This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Volkswagen Routan. The contact stated that while traveling 72 mph, the vehicle suddenly stalled. The contact stated that the failure recurred intermittently. The vehicle was taken to the dealer where the failure could not be duplicated. The manufacturer was contacted about the failure. The failure mileage was approximately 33,100.
The contact owns a 2010 Volkswagen Routan. The contact stated that while driving approximately 60 mph, the vehicle stalled without warning. The vehicle was towed to the dealer for diagnosis. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 40,000. Updated 06/18/13 updated 06/25/2013
We where driving on the expressway(freeway) and the vehicle shut down on us from 65-0 in seconds, it tool about a minute and it came back up this happened about 3-4 times. About a month later it id the same this time when we first turned on the van. About March time frame the van would not start anymore after a long trip away from home the cables had been eroded and severely damaged to the point of no power going to the van. The dealer replaced the electric cables but about 1 1/2 months later the same erosion started to happen. We continued to inform VW about the issues and they always said the same bring it in when it happens. We finally had to get rid of the van we can not afford a fatality to try and prove a point.
This is the third experience we have had of our car shutting off all of the sudden. The first time it happened I could hardly pull the car off the road because when it shut off I was on the highway and was very difficult to steer of the road. The second and third time this happened I was in town and also had a hard time pulling over. After each incident I had to turn key to off position put car in park and restart it. Then it seemed to be ok until the next time it happened. This is very scary and could cause an accident. I am scared to drive this car now. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Potsdam , NY, USA
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- Coral Springs, FL, USA