the Active Crash Safety Module (ACSM) sensor. Read More »
BMW of North America (BMW NA) has made information available online to customers about software versions, including any changes to vehicle functionality that will result from each update. Read More »
HU-H3 MGU RESETS DUE TO BLUETOOTH CONNECTION WITH SAMSUNG ANDROID 11 : The head unit resets when using various apps (e.g., YouTube, Spotify, etc) on the connected mobile phone. This affects Samsung mobile phones (e.g. Read More »
AMBIENT LIGHT TUBE COLOR DIFFERENCES: The intensity or light throughout the door panel lighting strips is not consistent. Some spots are brighter than others. Read More »
REMOTE CONTROL KEY OR BMW DISPLAY KEY BUTTONS NOT WORKING: The buttons on the remote-control key or BMW display key are not working, not allowing to unlock the vehicle and the tailgate or trunk compartment. Read More »
MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED WITH FAULT MEMORY CDC152: The malfunction indicator lamp (MIL) is illuminated in the instrument cluster. The vehicles has no operating failures; only the MIL is illuminated. Read More »
NEW ECU VALIDATION NEEDED AFTER REPLACING CERTAIN CONTROL MODULES: With introduction of the new Headunit HU-H3 (MGU Media Graphics Unit), there is a new protection mechanism against tampering. Read More »
INSTRUMENT CLUSTER DISPLAY SHAKES-SHIFTS TO THE LEFT: The Instrument cluster intermittently flickers, shakes and has shifted to the left. The fault is resolved once the vehicle goes into sleep mode. Read More »
HEAD UNIT RESETS WHEN NAVIGATION IS USED IN CERTAIN LOCATIONS: The head unit resets sporadically causing the CID to turn black and then starts up again after a short time with the message "Start navigation system". Read More »
ACTIVE AIR FLAP FAULT DIAGNOSIS AND REPAIR: Potential causes include: Faulty upper air flap actuator (G01, G02, G12, G30, G32) Faulty lower air flap assembly (G01, G02, G12, G30, G32) Software error in the DME affecting the upper flap ... Read More »
ACTIVE AIR FLAP FAULT DIAGNOSIS AND REPAIR: A check control message or MIL (Malfunction Indicator Lamp) may be illuminated, with faults stored related to the upper and/or lower active air flap(s). Read More »
COOLANT LINE QUICK DISCONNECTS LEAK IN LOW TEMPERATURES AT OR BELOW -15E?C (5E?F): The coolant reservoir in the high or low temperature cooling system is low There may be a coolant leak under the vehicle There may be a check control ... Read More »
ACTIVE AIR FLAP FAULT DIAGNOSIS AND REPAIR: A check control message or MIL (Malfunction Indicator Lamp) may be illuminated with faults stored related to the upper and/or lower active air flap(s). Read More »
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Read More »
SURROUND VIEW WRONG VEHICLE DISPLAYED AFTER PROGRAMMING: After programming the wrong vehicle model is displayed in the Central Information Display (CID) when the Surround View is activated. Read More »
SURROUND VIEW VEHICLE IMAGE DISPLAYED IS INACCURATE: When Surround View is activated the vehicle image displayed in the Central Information Display (CID) contains inaccurate details. Read More »
DAYTIME RUNNING LIGHT IS DIM OR DISCOLORED: This Service Information Bulletin (Revision 2) replaces SI B63 04 18 dated January 2019. One or more of the LED daytime running lights are dim or discolored. Read More »
DISPLAYS SPORADICALLY REACT VERY SLOWLY WHEN SCROLLING IN THE AUDIO MENU: Sporadically the reaction time of the display in the instrument cluster the head-up display or in the CID (Central Information Display) is very long. Read More »
FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED: This Service Information Bulletin (Revision 10) replaces SI B72 04 17 dated September 2019. Read More »
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. Read More »
DEACTIVATION OF THE INTERIOR MOVEMENT DETECTOR/TILT ALARM SENSOR IS NOT POSSIBLE: Customer complains that the interior movement detector and the tilt alarm sensor system cannot be deactivated by pressing the lock button on the remote ... Read More »
SERVICE ACTION - REPLACE RIGHT FRONT SHORT RANGE RADAR SENSOR (SRR): The functionality of the right front SRR sensor could be reduced which would display the Driving Assistance Check Control Message. Read More »
REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App. Software error in the Advanced Telematics Module 2 (ATM2). Read More »
CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER. A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Read More »
REMOTE 3D VIEW NOT AVAILABLE: Remote 3D View cannot be launched In the BMW ConnectedDrive App. Software error in the Advanced Telematics Module 2 (ATM2). Read More »
ENGINE DOES NOT START BELOW FREEZING TEMPERATURES: Engine designation correction Parts availability Warranty. The engine will not start at temperatures below freezing. The starter does not turn and engage. Read More »
