Technical Service Bulletins (TSBs) for the 2014 M5 are official communications between BMW & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
BUZZING NOISE HEARD COMING FROM STEERING WHEEL. While driving at highway speeds, on uneven road surfaces, a buzzing noise is heard coming from the steering wheel. Read More »
BUZZING NOISE HEARD COMING FROM STEERING WHEEL. While driving at highway speeds, on older (worn) road surfaces, a buzzing noise is heard coming from the steering wheel. Read More »
Troubleshooting intermittent Steering Assistance with Electric Power Steering (EPS). Intermittent steering assistance failure CAUSE The power supply of the EPS control unit. Read More »
Groaning Noise When Adjusting Steering Column. A groaning noise can be heard when the steering column is retracted and moves into the lower position. Friction between gap trim and the lower trim cover. Read More »
This Service Information bulletin supersedes SI B07 03 14 dated October 2015. Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Read More »
SUBJECT Groaning Noise When Adjusting Steering Column. A groaning noise can be heard when the steering column is retracted and moves into the lower position. Read More »
Service Action: Replace Power Steering Pump Belt Pulley. The screw connection on the power steering pump belt pulley may slacken. This may lead to an audible squeaking and rattling at the pulley drive. Read More »
Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Read More »
TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle, when cornering, maneuvering, parking or pulling away from a parking space. Read More »
CRACKING NOISES FROM THE FRONTAXLE AREA WHILE TURNING THE WHEELS, WHEN STATION: Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g. Read More »
Clicking Noise from Front Axle. Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). Read More »
Clicking Noise from Front Axle. Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). Read More »
"Rattle from Rear Suspension over Rough Road Surfaces. A rattling noise is heard from the rear suspension over rough or uneven road surfaces. Read More »
TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle when cornering, maneuvering, parking or pulling away from a parking space. Read More »
SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
Clicking Noise from Front Axle. Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). Read More »
TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle when cornering, maneuvering, parking or pulling away from a parking space. Read More »
Clicking Noise from Front Axle. Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). Read More »
HELPFUL INFORMATION FOR CUSTOMER DISCUSSIONS REGARDING MOTORSPORT VEHICLE BRAKES: Note for customer deleted: If the noise does not disappear despite the attempts to regenerate the brake a repair is required. Read More »
VIBRATION WHILE BRAKING. Vibration while braking is noticed: ? Most commonly when coming to a stop from higher speeds ? Less prominent when brakes are cold. ? After wheel balancing, the problem still exists. Read More »
CBS BRAKE PAD CALCULATION AND CORRECTION. When a vehicle comes into the workshop for any repair or maintenance job, the bundling calculator recommends a brake maintenance checkup. No brake warning light is illuminated. Read More »
KAFAS CAMERA-BASED ASSISTANCE SYSTEM LIMITS. INFORMATION The situations described above may all be caused by known limitations of the system such as: Dirty windshield Incomplete calibration process Unsuccessful calibration Restricted ... Read More »
Ticking Noise from the Front Axle When Cornering. The customer may complain of a ticking noise from the front axle when cornering, maneuvering, parking or pulling away from a parking space. Read More »
Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. Read More »
Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. Read More »
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving. Read More »
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017. Read More »
HELPFUL INFORMATION FOR CUSTOMER DISCUSSIONS REGARDING MOTORSPORT VEHICLE BRAKES: INFORMATION Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance ... Read More »
?SI B34 06 14December 2015 BrakesTechnical Service This Service Information bulletin supersedes SI 34 06 14 December 2014. designates changes to this revision SUBJECT M5 and M6 Front Axle Brake Squeak with Compound Brake System. Read More »
Diagnosis of Compound Brake System Complaints in M Vehicles This Service Information bulletin supersedes SI 34 04 14 dated December 2014. Designates changes to the bulletin. INFORMATION 1. Read More »
Diagnosis of Compound Brake System Complaints in M Vehicles. INFORMATION 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Read More »
M5 and M6 Front Axle Brake Squeak with Compound Brake System. A squeaking noise can be heard when braking from a slow speed. This situation may apply to M5 and M6 vehicles fitted with the metallic brake pads (P/N 34 11 2 284 869). Read More »
Incorrect Remaining Service Life from CBS Data for Brake Pads. The calculated remaining service life for the brake pads (front and/or rear axle) from the CBS data does not match the actual brake pad thickness. Read More »
Incorrect Remaining Service Life from CBS Data for Brake Pads. The calculated remaining service life for the brake pads (front and/or rear axle) from the CBS data does not match the actual brake pad thickness. Read More »
Incorrect Remaining Service Life from CBS Data for Brake Pads. The calculated remaining service life for the brake pads (front and/or rear axle) from the CBS data does not match the actual brake pad thickness. Read More »
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
Diagnosis of Compound Brake System Complaints in M Vehicles This Service Information bulletin supersedes SI 34 04 14 dated December 2014. Designates changes to the bulletin. INFORMATION 1. Read More »
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
M5 and M6 Front Axle Brake Squeak with Compound Brake System. A squeaking noise can be heard when braking from a slow speed. This situation may apply to M5 and M6 vehicles fitted with the metallic brake pads (P/N 34 11 2 284 869). Read More »
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
Incorrect Remaining Service Life from CBS Data for Brake Pads. The yellow "Service Due" warning message lights up in the instrument cluster, even though the brake pad thickness is more than 4. Read More »
Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Read More »
M5 and M6 Front Axle Brake Squeak with Compound Brake System. A squeaking noise can be heard when braking from a slow speed. This situation may apply to M5 and M6 vehicles fitted with the metallic brake pads (P/N 34 11 2 284 869). Read More »
Incorrect Remaining Service Life from CBS Data for Brake Pads. The yellow "Service Due" warning message lights up in the instrument cluster, even though the brake pad thickness is more than 4. Read More »
This bulletin outlines the procedure for checking the engine timing chains for wear, and should be completed in conjunction with SI B11 06 14, "N63 Customer Care Package. Read More »
LIMITED WARRANTY EXTENSIONTO 10 YEARS/120000 MILES: This Service Information Bulletin replaces SI B01 05 18 dated July 2019. Engine starts poorly (hard starting) rough idle and misfires. The Service Engine Soon (MIL) lamp is on. Read More »
N63 ENGINE: OIL CONSUMPTION CLASS ACTION SETTLEMENT DIAGNOSIS AND REPAIR PROCEDURES. While engine oil consumption may create a customer inconvenience in the short term it should not cause any drivability problems that would prevent normal ... Read More »
N63 AND N63T ENGINE: ENGINE OIL CONSUMPTION, ENGINE OIL TOP-UPS AND REFILL CAPACITY. Customers with one of the vehicles above may complain that the engine's oil consumption is "too high," resulting in engine oil top-ups and workshop ... Read More »
?ENGINE LEAK DIAGNOSIS ON TURBOCHARGED V8 ENGINES. When diagnosing an engine oil leak or a coolant leak on turbocharged V8 engines it is necessary to use a borescope to identify if the source of the leak is from under the turbochargers. Read More »
Engine Oil Quick Reference Chart and Drain Plug Torque: The current version of ISTA/D has an error in the engine oil capacity specification for all vehicles with the N63R engine and xDrive. Read More »
ENGINE VIBRATIONS OR NOISE. One of the following complaints may be reported The engine runs erratically; The engine causes vibrations when running; Grinding noise from the engine compartment when engine is running. Read More »
N20 AND N26 ENGINES TURBOCHARGER ELECTRIC WASTEGATE ACTUATOR LINKAGE PIN CORROSION This Service Information bulletin replaces SI B11 14 17 dated February 2018. Read More »
N63 and S63 Engine: Valve Seal Replacement This Service Information bulletin replaces SI B11 08 15 June May 2017 What's New: Diagnostic tips updated. Refer to the following applicable SIBs before replacing the valve seals. Read More »
N63T AND S63T ENGINE: VALVE SEAL REPLACEMENT. This SI provides a new tool and a new procedure for the N63TU valve seals replacement. Please refer to the following applicable SIBs before replacing the valve seals. Read More »
?N63T AND S63T ENGINE: VALVE SEAL REPLACEMENT . This SI provides a new tool and a new procedure for the N63TU valve seals replacement. Please refer to the following applicable SIBs before replacing the valve seals. Read More »
"?N63, N63TU, N63R, S63 AND S63TU ENGINES: UPPER OIL PAN REMOVAL AND INSTALLATION REPAIR INSTRUCTIONS This Service Information bulletin supersedes SI B11 17 15 dated October 2016. . Read More »
"? DIESEL PARTICULATE FILTER (DPF) CLEANING . The following performance issues may be noticed by the customer: CC-Message ""Drive faulty"" Engine jerking or a lack of power over the whole engine speed range Malfunction indicator lamp ... Read More »
"? NO REGENERATION OF THE DIESEL PARTICULATE FILTER (DPF) This Service Information bulletin supersedes SI B18 03 10 dated November 2010. . The Service Engine Soon lamp is illuminated. Read More »
KAFAS CAMERA-BASED ASSISTANCE SYSTEM LIMITS. INFORMATION The situations described above may all be caused by known limitations of the system such as: Dirty windshield Incomplete calibration process Unsuccessful calibration Restricted ... Read More »
"Delivery Stop: Remove Engine Oil Label. Affected vehicles in dealer inventory must not be retailed or delivered until the label is removed. Vehicles at ports of entry will be remedied prior to dealer delivery. Read More »
