10.0

really awful
Crashes / Fires:
12 / 1
Injuries / Deaths:
9 / 0
Average Mileage:
12,930 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Volkswagen Passat seat belts / air bags problems

seat belts / air bags problem

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2014 Volkswagen Passat Owner Comments (Page 16 of 16)

« Read the previous 20 complaints

problem #9

Apr 232016

Passat

  • 42,856 miles

A D V E R T I S E M E N T S

Upon pulling out of a parking space and turning the steering wheel there was a cracking noise and then the airbag light went off with an airbag warning. At which point all mechanisms within the steering wheel stopped working. I called my local dealer only to be informed that my VIN was not affected by the air bag clock spring failure and I would have to pay to have it diagnosed and fixed. There is currently a recall report receipt date: Aug 04, 2015 NHTSA campaign number: 15V483000 component(s): Air bags NHTSA action number: PE15010 air bag clockspring failure: For this exact same issue affecting the Passat 2010,2012-2014 mine is also a 2014 and is not covered because my VIN was supposedly not affected.

- Espanola, NM, USA

problem #8

Apr 272016

Passat

  • miles
Takata recall. The contact owns a 2014 Volkswagen Passat. The contact was aware of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- El Paso, TX, USA

problem #7

Feb 092016

Passat

  • miles
Takata recall I bought this car brand new, now upon checking the VIN number I discovered that I'm driving a car with faulty takata airbag. Recall status: Recall incomplete remedy not yet available. How is this possible" takata knows about their faulty airbags since 2004 and yet 10 years later they are still putting those bags in brand new cars. This should be ilegal how many people need to die so this recall can be complete" so remedy can be available. By the way, the official date of the recall of my car is February 9, 2016. NHTSA recall number: 16V078

- Bedford, TX, USA

problem #6

Apr 212016

Passat

  • miles

A D V E R T I S E M E N T S

Takata recall I was notified when I went in to get my 30,000 mile maintenance done that a recall would soon be out on my vehicle. After doing research online I realized it was on the driver side airbag, with the description " in the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death". after speaking with 3 different representatives for VW I have come to find out that my car airbag is under recall with no part to fix it right now, and no time limit as to when it will be fixed. One of these representatives went on to tell me he "highly doubts anything will happen". he can not guarantee my safety when I am on the road and I do not appreciate him thinking he can. I am outraged by this because I drive a minimum of 60 miles a day to and from work and I am 6 months pregnant. I absolutely do not feel safe driving and they have no alternative. I can not believe I am still paying on this vehicle when a part is recalled with no alternative fix for the problem. I know of other vendors who have offered rental cars to their customers who have this same issue...why is this not an option for us? it should be.

- Copperas Cove, TX, USA

problem #5

Jun 092014

Passat

  • miles
Takata recall my car is on the list but the manufacturer is not ready to do what is right. After all these years hearing about takata wrong doings they knew it since 2004, we still have to wait for more people to die? so I have to pay this expensive car that I'm afraid to drive, and I am on the road everyday. Despicable.

- Bedford, TX, USA

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problem #4

Apr 102016

Passat

  • 9,000 miles
Takata airbag there hasn't been 1 specific incident involving the airbags, but my car is on the list of those that should be recalled. Volkswagen didn't notify me, I found out on my own!!!

- East Rockaway, NY, USA

problem #3

Apr 042016

Passat

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Kingwood, TX, USA

problem #2

Mar 282016

Passat

  • 33,000 miles
Takata recall. I am afraid to drive my car. Every time I am on the road I feel anxiety thinking about exploded airbag with shrapnel. Why do I have to pay for dangerous vehicle?

- Atlanta, GA, USA

problem #1

Jan 042016

Passat 4-cyl Diesel

  • Automatic transmission
  • 57,500 miles
The contact owns a 2014 Volkswagen Passat. While driving approximately 45 mph, the contact heard a clicking and popping noise whenever the steering wheel was turned. The air bag warning light illuminated, which notified the contact of an air bag deployment failure; however, the contact was not involved in a collision. The contact continued to drive the vehicle when the controls on the steering wheel malfunctioned. The contact parked the vehicle and called the dealer who informed the contact that the vehicle was experiencing a fractured clock spring that needed to be replaced. The dealer stated that the vehicle was not included in NHTSA campaign number: 15V483000 (air bags). The vehicle was not repaired. The contact notified the manufacturer of the failure. The approximate failure mileage was 57,500. Updated 04/06/16 the consumer stated the vehicle was repaired at no cost. Updated 11/21/2017

- Elizabeth City, NC, USA

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