This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My Jetta began having issues starting once driven. It progressed to stalling while idling and at traffic lights. It further progressed to stalling while driving, slowing for turns ect. The emc relay was replaced by mechanic. Apparently this is a common problem that needs to be recalled by Volkswagen
Upon arrival at destination key will not come out of ignition, this has happen on 12 occasions. Transmission is leaking around oil ring which may cause it to flow in coolant. Dealership stated recalls are out just not my VIN number. I would like for this VIN to be included, asap.
Car engine just died while in drive, usually while slowing down and coming to a stop. When brought in for repair, a fuel engine was replaced. Two weeks later the problem began occurring again. Another part was replaced. Four months later, the problem has returned. The engine starts to shake will in idle with foot on break. And then shuts off.
The vehicle is known for intercooler icing and Volkswagen dealerships don't want to do anything unless they can replicate it. After driving in cold weather and starting the car up again the intercooler has water build up from condensation that can potentially hydrolock or destroy the engine by pumping water through it.
My vehicle; for months now, has either not started up right away or shut off while driving through city streets and a major freeway. While driving the car loses power but the battery has power. Power steering becomes lost and I have to push the vehicle off the road or freeway. The vehicle has a rough idol when this occurs and becomes unsafe to handle and carefully remove from a busy road.I have taken it in to VW service multiple times and thet cannot fix it. No code comes up on their diagnostic computer and no check engine dash lights illuminate. This issue seems as though it is impossible to fix by the dealership who sold it to me, and self diagnosing is out of my league.
- Phoenix, AZ, USA
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Car shuts off while driving on highway. Lost all power. Pulled over, placed in park, and then the car started. Engine light stayed on. Happen multiple times. I don't feel safe driving this car
After exiting the freeway and got to the overpass I had to stop, after a accelerated the engine shut down, lost all electrical power except for the radio, fortunately after the overpass was a downgrade so the car was able to coast to safety on to the shoulder. This has not been the first incident where the vehicle has lost complete power while driving in city streets. This is my wife's car, she had complained to me of the car not starting after she gotten off work, we tried to jump started it and it still would not start, so it had to wait till I got off from work. Soon as I got to the vehicle after my shift, I tried to crank start it and the vehicle started with out hesitation. While driving in the city street, after making a stop the vehicle engine shut off, I was unaware since the radio was still playing, so my wife pointed out this had been happening to her as well, even after we replaced the battery. So I took the vehicle to my mechanic and he mentioned that this could be an alternator problem, so we replaced the alternator as well, but the vehicle continues to shut down or it just won't start. I decided to check the wiring to the battery and to the distributor and after doing this the vehicle will start up again. Last episode was on 11/15/2019 as I exited the freeway on my way to work. When I got home I remembered that my wife had handed me a couple of latters from the VW dealer witch we had omitted since we bought the vehicle used in a car lot. This is how I found out that these letters where notices of the recalls on this particular vehicle. I shared this with a friend that claims he also had the same problem with a VW vehicle he owned, he explained that the problem in his unknown VW model, the electrical wiring was at fault. I'm scheduled to bring the vehicle in for a recall for the key column, witch is not associated to the problem according to VW rep.
2014 Jetta with 90000 miles stalls all the time in cold weather. It will just shut off when coming to a stop in traffic or stop signs and red lights. I almost got ran over by a large 18 wheeler when vehicle stalled in baltimore tunnel. Someone is going to get hurt unless there is a recall for this issue, please report this issue if it occurring to you.
Dealer issued keys are impossible to turn when attempting to turn off engine in stationary/park position. Have to flick key forward causing a power surge to shut the engine off. Process is getting worse, now fuel light is on stating that my fuel sensor is broken. Car has lost power when accelerating as well. This is all connected to the power surge needed to shut the car off. Dealership states, there has not been a recall for this type of issue, it will cost me upwards to $1000 to fix ignition cylinder. It looks like it's one of the only issues with this vehicle and is known by the dealerships. Dealership only advises to purchase new vehicle with "push to start." This will be our first and last VW.