ENGINE SPEED DEPENDENT NOISE DURING AUDIO PLAYBACK: Integration level updated. There is an engine speed-dependent noise heard through the speakers during audio playback. Software error in the Receiver Audio Module (RAM) control unit. Read More »
DELIVERY STOP: REPLACE THE GEAR SELECTOR SWITCH: The functional lighting and/or locator lighting on the Shifter selector lever (GWS) may flicker over time or intermittently not illuminate. Read More »
COMFORT ACCESS AND COMFORT GO NOT POSSIBLE. Vehicle cannot be opened/locked or started via Comfort Access. Electrostatic charge puts the remote control key into a deep sleep. Read More »
FAULT 118002 - MIXTURE TOO RICH SETS DURING WINTER WITH COLD AMBIENT TEMPERATURES. The Service Engine Soon (MIL) light is on with the following fault stored in the Digital Motor Electronics (DME). Read More »
BLUETOOTH CONNECTION IS LOST DURING A PHONE CALL. During an active call the call audio autonomously switches from the vehicle hands-free system to the phone. Read More »
HEADS UP DISPLAY SPORADICALLY INOPERATIVE. Fault memory entry "B7F6E4 HUD: Fault in display backlighting "is stored in the instrument cluster. Intermittently the Head-Up Display (HUD) may deactivate. Read More »
HEADS UP DISPLAY SPORADICALLY INOPERATIVE. Fault memory entry "B7F6E4 HUD: Fault in display backlighting "is stored in the instrument cluster. Intermittently the Head-Up Display (HUD) may deactivate. Read More »
PHONE CALL AUDIO AUTONOMOUSLY SWITCH FROM VEHICLE TO PHONE. During an active phone call the call audio autonomously switches from the vehicle hands-free system to the phone. Read More »
JUNCTION BOX REAR FAULT STORED IN BODY DOMAIN CONTROLLER: Fault code 804075 "JBR_LIN: relay 30F1-status contradiction" is stored in the Body Domain Controller (BDC). Read More »
HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT: The CID screen may light up blue. When this occurs A battery reset is not successful in restoring head unit operation Software error in the Bootloader file (BTLD) of the head unit. Read More »
After replacing the microfilter during a previous service, the customer notices that the ventilation system airflow rate is noticeably less. This leads to perceived lower cooling power. Read More »
?INSTRUMENT CLUSTER DISPLAY SHAKES-SHIFTS TO THE LEFT: The Instrument cluster intermittently flickers, shakes and has shifted to the left. The fault is resolved once the vehicle goes into sleep mode. The fault can reoccur at any point. Read More »
COMPASS NO LONGER VISIBLE IN THE KOMBI AFTER PROGRAMMING: Integration level updated. Customer noticed that their compass display was deleted from the Instrument Cluster (KOMBI) after recent programming. Read More »
INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Instrument cluster remains dark after starting the vehicle. After a restart normal functionality is restored. Software error in the KOMBI (Instrument Cluster). Read More »
INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: Instrument Cluster (KOMBSP18) functions are intermittently inoperative including: On-board Computer (BC) button on turn signal stalk (BC button shown at left) Radio ... Read More »
DIGITAL SPEEDOMETER MISSING FROM THE INSTRUMENT CLUSTER AFTER PROGRAMMING. The digital speed display from the left side of the gauges is missing in the Instrument Cluster (KOMBI) after ISTA 4.14.1x programming. Read More »
HEADS UP DISPLAY SPORADICALLY INOPERATIVE. Fault memory entry "B7F6E4 HUD: Fault in display backlighting "is stored in the instrument cluster. Intermittently the Head-Up Display (HUD) may deactivate. Read More »
With the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionality or modifications in their features. Read More »
LDW (LANE DEPARTURE WARNING) STEERING WHEEL VIBRATION NOT STRONG: Lane Departure Warning (LDW) steering wheel vibration is perceived as being not strong enough, even with the strongest setting selected via the iDrive menu. Read More »
NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. Read More »
BMW CONNECTEDDRIVE APPS ARE NO LONGER AVAILABLE AFTER PROGRAMMING: After programming vehicle with "20-03" software, BMW ConnecedDrive apps are no longer available in the head unit. Software in the Head Unit High (HU-H3). Read More »
REAR VIEW CAMERA FAILS TO DISPLAY IMAGE: This Service Information Bulletin (Revision 5) replaces SI B66 08 17 dated March 2018. Sporadically when the rear view camera is activated no image appears in the display. Read More »
LDW (LANE DEPARTURE WARNING): STEERING WHEEL VIBRATION NOT STRONG This Service Information Bulletin (Revision 2) replaces SI B66 21 19 dated December 2019. Read More »
JUNCTION BOX REAR FAULT STORED IN BODY DOMAIN CONTROLLER: Fault code 804075 "JBR_LIN: relay 30F1-status contradiction" is stored in the Body Domain Controller (BDC). Read More »
HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT: The CID screen may light up blue. When this occurs A battery reset is not successful in restoring head unit operation Software error in the Bootloader file (BTLD) of the head unit. Read More »
