This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rear brake pads and rotors wearing out prematurely. Front pads and rotors no wear indicating vehicle is not using or using the front brakes at almost zero. This is a safety concern and is widely known amongst TAOS owners. You must have a recall of some kind.
UNKNOWN The vehicle lost all functionality and did not respond to any commands/requests made by the driver until railroad tracks caused the vehicle to stop and all side airbags to deploy. My girlfriend and myself were at fear for our lives as google maps was attempting to take us unto a bridge when the vehicle became unresponsive while driving. Consequently, we had to choose hard soil as the brakes and steering would not react to any of the drivers commands. I received a parcel of mail about the recall 2 days after the accident in the mail. The problem has not been confirmed by a manufacturer, the police, insurance reps or any others as Progressive auto insurance has still not been to the car to investigate since being at the body shop on May 30th, 2023 when this accident occurred and the insurance claim was made. Progressive keeps telling me to be patient when I call for an update. Not until July 6th, 2023 when they informed me that this will now need to go to a Product Manager due to a recall on the vehicle. When I search my VIN on the NHTSA and VW website, it says recalled vehicle. The independent car shop that the towing service towed the vehicle to claims that they can not look at it until Progressive comes to investigate. There were no warning lamps, nor messages nor other symptoms of the problem prior to the failure. The first appearance of the problem came via mail parcel on the evening of June 1st, 2023, days after the undiagnosed accident.
At 6578 miles, the Taos was confirmed to have a warped right rear caliper requiring replacement of the part. Confirmed failure of mfg part. Vehicle was at the dealership for over two weeks for repair. The car had been making a grinding noise at lower speeds. At ~13,000 miles, the coolant reservoir was nearly empty (only 5 weeks after a routine oil change service). The car was giving low coolant warnings. Took car into the dealership and confirmed the engine head gasket had failed and evidence of coolant was found on the outside of the engine. Car is currently still at the dealer awaiting the replacement part and repair. Extremely disappointing that a vehicle with 13K miles has had these types of major issues. The dealer in Fort Collins, CO couldn't get the car for another 4 weeks to diagnose and the technician told my husband that he would just top off the coolant and keep an eye on it. They denied any issues with the engine gasket. When I called the Greeley dealership they knew immediately what the issue was and indicated they had repaired several Taos vehicles for this issue with the engine gasket.
Rear rotors and brake pads (measured at 2mm) need replaced at 28,500 miles. Front brakes show little to no signs of wear (measured at 10mm). Rear brakes compromised due to premature wearing that do not seem to affect the front axle. This could have affected the safety of the vehicle being able to stop and operating safely.
- Beavercreek, OH, USA
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My car has lagged two different times and would not accelerate causing me to get off the road and turn the car off. The two occurances were about 6-8 months apart from eachother. The engine recorded multiple misfires and the second time it happened I was able to get a video of it. The dealership said that I ran out of gas the first time, even though I had a quarter of a tank and said that it went into lower power mode. The second time it happened they didn't know what was wrong with it because they couldn't reproduce the problem. I have also had problems with the sudden collision light coming on even though there is nothing in front of me. At times the car breaks on its own if I'm using the cruise control, making sudden stops. I have told the dealership this problem as well, but they didn't know what to do because they couldn't reproduce the problem. The final problem I'm having is with the brakes. My car has about 33, 000 miles on it and I had it in for service early February for an oil change. When it was in they said I needed new tires, but said nothing about my rear brakes needing to be changed. I then took my car in to get new tires about a month later and the company said that my rear brakes were going to need to be replaced soon. After traveling just under 800 miles, my brakes started to grind and were showing that they needed to immediately be changed. My front brakes are like brand new brakes. Multiple mechanics have expressed that my brakes shouldn't have worn so quickly and that if anything it should be the front brakes, not the back. I recently called VW to ask if there was a problem with the brakes and they said no. However, after investigating more online, I found that it is a problem in other Taos vehicles.