Diesel Engine: Intake Manifold Damaged. The Service Engine Soon light is on. There may also be: Complaints of lack of engine performance An exhaust smell coming from the engine area. Read More »
"N55 - ENGINE MALFUNCTION WARNING DUE TO VAPOR FORMING IN THE FUEL SYSTEM This Service Information bulletin supersedes SI B12 05 16 dated April 2016. Read More »
N63 and S63 Engine: Valve Seal Replacement This Service Information bulletin and attachment supersedes SI B11 08 15 dated March 2016. Refer to the following applicable SIBs before replacing the valve seals. Read More »
"N63, N63TU and N63R Engines: Upper Oil Pan Removal and Installation Repair Instructions This Service Information bulletin supersedes SI B11 17 15 dated August 2015.. Read More »
Incomplete AdBlue Check Control Message (CCM) on the Central Information Display. An incorrectly displayed AdBlue (Diesel Exhaust Fluid refill range) CCM is shown on the Central Information Display. Read More »
"N55 - Engine Malfunction Warning Due to Vapor Forming in the Fuel System. The Engine Drivetrain Malfunction"" Check Control warning is displayed and the Service Engine Soon (MIL) Lamp may also be on. Read More »
This Service Information bulletin supersedes SI B07 03 14 dated October 2015. Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Read More »
"This Service Information bulletin and attachment supersedes SI B11 16 14 dated May 2015. designates changes to this revision SUBJECT N63 Engine: Check the Timing Chain. Read More »
?N20 and N26 engine: Smoke from Exhaust when Starting a Cold Engine. When starting a cold engine, blue smoke can be seen emitting from the exhaust tailpipe for approximately 10-20 seconds. Read More »
"N63 and S63 Engine: Upper Oil Pan Removal and Installation Procedures. INFORMATION When removing and/or installing the N63 or S63 engine ""upper"" oil pan assembly, the oil pan can sustain damage if this operation is not performed ... Read More »
N20 Engine: Repeated Juddering or Surging While Accelerating. The vehicle judders or surges repeatedly while accelerating in hot ambient temperatures between 3,000 RPM and 5,000 RPM. Read More »
"This bulletin outlines the procedure for checking the engine timing chains for wear, and should be completed in conjunction with SI B11 06 14, ""N63 Customer Care Package. Read More »
N20 and N26 Engine: Oil Leaks from Cylinder Head Cover. There is an engine oil leakage under the vehicle, or the vehicle smells of engine oil. The cylinder head cover gasket is leaking engine oil due to loose retaining bolt(s). Read More »
"N63: Quality Control Monitoring After CCP. INFORMATION If the vehicle exhibits any of the above drivability issues, perform the ISTA/D N63 Misfire Detection test plan. Please make sure the FASTA data is transmitted. Read More »
"This bulletin outlines the procedure for checking the engine timing chains for wear, and should be completed in conjunction with SI B11 06 14, ""N63 Customer Care Package. Read More »
"This Service Information bulletin and attachment supersedes SI B11 16 14 dated January 2015. designates changes to this revision SUBJECT N63 Engine: Check the Timing Chain. Read More »
SI B12 21 14February 2015 Engine Electrical SystemsTechnical Service This Service Information bulletin supersedes SI B12 21 14 dated December 2014. Read More »
"This Service Information bulletin and attachment supersedes SI B11 06 14 dated January 2015. designates changes to this revision SUBJECT N63 Engine: Customer Care Package. Read More »
SUBJECT DME Internal and Valvetronic Faults Set at Cold Ambient Temperatures. The Service Engine Soon light (MIL) can be illuminated with the erroneous internal and Valvetronic faults stored in the DME. Read More »
Engine Damage Due to Debris in Oil Passages. After performing extensive engine repairs (e.g., cylinder head removal), the engine begins to knock and may lose power. Read More »
. INFORMATION To properly diagnose the customer's complaint, the applicable test plan for the misfire faults stored in the DME must be performed to avoid repeat repairs. Read More »
Condition Based Service Due Date Is Reset to 01/2000. The Condition Based Service (CBS) due date is reset to 01/2000 and cannot be updated for: * Oil Service * Check Vehicle Note: No fault code is stored Software error in the Instrument ... Read More »
N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures. The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs ... Read More »
N55 Engine: Erroneous Service Engine Soon Lamp Illuminated with Mixture Faults Stored in the DME. INFORMATION There is an error in the current version of ETK regarding N55 fuel injector replacement part numbers and production dates. Read More »
?N20 and N26 Engine: Various VANOS System Faults Stored in DME. The Service Engine Soon lamp and Engine Malfunction warning are illuminated, and the vehicle has reduced power output. Read More »
N55: Engine Difficult to Start at Cold Ambient Temperatures. The complaint may include any of the following symptoms: * The engine stalls immediately after a cold start before driving away * The engine may run roughly or misfire after a ... Read More »
N20 and N26 Engine: Various VANOS System Faults Stored in DME. The Service Engine Soon lamp is illuminated; Engine Malfunction warning is illuminated; and the vehicle has reduced power output. Read More »
Service Engine Soon Light Flashes with Throttle Adaptation Faults Stored. The EML light flashes with a check control message for reduced power output and/or the Service Engine Soon lamp (MIL) flashes. Read More »
"S63T Engine Sets ""Charge Pressure Too High"" Fault Above 6,000 RPM. When accelerating, the engine may go into the failsafe program with the following fault stored: * 120208 - Charging pressure control, plausibility pressure too high The ... Read More »
N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures. The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs ... Read More »
N55 Engine Failsafe - FC 120308 Boost Pressure Control, Plausibility: Pressure Too Low Stored in DME Fault Memory. INFORMATION The customer complains the SES is illuminated and the engine has reduced power (engine failsafe mode). Read More »
N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures. The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs ... Read More »
N20 Engine: Engine Oil Filter Application. INFORMATION The current version of EPC does not provide all available options for the engine oil filters that are used in the N20 engine. Read More »
?N20 Engine: Repeated Juddering or Surging While Accelerating. The vehicle judders or surges repeatedly while accelerating in hot ambient temperatures between 3,000 RPM and 5,000 RPM. Read More »
Coolant is leaking from under the car which is equipped with the S63 engine. A low coolant warning might also be displayed (CC Message ID166). Read More »
This bulletin outlines the procedure for checking the engine timing chains for wear, and should be completed in conjunction with SI B11 06 14, "N63 Customer Care Package. Read More »
?SERVICE ACTION: REPLACE THE TURBOCHARGER COOLANT LINES (S63). The coolant lines running into the turbochargers may develop a leak over time. Material used for the coolant lines may not withstand prolonged turbocharger temperatures. Read More »
?SERVICE ACTION: REPLACE THE THERMOSTAT What's New: ? Part number and quantity of coolant has been updated. Refer to the Warranty section for details. . Read More »
N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What's New: ? Procedure change: indentifying injector type using an ISTA test plan. . Read More »
?SERVICE ACTION: REPLACE THE THERMOSTAT New information provided by this revision. Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. Read More »
SERVICE ACTION: N63T ENGINE - CHECK AND REPLACE THE CRANKCASE VENTILATION HOSES. The crankcase ventilation hoses may become brittle and break when they come in contact with hot engine components. Read More »
INFORMATION This bulletin outlines the Customer Care Package program that has been designed exclusively for BMW vehicles with the N63 engine. Read More »
The test plan will help identify the actual oil level, and advise the amount that will need to be added to correctly fill the engine when topping up. Read More »
N63 Engine: Check the Timing Chain. INFORMATION This bulletin outlines the procedure to check the engine timing chains for wear and should be completed in conjunction with SI B11 06 14 "N63 Customer Care Package". Read More »
Service Action: Retrofit Heat Insulators to Turbocharger Coolant Lines. There is a possible coolant leak at the exhaust turbochargers. CAUSE Excessive heat buildup in the area of the turbocharger coolant lines. Read More »
N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures. The customer complains that one of the following scenarios has been encountered while operating the vehicle: ? During a cold start in the morning, the engine runs ... Read More »
Engine: Fault Code 4823FC. Page 1 of 2 October 2014 Technical Service When starting the engine, the yellow EPS warning lamp may briefly light up. The power assist may also be reduced during this process. Read More »
Turbocharger Coolant Return Pipe Leaking. A Check Control message for low coolant level is displayed. There are traces of coolant leaking in the engine compartment at the turbochargers. Read More »
N20 and N26 Engine: Various VANOS System Faults Stored in DME. The Service Engine Soon lamp and Engine Malfunction warning are illuminated, and the vehicle has reduced power output. Read More »
MService Action: Replace the Coolant Pump. Coolant is leaking from the coolant pump. CAUSE The coolant pump may develop cracks in the plastic housing. These cracks may result in a coolant leak. Read More »
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
"This Service Information bulletin and attachment supersedes SI B11 16 14 dated May 2015. designates changes to this revision SUBJECT N63 Engine: Check the Timing Chain. Read More »
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
This Service Information bulletin and attachment supersedes SI B11 08 15 dated November 2015. SUBJECT N63 and S63 Engine: Valve Seal Replacement. Refer to the following applicable SIBs before replacing the valve seals. Read More »
February 2016 Engine Technical Service This Service Information Bulletin supersedes SI B11 16 15 dated September 2015 SUBJECT N20 and N26 engine: Smoke from Exhaust when Starting a Cold Engine. Read More »
Service Action: Replace Emission Label. Certain 2015 model year vehicles with N47T and N57T diesel engines were produced with an "emissions" label which contains incorrect information pertaining to the 2015 model year. Read More »
ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
February 2016 Engine Technical Service This Service Information Bulletin supersedes SI B11 16 15 dated September 2015 SUBJECT N20 and N26 engine: Smoke from Exhaust when Starting a Cold Engine. Read More »
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
Component specific limited warranty extension. For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle Nitrogen Oxide (NOx) Sensor(s) to: 10 years/120,000 miles as determined by the ... Read More »
SI B11 11 15 January 2016 Engine Technical Service This Service Information bulletin supersedes SI 11 11 15 dated August 2015. The Service Engine Soon light is on with corresponding fault codes in the DME for the engine thermostat. Read More »
Service Action: Replace the Thermostat. The Service Engine Soon light is on with corresponding fault codes in the DME for the engine thermostat. Read More »
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
The crankcase ventilation hoses may become brittle and break when they come in contact with hot engine components. One or more of the crankcase ventilation hoses are not FPM (fluoroelastomer) rubber material. Read More »
"? DIESEL PARTICULATE FILTER (DPF) CLEANING . The following performance issues may be noticed by the customer: CC-Message ""Drive faulty"" Engine jerking or a lack of power over the whole engine speed range Malfunction indicator lamp ... Read More »
"? NO REGENERATION OF THE DIESEL PARTICULATE FILTER (DPF) This Service Information bulletin supersedes SI B18 03 10 dated November 2010. . The Service Engine Soon lamp is illuminated. Read More »
Incomplete AdBlue Check Control Message (CCM) on the Central Information Display. An incorrectly displayed AdBlue (Diesel Exhaust Fluid refill range) CCM is shown on the Central Information Display. Read More »
N20 and N26 engine: Smoke from Exhaust when Starting a Cold Engine. When starting a cold engine, blue smoke can be seen emitting from the exhaust tailpipe for approximately 10-20 seconds. Read More »
February 2016 Engine Technical Service This Service Information Bulletin supersedes SI B11 16 15 dated September 2015 SUBJECT N20 and N26 engine: Smoke from Exhaust when Starting a Cold Engine. Read More »
?N20 and N26 engine: Smoke from Exhaust when Starting a Cold Engine. When starting a cold engine, blue smoke can be seen emitting from the exhaust tailpipe for approximately 10-20 seconds. Read More »
"Reduced Engine Power with ""Charging Pressure Too High"" Faults Stored. When accelerating under certain conditions, the engine power may be reduced and a Check Control Message (CCM) ""Drive Faulty; Drive at moderate speed"" is displayed. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
DIAGNOSTIC HINT: CATALYTIC CONVERTER INSPECTION AFTER LOSS OF CRANKSHAFT SIGNAL. In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control ... Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Diesel Engine: Intake Manifold Damaged. The Service Engine Soon light is on. There may also be: Complaints of lack of engine performance An exhaust smell coming from the engine area. Read More »
This Service Information bulletin and attachment supersedes SI B11 08 15 dated November 2015. SUBJECT N63 and S63 Engine: Valve Seal Replacement. Refer to the following applicable SIBs before replacing the valve seals. Read More »
For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Fuel Injectors to 10 years/120,000 miles as determined by the vehicle's original in-service date. Read More »
INCORRECT TORQUE SPECIFICATION FOR THE HIGH-PRESSURE PUMP IN ISTA: The current version of ISTA states the incorrect tightening torque for the High-Pressure pump M6 mounting bolts to the cylinder head cover. Read More »
NEW REPLACEMENT FUEL TANK INTERNAL FUEL LINE CONNECTION. INFORMATION WARRANTY INFORMATION Not applicable. This Service Information bulletin provides technical and repair procedure-related information. Read More »
CONTACTLESS TAILGATE (SMART OPENER) IS TOO SENSITIVE: When the remote is located in the range of the Smart Opener operation may be the contactless tailgate (Smart Opener) opens / close unintentionally from objects in the vicinity of the ... Read More »
?N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What's New: ? Identifying the injector type using the ISTA test plan ? Determining the injector part number using the new the parts table. Read More »
"N55 - ENGINE MALFUNCTION WARNING DUE TO VAPOR FORMING IN THE FUEL SYSTEM This Service Information bulletin supersedes SI B12 05 16 dated April 2016. Read More »
Unintentional Active ECO-PRO Bonus Miles Reset. Fluctations of fuel level (causing resistance changes in the level sensor) while vehicle is stationary, are interpreted as refueling. This causes active ECO PRO mode bonus range to reset. Read More »
This Service Information bulletin and attachment supersedes SI B11 08 15 dated November 2015. SUBJECT N63 and S63 Engine: Valve Seal Replacement. Refer to the following applicable SIBs before replacing the valve seals. Read More »
SI B13 03 15 February 2016 Fuel Systems Technical Service This Service Information bulletin supersedes SI B13 03 15 dated March 2015 and replaces SI B13 04 13 dated March 2014. Read More »
Engine Malfunction Warning Illuminated with FC 193208: Fuel Level Plausibility Stored in DME. The customer states that the engine malfunction warning lamp is illuminated, and while filling the fuel tank, the fuel gauge did not show the ... Read More »
Service Action: N63 Replace High-Pressure Fuel Pumps. The high-pressure pump may fail, resulting in an engine malfunction warning and reduced engine output. Read More »
"N20 and N26 Engines: ETK Injector Part Number Error. INFORMATION The current version of ETK has an error on screen 13_1417: ""High -pressure pump/Tubing. Read More »
Engine Malfunction Warning Illuminated with FC 193208: Fuel Level Plausibility Stored in DME. The customer states that the engine malfunction warning lamp is illuminated and, while filling the fuel tank, the fuel gauge did not show the ... Read More »
NVLD Tank Leakage FC 190302 Fuel Tank Ventilation and Purge Air System Micro Leak. The engine malfunction warning is illuminated and the following fault code is stored in the DME memory: z FC 190302 Fuel tank ventilation and purge air ... Read More »
N20 and N26 Injector Replacement. INFORMATION When a defective high-pressure fuel injector is identified with an index "02" designation, as shown in the illustration below, all 4 injectors must be replaced at the same time. Read More »
N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures. The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs ... Read More »
N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures. The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs ... Read More »
N55 Engine: Erroneous Service Engine Soon Lamp Illuminated with Mixture Faults Stored in the DME. INFORMATION An error has been identified in the current version of ETK regarding N55 fuel injector replacement part numbers and production ... Read More »
N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures. The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs ... Read More »
N55 Engine: Erroneous Service Engine Soon Lamp Illuminated with Mixture Faults Stored in the DME. INFORMATION An error has been identified in the current version of ETK regarding N55 fuel injector replacement part numbers and production ... Read More »
N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures. The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs ... Read More »
N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures. The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs ... Read More »
N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures. The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs ... Read More »
SI B16 15 14 January 2016 Fuel Supply Systems Technical Service.This Service Information bulletin supersedes SI B16 15 14 dated December 2014, designates changes to this revision. Read More »
S63T HIGH-PRESSURE FUEL PUMPS (HDP): LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES: For the eligible vehicles, BMW of North America, LLC (OBMW NAO) is extending the limited warranty for the vehicle?s high-pressure fuel pumps (HDP) ... Read More »
"?SI B13 02 15July 2015 Fuel SystemsTechnical Service This Service Information bulletin supersedes SI B13 02 15 dated May 2015. designates changes to this revision SUBJECT Service Action: N63 Replace High-Pressure Fuel Pumps. Read More »
N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures. The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs ... Read More »
N20 and N26 Injector Replacement. INFORMATION When a defective high-pressure fuel injector is identified with an index "02" designation, as shown in the illustration below, all 4 injectors must be replaced at the same time. Read More »
N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures. The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs ... Read More »
N63 and S63 Engine: High-pressure Fuel Injector Replacement Procedures. The customer complains that one of the following scenarios has been encountered while operating the vehicle: * During a cold start in the morning, the engine runs ... Read More »
SI B16 15 14 January 2016 Fuel Supply Systems Technical Service.This Service Information bulletin supersedes SI B16 15 14 dated December 2014, designates changes to this revision. Read More »
Engine Malfunction Warning Illuminated with FC 193208: Fuel Level Plausibility Stored in DME. The customer states that the engine malfunction warning lamp is illuminated, and while filling the fuel tank, the fuel gauge did not show the ... Read More »
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017. Read More »
TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle when cornering, maneuvering, parking or pulling away from a parking space. Read More »
"SERVICE ACTION: REPLACE REAR-AXLE DIFFERENTIAL This Service Information bulletin supersedes SI 33 04 16 dated August 2016 The vehicle delivery stop has been lifted.. The rear differential emits a loud noise. Read More »
"SERVICE ACTION: REPLACE REAR-AXLE DIFFERENTIAL This Service Information bulletin supersedes SI 33 04 16 dated August 2016 The vehicle delivery stop has been lifted.. The rear differential emits a loud noise. Read More »
N63, N63TU, S63 and S63TU Engines: Oil Leak from the Rear of the Engine and Transmission Bell Housing. Customer complains that engine oil is leaking from the center of the vehicle. Read More »