ERRONEOUS ELECTRIC FAN FUNCTION FAULT STORED IN THE DME. The following faults may be erroneously stored in the Digital Motor Electronics (DME): And: There is no customer-facing vehicle symptom(s) or related check control message displayed. Read More »
DELIVERY STOP: PROGRAM CONTROL UNITS (DME). A Delivery Stop has been issued (effective May 16 2019) on certain Model Year 2016-2020 BMW vehicles that have been produced between June 19 2015 and April 17 2019. Read More »
VARIOUS CHECK CONTROL MESSAGES FOR DRIVER ASSISTANCE SYSTEMS. The following messages are displayed in the Check Control (CC) display: Continued driving possible. Driving stabilization. Driving stabilization restricted driving stabilization. Read More »
SERVICE ACTION: CBS DATA MAY NOT BE DISPLAYED. Incorrect activation of the Condition Based Service (CBS) data may cause the engine oil information to not be displayed. A software error in the Digital Motor Electronics (DME). Read More »
Issues with the various functions of the camera-based driver assistance systems (KAFAS system) can possibly lead to following customer complaints: KAFAS camera system deactivates itself, due to system restrictions that are not clear to ... Read More »
Issues with the various functions of the camera-based driver assistance systems (KAFAS system) can possibly lead to following customer complaints: KAFAS camera system deactivates itself, due to system restrictions that are not clear to ... Read More »
Headlight check control (CC) message 128 "High beam headlight failure" is displayed. The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of ... Read More »
?DAYTIME RUNNING LIGHT IS DIM OR DISCOLORED: One or more of the LED daytime running lights are dim or discolored. The connection between the LED module and light tube inside the headlight is damaged. Read More »
DAYTIME RUNNING LIGHT IS DIM OR DISCOLORED: This Service Information Bulletin (Revision 2) replaces SI B63 04 18 dated January 2019. One or more of the LED daytime running lights are dim or discolored. Read More »
MALFUNCTION INDICATOR LAMP IS ILLUMINATED WITH A CRANKSHAFT ADAPTION FAULT: When diagnosing an illuminated malfunction indicator lamp (MIL) and/or a different issue the following faults may also be stored in the Digital Motor Electronics ... Read More »
LED LIGHT CARPET IS DIM OR DISTORTED. The light carpet may appear dim or distorted on one or both sides. See the photo below demonstrating the difference side to side. The light carpet LED lens may be blocked by debris. Read More »
?DAYTIME RUNNING LIGHT IS DIM OR DISCOLORED: One or more of the LED daytime running lights are dim or discolored. The connection between the LED module and light tube inside the headlight is damaged. Read More »
Upon opening or closing (i.e., folding in or out) the exterior mirror assembly, a creaking sound is heard from either the driver and/or passenger side. Read More »
Due to the semiconductor supply, the Local Interconnect Network module in either of the exterior mirrors was switched to another controller. Read More »
DOOR PAINT STREAKS: Streaks are found running mostly vertically down along the door outer skin from the lower window trim. This can affect any of the 4 side doors. Read More »
SUNROOF NOT INITIALIZED: The sunroof will not operate and has the following fault codes stored: 030215 - SHD: invalid characteristic curve, no standardization exists and 030220 - SHD: System not standardized and 030295 - invalid ... Read More »
TOP VIEW CAMERA: IMAGE IS MISALIGNED: The top view image of the vehicle is misaligned when observed in the Control Information Display (CID). Read More »
?When driving over uneven pavement or cobblestones, a knocking noise is present from the passenger side front area (A pillar). Once the vehicle is driven on a flat, even surface; the noise is no longer present. Read More »
A whistling noise is present from the fresh air inlet area (engine compartment bulkhead area), in the right front area of the vehicle, at speeds above 40 mph. The noise is loudest when the sunroof is in the vent position. Read More »
A whistling noise is present from the fresh air inlet area (engine compartment bulkhead area), in the right front area of the vehicle, at speeds above 40 mph. The noise is loudest when the sunroof is in the vent position. Read More »
SUNROOF WATER LEAK DIAGNOSIS: This bulletin outlines multiple known areas of possible water entry for the vehicles listed above. It serves only as a diagnostic resource in troubleshooting water leak complaints from the roof area. Read More »
SUNROOF WATER LEAK DIAGNOSIS: This bulletin outlines multiple known areas of possible water entry for the vehicles listed above. It serves only as a diagnostic resource in troubleshooting water leak complaints from the roof area. Read More »
PANORAMIC SUNROOF DOES NOT OPEN OR CLOSE. The panoramic sunroof will not open or close. The sunroof may only tilt with no other functions available. There are no faults stored for the panoramic sunroof. Read More »
