This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Head Gasket Leaking Coolant, yes it's available for inspection Engine could cease to operate properly Head gasket leaking was confirmed by Volkswagen Dealer No, I had a low coolant light, manual says add fluid This is a very HIGH COST REPAIR Brake Pads were worn out at 16,000 miles, replace ourselves because out of warranty at the time
Rear brake pads worn out at 30,000 miles. Never had a car ever need rear brake pads replaced before even after 150,000 miles. I understand some owners have had the rear brakes pad on this vehicle totally worn out at 10,000 miles. VW extended the warranty from 12k to 24k miles, so they must be aware they have an issue of premature wear. 24k miles falls between the regularly scheduled service intervals so when I took my vehicle for regularly scheduled service at 30,000 miles I was told they were worn out and now have a large expense. Pretty convenient for VW it seems. A lot of folks who do not take their car back to a dealership for oil changes every 10,000 miles are easily going to have rear brake failure as most places that change oil don't look at the brakes at all, and who anticipate rear brake wearing out in the first place.
Rear brakes had premature brake pad wear and needed to be replaced at 11k miles and 14 months of vehicle ownership (Dec 2023) - warranty extension was granted due to low miles and length of owners. Once again rear brakes have premature pad wear and need to be replaced at 19k miles and 2 years of ownership. This has cost has been denied by both the dealership and VW. Premature rear brake pad wear (replacing pads every 7-9k miles) is a defect, not an anomoly.
I went for my 30K mile warranty check. As I was as driving to the appointment the red engine light came on. It was the engine coolant. There is an issue with the head gasket on this model. I asked for it to be checked. The Service department said there is no leak and they replenished the coolant. I have read about this with many other VW Taos owners. I was also told I need new brakes. The brakes were replaced 16,000 miles ago. The brakes are substandard. This is the second time I've needed brakes on my car. I only have 29K miles on the car.
Good afternoon, I own a 2022 VW Taos since April of 2022, I took my car for service to the dealership for 10k and 20k. When my vehicle had approximately 14,000 miles I do not know if the technicians actually checked my rear breaks. One more thing I got a letter from VW company saying that the VW Taos had issues with premature worn out rear brakes, the warranty was extended for a period of time of 2 years or 24,000 miles. Recently close to 2 weeks ago my Taos started making really bad noises coming from my rear breaks, made and appointment for today 10:00 am 8/6/2024 at Emich VW in Denver Co. When 30k service was performed and rear breaks were checked the VW gave me the surprise that I needed new rear breaks replacement of pads and rotors, I informed them about the service bulletin of the issues with the rear breaks but they stated that because the deadline was on April/2024 it was not covered under warranty. This is very frustrating because VW should extend the warranty on something that they know is defective from the factory and they already knew the issues that they had with the rear breaks, now dealership gave a quote of over 900 dlls to get it fix, my safety was at risk including my family's because VW knew about this but they gave a deadline of 2 years knowing that the breaks will fail around 24,000 miles or after the 2 years, something is wrong with the break system and I know because I used to be a mechanic. It has been just over 4 months since the deadline on April and I would like to make VW responsible for this issues and fix my car for free under warranty.
- Denver, CO, USA
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First, I purchased my 2022 VW Taos (VIN [XXX] ) brand new from Rudolph VW in El Paso, Texas on [XXX]. For the most part, the vehicle has maintained its integrity until it was brought to my attention that the rear brakes needed replacement at 7, 230 miles. The brake replacement occurred April of 2023 and replaced by a warranty extension that was offered by VW and at no cost to me. As you can see, not too many miles are on the vehicle from date of purchase to the time the brakes were replaced in April of 2023. Based on my conversation with the dealership, VW is very aware of this problem based on the mere fact that the quality of the brake pad is not up to par. On June of 2024, I took my car in for a wheel alignment and was told once again the rear brakes were in need of replacement at a cost to me of $600. I was really confused and concerned how this can be since I don-??t have a lot of miles on the vehicle YoY. After discussing this issue with the Certified VW Mechanic at the dealership, other Taos owners have experienced the same problem with the rear brake's wearing out too soon! I also got a second opinion from a reputable mechanic in my area, and was told the rear brakes shouldn-??t be wearing out that quickly. While there, after additional inspection of the rear brakes, the mechanic made me aware the left rear caliper is damaged and requires replacement. At this point, I am seeking help to begin an investigation which I hope will create a recall. I thank you for your attention to this matter. If you require documentation, please let me know. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
It is my understanding there have been reports of issues with the rear brakes on the 2022 Volkswagen Taos. Some owners have complained about excessive brake noise, premature wear, and in some cases, problems with the electronic parking brake. These issues have led to concerns about the reliability and safety of the braking system in the Taos. It-??s also my understanding Volkswagen has acknowledged some of these problems and has issued technical service bulletins (TSBs) to address complaints. I am experiencing rear brake issues on my 2022 Taos' rear brakes as stated above. I have not been issued a TSB (Technical Service Bulletin) nor has Volkswagon Corporate USA issued any recalls. My car has 18,000 miles and is scheduled to go in for service this Wednesday. When I called my dealership-??s service department, the service manager stated he was aware of premature rear brake wear on the 2022 Taos. I find it hard to believe Volkswagon Corporate doesn-??t know about this problem however the service manager does. An internet inquiry will prove TSB-??s have been issued. One source is ChatGBT among other sources. I fully expect this to be covered under warranty and if it not, I would like to know how I can contact someone directly at the NHTSA if possible.