Vibration or Shudder from Driveline when Accelerating from a Stop. Chassis stabilization warning is displayed. Vehicle may exhibit a shudder or vibration when taking off from a stop. Read More »
Cracking in Rear Differential Mount Bushing. During inspection, the rear differential mount in the rear axle support shows signs of cracking. Read More »
SI B27 02 13February 2015 Intermediate and Special Transmission Technical Service This Service Information bulletin supersedes SI B27 02 13 dated June 2013. Read More »
Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15?F, customers may notice a check control message related to the battery that is displayed ... Read More »
SUBJECT N20 and N26 Differential Pressure Sensor Fault 195002 Stored in DME. The Service Engine Soon (MIL) light is on with the following differential pressure sensor fault stored: z 195002 - Differential pressure sensor, tank vent valve, ... Read More »
DCT Transmission: Oil Leakage Diagnosis. INFORMATION Incorrect diagnosis of DCT (Double-clutch Transmission) oil leaks may lead to unnecessary part replacements and repeat customer repair visits. Read More »
N55: Engine Difficult to Start at Cold Ambient Temperatures. The complaint may include any of the following symptoms: * The engine stalls immediately after a cold start before driving away * The engine may run roughly or misfire after a ... Read More »
"""Increased battery discharge!"" CC Message upon Startup. CAUSE A software error in the Intelligent Battery Sensor causes an incorrect State of Charge (SoC) to be stored in the DME. Read More »
N55 Engine Failsafe - FC 120308 Boost Pressure Control, Plausibility: Pressure Too Low Stored in DME Fault Memory. INFORMATION The customer complains the SES is illuminated and the engine has reduced power (engine failsafe mode). Read More »
N63, N63TU, S63 and S63TU Engines: Oil Leak from the Rear of the Engine and Transmission Bell Housing. Customer complains that engine oil is leaking from the center of the vehicle. Read More »
Shudder from the Driveline on Vehicles with xDrive. There is a shudder or vibration from the driveline when taking off from a stop, or when accelerating at highway speeds. Read More »
CLICKING NOISE FROM FRONT AXLE This Service Information bulletin supersedes SI 31 01 12 dated June 2015. Clicking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers). Read More »
The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. Read More »
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. Read More »
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. Read More »
BLACK SPOT IN THE CENTRAL INFORMATION. This Service Information bulletin replaces SI B62 11 18 dated January 2019. Whats New: a?? Warranty section - Programming information added. Read More »
RAIN/LIGHT SENSOR (RLS): OIL LEAKAGE FROM GEL PAD. ??Oil leaking from the Rain/Light Sensor (RLS). Note: This oil serves as a separation medium between the RLS mounting gel pad and the windscreen. Read More »
?BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's (Integrated Circuit Card Identifier). Read More »
COMFORT ACCESS SPORADICALLY INACTIVE VIA DOOR HANDLE: Sporadically, CA (Comfort Access) locking or unlocking of the vehicle does not work via the door handles. Read More »
"?BMW Maintenance Program: 12-Volt Battery Replacement Measure What's new: ? "Models" updated: Model Year 2017 vehicles added ? "Models" updated: Model Year G12 (7 Series) excluded from program ? "Procedure" updated: N63R engine added to ... Read More »
SERVICE ACTION: GSM COMBOX DEACTIVATION / DISCONTINUATION WITH 4 YEAR ASSIST SERVICE. What's New: ? Model: Option code removed to prevent confusion about affected vehicles ? Situation: Information added about Bluetooth functionality that ... Read More »
The underlying 2G technology for the GSM (Global System Mobile communication) COMBOX will no longer be supported by the cellular network providers after December 31, 2016. Read More »
?NBT HEAD UNIT ABORTS IMPORT OF CD Whats New: ? G12 (7 Series) removed ? I01 (i3) removed ? Warranty Section updated for removal of G12 and I01 . While importing a CD to the internal music collection of an NBT head unit the process aborts. Read More »
Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits This Service Information bulletin supersedes SI B07 03 14 dated October 2015.. Read More »
"USB DEVICE IS NOT DETECTED BY CHAMP2 HEAD UNIT. Media connected to the USB connector is not recognized by the audio system. Playback of files from the media is not possible. Read More »
INFORMATION ON THE OPERATION OF THE SMART OPENER. INFORMATION ON THE OPERATION OF THE SMART OPENER MODEL F07 (5 Series Gran Turismo) F10 (5 Series) F12 (6 Series Convertible) F13 (6 Series Coupe) F15 (X5) F16 (X6) F22 (2 Series Coupe) F23 ... Read More »
SOS Malfunction Is Displayed In Kombi Sporadically. After engine start-up, a CCM (Check Control Message) for SOS malfunction is displayed in the Kombi and in the CID (Central Information Display). Read More »
NBT Head Unit Aborts Import of CD. While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. Read More »
NBT and Entry Head Unit Software Update for Improved Satellite Radio Reception. Poor Satellite Radio reception CAUSE After this software update there is a slight improvement in Satellite Radio reception for these vehicles when receiving ... Read More »
This Service Information bulletin supersedes SI B07 03 14 dated October 2015. Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Read More »
February 2016 General Electrical Systems Technical Service This Service Information bulletin supersedes SI B61 03 14 dated May 2015. SUBJECT Check Control Messages Related to Battery Charge during Cold Ambient Temperatures. Read More »
SUBJECT Audio System Speaker Testing. For audio system speaker testing there is a NED (Non Electrical Diagnosis) Test Plan available. CAUSE We previously recommended use of the Audio Test CD (ATC) from BMW. This CD has been discontinued. Read More »
SI B84 03 14 February 2016 Communication Systems Technical Service This Service Information bulletin supersedes SI B84 03 14 dated October 2014. SUBJECT Bluetooth Connection Failures. Read More »
SI B16 09 15 Fuel Supply Systems. December 2015 Technical Service. This Service Information bulletin supersedes SI 26 01 15 dated November 2015. Read More »
"?SI B61 30 14December 2015 General Electrical SystemsTechnical Service This Service Information bulletin supersedes SI B61 30 14 dated July 2015. Read More »
"Instrument Cluster display is partially blank. INFORMATION Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks or the BMW Certified Pre-Owned Program. Read More »
This Service Information bulletin supersedes SI B62 03 15 dated April 2015. designates changes to this revision SUBJECT Door Open Message Displayed, Even Though Door Is Closed. Read More »
?SI B12 21 14May 2015 Engine Electrical SystemsTechnical Service This Service Information bulletin supersedes SI B12 21 14 dated April 2015. Read More »
Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15?F, customers may notice a check control message related to the battery that is displayed ... Read More »
Engine Malfunction Warning Illuminated with FC 193208: Fuel Level Plausibility Stored in DME. The customer states that the engine malfunction warning lamp is illuminated, and while filling the fuel tank, the fuel gauge did not show the ... Read More »
SI B12 21 14February 2015 Engine Electrical SystemsTechnical Service This Service Information bulletin supersedes SI B12 21 14 dated December 2014. Read More »
SI B27 02 13February 2015 Intermediate and Special Transmission Technical Service This Service Information bulletin supersedes SI B27 02 13 dated June 2013. Read More »
Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15?F, customers may notice a check control message related to the battery that is displayed ... Read More »
SUBJECT DME Internal and Valvetronic Faults Set at Cold Ambient Temperatures. The Service Engine Soon light (MIL) can be illuminated with the erroneous internal and Valvetronic faults stored in the DME. Read More »
Engine Malfunction Warning Illuminated with FC 193208: Fuel Level Plausibility Stored in DME. The customer states that the engine malfunction warning lamp is illuminated and, while filling the fuel tank, the fuel gauge did not show the ... Read More »
Dynamic Stability Control Unit (DSC) Aborted when Programming Vehicle. If termination of vehicle programming occurs due to: A. Undervoltage (when the vehicle is connected to an approved battery charger/power supply) B. Read More »
Automated Activation of Navigation System During PDI/QC1. INFORMATION Important: The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to ... Read More »
iPhone 6, 6 Plus, 5, 5S, 5C, 4S, 4, and 3GS with iOS 8.x Information. INFORMATION There is one major difference in functionality since iOS 8.0 was released. Scenario: z The customer leaves the vehicle and turns his or her phone off. Read More »
Service Action: Bluetooth Software (KISU Data) Update. This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey (IQS). Read More »
Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on ... Read More »
Adaptive Headlight Malfunction. A headlight malfunction CC message is displayed for one or more of the following lights: -Daytime driving light -Turn indicator -Dipped headlight -Main beam The following fault codes in the FRM are ... Read More »
Headunit-High: CID Is Blank and "NO SIGNAL" Is Displayed. Intermittently the Central Information Display (CID) is blank and "NO SIGNAL" is displayed on the CID. Read More »
"Adaptive Headlight Malfunction in Cold Weather. * In very cold weather conditions (32?F or below) with the light switch in the automatic position, the CCM (Check Control Message) ""Adaptive headlight malfunction"" is displayed. Read More »
Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15?F, customers may notice a check control message related to the battery that is displayed ... Read More »
When Unlocking with Comfort Access the Outside Door Mirrors Are in the Wrong Position. The vehicle is locked with one remote key and then enters sleep mode. Read More »
Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on ... Read More »
"""Increased battery discharge!"" CC Message upon Startup. CAUSE A software error in the Intelligent Battery Sensor causes an incorrect State of Charge (SoC) to be stored in the DME. Read More »
The Condition Based Service (CBS) due date is reset to 01/2000 and cannot be updated for: * Oil Service * Check Vehicle Note: No fault code is stored Software error in the Instrument Cluster Read More »