Perfectly maintained 2014 Volkswagen Jetta with 65K miles on it "timing chains are stretched and camshaft adjustments values are outside of specifications meaning the camshaft has failed". there is also an issue with the tensioner. The vehicle has stalled, felt as if it was going to buck forward when stopped at a light, RPM is inconsistent with speed. This issue was already address in a class action for regular VW Jetta's. my vechile meets all of the criteria when it comes to mileage, the year, and maintenance done. However, it's a Jetta 2.0.
Excessive stalling at intersections, almost hit when making a right turn because the car stalled. Restart the car and works fine, but is getting more frequent.
The contact owns a 2014 Volkswagen Jetta. While driving various speeds, the engine suddenly shut off. After approximately ten minutes, the vehicle was restarted. The vehicle was taken to three county Volkswagen (701 riverside ave, lyndhurst, NJ), but the cause of the failure was not determined. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 40,000.
While driving the vehicle, it starts to stall or have stalled while slowing down or sitting in rush hour traffic; or while stopped at a red light. The dealer stated the code was P0011 and the camshaft position sensor needed to be replaced. The part was about $75 and the labor just under $400. The check engine light came back on within 2 days and the issue started again. Now the dealer stated code P0011 again, and also code P0016 crank shaft position correlation which is the timing belt he stated. He also quoted a price over $3000 to have the work completed. I asked if this was the problem all along and the P0011 was misdiagnosed the last time since you have the same code again. Was the old position sensor bad or not. He could not answer. I told him I can't keep spending money if you can't grantee a fix. I don't want to come back in a few weeks with the same code, but the price keeps going up. Also, that stated they completed a recall update to the ECM software. I told them I was surprised as I had checked NHTSA and it stated 0 incomplete recalls. I know this as I researched the P0011 issue several weeks ago, and someone mentioned in a post to check for this update. This appears to be a common issue as many people on this site have similar complaints to my own, with the 2014 VW Jetta: Https://www.carcomplaints.com/Volkswagen/Jetta/2014/engine/engine_dies_stalls_while_driving.shtml I can't afford to keep paying for possible fixes. I need for VW to work on my vehicle and complete the repairs and make sure it's what is needed to resolve this issue. Also, I've noticed that since this issue has started, the car is burning fuel at an incredible rate; going from a half a tank to a quarter tank in a 12 mile trip to work and 12 miles back home, without any other stops. I would think 24 miles round trip in traffic would burn maybe 2 gallons, but not a quarter tank of gas.
After having the car for a year, the injector coil pack malfunction. The car would sputter and slow down speed while driving and would stop. I went through 3 replacements. When the car is idle, the car shakes or like it is stressing itself to work hard being idle. The key ignition is now giving problems. The car will not recognize the key and will not turn on. If you hold the key at a certain angle it will turn on but it is hard to take the key out of ignition.
Engine seized with no prior warning. The oil light or temperature light did not come on prior to car stalling with a seized engine. We were driving on the highway at highway speed when all of a sudden the car would not accelerate and an epc light came on, not a check engine light. When we pulled over the car stalled with all the warning lights on. The dealership told me the next day that the engine had seized. I have changed the oil every 10000 miles with synthetic oil. There is no reason this should have happened.
My 2014 VW Jetta (86000 miles) was parked. I tried to turn it on; it would crank but wouldn't start. Got it towed to the VW dealership where they told me the timing belt and tensioner had to be replaced. The opened the engine to inspect for further damage and found several bent valves.
My car has had many problems and has not been able to be fixed through the dealership. All problems occurred after 50,000 miles. The engine seems to run and start hard. The car would not accelerate when driving. It would rev up but no motion until something eventually switched into gear, while in motion on streets and highway. It will act like this for awhile without triggering a code. I would bring it to the dealership and would be told it was nothing. Eventually it will trigger the epc code, but the code will disappear the next time the car is turned on. About 4 days after that the engine light comes on. Volkswagen dealership has "fixed" this issue once before stating that it was a manufacture defect. They covered the cost, but since then it has happened again and they state that now I am responsible for covering the repair, when it wasn't fixed correctly or diagnosed correctly in the first place. I have missed numerous days of work, and have been without a car do to diagnosis/ repairs for over 2 months in this past year. This should not happen with only 56,000 miles on a car.
A D V E R T I S E M E N T S
- Ocean, NJ, USA