10.0

really awful
Crashes / Fires:
1 / 11
Injuries / Deaths:
1 / 0
Average Mileage:
33,896 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 BMW 328 engine problems

engine problem

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2011 BMW 328 Owner Comments (Page 8 of 11)

« Read the previous 20 complaints

problem #70

Dec 022017

328

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. BMW of North haven (610 Washington ave, North haven, ct 06473) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Meriden, CT, USA

problem #69

May 152018

328

  • 35 miles
Overheating

- Hallandale Beach, FL, USA

problem #68

Aug 152017

328

  • 73,000 miles
The contact owns a 2011 BMW 328I. While driving on several occasions, there was an abnormal smoke odor entering the cabin of the vehicle. Upon inspecting the engine compartment, ashes were found on several components of the engine. The vehicle was taken to BMW of san francisco (1675 howard St, san francisco, ca 94103, (415) 863-9000) where it was diagnosed that there was an oil pan gasket leak and an oil filter housing gasket leak that needed to be repaired. The vehicle was not repaired. The manufacturer was informed of the failure. The approximate failure mileage was 73,000.

- San Mateo, CA, USA

problem #67

Oct 162017

328

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact called a local dealer (BMW of rockville, 1300 rockville pike, rockville, md 20852) and was informed that parts were not available. The dealer stated that the contact would receive another notification when parts became available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.

- Gaithersburg, MD, USA

problem #66

Jan 052011

328

  • 0 miles
BMW has sent recalls but after calling, they said don't have the parts and its not clear when parts will be available! air bags &blower motor wiring

- Moraga, CA, USA

problem #65

Dec 012017

328

  • miles
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. Tom hesser BMW (1001 N Washington ave, scranton, pa) was contacted and confirmed that the parts were not available for the recall remedies. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Jefferson Township, PA, USA

problem #64

Dec 312017

328

  • miles

A D V E R T I S E M E N T S

Two active recalls (no. 17V-683, no. 17V-676) with letters from Dec.2017 and Jan.2018 unresolved to date. Manufacturer taking too long to remedy safety recalls. No repair date available.

- Babylon, NY, USA

problem #63

Apr 022018

328

  • 117,000 miles
The contact owns a 2011 BMW 328I. While driving 65 mph, the vehicle stalled three times. The contact stated that the "car on the rock" icon illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the fuel pump needed to be replaced. The vehicle was not repaired. The local dealer was not contacted. The manufacturer was notified and did not assist. The failure mileage was approximately 117,000.

- Dallas, GA, USA

problem #62

Mar 082018

328

  • 83,600 miles
While looking up the recall for the takata recall, I noticed there was an open recall on my car for the vanos housing bolts, I had not received a notice in the mail even though I had updated my account with BMW at first notice of the tanaka recall. I had my car serviced for the vano housing repair which they removed the valve cover to inspect the bolts and found a broken bolt on the vanos housing and replaced the exhaust, removed and inspected the oil pan to remove the fragments. I paid for an oil change that day. Less than 7300 miles and 2 quarts of oil later I was experiencing an oil leak that was caused by an improperly seated valve cover not seating to the cylinder head. They offered to repair a broken cylinder head bolt for $500 I declined as my mechanic said it didn't make sense and they should repair a bolt if they are already in there. I'd also like to note that the recall listed the repair was to take 4 hours but they had my car 3 days. No loaner was given until the end of the 2nd day. They are now refusing to reimburse me for the valve cover $1000 repair. I noticed online that several dealers replaced the valve cover as a part of this service to avoid this problem, though bert smith BMW St. Petersburg, fl did not. I also have 2 other open recalls on my car that have been listed as a remedy not available since December 2017.

- St. Petersburg, FL, USA

problem #61

Dec 012017

328

  • miles
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. BMW of devon, Pennsylvania was made aware the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Wynnewood, PA, USA

problem #60

Oct 172017

328

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V683000 (engine and engine cooling) and 17V676000 (electrical system). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. BMW of bayside (247-21 northern blvd, douglaston, NY) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was not provided.

- Hempstead, NY, USA

problem #59

Nov 032017

328

  • miles
On Nov. 3,2017, BMW announced fire danger due to blower motor wiring and a PCV heater. Neither of these repairs sounds complicated (replace wiring) but five months later, BMW on their website continues to say a "remedy not yet available". this delays suggests that BMW is not prioritizing or taking these dangers seriously. NHTSA needs to encourage BMW to expedite this recall for the safety and peace of mind of BMW owners.

- Golden, CO, USA

problem #58

Oct 252017

328

  • miles
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called okemos auto collection at (517) 853-2600 (2186 jolly rd, okemos, mi 48864) where it was confirmed that the parts were not available for the recall remedy. The contact attempted to speak with the manufacturer on several occasions, but was unable to reach anyone. The contact had not experienced a failure. VIN tool confirms parts not available.

- Blanchard, MI, USA

problem #57

Mar 032017

328

  • 45,000 miles
The contact owns a 2011 BMW 328I. While operating the vehicle, a burning plastic odor was present. The vehicle was taken to BMW of mt. Laurel, NJ (1220 rt. 73 South, mt laurel, NJ). The dealer replaced an engine gasket and later flushed the oil, but the failure continued. The manufacturer was notified of the failure. The VIN was invalid. The failure mileage was 45,000.

- Mt. Laurel, NJ, USA

problem #56

Jun 012014

328

  • miles
Recall campaign #14V-176 BMW

- Garden City, NY, USA

problem #55

Mar 012018

328

  • 106,000 miles
Pvc valve over heated and sprayed oil on exhaust manifold. Received recall notice from BMW to get it fixed but dealer informs me no parts are available and no idea when parts will be available. BMW advises not to drive car with damaged pvc valve. Still driving car as it is the only car I have. Please ask BMW to supply dealers with parts to fix this issue.

- Portland`, OR, USA

problem #54

Mar 082018

328

  • miles
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over four months ago. The dealer was not notified. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Philadelphia, PA, USA

problem #53

Feb 272018

328

  • miles
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign number: 17V683000 (engine and engine cooling). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer (BMW of West houston, 20822 katy fwy, katy, tx 77449) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Houston, TX, USA

problem #52

Nov 152017

328

  • miles
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Niello BMW elk grove (8580 laguna grove dr, elk grove, ca 95757, (916) 687-9000) was contacted and confirmed that the part was not yet available. The manufacturer was also notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Sacramento, CA, USA

problem #51

Nov 282017

328

  • miles
Blower motor wiring and positive crankcase ventilation (PCV) valve heater. Car feels hot sometimes I went to the dealer already and was told someone would call me back is been over 2 months already

- Charlotte, NC, USA

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