My BMW Remote iPhone App No Longer Controls Headlight or Horn. After programming the vehicle with ISTA/P 2.49.x or higher, the headlight and the horn can no longer be controlled using the My BMW Remote App from an iPhone. Read More »
"Adaptive Headlight Malfunction in Cold Weather. * In very cold weather conditions (32?F or below) with the light switch in the automatic position, the CCM (Check Control Message) ""Adaptive headlight malfunction"" is displayed. Read More »
"ConnectedDrive/BMW ASSIST Features Are Inoperative. ConnectedDrive features are partially or completely inoperative. * No traffic information (RTTI / ARTTI) * BMW ASSIST ""My Info"" service doesn't work. Read More »
Daytime Running Light Does Not Switch ON. The DRL (Daytime Running Light) is off and cannot be switched on after importing the personal profile from another vehicle. The CID (Central Information Display) display shows that it is active. Read More »
Touchpad Integrated in the iDrive Controller Is Intermittently Inoperative. Intermittently the Touchpad integrated in the iDrive controller is inoperative. Read More »
"""Message"" Option Is Missing After Programming. Messages can be sent to the vehicle and are received as indicated by the envelope icon displayed in the CID. Read More »
"FRM3 Will Not Communicate with ISTA. When diagnosing the vehicle with ISTA, the FRM3 (Footwell Module) is shown as not responding in the vehicle test. The customer may report one or more of the following malfunctions: 1. Read More »
Condition Based Service Due Date Is Reset to 01/2000. The Condition Based Service (CBS) due date is reset to 01/2000 and cannot be updated for: * Oil Service * Check Vehicle Note: No fault code is stored Software error in the Instrument ... Read More »
"Service Action: Program Control Units (CAS). After programming/coding the vehicle with ISTA/P 2.48.1 or earlier, the Car Access System (CAS) was incorrectly coded. Read More »
CHAMP2: Integrated Cooling Fan Is Noisy Intermittently. Intermittently, the cooling fan integrated in the CHAMP2 head unit (Radio Professional) is noisy. * More noticeable after the ignition is turned off * The cooling fan runs for approx. Read More »
"Headunit-High: CID Is Blank and ""NO SIGNAL"" Is Displayed. Intermittently the Central Information Display (CID) is blank and ""NO SIGNAL"" is displayed on the CID. Read More »
Advanced Onboard Battery Diagnostics. INFORMATION Starting with the introduction of the F10 (5 Series), an advanced intelligent battery sensor has been used. Read More »
"TCB: Emergency Call Is Disabled. A Check Control message shows ""Emergency call failure."" When the SOS button is pressed, the call is not made by the TCB (Telematics Communication Box). Fault code 0XB7F33F is stored in the TCB. Read More »
Advanced Onboard Battery Diagnostics. Starting with the introduction of the F10 (5 Series), an advanced intelligent battery sensor has been used. Read More »
CHAMP2: Integrated Cooling Fan Is Noisy Intermittently. INFORMATION Do not replace parts and do not perform a repair attempt! Explain to the customer that this only happens at high ambient temperatures, which keep the fan running after ... Read More »
BMW Maintenance Program: 12-Volt Battery Replacement Measure. INFORMATION This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above. Read More »
BMW Maintenance Program: 12-Volt Battery Replacement Measure: This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above. Read More »
USB CABLE: BATTERY DISCHARGE/AUDIO FAILURE/RADIO RECEPTION. No sound from the radio, telephone, gong signal and or PDC. Poor radio reception and failure of the telematics systems. Read More »
"BMW Maintenance Program: 12-Volt Battery Replacement Measure. INFORMATION This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above. Read More »
"BMW Maintenance Program: 12-Volt Battery Replacement Measure. INFORMATION This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above. Read More »
"""Increased battery discharge!"" CC Message upon Startup. CAUSE A software error in the Intelligent Battery Sensor causes an incorrect State of Charge (SoC) to be stored in the DME. Read More »
Central Information Display Intermittently Dimming or Flashing Off/On. Intermittently the Central Information Display (CID) dims and/or flashes off/on. There are two possible root causes for this issue. Read More »
INSTRUMENT CLUSTER OUTSIDE TEMPERATURE DISPLAY IMPLAUSIBLE: In the Instrument Cluster (Kombi) display you may observe an implausible outside temperature reading. Read More »
Instrument Cluster Outside Temperature Display Implausible. INFORMATION This service information bulletin provides technical, diagnostic and/or repair-related information. Read More »
"Instrument Cluster display inoperative FC B7F689. The Instrument Cluster (Kombi) is intermittently inoperative with fault code B7F689 ""display backlighting and graphics PCB switched off"" stored. Kombi software. Read More »
Instrument Cluster display is partially blank. The Instrument Cluster (Kombi) lower display may be intermittently blank. The Board Computer, Ambient Temperature and Check Control Messages will not display. Instrument Cluster software error. Read More »
Condition Based Service Due Date Is Reset to 01/2000. The Condition Based Service (CBS) due date is reset to 01/2000 and cannot be updated for: * Oil Service * Check Vehicle Note: No fault code is stored Software error in the Instrument ... Read More »
NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. Read More »
?After programming with ISTA/P 3.55.0 or a more recent version, the customer can no longer send ?Edit start time? signal for climate control system can only send an ?Activate now? signal for climate control system. Read More »
?AUDIO VOLUME NOT RESTORED AFTER MSA STOP, ENTRY HEAD UNIT. Volume of audio system (when set to near maximum) is reduced when Auto Start-Stop (MSA) stop occurs and is not restored upon automatic engine restart. Read More »
Erroneous Blind Spot Warnings. Orange triangle warning indicator, on exterior mirror, sporadically appears when there is no vehicle in warning zone. Control unit software error. Read More »
"?This Service Information bulletin supersedes SI B65 13 13 dated October 2014. SUBJECT Headunit-High: CID Is Blank and ""NO SIGNAL"" Is Displayed . Read More »
Engine Malfunction Warning Illuminated with FC 193208: Fuel Level Plausibility Stored in DME. The customer states that the engine malfunction warning lamp is illuminated, and while filling the fuel tank, the fuel gauge did not show the ... Read More »
"Reduced Engine Power with ""Charging Pressure Too High"" Faults Stored. When accelerating under certain conditions, the engine power may be reduced and a Check Control Message (CCM) ""Drive Faulty; Drive at moderate speed"" is displayed. Read More »
The Controller Responds Slowly or Not at All. When the customer presses or turns the controller, there is no or a delayed response. This can sporadically occur. Software in the controller Read More »
iPhone 6, 6 Plus, 5, 5S, 5C, 4S, 4, and 3GS with iOS 8.x Information. INFORMATION There is one major difference in functionality since iOS 8.0 was released. Scenario: z The customer leaves the vehicle and turns his or her phone off. Read More »
Central Information Display Intermittently Dimming or Flashing Off/On. Intermittently the Central Information Display (CID) dims and/or flashes off/on. There are two possible root causes for this issue. Read More »
Vehicle inTransport Mode Cannot Be Unlocked with Remote Control. When the vehicle is in transport mode, intermittently it cannot be unlocked via the remote control key. Read More »
Condition Based Service Due Date Is Reset to 01/2000. The Condition Based Service (CBS) due date is reset to 01/2000 and cannot be updated for: * Oil Service * Check Vehicle Note: No fault code is stored Software error in the Instrument ... Read More »
LED Low Beam Flashes Briefly After Ignition Switched ON. 1. The low beam flashes briefly after the ignition is switched ON. This situation can be duplicated every time the vehicle is started. 2. Read More »
"Adaptive Headlight Malfunction in Cold Weather. * In very cold weather conditions (32?F or below) with the light switch in the automatic position, the CCM (Check Control Message) ""Adaptive headlight malfunction"" is displayed. Read More »
Delay in Automatic Driving Light Switching On/Off. When driving out of a tunnel or exiting underground parking, the automatic driving light remains switched on for two minutes, even in daylight. Read More »
"Adaptive Headlight Malfunction in Cold Weather. * In very cold weather conditions (32?F or below) with the light switch in the automatic position, the CCM (Check Control Message) ""Adaptive headlight malfunction"" is displayed. Read More »
Daytime Running Light Does Not Switch ON. The DRL (Daytime Running Light) is off and cannot be switched on after importing the personal profile from another vehicle. The CID (Central Information Display) display shows that it is active. Read More »
"Adaptive Headlight Malfunction in Cold Weather. * In very cold weather conditions (32?F or below) with the light switch in the automatic position, the CCM (Check Control Message) ""Adaptive headlight malfunction"" is displayed. Read More »
"HEADLIGHT ASSEMBLIES HAVE VISIBLE INTERNAL MOISTURE/CONDENSATION. Water on the inside (A) or misting (B) of both headlight lenses that is visible from outside. Read More »
Bang & Olufsen Sound System: Loudspeaker Illumination. INFORMATION Do not replace parts and do not perform a repair attempt! Explain to the customer that loudspeaker illumination can vary from model to model. Read More »
WIND NOISE FROM KIDNEY GRILL. Wind noises/whistling noises from the front end of the vehicle or from the area of the front windshield. CAUSE Air passing through the gap between the front kidney grill and the body on LCI vehicles only. Read More »
According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. Read More »
"AIRBAG WARNING LIGHT: ACSM FC 930A60 OR 930A1C SEAT OCCUPANCY DETECTION. According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. 1. Read More »
"Airbag Warning Light: ACSM FC 930A60 or 930A1C Seat Occupancy Detection. According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. 1. Read More »
"Airbag Warning Light: ACSM FC 930A60 Seat Occupancy Detection. According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. Read More »
CIS Seat Mat Replacement. Installation of a new CIS (capacitive sensing passenger occupancy mat) will not enable with ISTA/P. Wrong coding in the spare part from the supplier Read More »
