This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall (NHTSA:16V078) received letter dated April 2016 on the recall which stated may result in serious injury or death O vehicle occupant. Giving this serious consequences I contacted VW to request for available option, 1.repair date-not able to provide as no parts available 2. return the car back (with past issues) - denied by VW as they stated national hwy traffic safety did not recommend to take the person out of the car. 3.loaner car - denied as no such policy exist currently with VW. Given the serious hazard which the reason the recall was done which deem dangerous to the passenger how can the car is allowed to be driven further more with family/kids onboard. Can NHTSA or VW guarantee that they wont be any accident or death caused by the airbag till the repair is done? since we get the letter me and my wife are worried and getting panic unnecessarily thinking in what condition will the airbag will be out, burst and injure us. Previous complains for the same car 1. 08/17/2013 - I). Vibrating sound from dash, II) pop sound from front left side III) abnormal sound from air-cond/vent iv) click sound when driving in freeway solution/repair - for I) overhead console was replaced and for others the feedback was "operates as designed". also additional multichecks done. All this are documented and attached. 2. 09/17/2013 - I) milddew smell from A/C II) pop sound from front left side III) rattle noise from dash solution/repair I) run air-cond clean vent cleaning solution and replaced pollen filter II) replaced right front wheel bearing & replaced right front strut III) installed felt tape on all of the clips and contact points.
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall I find it deeply concerning that Volkswagen wants me to drive around in a leased vehicle that they find so unsafe, they refuse to even sell this vehicle. I received a letter informing me that should I be involved in an accident, the most important safety aspect of the car could essentially act as a bomb, blowing shrapnel in my face. With no current repair solution available, Volkswagen refuses to provide any alternative plans to manage this situation in the meantime. Most other manufacturers have been proactive in preventing further injuries and deaths to their customers by providing alternate solutions. Left with no other options, I have no choice but to continue to drive my vehicle and put my life at risk due to Volkswagen's negligence.
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received a notification of NHTSA campaign number: 16V078000 (air bags); however, the parts for the recall were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tools confirms parts not available.
The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The failure mileage was 28,029.
- Oakland, CA, USA
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Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 07/27/16 updated 08/01/16.
"takata recall" VW needs to fix my takata airbags, they said there is not a fix right now and it can lead to serious injury. What am I supposed to do, walk 150 miles a day"??"
Takata recall - it was brought to my attention that my car is one of millions that has a defective takata airbag on the driver side. I was also told that Honda and many other companies are offering rental cars until the issue can be resolved, and have family members who have received rentals. After speaking with Volkswagen directly they informed me that "we don't have the parts to fix your car, or know when they are coming in." They also said we aren't offering rentals in the mean time. How is a massive company like Volkswagen allowed to let their customers drive cars that have been found unsafe and lead to deaths? the nstha needs to make sure people like myself are provided with safe cars until the problem can be fixed. It is the nstha job to ensure american drivers are safe and keep a skeptical eye on large car companies who have a track record of cutting corners. It is not ethical or moral for a company to not be held to the same standard as others. Make Volkswagen correct the problem or provide safe cars.
For four months now I have received recall notices from VW. I try to get my vehicle repaired, but am told the parts are not available. Today I received another letter from VW saying I need to get this done asap, but when I call, the parts are npt available. Someone needs to get these parts before another fatality occures.
"takata recall" hello I just wanted to state that I love my car but I have received not one but twice a recall on my car. The first was about my windshield wipers but now the driver airbag....? I first looked up the severity of the defect to find serious injuries and even death has been the result of the defected part not properly working... this is very alarming because anything can happen with motorists on the road and it doesn't have to be your fault. So I called the local Volkswagen dealership to inquire about what am I to do having this by law unsafe vehicle note my only vehicle in which I'm still paying for and only had a little over a year with. I drive my car everyday and am at risk everyday with a wife and child who also ride with me and my wife drives from time to time. They told me they had not received the parts to correct this issue yet and I will receive a letter when they do. I expressed my concern and truly feel that Volkswagen is responsible for at least offering a replacement vehicle due to its their error for safety inspections and checks until the matter is resolved. I expressed also after they denied any help other than to wait wow id rather had not known than to have to get in my car everyday wondering if my air bag is going to kill me... I truly feel that this issue was and is not being taken seriously at all and I as an paying law abiding have rights. This is negligence and I have read where this negligence led to loss of life!
I received a safety recall from VW regarding the takata airbags. I called the customer care (800-893-5293). They were not able to provide any information. I want a loaner vehicle or a replacement vehicle for my 20-year old son.
Takata recall. The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16V078000 (air bags). However, the parts needed for repairs were not available. The contact believed that the manufacturer had exceeded a reasonable amount of time to provide the recall repairs. The manufacturer was made aware of the delay. The contact had not experienced a failure. VIN tool confirms parts not available.
Letter from senator baldwin on behalf of constituent re 2013 Volkswagen Passat recall. The consumer was informed, the parts were not available. Updated 05/12/16.
Takata inflators: My Passat is on the recall list but I have not received notice of repair from VW. Additionally, they do not have a start date for repairs even estimated. We live in a humid environment (houston, Texas) and are very concerned why getting replacement airbags is not a priority given the region we are in.
I learned of the recall while online (recall is dated 2/9/16), and we still have not been notified by Volkswagen of the recall. I came across the information on my own. I asked about this at the VW service department, and the staff had no answers. Is VW obligated to give us notice of the recall and to offer a fix in an expedited manner?
The contact owns a 2013 Volkswagen Passat. The contact stated that the air bag warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the clock spring malfunctioned and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA campaign number: 15V483000 (air bags), but the VIN was excluded. The manufacturer was notified of the failure. The failure mileage was unknown.
The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 15V483000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.
"takata recall" I have had my Volkswagen Passat since may of 2015, since then my journey as a customer has been frustrating and a very scary experienced. Once I got the car within a week I took it to mechanics to get the usual diagnostics done to ensure the safety of the car. It automatically had the tire warning light on till date after tire changes, diagnostics, and timely services. My car's steering control has been a very big issue, turning and the performance of the vehicle ended up to be very unsafe as if I will lose control of the car one day. I have gone to get wheel alignments, tire changes, arm control changes and other several remedies that always tend to resolve in the same issue within weeks. I have put $1000 within the last 4 months and I have still a car that is going to fall apart very soon. I am also experiencing the air bag signal being off every time I enter my car and I am driving. As a young mother and student, I have found this car to have too many issues and every unreliable. To have entered my VIN in the recall system and realizing that my car has a rotating clock issue with no remedy has had me very worried, and I am afraid to drive my children in a vehicle that has no safety features that are due to fail in case of an emergency. I in some unsafe weather conditions pay for mta or cab services to get to locations safely. To have a remedy that is unfound as of yet puts my family and myself in harms way.
A D V E R T I S E M E N T S
- Herndon, VA, USA