PANORAMIC SUNROOF DOES NOT OPEN OR CLOSE. The panoramic sunroof will not open or close. The sunroof may only tilt with no other functions available. There are no faults stored for the panoramic sunroof. Read More »
Due to the semiconductor supply, the Local Interconnect Network module in either of the exterior mirrors was switched to another controller. Read More »
Due to the semiconductor supply, the Local Interconnect Network module in either of the exterior mirrors was switched to another controller. Read More »
?When driving over uneven pavement or cobblestones, a knocking noise is present from the passenger side front area (A pillar). Once the vehicle is driven on a flat, even surface; the noise is no longer present. Read More »
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch. Read More »
KNOCKING NOISE FROM WASHER FLUID RESERVOIR: When driving over uneven pavement or cobblestones a knocking noise is present from the passenger side front area (A pillar). Read More »
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full : The low washer fluid warning is illuminated even though the washer fluid reservoir is full. Read More »
The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin supersedes SI B61 23 15 dated April 2016. Read More »
The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin supersedes SI B61 23 15 dated April 2016. Read More »
After replacing the microfilter during a previous service, the customer notices that the ventilation system airflow rate is noticeably less. Read More »
A check control message (CCM) for the restraint system (Air bag) appears. In the instrument cluster, the red air bag warning light lights up permanently. Read More »
A check control message (CCM) for the restraint system (Air bag) appears. In the instrument cluster, the red air bag warning light lights up permanently. Read More »
BMW AG has issued a Delivery Stop (effective October 15, 2021) on certain Model Year 2022 BMW vehicles that were produced between September 28, 2021 and October 8, 2021. The issue involves the Active Crash Safety Module (ACSM) sensor. Read More »
DAYTIME RUNNING LIGHT IS DIM OR DISCOLORED: This Service Information Bulletin (Revision 2) replaces SI B63 04 18 dated January 2019. One or more of the LED daytime running lights are dim or discolored. Read More »
FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED: This Service Information Bulletin (Revision 10) replaces SI B72 04 17 dated September 2019. Read More »
FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED: Acoustic and visual warnings indicate that the front passenger seat is occupied and the safety belt is not fastened when the seat is actually ... Read More »
FALSE WARNINGS THAT THE FRONT PASSENGER SEAT IS OCCUPIED WITHOUT THE SEAT BELT BUCKLED. Acoustic and visual warnings indicate that the front passenger seat is occupied and the seat belt is not fastened. Read More »
This bulletin outlines known areas of possible water entry, operational noise, or wind noise for the vehicles listed above. It serves only as a diagnostic resource in troubleshooting complaints from the roof area. Read More »
?When driving over uneven pavement or cobblestones, a knocking noise is present from the passenger side front area (A pillar). Once the vehicle is driven on a flat, even surface; the noise is no longer present. Read More »
Component-Specific Limited Warranty Extension. For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Radiator Grille Upper and Lower Active Air Flaps to: 15 years/150,000 miles ... Read More »
A whistling noise is present from the fresh air inlet area (engine compartment bulkhead area), in the right front area of the vehicle, at speeds above 40 mph. The noise is loudest when the sunroof is in the vent position. Read More »
FRONT GRILLE UPPER/LOWER ACTIVE AIR FLAPS: LTD WTY EXT TO 15 YEARS/150,000 MILES: Component-Specific Limited Warranty Extension This component-specific limited warranty extension applies to defects in materials or workmanship. Read More »
SUNROOF WATER LEAK DIAGNOSIS: This bulletin outlines multiple known areas of possible water entry for the vehicles listed above. It serves only as a diagnostic resource in troubleshooting water leak complaints from the roof area. Read More »
FRONT GRILLE UPPER/LOWER ACTIVE AIR FLAPS: LTD WTY EXT TO 15 YEARS/150,000 MILES: Component-Specific Limited Warranty Extension This component-specific limited warranty extension applies to defects in materials or workmanship. Read More »
This bulletin outlines known areas of possible water entry, operational noise, or wind noise for the vehicles listed above. It serves only as a diagnostic resource in troubleshooting complaints from the roof area. Read More »
AMBIENT LIGHT TUBE COLOR DIFFERENCES: The intensity or light throughout the door panel lighting strips is not consistent. Some spots are brighter than others. Read More »