Vehicle when new was grinding brakes and smell like they were burning. brought to dealer no issue found. Vehicle did this numerous times like calipers were sticking and not releasing. Vehicle had excessive oil burn. 1/2 quart down with 1000 miles. Vehicle was over filled when brought back to dealer.. no warning light. Oil was change a 2nd time with no issues. Brought vehicle back to dealer on 2/16/23 for oil change. After 2 weeks oil light came on for excessive oil. brought back to dealer again for them to drain some oil out. Now having issues with filling car with gas. Pump keeps clicking off, which could be EVAC system. This car has only 9000 miles and shouldn't have this issues.
I am writing to address the problem with the rear break pads on this car. 9/29/22 my rear breaks were at 6+mm mileage recorded 21,926. 2/13/23 my rear breaks were at 1mm mileage recorded 27,451. VW took video footage. I had the breaks replaced by a certified mechanic 2/17/23, I also received a notice the same day, it was a warranty extension on the rear breaks. This notice stated that the warranty was extended to 2 years or 24,000 miles. I went over the 24,000 by 3,451 miles and it wasn-??t honored. This is a major safety issue with a lack of timely action.
The rear brakes on my 2022 VW Taos are making grinding noises and now I have to get my brakes replaced. They should not need replacing this soon. This is a known issue.
Rear brake pads were worn to the metal at 20,000 miles. Front brakes were perfect. Had NTB look at them after VW told me my brakes were squeaky because of the weather. NTB agreed this was not normal for a brand new car. They said the front pads would be worn as well if it were because of driving behaviors. I contacted VW and informed them a lot of VW Taos owners are having this issue. They did nothing.
I have taken my Taos in for 1 year / work 10,000 mile inspection. I was told my breaks are worn and I should monitor them. This should not be happening when the car is one year old with less than 10,000 miles. I believe inferior brakes were designed for the car. This seems to be major complaint for many of us who purchased the car in the first year. The ECU light that has come on 3 times over the year is a problem. No known diagnosis for the problem.
The vehicles brakes are engaging when driving. Can hear calipers rubbing on brake disks. Backing up the calipers are still rubbing on disks, making loud creaking noise. same noise when pulling away from stop light. The red alert warning vehicle to close in front comes on with no vehicle present in front. I-??m guessing the automatic electronic braking system has a serious flaw that manufacture is ignoring. Same issue from other volkswagen owners online
When pressing on gas peddle, vehicle aggressively jolts forward. This caused me to almost rear end the vehicle in front of me while on the highway as well as be rear ended. While on and in drive Taos appears to have died. Vehicle will not drive and break locks. The break peddle has also locked up twice while driving. Check engine light did appear but shortly turned off. Auto start/stop does not work on app and auto start doesn-??t work on key fob either. Multiple times my Taos has -??detected-?? a vehicle in front of me and flashed a warning when there was no vehicle at all. These incidents have occurred over multiple days. At this time I have only owed my Taos for three weeks.
The contact owned a 2022 Volkswagen Taos. The contact stated while driving in the parking lot at work, the engine stalled, she turned the vehicle off, waited to restart the vehicle, and drove the vehicle but could not stop. The contact crashed into the fence. There was no warning light illuminated. The air bag did deploy. The contact suffered some injuries that required medical attention. The contact suffered an abrasion to the wrist and a sprang right wrist also injured her nose. The vehicle was towed to a collision shop and deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was approximately 5,000.
I have had start/stop error a few times but the other day I turned my car on and it said car on and chimed that a door was open even tho no light was on indicating which door. So I got out and re closed all of them. I get back in my parking brake is on now and won-??t come off. So I shut the car off give it a few minutes and turn it back on. I was able to get the parking brake off to back out of my parking spot as I-??m pulling out of the parking lot I was in my parking brake comes on in the middle of the intersection. I had to turn my car off to get the parking brake to go off.
2022 Taos SE FWD safety concerns. Automatically turns off, engine light turns on. My vehicle and the loaner (2022 Taos) had the same issues. Safety recall needs to be explored
A D V E R T I S E M E N T S
- Saint Petersburg, FL, USA