WIND NOISE FROM KIDNEY GRILL. Wind noises/whistling noises from the front end of the vehicle or from the area of the front windshield. CAUSE Air passing through the gap between the front kidney grill and the body on LCI vehicles only. Read More »
Cracking in Rear Differential Mount Bushing. During inspection, the rear differential mount in the rear axle support shows signs of cracking. Read More »
This Service Information bulletin supersedes SI B51 33 14 dated October 2014. designates changes to this revision SUBJECT New "Gas Door Operation" Instruction Label. Read More »
"WINDOW FRAME TRIM OF FRONT DOOR IS DISPLACED. ? Noise detected upon closing door ? Damage to one or both window frame trims (front and rear door). CAUSE Front window frame trim is offset toward ""B"" pillar (as shown). Read More »
?EDGE CORROSION ON THE EXTERIOR FRONT AND REAR DOOR UNDER THE PAINT FINISH. Corrosion of the front door and rear edges is appearing in paint surface near window trim. Material contamination. Read More »
A Groaning Noise is Heard from the Front Door Trim . A groaning noise can be heard from one or both of the front door decorative trim pieces while on rough roads. Read More »
This Service Information bulletin supersedes SI B62 03 15 dated April 2015. designates changes to this revision SUBJECT Door Open Message Displayed, Even Though Door Is Closed. Read More »
"PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS. SUBJECT Service Action: Lubricate Rear Door Seam Seals. Read More »
Rattling Noise from Mid-range Speaker in Front Door Panel. The customer complains of a rattle noise in either the left or right front door only when the speakers are in use. Read More »
TAILGATE UNINTENTIONALLY OPENS. Trunk/tailgate may open when vehicle is locked. Trunk/tailgate may open while the vehicle is in motion. Usually after stopping, such as a traffic light etc. Read More »
TAILGATE UNINTENTIONALLY OPENS. Trunk/tailgate may open when vehicle is locked. Trunk/tailgate may open while the vehicle is in motion. Usually after stopping, such as a traffic light etc. Read More »
"The Door Springs into Pre-Locking Position. When the customer closes the door, it may seem that the door has closed completely. However, it is only in the pre-locking position, not the fully locked position. Read More »
Rattling Noise from Mid-range Speaker in Front Door Panel. The customer complains of a rattle noise in either the left or right front door only when the speakers are in use. Read More »
"Reduced Engine Power with ""Charging Pressure Too High"" Faults Stored. When accelerating under certain conditions, the engine power may be reduced and a Check Control Message (CCM) ""Drive Faulty; Drive at moderate speed"" is displayed. Read More »
"SUBJECT N55: Slight Surging at Constant Speeds when Accelerating Very Lightly. The vehicle shudders or surges slightly while driving at constant speeds and applying the accelerator very lightly. Read More »
"SUBJECT N55: Slight Surging at Constant Speeds when Accelerating Very Lightly. The vehicle shudders or surges slightly while driving at constant speeds and applying the accelerator very lightly. Read More »
"""Collision Warning Failed"" or ""Pedestrian Warning Failed"" CCM Display. While driving, a Check Control Message (CCM) is displayed advising of the following: Front collision warning failed Pedestrian detection failed The following ... Read More »
Valve Stem Replacement with Wheel Electronics. INFORMATION The valve stems are single-use only, and must be replaced every time the wheel electronics are replaced. If you loosen the nut (1), you must replace the valve stem. Read More »
The Dynamic Stability Control (DSC) warning light comes on while driving. The following DSC fault codes for the wheel speed sensors are stored: 480712 and/or 480715 and/or 480718 and/or 48071B They cannot be cleared, even though the ... Read More »
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving. Read More »
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017. Read More »
Shudder from the Driveline on Vehicles with xDrive. There is a shudder or vibration from the driveline when taking off from a stop, or when accelerating at highway speeds. Read More »
Valve Stem Replacement with Wheel Electronics. INFORMATION The valve stems are single-use only, and must be replaced every time the wheel electronics are replaced. If you loosen the nut (1), you must replace the valve stem. Read More »
Fitting Winter Tires Properly to Vehicles with Ceramic Brakes. Wheel studs may loosen after wheels for the rear axle are incorrectly fitted to the front axle on vehicles equipped with option 2NK (ceramic brakes). Read More »
TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle, when cornering, maneuvering, parking or pulling away from a parking space. Read More »
MEMORY SEAT ADJUSTMENT IS LIMITED: After programming the vehicle with ISTA 4.10.2x, the adjustment range of the memory seat may restricted. Read More »
Front Seat Base Makes Noise. A noise may be heard from the left or right front seat base when driving on rough roads. CAUSE The riveting of the seat control bracket to the metal seat base is too loose. Read More »
When Unlocking with Comfort Access the Outside Door Mirrors Are in the Wrong Position. The vehicle is locked with one remote key and then enters sleep mode. Read More »
Installation of a new CIS (capacitive sensing passenger occupancy mat) will not enable with ISTA/P. Wrong coding in the spare part from the supplier Read More »
According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. Read More »
Dynamic Stability Control Unit (DSC) Aborted when Programming Vehicle. If termination of vehicle programming occurs due to: A. Undervoltage (when the vehicle is connected to an approved battery charger/power supply) B. Read More »
Front Collision Warning Check Control Message Displayed in CID. Occasionally while driving, a check control message (CCM) for Front Collision Warning is displayed in the Central Information Display (CID). Read More »
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
"""Collision Warning Failed"" or ""Pedestrian Warning Failed"" CCM Display. While driving, a Check Control Message (CCM) is displayed advising of the following: Front collision warning failed Pedestrian detection failed The following ... Read More »
According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. Read More »
Erroneous Blind Spot Warnings. Orange triangle warning indicator, on exterior mirror, sporadically appears when there is no vehicle in warning zone. Control unit software error. Read More »
KAFAS CAMERA-BASED ASSISTANCE SYSTEM LIMITS. INFORMATION The situations described above may all be caused by known limitations of the system such as: Dirty windshield Incomplete calibration process Unsuccessful calibration Restricted ... Read More »
According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. Read More »
TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017. Read More »
Surround View Camera Last User Mode Operation Change. After programming with ISTA/P 2.53.5 or a more recent version, the rear camera view is displayed when the reverse gear is selected. Read More »
Side View Camera Does Not Display Picture. The side view camera does not display a picture: z After engaging reverse gear z Activating the side view camera via the switch on the center console near the gear shift CAUSE z Water (moisture) ... Read More »
Component specific limited warranty extension. For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle Nitrogen Oxide (NOx) Sensor(s) to: 10 years/120,000 miles as determined by the ... Read More »
INCORRECT TORQUE SPECIFICATION FOR THE HIGH-PRESSURE PUMP IN ISTA: The current version of ISTA states the incorrect tightening torque for the High-Pressure pump M6 mounting bolts to the cylinder head cover. Read More »
TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle, when cornering, maneuvering, parking or pulling away from a parking space. Read More »
HELPFUL INFORMATION FOR CUSTOMER DISCUSSIONS REGARDING MOTORSPORT VEHICLE BRAKES: INFORMATION Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance ... Read More »
SECURITY IMPROVEMENTS FOR CONNECTEDDRIVE. Security patches for non-safety critical vulnerabilities in BMW head units Entry Nav Entry Media NBT and NBT EVO. Read More »
The crankcase ventilation hoses may become brittle and break when they come in contact with hot engine components. One or more of the crankcase ventilation hoses are not FPM (fluoroelastomer) rubber material. Read More »
N63 ENGINE: OIL CONSUMPTION CLASS ACTION SETTLEMENT DIAGNOSIS AND REPAIR PROCEDURES. While engine oil consumption may create a customer inconvenience in the short term it should not cause any drivability problems that would prevent normal ... Read More »
ConnectedDrive/BMW Assist System Diagnosis Information This Service Information bulletin replaces SI B84 02 14 dated July 2014 What's New: Model - Removed models which no longer support BMW Assist functionality and added new models. Read More »
WARRANTY INFORMATION Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks or the BMW Certified Pre-Owned Program. Read More »
"LIST OF AVAILABLE FM RADIO STATIONS TEMPORARILY NOT AVAILABLE. INFORMATION As of 11/2015, all Entry-NAV/Media head units supplied in new vehicles were upgraded for improved noise characteristics and quality. Read More »
"?Telematics Device Spares Replacement Part Activation via DCSnet for BMW Assist What's New: ? Model: All models added along with 6AC option code ? Situation: All information added ? Information: Deleted CDMA related information and added ... Read More »
"?N63, N63TU, N63R, S63 AND S63TU ENGINES: UPPER OIL PAN REMOVAL AND INSTALLATION REPAIR INSTRUCTIONS This Service Information bulletin supersedes SI B11 17 15 dated October 2016. . Read More »
?SERVICE ACTION: REPLACE THE THERMOSTAT New information provided by this revision. Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. Read More »
SI B65 09 15 November 2016 Audio, Navigation, Monitors, Alarms,SRS Technical Service NBT Head Unit High (HU-H) Resets Intermittently or Permanently. The Head Unit-High (HU-H) resets intermittently or permanently. 1. Read More »
"USB DEVICE IS NOT DETECTED BY CHAMP2 HEAD UNIT. Media connected to the USB connector is not recognized by the audio system. Playback of files from the media is not possible. Read More »
?AUDIO VOLUME NOT RESTORED AFTER MSA STOP, ENTRY HEAD UNIT. Volume of audio system (when set to near maximum) is reduced when Auto Start-Stop (MSA) stop occurs and is not restored upon automatic engine restart. Read More »
USB CABLE: BATTERY DISCHARGE/AUDIO FAILURE/RADIO RECEPTION. No sound from the radio, telephone, gong signal and or PDC. Poor radio reception and failure of the telematics systems. Read More »