FRONY DOOR PANEL LED FAILURES: The LED light on the front door is not working. Due to the orientation of the LED module, moisture may enter the LED module, causing corrosion. Read More »
After replacing the microfilter during a previous service, the customer notices that the ventilation system airflow rate is noticeably less. This leads to perceived lower cooling power. Read More »
DOORS WILL NOT COMPLETELY LATCH: One or more doors will not completely latch or will open to the first stage at times. The door lock strikers may be misadjusted. Read More »
COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: This Service Information Bulletin (Revision 1) replaces SI B66 19 19 dated May 2019. Vehicle cannot be unlocked/locked or started via Comfort Access. Read More »
When using Comfort Access 2.0 feature Lock when walking away, the vehicle locks itself even though the remote control/display key is inside the vehicle. Read More »
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving. Read More »
JERKING OR SHUDDERING FROM THE DRIVELINE (XDRIVE TRANSFER CASE ATX13-X): There is a jerking or shuddering during either or both of the following: Cornering or accelerating from low speeds Driving with low to medium loads There are no ... Read More »
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017. Read More »
A noise can be heard from underneath the seat while the seat is being moved either forwards or backwards. This can occur to the driver??A?A?s and/or the passenger??A?A?s front seat. Read More »
Milky-white stains (discolorations) in the leather are observed in the second-row seat bottom, backrests and/or headrests. Refer to attachment for details. This only affects vehicles with the Merino leather. Read More »
B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS . A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available. Read More »
Due to the semiconductor supply, the Local Interconnect Network module in either of the exterior mirrors was switched to another controller. Read More »
BMW AG has issued a Delivery Stop (effective October 15, 2021) on certain Model Year 2022 BMW vehicles that were produced between September 28, 2021 and October 8, 2021. The issue involves the Active Crash Safety Module (ACSM) sensor. Read More »
VARIOUS CHECK CONTROL MESSAGES FOR DRIVER ASSISTANCE SYSTEMS. The following messages are displayed in the Check Control (CC) display: Continued driving possible. Driving stabilization. Driving stabilization restricted driving stabilization. Read More »
A check control message (CCM) for the restraint system (Air bag) appears. In the instrument cluster, the red air bag warning light lights up permanently. Read More »
Due to the semiconductor supply, the Local Interconnect Network module in either of the exterior mirrors was switched to another controller. Read More »
The Lane Change Warning (LCW) yellow triangle symbol on either one, or both the exterior side view mirrors does not illuminate to alert the driver when it should. Read More »
The steering intervention for Lane Departure Warning (LDW) is too strong (severe), which can create an uncomfortable feeling for the driver. Read More »
LDW (LANE DEPARTURE WARNING) STEERING WHEEL VIBRATION NOT STRONG: Lane Departure Warning (LDW) steering wheel vibration is perceived as being not strong enough, even with the strongest setting selected via the iDrive menu. Read More »
COOLANT LINE QUICK DISCONNECTS LEAK IN LOW TEMPERATURES AT OR BELOW -15E?C (5E?F): The coolant reservoir in the high or low temperature cooling system is low There may be a coolant leak under the vehicle There may be a check control ... Read More »
JERKING OR SHUDDERING FROM THE DRIVELINE (XDRIVE TRANSFER CASE ATX13-X): There is a jerking or shuddering during either or both of the following: Cornering or accelerating from low speeds Driving with low to medium loads There are no ... Read More »
LDW (LANE DEPARTURE WARNING) STEERING WHEEL VIBRATION NOT STRONG: Lane Departure Warning (LDW) steering wheel vibration is perceived as being not strong enough even with the strongest setting selected via the iDrive menu. Read More »
TOP VIEW CAMERA: IMAGE IS MISALIGNED. The top view image of the vehicle is misaligned when observed in the Control Information Display (CID). Read More »
WHISTLING NOISE COMING FROM FRESH AIR INLET (ENGINE COMPARTMENT): A whistling noise is present from the fresh air inlet area (engine compartment bulkhead area), in the right front area of the vehicle, at speeds above 40 mph. Read More »
TOP VIEW CAMERA IMAGE IS MISALIGNED: The top view image of the vehicle is misaligned when observed in the Control Information Display (CID). Read More »
SURROUND VIEW - PARKING VIEW IMAGES DISPLAYED INCORRECTLY: After programming and shifting into reverse, there may be various sporadic concerns regarding the rearview camera and the surround view (top view) camera images in the CID ... Read More »
