This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Sunroof shattered in an upward direction while driving, shortly after, the rear windshield also shattered while driving. Neither time was the car hit with anything or anything out of place.
Dealer issued keys are impossible to turn when attempting to turn off engine in stationary/park position. Have to flick key forward causing a power surge to shut the engine off. Process is getting worse, now fuel light is on stating that my fuel sensor is broken. Car has lost power when accelerating as well. This is all connected to the power surge needed to shut the car off. Dealership states, there has not been a recall for this type of issue, it will cost me upwards to $1000 to fix ignition cylinder. It looks like it's one of the only issues with this vehicle and is known by the dealerships. Dealership only advises to purchase new vehicle with "push to start." This will be our first and last VW.
While driving the vehicle, it starts to stall or have stalled while slowing down or sitting in rush hour traffic; or while stopped at a red light. The dealer stated the code was P0011 and the camshaft position sensor needed to be replaced. The part was about $75 and the labor just under $400. The check engine light came back on within 2 days and the issue started again. Now the dealer stated code P0011 again, and also code P0016 crank shaft position correlation which is the timing belt he stated. He also quoted a price over $3000 to have the work completed. I asked if this was the problem all along and the P0011 was misdiagnosed the last time since you have the same code again. Was the old position sensor bad or not. He could not answer. I told him I can't keep spending money if you can't grantee a fix. I don't want to come back in a few weeks with the same code, but the price keeps going up. Also, that stated they completed a recall update to the ECM software. I told them I was surprised as I had checked NHTSA and it stated 0 incomplete recalls. I know this as I researched the P0011 issue several weeks ago, and someone mentioned in a post to check for this update. This appears to be a common issue as many people on this site have similar complaints to my own, with the 2014 VW Jetta: Https://www.carcomplaints.com/Volkswagen/Jetta/2014/engine/engine_dies_stalls_while_driving.shtml I can't afford to keep paying for possible fixes. I need for VW to work on my vehicle and complete the repairs and make sure it's what is needed to resolve this issue. Also, I've noticed that since this issue has started, the car is burning fuel at an incredible rate; going from a half a tank to a quarter tank in a 12 mile trip to work and 12 miles back home, without any other stops. I would think 24 miles round trip in traffic would burn maybe 2 gallons, but not a quarter tank of gas.
- San Antonio, TX, USA
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Purchase (2 ) 2014 VW Jetta. The ignition cilinder stop working 6 months after buying the car. After numerous times at the dealer with the second Jetta and telling them something is wrong. The dealer kept on telling me their is no recall and I would have to replace it at my expense. This is a common problem since looking at this matter on the net.. at times this key problem is a hassard because it can make the electronics of the car fail. Does some have to die for this to be a recall and protect the consumers? please look into the matter and make VW own up to what is the right thing to keep people on the road and not six foot under. Key stop working while car is running, electronic frailer, you can turn keys to any position, can turn the car on, I was on vacation on a ferry and could not move the car cb the key could not be turned for anything.
Air conditioner vibrates front radiator and entire car. Was working great ( no vibration) then one day when turning on air conditioner it starts vibrating the car and front radiator its noticeable at all speeds including highway. When air conditioner turned off vibration goes away.
Ignition issue. After turning on the car the key gets stuck and it's difficult to remove the key from the ignition. It has taken me upwards of 25 minutes at time to jiggle the key and remove it. This is an inconvenience and a safety issue.
This volswagon Jetta has had 3 separate issues with the ignition. The car will not turn off and the key is stuck in the ignition. VW replaced the part once, but will not replace it now. Same issue as before.
I had. Smoking and hesitation. Had my car checked out at elite auto repair 401 736-8942.. they did a diagnostic and came up with finding a severe leak at top of transmission. Found transmission leaking from oil cooler seal.at that time he found a recall on this. I called VW in warwick R.I and they stated no recall for this. I have copy of recall pulled and it was clearly a recall. I am hoping you will reach out to me. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
The ignition switch on most cars break within 50,000 miles. This stops the owner from being able to remove the ignition key, thus making the vehicle easy to steal.
A D V E R T I S E M E N T S
- Middle River, MD, USA