"SERVICE ACTION: REPLACE REAR-AXLE DIFFERENTIAL This Service Information bulletin supersedes SI 33 04 16 dated August 2016 The vehicle delivery stop has been lifted.. The rear differential emits a loud noise. Read More »
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's. Read More »
HeadUp Display does not Show Full Street Names. INFORMATION Design of the HUD has limited display area. (It can only show a certain number of text characters). Read More »
"N63, N63TU and N63R Engines: Upper Oil Pan Removal and Installation Repair Instructions This Service Information bulletin supersedes SI B11 17 15 dated August 2015.. Read More »
"""Collision Warning Failed"" or ""Pedestrian Warning Failed"" CCM Display. While driving, a Check Control Message (CCM) is displayed advising of the following: Front collision warning failed Pedestrian detection failed The following ... Read More »
Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. Read More »
This Service Information bulletin and attachment supersedes SI B11 08 15 dated November 2015. SUBJECT N63 and S63 Engine: Valve Seal Replacement. Refer to the following applicable SIBs before replacing the valve seals. Read More »
This Service Information bulletin and attachment supersedes SI B11 08 15 dated November 2015. SUBJECT N63 and S63 Engine: Valve Seal Replacement. Refer to the following applicable SIBs before replacing the valve seals. Read More »
"Air Conditioning Refrigerant R1234yf Introduction. Highlights of R-1234yf Meets SAE J2888_201301 ""This SAE Standard covers fittings, couplers, and hoses intended for connecting service hoses from mobile air- conditioning Systems to ... Read More »
This Service Information bulletin supersedes SI B07 03 14 dated October 2015. Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Read More »
SI B13 03 15 February 2016 Fuel Systems Technical Service This Service Information bulletin supersedes SI B13 03 15 dated March 2015 and replaces SI B13 04 13 dated March 2014. Read More »
SUBJECT Groaning Noise When Adjusting Steering Column. A groaning noise can be heard when the steering column is retracted and moves into the lower position. Read More »
SI B16 15 14 January 2016 Fuel Supply Systems Technical Service.This Service Information bulletin supersedes SI B16 15 14 dated December 2014, designates changes to this revision. Read More »
"?This Service Information bulletin supersedes SI B65 13 13 dated October 2014. SUBJECT Headunit-High: CID Is Blank and ""NO SIGNAL"" Is Displayed . Read More »
Service Action: Replace the Thermostat. The Service Engine Soon light is on with corresponding fault codes in the DME for the engine thermostat. Read More »
"N63 and S63 Engine: Upper Oil Pan Removal and Installation Procedures. INFORMATION When removing and/or installing the N63 or S63 engine ""upper"" oil pan assembly, the oil pan can sustain damage if this operation is not performed ... Read More »
NAV Road Map Installation Using USB Stick. INFORMATION The Navigation road map can be installed onto the head unit in the vehicle using a USB stick connected to the USB connector in the center console in the vehicle. Read More »
One or both of the situations listed below may be encountered: ? Android device connection stability (dropped calls) ? Third-Party App Metadata: The album art and song title do not update when streaming audio from Pandora or Spotify, etc. Read More »
"This Service Information bulletin and attachment supersedes SI B11 06 14 dated January 2015. designates changes to this revision SUBJECT N63 Engine: Customer Care Package. Read More »
This Service Information bulletin supersedes SI B65 05 09 dated July 2009. designates changes to this revision SUBJECT CIC Headunit: Navigation System Road Map Usage. Read More »
This Service Information bulletin supersedes SI B65 13 12 dated September 2012. designates changes to this revision SUBJECT Headunit High: Navigation System Road Map Usage. Read More »
"MSUBJECT iPhone and iOS 8.x Information. INFORMATION With the release of iOS 8.0, please be aware of the important functional change noted below: Scenario: z The customer leaves the vehicle and turns the phone off. Read More »
Dynamic Stability Control Unit (DSC) Aborted when Programming Vehicle. If termination of vehicle programming occurs due to: A. Undervoltage (when the vehicle is connected to an approved battery charger/power supply) B. Read More »
BMW Customer-Focused Satisfaction (CFS) Program. Based on customer feedback, BMW has determined that during the first three years of service, some vehicles may require specific additional service work. Read More »
BMW Customer-Focused Satisfaction (CFS) Program. Based on customer feedback, BMW has determined that during the first three years of service, some vehicles may require specific additional service work. Read More »
Bang & Olufsen Sound System: Loudspeaker Cover Rattles. The top center loudspeaker cover rattles when driving on rough roads. CAUSE Poor loudspeaker cover fitment to the speaker assembly. Read More »
Central Information Display Intermittently Dimming or Flashing Off/On. Intermittently the Central Information Display (CID) dims and/or flashes off/on. There are two possible root causes for this issue. Read More »
Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on ... Read More »
iPhone Charging Status Constantly Switches On and Off. INFORMATION Do not replace any other parts! Advise the customer that he/she must use one of the following: * The original Apple iPhone/iPOD USB cable that came with the device * A BMW ... Read More »
Enabling Code FSC/SWT - Enabling the Navigation System Map at QC1. The navigation system is inoperative unless the map is enabled during the QC1 Pre-Delivery Check. Read More »
Bang & Olufsen Sound System: Loudspeaker Cover Rattles. The top center loudspeaker cover rattles when driving on rough roads. CAUSE Poor loudspeaker cover fitment to the speaker assembly Read More »
Touchpad Integrated in the iDrive Controller Is Intermittently Inoperative. Intermittently the Touchpad integrated in the iDrive controller is inoperative. Read More »
"IHKA Operating Panel Buttons Are Peeling. INFORMATION As noted in ETK: In case of surface damage to buttons, use the button cap repair kit. Use and claim the part number for the ""Repair kit for button caps"" when performing this repair. Read More »
? Bang & Olufsen Sound System: Loudspeaker Illumination. One or more of the following situations may occur concerning the illumination of the Bang & Olufsen sound system loudspeakers: * Illumination is insufficient (not bright enough) * ... Read More »
HU-H: SDARS Radio Stations Cannot Be Stored in PRESET Menu. The SIRIUS/XM satellite radio (SDARS) stations cannot be stored in the PRESET menu. * No fault code related to this issue is stored in the HU-H. Read More »
iPhone Charging Status Constantly Switches On and Off. Do not replace any other parts! Advise the customer that he/she must use one of the following: * The original Apple iPhone/iPOD USB cable that came with the device * A BMW supplied ... Read More »
MRed or Blue Cap Missing from Temperature Control Wheel. The customer states the red or blue cap is missing from the temperature control wheel of the heat and air conditioning control panel. Read More »
The vehicle position is missing or incorrect on the navigation map. The navigation system integrated in the Car Information Computer (CIC) is not calibrated correctly. Read More »
Bang & Olufsen Sound System: Loudspeaker Illumination. INFORMATION Do not replace parts and do not perform a repair attempt! Explain to the customer that loudspeaker illumination can vary from model to model. Read More »
Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Read More »
TELEMATICS UNIT DEACTIVATION DUE TO 3G CELLULAR TECHNOLOGY DISCONTINUATION: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network ... Read More »
DIAGNOSTIC HINT: CATALYTIC CONVERTER INSPECTION AFTER LOSS OF CRANKSHAFT SIGNAL. In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control ... Read More »
CONTACTLESS TAILGATE (SMART OPENER) IS TOO SENSITIVE: When the remote is located in the range of the Smart Opener operation may be the contactless tailgate (Smart Opener) opens / close unintentionally from objects in the vicinity of the ... Read More »
Bluetooth Connection Failures: There are various connectivity failures with the following devices: Apple iPhones: Samsung S6 and the S6 Edge. Read More »
WARRANTY INFORMATION Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks or the BMW Certified Pre-Owned Program. Read More »
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. The ConnectedDrive Services are non-functional after a hardware exchange of the telematics control unit. This is not indicated by CC-message. Read More »
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's. Read More »
HeadUp Display does not Show Full Street Names. INFORMATION Design of the HUD has limited display area. (It can only show a certain number of text characters). Read More »
Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. Read More »
"This Service Information bulletin and attachment supersedes SI B11 06 14 dated January 2015. designates changes to this revision SUBJECT N63 Engine: Customer Care Package. Read More »
"MSUBJECT iPhone and iOS 8.x Information. INFORMATION With the release of iOS 8.0, please be aware of the important functional change noted below: Scenario: z The customer leaves the vehicle and turns the phone off. Read More »
Central Information Display Intermittently Dimming or Flashing Off/On. Intermittently the Central Information Display (CID) dims and/or flashes off/on. There are two possible root causes for this issue. Read More »
Headunit-High: Navigation Road Map Installation After Replacement. When replacing the HU-H, the road map database version that was in the defective HU-H must be installed in the new HU-H. Read More »
iPhone Charging Status Constantly Switches On and Off. INFORMATION Do not replace any other parts! Advise the customer that he/she must use one of the following: * The original Apple iPhone/iPOD USB cable that came with the device * A BMW ... Read More »
Bang & Olufsen Sound System: Loudspeaker Cover Rattles. The top center loudspeaker cover rattles when driving on rough roads. CAUSE Poor loudspeaker cover fitment to the speaker assembly Read More »
"Headunit-High: CID Is Blank and ""NO SIGNAL"" Is Displayed. Intermittently the Central Information Display (CID) is blank and ""NO SIGNAL"" is displayed on the CID. Read More »