TOP VIEW CAMERA: IMAGE IS MISALIGNED: The top view image of the vehicle is misaligned when observed in the Control Information Display (CID). Read More »
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017. Read More »
KNOCKING NOISE FROM WASHER FLUID RESERVOIR: When driving over uneven pavement or cobblestones a knocking noise is present from the passenger side front area (A pillar). Read More »
REAR VIEW CAMERA FAILS TO DISPLAY IMAGE: This Service Information Bulletin (Revision 6) replaces SI B66 08 17 dated January 2020. Sporadically when the rear view camera is activated no image appears in the display. Read More »
REAR VIEW CAMERA FAILS TO DISPLAY IMAGE: This Service Information Bulletin (Revision 5) replaces SI B66 08 17 dated March 2018. Sporadically when the rear view camera is activated no image appears in the display. Read More »
TOP VIEW CAMERA: IMAGE IS MISALIGNED. The top view image of the vehicle is misaligned when observed in the Control Information Display (CID). Read More »
In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade(RSU) campaigns. This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint. Read More »
ACTIVE PARK DISTANCE CONTROL (PDC): UNDESIRED BRAKING. The vehicle applies the brakes on its own when reversing onto an inclined roadway or driveway. Read More »
FRONY DOOR PANEL LED FAILURES: The LED light on the front door is not working. Due to the orientation of the LED module, moisture may enter the LED module, causing corrosion. Read More »
LED LIGHT CARPET IS DIM OR DISTORTED. The light carpet may appear dim or distorted on one or both sides. See the photo below demonstrating the difference side to side. The light carpet LED lens may be blocked by debris. Read More »
Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit (HU-H4) Paired mobile devices cannot be deleted Customer is unable to make phone ... Read More »
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. Read More »
Component-Specific Limited Warranty Extension. For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Leak Diagnosis Module with hose assembly (NVLD, shown) to: 15 years/150,000 ... Read More »
Component-Specific Limited Warranty Extension. For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Radiator Grille Upper and Lower Active Air Flaps to: 15 years/150,000 miles ... Read More »
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »
The Check Control message below appears even though the coolant level is not below minimum when the engine is cold. Check Control message (ID 166): Top up coolant. Read More »
The steering intervention for Lane Departure Warning (LDW) is too strong (severe), which can create an uncomfortable feeling for the driver. Read More »
A whistling noise is present from the fresh air inlet area (engine compartment bulkhead area), in the right front area of the vehicle, at speeds above 40 mph. The noise is loudest when the sunroof is in the vent position. Read More »
BMW AG has issued a Delivery Stop (effective January 11, 2022) on a small number of Model Year 2022 BMW vehicles that were produced between December 23, 2021 and January 4, 2022. Read More »
While using the wireless charger, one or both of the following may occur: 1) The BMW display key or mobile phone becomes hot to the touch. 2) The device switches off due to over temperature (built-in device protection). Read More »
After replacing the microfilter during a previous service, the customer notices that the ventilation system airflow rate is noticeably less. Read More »
After replacing the microfilter during a previous service, the customer notices that the ventilation system airflow rate is noticeably less. This leads to perceived lower cooling power. Read More »
On rare occasions during an engine oil service, the BMW Original (Genuine) engine oil filter insert is either difficult to remove or breaks apart in the oil filter housing. Read More »
After replacing the microfilter during a previous service, the customer notices that the ventilation system airflow rate is noticeably less. This leads to perceived lower cooling power. Read More »
B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS . A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available. Read More »
Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Read More »
WHISTLING NOISE COMING FROM FRESH AIR INLET (ENGINE COMPARTMENT): A whistling noise is present from the fresh air inlet area (engine compartment bulkhead area), in the right front area of the vehicle, at speeds above 40 mph. Read More »
GLOVE BOX COVER: BMW AG has issued a Delivery Stop on a small number of Model Year 2021 BMW X3 SAV and X4 SAC vehicles that were produced on February 3, 2021. Read More »
FRONY DOOR PANEL LED FAILURES: The LED light on the front door is not working. Due to the orientation of the LED module, moisture may enter the LED module, causing corrosion. Read More »
SUNROOF NOT INITIALIZED: The sunroof will not operate and has the following fault codes stored: 030215 - SHD: invalid characteristic curve, no standardization exists and 030220 - SHD: System not standardized and 030295 - invalid ... Read More »
