10.0

really awful
Crashes / Fires:
1 / 11
Injuries / Deaths:
1 / 0
Average Mileage:
33,896 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 BMW 328 engine problems

engine problem

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2011 BMW 328 Owner Comments (Page 9 of 11)

« Read the previous 20 complaints

problem #50

Feb 142018

328

  • miles

A D V E R T I S E M E N T S

I have received the notices regarding this recall, but nobody seems to have the parts yet to fix it" why? how long does this take to get completed"

- Garden Grove, CA, USA

problem #49

Nov 142017

328

  • miles
The contact owns a 2011 BMW 328xi. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling); however, the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue and informed the contact that the parts were not available for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- El Paso, TX, USA

problem #48

Oct 302017

328

  • miles
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. Braman BMW miami (2060 biscayne blvd, miami, fl) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact was informed that the remedy for the repair would take an additional three months due to testing. The contact had not experienced a failure. VIN tool confirms parts not available.

- Pembroke Pines, FL, USA

problem #47

Jan 072018

328

  • 87,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 BMW 328I. While driving 65 mph, the vehicle stalled without warning. The vehicle was towed to an independent mechanic on January 7, 2018 and January 17, 2017. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified and did not assist. The failure mileage was 87,000.

- San Carlos, CA, USA

problem #46

Sep 012017

328

  • miles
Takata recall. The contact owns a 2011 BMW 328I. The contact received a recall notification for NHTSA campaign number: 16V071000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair because the dealer stated that they did not have the tools. In addition, the dealer (global imports BMW, 500 interstate N pkwy, atlanta, ga 30339, (800) 294-1853) was unable to verify when the remedy and parts would be supplied from the manufacturer. The contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted to determine if they could verify when the part would be supplied to the dealer. The contact was not experiencing a failure. The contact was also waiting for the remedy and parts for NHTSA campaign number: 17V683000 (engine and engine cooling). The contact had not experienced a failure. Parts distribution disconnect. VIN tool confirms parts not available.

- Douglasville, GA, USA

problem #45

Jan 192018

328

  • 67,000 miles
The contact owns a 2011 BMW 328I. The contact noticed a burnt area underneath the glove compartment on the passenger side and smoke coming from the front end of the vehicle. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (keeler motor car company, 1111 troy schenectady rd, latham, NY 12110) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The approximate failure mileage was 67,000. VIN tool confirms parts not available for both NHTSA campaign numbers: 17V676000 and 17V683000.

- Schenectady, NY, USA

problem #44

Dec 262017

328

  • 60,000 miles

A D V E R T I S E M E N T S

The contact owns a 2011 BMW 328I. While driving 70 mph, the contact noticed white smoke coming from the rear of the vehicle and a burning odor emitted through the vents. Also, the engine warning indicator illuminated. The contact coasted the vehicle to the side of the road and noticed smoke coming from the muffler. The contact resumed driving. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 17V683000 (engine and engine cooling). The manufacturer was not contacted. The approximate failure mileage was 60,000.

- Tucker, GA, USA

problem #43

Oct 012017

328

  • 42,000 miles
2 recalls: I have two recalls on my car and BMW does not have a solution or a potential solution or date. They will not suggest a fix or replace anything. The report claims high risk of car setting on fire. This seems like a pretty significant issue.

- Las Vegas, NV, USA

problem #42

Jan 122018

328

  • miles
PCV valve heater replacement. There is still no remedy for the recall, which was meant to start December 18th. As instructed, I have been parking my car outside (in case it catches fire) since November. I live in rochester, NY and the snowy weather is probably further damaging my vehicle. The timeline to fix the PCV valve heater is unacceptable.

- Rochester, NY, USA

problem #41

Nov 012017

328

  • miles
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A dealer was not contacted about the recall. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Houston, TX, USA

problem #40

Nov 012017

328

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 BMW 328xi. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The part was not available within a reasonable time frame to schedule the recall repair. The dealer (BMW of annapolis located at 31 old mill bottom rd, annapolis, md 21409; (410) 349-9312) stated that it could be more than six months to receive the parts from the manufacturer. The manufacturer was contacted to determine when the part would be supplied to the dealer to receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Severna Park, MD, USA

problem #39

Nov 152017

328

  • miles
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to autogermana (calle acuarela 106 carretera 20 km 4.0, guaynabo, pr 00969), but the part for the recall repair was not available. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Juan, PR, USA

problem #38

Dec 212017

328

  • 99,000 miles
The car would run rough and the service engine light came on. The vehicle got progressively worse until it wasn't drivable. I took it to the BMW dealer and they said the bolts on the exhaust vanos unit fell out and it would be $4,000 to repair it. Because the vehicle has a branded title they would not cover it under the extended warranty. Apparently, this is a common problem for this vehicle. 156,000 were recalled and an additional 170,000 were supposed to be covered under an extended warranty. Evidently my vehicle was part of the 170,000 but BMW refuses to honor the warranty. Please help

- Campobello, SC, USA

problem #37

Oct 252017

328

  • miles
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (classic BMW, 6800 dallas pkwy, plano, tx 75024) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Plano, TX, USA

problem #36

Oct 302017

328

  • miles
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign number: 17V683000 (engine and engine cooling). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (braman BMW West palm beach, 2901 okeechobee blvd, West palm beach, fl 33409) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- West Palm Beach, FL, USA

problem #35

Nov 212017

328

  • 57,000 miles
Venous bolts make damage to the engine

- Utica, NY, USA

problem #34

Jan 022018

328

  • miles
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling); however, the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was not taken to a dealer. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Plainville, MA, USA

problem #33

Dec 072017

328

  • 62,000 miles
I was driving on the highway at about 55mph and completely lost power on my 2011 BMW 328xi. Luckily there was no trafiic so I slowed down and stopped on the side of the highway opened the hood, and then I heard the engine making a rattling/marble noise. I took the car to the BMW dealership for a diagnosis and they said it could be the camshaft bearing ledge (which is not covered) or a vanos bolt(which has an extended warranty already on it). But if the issue is not the vanos bolt and it has to do with the camshaft bearing ledge, I would have to pay $2000 for the camshaft bearing ledge service, I took the car home and parked it. I am not the only person with this problem, as I have searched in forums and websites for feedback. A lot of people have had this issue and I don't see it fair that we have to pay for an engine problem that BMW has had knowingly since the beginning (2007) and never resolved on later models. This issue should be covered by a recall as it is dangerous for people like myself to be driving the car with chances of the engine stumbling at high speeds. The original camshaft bearing ledge is said to have metal rings that rubs against metal and wears off quickly, the replacement is a rubber one that lasts longer and should not bring anymore issues to the car. The car only has 62K miles on it and the oil has always been changed every 5K miles, which is 10K miles less than BMW recommends. We as BMW customers should have both options free of charge, as this issue is nothing new to BMW, if no action is taken against BMW; there can be more problems in the future for potential 328xi owner, specifically the E90 model.

- Brooklyn, NY, USA

problem #32

Oct 252017

328

  • miles
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000, 17V683000 (electrical system, engine and engine cooling). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (South bay BMW, 18800 hawthorne blvd, torrance, ca 90504) and was informed that the remedy was not available. The manufacturer was made aware of the issue and did not assist. The contact had not experienced a failure. VIN tool confirms parts not available.

- Englewood, CA, USA

problem #31

Nov 292017

328

  • miles
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA campaign numbers: 17V676000 (electrical system) and 17V683000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer was not contacted. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Novi, MI, USA

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