This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall - I want to be able to exchange out of my lease with VW credit into a newer 2016 VW that is not part of this recall. VW is denying my request and saying my lease is not negotiable. However, on page 2 under early termination liability", it clearly states I am able to get out of my lease if there is "irreparable damage" (this is the recall that has no remedy} my 2014 Passat was hit on the 101 freeway at 55 mph and thankfully I was not injured. After two months in the repair shop, they almost totaled it, but did not. Then, I noted the recall as well on the 2014 VW> I do not feel safe driving this car and do not want to continue to drive it knowing the next time I could die due to airbag inflating. Please address this with VW credit and group of America.
It has been 6 months and there has been no replacement airbag for my vehicle. This is a leased vehicle and is currently unsafe to drive. I have approached the dealership as well as Volkswagen of America. V of a told me to "go ahead and drive the car". this is unacceptable. Takada airbags had issues before 2014, and the company still bought from them. They had to have knowledge of the problem. I am paying for a vehicle that I can not drive
Takata recall. The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Los Angeles, CA, USA
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Takata recall. The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign numbers: 16V078000 (air bags) and 16V171000 (electrical system); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
2014 Volkswagen Passat. Consumer writes in regards to being uncomfortable driving vehicle due to parts not available to repair airbag recall, consumer states wants to be released without penalty from lease agreement.
Takata recall. The contact leased a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2014 Volkswagen Passat. The contact stated that the recall notice for NHTSA campaign number: 16V078000 (air bags) was received in February of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
I was informed by Volkswagen that my car had been listed as a recall for the airbags defect. I was told that there was no fix for the issue at the present but then received a letter saying I was eligible for an upgrade. When I went to the dealership to inquire, they informed me that I was eligible for the upgrade, trade up but would have to make a downpayment. I was told VW could not replace the airbag without having to replace the entire steering wheel, so they were offering the trade up. But they could not do anything for me without me putting more money down.
Takata recall. The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2014 Volkswagen Passat. While driving approximately 35 mph, the horn was pressed but failed to operate, in addition to other buttons on the steering wheel. The vehicle was taken to a dealer where it was diagnosed that the clock spring needed to be replaced. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 15V483000 (air bags). The manufacturer was notified of the failure. The approximate failure mileage was 55,000. Updated 10/13/16
My car has an open recall for the takata air bag situation. It' been open since February it's now August. As I understand it, the airbag apparatus is subject to corrosion in humid warm climates. I live in brevard county Florida, on the coast subject to high humidity and heat. My neighbor has an Acura which is also subject to the recall. Since Acura thinks more of it's clients they made arrangements for a rental car for them until the fix finally came in, in July. Maybe if VW had to do the same they may expedite my repair so my wife and I aren't risking our lives every time we have to drive our VW. Any help is welcomed.
The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the parts for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Volkswagen Passat. The contact stated that the recall notice for NHTSA campaign number: 16V078000 (air bags) was received in March of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
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- Buffalo Grove, IL, USA