REMOTE CONTROL KEY OR BMW DISPLAY KEY BUTTONS NOT WORKING: The buttons on the remote-control key or BMW display key are not working, not allowing to unlock the vehicle and the tailgate or trunk compartment. Read More »
MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATED WITH FAULT MEMORY CDC152: The malfunction indicator lamp (MIL) is illuminated in the instrument cluster. The vehicles has no operating failures; only the MIL is illuminated. Read More »
?INSTRUMENT CLUSTER DISPLAY SHAKES-SHIFTS TO THE LEFT: The Instrument cluster intermittently flickers, shakes and has shifted to the left. The fault is resolved once the vehicle goes into sleep mode. The fault can reoccur at any point. Read More »
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch. Read More »
HEAD UNIT RESETS WITH FAULT CODE B7F8F9 RESET WATCHDOG: Customer states the following about their vehicle: Active radio or music source is interrupted. The navigation is no longer available. A black screen is shown in the Control Display. Read More »
INCREASED STEERING EFFORT WITH CHECK CONTROL MESSAGE (CCM): During multiple vehicle steering maneuvering or extended time at steering end stops (i.e. Read More »
SUNROOF WATER LEAK DIAGNOSIS: This bulletin outlines multiple known areas of possible water entry for the vehicles listed above. It serves only as a diagnostic resource in troubleshooting water leak complaints from the roof area. Read More »
DISPLAYS SPORADICALLY REACT VERY SLOWLY WHEN SCROLLING IN THE AUDIO MENU: Sporadically the reaction time of the display in the instrument cluster the head-up display or in the CID (Central Information Display) is very long. Read More »
REAR VIEW CAMERA FAILS TO DISPLAY IMAGE: This Service Information Bulletin (Revision 6) replaces SI B66 08 17 dated January 2020. Sporadically when the rear view camera is activated no image appears in the display. Read More »
Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full : The low washer fluid warning is illuminated even though the washer fluid reservoir is full. Read More »
INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: Instrument Cluster (KOMBSP18) functions are intermittently inoperative including: On-board Computer (BC) button on turn signal stalk (BC button shown at left) Radio ... Read More »
ENGINE SPEED DEPENDENT NOISE DURING AUDIO PLAYBACK: Integration level updated. There is an engine speed-dependent noise heard through the speakers during audio playback. Software error in the Receiver Audio Module (RAM) control unit. Read More »
NO AUDIO IS AVAILABLE FOR APPROXIMATELY 30 SECONDS AFTER HEAD UNIT START UP: After programming vehicle no audio is available for approximately 30 seconds after head unit start-up. Read More »
ACTIVE AIR FLAP FAULT DIAGNOSIS AND REPAIR: This correction is to be used for all situations where the following fault codes are stored: 138402 279B00 138220 13820D 13820E. Read More »
SECURITY IMPROVEMENTS FOR CONNECTEDDRIVE. Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO. Read More »
The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin supersedes SI B61 23 15 dated April 2016. Read More »
HEADS UP DISPLAY SPORADICALLY INOPERATIVE. Fault memory entry "B7F6E4 HUD: Fault in display backlighting "is stored in the instrument cluster. Intermittently the Head-Up Display (HUD) may deactivate. Read More »
LUGGAGE COMPARTMENT COVER SUPPORT STRAP MISSING. The support strap used to secure the luggage compartment cover in the raised position may be missing. Read More »
PHONE CALL AUDIO AUTONOMOUSLY SWITCH FROM VEHICLE TO PHONE. During an active phone call the call audio autonomously switches from the vehicle hands-free system to the phone. Read More »
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »
With the introduction of BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionalities or modifications in their features with a new Software Update. Read More »
In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade (RSU) campaigns. This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint. Read More »
Check control message (CCM-ID 49) "You can continue driving. Drivetrain". In addition, the following information is shown on the Central Information Display (CID): "You can continue to drive. No roadside assistance necessary. Read More »
INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: The audio source, radio station, or music track cannot be changed using the MFL. Normal functionality may possibly return after a sleep cycle or a battery reset. Read More »
COMFORT ACCESS AND COMFORT GO NOT POSSIBLE: This Service Information Bulletin (Revision 1) replaces SI B66 19 19 dated May 2019. Vehicle cannot be unlocked/locked or started via Comfort Access. Read More »
NO AUDIO IS AVAILABLE FOR APPROXIMATELY 30 SECONDS AFTER HEAD UNIT START UP: After programming vehicle no audio is available for approximately 30 seconds after head unit start-up. Read More »