"TCB: Emergency Call Is Disabled. A Check Control message shows ""Emergency call failure."" When the SOS button is pressed, the call is not made by the TCB (Telematics Communication Box). Fault code 0XB7F33F is stored in the TCB. Read More »
BMW APPS RANDOMLY STARTS PLAYING ON ITS OWN: While listening to FM, or AM, or Satellite Radio (SDARs), the audio source randomly switches to BMW Apps (Pandora, Spotify, Audible etc.) with no input from driver or passenger. Read More »
?AUDIO VOLUME NOT RESTORED AFTER MSA STOP, ENTRY HEAD UNIT. Volume of audio system (when set to near maximum) is reduced when Auto Start-Stop (MSA) stop occurs and is not restored upon automatic engine restart. Read More »
NBT Head Unit Aborts Import of CD. While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. Read More »
NBT and Entry Head Unit Software Update for Improved Satellite Radio Reception. Poor Satellite Radio reception CAUSE After this software update there is a slight improvement in Satellite Radio reception for these vehicles when receiving ... Read More »
The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. Read More »
AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. Read More »
NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for ... Read More »
NAVIGATION SYSTEM: REPORTING MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for ... Read More »
HEADUNIT NAVIGATION MAPS (HU-H HU-H2 HU-B): The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (7/2012+). Read More »
Integrated Navigation Voice Not Loud Enough. Integrated Navigation voice guidance is not loud enough to be heard over loud music. Software error in the CHAMP2 Head Unit. Read More »
NAV Road Map Installation Using USB Stick. INFORMATION The Navigation road map can be installed onto the head unit in the vehicle using a USB stick connected to the USB connector in the center console in the vehicle. Read More »
This Service Information bulletin supersedes SI B65 05 09 dated July 2009. designates changes to this revision SUBJECT CIC Headunit: Navigation System Road Map Usage. Read More »
This Service Information bulletin supersedes SI B65 10 09 dated March 2013. designates changes to this revision SUBJECT CIC head unit: Vehicle Position Is Missing or Incorrect on Navigation Map. Read More »
This Service Information bulletin supersedes SI B65 13 12 dated September 2012. designates changes to this revision SUBJECT Headunit High: Navigation System Road Map Usage. Read More »
This Service Information bulletin supersedes SI B65 24 13 dated January 2014. designates changes to this revision SUBJECT Headunit-High: INITIAL Enabling Code Is Not Accepted Via I-Drive. Read More »
Automated Activation of Navigation System During PDI/QC1. INFORMATION Important: The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to ... Read More »
Traffic Information Is Inoperative. The traffic information is intermittently or permanently inoperative. * Traffic flow is not displayed on the navigation map. * The traffic list is empty. 1. Read More »
Enabling Code FSC/SWT - Enabling the Navigation System Map at QC1. The navigation system is inoperative unless the map is enabled during the QC1 Pre-Delivery Check. Read More »
The vehicle position is missing or incorrect on the navigation map. The navigation system integrated in the Car Information Computer (CIC) is not calibrated correctly. Read More »
"Delivery Stop: Remove Engine Oil Label. Affected vehicles in dealer inventory must not be retailed or delivered until the label is removed. Vehicles at ports of entry will be remedied prior to dealer delivery. Read More »
"Affected vehicles in dealer inventory must not be retailed or delivered until the label is removed. Vehicles at ports of entry will be remedied prior to dealer delivery. Read More »
This Service Information bulletin supersedes SI B51 33 14 dated October 2014. designates changes to this revision SUBJECT New "Gas Door Operation" Instruction Label. Read More »
Service Action: Replace Emission Label. Certain 2015 model year vehicles with N47T and N57T diesel engines were produced with an "emissions" label which contains incorrect information pertaining to the 2015 model year. Read More »
With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the following class action: Isley, et al. v. Read More »
Service Action: Bluetooth Software (KISU Data) Update. This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey (IQS). Read More »
TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle, when cornering, maneuvering, parking or pulling away from a parking space. Read More »
CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. Read More »
HELPFUL INFORMATION FOR CUSTOMER DISCUSSIONS REGARDING MOTORSPORT VEHICLE BRAKES: INFORMATION Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance ... Read More »
The crankcase ventilation hoses may become brittle and break when they come in contact with hot engine components. One or more of the crankcase ventilation hoses are not FPM (fluoroelastomer) rubber material. Read More »
DIAGNOSTIC HINT: CATALYTIC CONVERTER INSPECTION AFTER LOSS OF CRANKSHAFT SIGNAL. In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control ... Read More »
WARRANTY INFORMATION Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks or the BMW Certified Pre-Owned Program. Read More »
?SERVICE ACTION: REPLACE THE THERMOSTAT New information provided by this revision. Please perform the procedure outlined in this Service Information on all affected vehicles before customer delivery. Read More »
"USB DEVICE IS NOT DETECTED BY CHAMP2 HEAD UNIT. Media connected to the USB connector is not recognized by the audio system. Playback of files from the media is not possible. Read More »
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. The ConnectedDrive Services are non-functional after a hardware exchange of the telematics control unit. This is not indicated by CC-message. Read More »
BMW ONLINE NON-FUNCTIONAL: CHECK ICC-ID IN ACCOUNT. BMW Online/BMW ConnectedDrive not functional. Vehicle and service cockpit have different ICC-ID's. Read More »
Groaning Noise When Adjusting Steering Column. A groaning noise can be heard when the steering column is retracted and moves into the lower position. Friction between gap trim and the lower trim cover. Read More »
"This Service Information bulletin and attachment supersedes SI B11 16 14 dated May 2015. designates changes to this revision SUBJECT N63 Engine: Check the Timing Chain. Read More »
Certain air conditioning condensers must be replaced. Premature condenser failure due to corrosion. Replace the condenser if the vehicle contains the affected part number (9255983) AND the production date of the part falls on or before ... Read More »
SUBJECT Audio System Speaker Testing. For audio system speaker testing there is a NED (Non Electrical Diagnosis) Test Plan available. CAUSE We previously recommended use of the Audio Test CD (ATC) from BMW. This CD has been discontinued. Read More »
SI B84 03 14 February 2016 Communication Systems Technical Service This Service Information bulletin supersedes SI B84 03 14 dated October 2014. SUBJECT Bluetooth Connection Failures. Read More »
A Groaning Noise is Heard from the Front Door Trim . A groaning noise can be heard from one or both of the front door decorative trim pieces while on rough roads. Read More »
"MSUBJECT iPhone and iOS 8.x Information. INFORMATION With the release of iOS 8.0, please be aware of the important functional change noted below: Scenario: z The customer leaves the vehicle and turns the phone off. Read More »
The Controller Responds Slowly or Not at All. When the customer presses or turns the controller, there is no or a delayed response. This can sporadically occur. Software in the controller Read More »
Automated Activation of Navigation System During PDI/QC1. INFORMATION Important: The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to ... Read More »
iPhone 6, 6 Plus, 5, 5S, 5C, 4S, 4, and 3GS with iOS 8.x Information. INFORMATION There is one major difference in functionality since iOS 8.0 was released. Scenario: z The customer leaves the vehicle and turns his or her phone off. Read More »
Service Action: Bluetooth Software (KISU Data) Update. This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey (IQS). Read More »
Vehicle inTransport Mode Cannot Be Unlocked with Remote Control. When the vehicle is in transport mode, intermittently it cannot be unlocked via the remote control key. Read More »
BMW Customer-Focused Satisfaction (CFS) Program. Based on customer feedback, BMW has determined that during the first three years of service, some vehicles may require specific additional service work. Read More »
Bang & Olufsen Sound System: Loudspeaker Cover Rattles. The top center loudspeaker cover rattles when driving on rough roads. CAUSE Poor loudspeaker cover fitment to the speaker assembly. Read More »
Rattling Noise from Mid-range Speaker in Front Door Panel. The customer complains of a rattle noise in either the left or right front door only when the speakers are in use. Read More »
Service Action: Replace Power Steering Pump Belt Pulley. The screw connection on the power steering pump belt pulley may slacken. This may lead to an audible squeaking and rattling at the pulley drive. Read More »
Check Control Messages Related to Battery Charge During Cold Ambient Temperatures. On cold days with an outside ambient temperature of less than 15F, customers may notice a check control message related to the battery that is displayed on ... Read More »
?After programming with ISTA/P 3.55.0 or a more recent version, the customer can no longer send ?Edit start time? signal for climate control system can only send an ?Activate now? signal for climate control system. Read More »
Certain air conditioning condensers must be replaced. Premature condenser failure due to corrosion. Replace the condenser if the vehicle contains the affected part number (9255983) AND the production date of the part falls on or before ... Read More »
Whistling Noise Coming from the Center Vent - A/C is Off . A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials. Read More »
Rattling/Grinding Noises from Center Console. When the heating and air conditioning system is first turned on, a grinding noise may be heard from the right side of the front center console. Read More »
"WINDOW FRAME TRIM OF FRONT DOOR IS DISPLACED. ? Noise detected upon closing door ? Damage to one or both window frame trims (front and rear door). CAUSE Front window frame trim is offset toward ""B"" pillar (as shown). Read More »
According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. Read More »