There is a break issue where they are using cheap quality parts. My car has 26,000 miles in 3 years and the breaks and rotors are all gone. When we try to break the whole car starts shaking. Dealership know about the issue but won-??t replace the break pads because of car having 2000 more miles than warranty.
Car has 11,144. Took it in for coolant issues had NY State Inspection done. Was told rear brakes and rotors needed to be replaced at the cost of1000.00 dollars. I need to check fronts in 6 months. I use the car mostly to see my daughter and granddaughter in Ct. mostly highway driving. I went on line and found a lot of customers are having the same problem. This is my third VW LEASE I never had a problem with brakes. I was upset that this is a problem for a lot of people. I also have a check engine check coolant problem. This will be the sixth time I am bringing the car in. They are keeping my car with no loaner for a week to replace the head gasket. I have a baby shower on Long Island for my niece and will have to pay hundreds of dollars for a rental or Uber. I am disabled and live on a thousand dollars a month.
Rear brakes wore so rapidly they were deemed unsafe for driving by state inspection, down to under 2mm in a year. Volkswagen knew it was an issue and extended the warranty, but put such limitations on when they would cover the warranty they caused customers to drive on unsafe rear brakes before they would consider coverage.
Uneven wearing on the rear brake pads from rear passenger to rear driver side brake pads ending up with a faulty caliper. Still in possession of faulty caliper.
ABS, Tire Pressure monitor system, front/rear/side assist warning lights lit up while driving solid yellow indicating there was an error. Also a start stop error light on. Stayed lit for one minute and then they all went away. This is now happening every day for the past three days. Today the steering light turn on as well and had difficulty with steering the wheel for about 30 seconds. These incidents occurred after turning the car on after it had been parked for 5 hours. Then while driving at 30-40 mph.
I took our 2022 VW Taos in for 15,000 mile service. The service advisor said the rear brakes were at 3mm and need to be replaced along with rotors. The brakes shouldn't be this low for the mileage on the car. Apparently, there was a time frame to repair the brakes in 2022 when we made the purchase and VW didn't inform us of the brake issue at the time. VW service says it'll cost over $900 to replace pads and rotors.
I built this car brand new at the end of 2021, received in February 2022. At 20,000 miles, my car was already noted to have rear brakes that were substandard and significantly more worn than is normal for wear and tear on a brand new vehicle. At this time, I was not informed of the problem, and it was led to continue until I went in for standard 30k maintenance. When I went in for the 30k maintenance, i was told my rear brakes would already need to be replaced. There is no brand new car that should need brakes replaced at 30k. Volkswagen has extended their warranty on the brakes to 24k, but since my car was out of that mileage range, it is not covered by the warranty. The brake warranty should be extended to 40k miles - as even with hard use, you still shouldn't need your brakes replaced until at least 50k.
Rear Brake and Rotors- At about 14,500 miles the vehicle started making this screeching noise. Rear brake pads and rotors wearing out prematurely. There is no indication through the health reports sent by VW or Carfax (VW affiliated) that is nothing wrong (all healthy). I took to dealership. The customer service rep at Rudolph VW in El Paso, TX told me that "the front brakes were great and the rear brakes were at about 6/10 and to come back in a few months before the 20,000 miles warranty ran out. That VW was aware about the supplier but could not do anything at this point". This is a safety issue and its a Warranty covered issue as is under 20,000 miles. I never had a vehicle with this issue. I fear for my life. I am at about 16,500. I don't know I f am going to make it to 20,000. Another issue I have with this vehicle is that the engine light came on as I was driving. I called it in and they simply said oh yes that's usual. This is a new vehicle! I am about to take it in this week.
A D V E R T I S E M E N T S
- Brookville, OH, USA