PHONE CALL AUDIO AUTONOMOUSLY SWITCH FROM VEHICLE TO PHONE. During an active phone call the call audio autonomously switches from the vehicle hands-free system to the phone. Read More »
Customer states there is no audio playback (telephony, navigation, radio) and system sounds (PDC, turn indicators, acoustic signals) may also have failed. Read More »
HEAD UNIT RESETS WITH FAULT CODE B7F8F9 RESET WATCHDOG: Customer states the following about their vehicle: Active radio or music source is interrupted. The navigation is no longer available. A black screen is shown in the Control Display. Read More »
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. Read More »
HEAD UNIT RESETS WITH FAULT CODE B7F8F9 RESET WATCHDOG: Customer states the following about their vehicle: Active radio or music source is interrupted. The navigation is no longer available. A black screen is shown in the Control Display. Read More »
AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. Read More »
HU-H3 MGU RESETS DUE TO BLUETOOTH CONNECTION WITH SAMSUNG ANDROID 11 : The head unit resets when using various apps (e.g., YouTube, Spotify, etc) on the connected mobile phone. This affects Samsung mobile phones (e.g. Read More »
BMW AG has issued a Delivery Stop effective June 6, 2023 on certain Model Year 2023 - 2024 BMW vehicles that were produced between October 26, 2022 and May 8, 2023. Read More »
This bulletin outlines known areas of possible water entry, operational noise, or wind noise for the vehicles listed above. It serves only as a diagnostic resource in troubleshooting complaints from the roof area. Read More »
NEW ECU VALIDATION NEEDED AFTER REPLACING CERTAIN CONTROL MODULES: With introduction of the new Headunit HU-H3 (MGU Media Graphics Unit), there is a new protection mechanism against tampering. Read More »
SUNROOF WATER LEAK DIAGNOSIS: This bulletin outlines multiple known areas of possible water entry for the vehicles listed above. It serves only as a diagnostic resource in troubleshooting water leak complaints from the roof area. Read More »
INFORMATION New information provided by this revision is preceded by this symbol. This Service Information bulletin replaces SI B84 02 14 dated September 2018. Read More »
After replacing the microfilter during a previous service, the customer notices that the ventilation system airflow rate is noticeably less. This leads to perceived lower cooling power. Read More »
After replacing the microfilter during a previous service, the customer notices that the ventilation system airflow rate is noticeably less. This leads to perceived lower cooling power. Read More »
B58 ENGINE: ENGINE OIL FILTER REMOVAL PROCEDURE AND TOOLS . A. For the B58 engines, a BMW Oil Catch special tool for use in conjunction with removing the engine oilfilter insert is now available. Read More »
Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Read More »
?INSTRUMENT CLUSTER DISPLAY SHAKES-SHIFTS TO THE LEFT: The Instrument cluster intermittently flickers, shakes and has shifted to the left. The fault is resolved once the vehicle goes into sleep mode. The fault can reoccur at any point. Read More »
NEW ECU VALIDATION NEEDED AFTER REPLACING CERTAIN CONTROL MODULES: With introduction of the new Headunit HU-H3 (MGU Media Graphics Unit), there is a new protection mechanism against tampering. Read More »
DISPLAYS SPORADICALLY REACT VERY SLOWLY WHEN SCROLLING IN THE AUDIO MENU: Sporadically the reaction time of the display in the instrument cluster the head-up display or in the CID (Central Information Display) is very long. Read More »
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. Read More »
INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: Instrument Cluster (KOMBSP18) functions are intermittently inoperative including: On-board Computer (BC) button on turn signal stalk (BC button shown at left) Radio ... Read More »
ENGINE SPEED DEPENDENT NOISE DURING AUDIO PLAYBACK: Integration level updated. There is an engine speed-dependent noise heard through the speakers during audio playback. Software error in the Receiver Audio Module (RAM) control unit. Read More »
NO AUDIO IS AVAILABLE FOR APPROXIMATELY 30 SECONDS AFTER HEAD UNIT START UP: After programming vehicle no audio is available for approximately 30 seconds after head unit start-up. Read More »
BLUETOOTH CONNECTION IS LOST DURING A PHONE CALL. During an active call the call audio autonomously switches from the vehicle hands-free system to the phone. Read More »
The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin supersedes SI B61 23 15 dated April 2016. Read More »
LUGGAGE COMPARTMENT COVER SUPPORT STRAP MISSING. The support strap used to secure the luggage compartment cover in the raised position may be missing. Read More »
Due to the semiconductor supply, the Local Interconnect Network module in either of the exterior mirrors was switched to another controller. Read More »
