This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving a 6 speed M/T. without auto start/stop, traffic in front of me was slowing to a stop. Slowing down, I shifted to neutral to come to a stop. When stopped, the engine completely shut off and had to be restarted. Has happened twice in the 3 days I've owned.
Brand new 11 days old 2019 Jetta gli manual engine shut down three times while in traffic. Car was in neutral, started to shudder and shut down and had to restart. This happen while driving and the car was placed in neutral descending down a hill in heavy traffic. This also happen at a stop light and stop sign. All three incidents happen in the same day. Very concerned with my families safety. I did some research and this seems to be a known issue with VW.
This is a brand new manual transmission Jetta gli with only 160 miles. After driving for about 16 minutes at highway speeds on the expressway, the car quietly stalled out while coming to a stop on an exit ramp. I restarted the car, drove to a stoplight about a minute away and after coming to a stop at that light the car stalled again. Was able to restart the vehicle once again and drive off. This is a very dangerous situation if the car was to stall in the middle of a turn or at high speed on an expressway.
The engine of my new 2019 Jetta gli 6mt sometimes stalls when coming to a stop. The clutch pedal is fully depressed (disengaged), with the stick either in 1st or neutral. This happened 3 or 4 times yesterday, Aug 1 2019, after driving with medium speeds on hilly roads for 30-45 minutes. The vehicle has around 350 miles on it.
Engine and transmission have groaning and growling sounds at gear 4,5, and 7. very loud at times. Also there seems to be some hesitation to accelerate. VW knows about this issue and is doing nothing. Moreover, VW knows it's the torque converter as they sent out a software update to unsold Jetta's to dealers but aren't doing anything to already sold Jettas. Only saying these noises are normal. This defective converter is on hundreds or even thousands of Jetta and everyone is having the same issue. It's dangerous and a safety issue.and damaging the transmission
- Hermitage, TN, USA
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Engine stalls occasionally, I have the dsg automatic transmission and sometimes when I am at a complete stop, the engine turns off and a request displays on the screen asking me to manual restart the engine. This has happened to me 5 tomes already since I've purchased the vehicle last a few days ago. The vehicle has about 400 miles on it, I've purchased it new. I'm concerned that the engine might stall on the highway and I'm concerned about my safety with the vehicle.
2019 Volkswagen Jetta gli 35th anniversary edition 6 speed mt odometer: 408mi built 12/2018 in Mexico vehicle intermittently stalls when coming to a stop with no cel. The dealership was unable to recreate or diagnose the malfunction because it's occurrence is intermittent and there are no codes left in the ECM or tcm.
Engine stalling on new vehicle. Two events occurred in one night, 7/23/2019, with about 790 and 801 miles on the odometer. In both cases, the clutch was disengaged while braking and slowing to approach a turn. The engine was under no load and should have returned to idle when I disengaged the clutch. Engine stopped running and had to be re-started via the starter button. My vehicle is a 2019 Volkswagen Jetta gli, 6-speed manual transmission and 2.0 liter turbo engine.
Brakes are making a pulsating sound from when it was at 20000 miles, have been issues with the car from day 3 of owning it. Volkswagen refused to take the car back saying thats not a valid complaint.. engine makes a rumbling or a grinding sound when it is at 35-40mph ! car looses tire pressure every week. When going throught even a minor pothole it feels as if the struts were rammed on the road !! insufficient lighting ! drives almost like a bull ! feels like its just dragging itself.... awful to the core ! seat frame has been changed once before in 3 months 2days of owning my car and it has started to shake again but was ignored by the dealership! and all these things happen when on highway and city! car makes vibrating sounds but ignored by thw dealership
The contact owns a 2019 Volkswagen Jetta. While the vehicle was at 1,500 rpms, the contact heard an abnormal noise. The vehicle was taken to crown Volkswagen of lawrence (located at 3400 Iowa St, lawrence, ks 66046, (785) 838-7750), but was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 15,000.
2019 R line Jetta was originally making a grinding sound at 1500 RPM. Now I just got a check oil level notification on my dash. This car has less than 7,000 miles.
The contact owns a 2019 Volkswagen Jetta. The contact stated that the vehicle randomly stalled without warning. Cook Volkswagen (2110 belair rd, fallston, md 21047, (410) 401-8684) and the manufacturer were contacted and indicated that this was a known issue, but there was no remedy. The vehicle was not diagnosed or repaired. The manufacturer was to buy back the vehicle. The approximate failure mileage was 100.
My manual transmission-equipped 2019 Jetta gli (2.0T) stalls at slow speeds and at stop lights despite the clutch pedal fully engaged ("to the floor") or the vehicle coasting in neutral. I have had the car for three days and in two of those days, the vehicle has stalled while driving through city streets and at stop lights. The first occurrence happen at approximately 100 miles on the odometer, with the second at around 120 miles. The vehicle showed no preemptive signs of a stall, and necessitated a full re-igntiion of the engine in order to proceed out of traffic. A quick search of "2019 Jetta gli/gti stalling issue" returns a large list of identical occurrences with manual transmissions in 2019-built engines/drivetrains.
Engine on manual transmission repeatedly shuts off when coming to stop with clutch pedal fully depressed. This is similar to the auto-shutoff feature in automatic transmission, but should not happen with manual. Car must then be restarted with push button start. This is dangerous when in traffic.
Vehicle is randomly stalling when coming to a stop and the vehicle must be restarted. This happens regardless of whether the vehicle is in gear, if the clutch is fully pressed to the floor, or if the vehicle is in neutral. This seems to happen more frequently when the air conditioning is turned on. The vehicle is either slowing to a stop or has come to a complete stop when this happens. This has happened on the highway and in the driveway. I am afraid this will happen in the middle of an intersection and cause an accident.
While in neutral, the engine shuddered a little and then cut off. This has happened multiple times. Most recently I was stuck in the middle of an intersection while I had to restart my car.
Check oil level light/warning bell came on. Let the car cool, went out to check the oil with the dipstick, was very little oil in there !went to the auto parts store, checked it again, and this time the oil was back. Car was ok for 2 days then light came on again.
1. first issue is the car running low on oil before it reaches the 10K mile mark. This car should be getting an oil change every 10K miles however it will run out of oil before the 10K mark is achieved. 2. there is a grinding noise at about 30mph that seems to be associated with the gear change. Therefore, I believe this particular issue is transmission related. This particular issue has been happening since the car was first purchased.
All sensors including airbag and ABS reported errors. VW representative over the phone said it does not sound safe to drive. Dealership claimed no issues found with the vehicle. Rattling sound which is persistent after VW installed a software update for a known issue with the transmission shifting gears. While the engine running and changed from park to reverse, the car rolled forward and transmission would not respond to attempting to accelerate. Vehicle rolled into a pole which stopped it from moving forward while in reverse. All photo and video documented. Volkswagen claims this proof does not matter because 'there is nothing wrong with the vehicle. There is also a residue from manufacturing on the windshield which they have attempted multiple times to remove, and the issue is still persistent. They refuse to replace the windshield or admit the problem is from manufacturing. Multiple trips to have the vehicle serviced and continued to be told 'nothing is wrong' and my documented proof 'does not matter'.
A D V E R T I S E M E N T S
- Prince Frederick, MD, USA