This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
During this summer (2024), I got a warning with three beeps then warning lights came on, went off for a several months, and now have come on and stayed on (ABS, TRACTION CONTROL, BRAKE, AIRBAG, Tire Pressure). This has to be an issue with VW. There was close to 63,000 miles on the car at the time. Now there's only 64,000 miles on the car. The dealer service center couldn't really determine the cause but still quoted a repair of nearly $4,000.
PTC Heater - Driver side footwell short / overheating Burning smell Climatronic temp set to warm Fan speed on or off Outside air temperature below 35deg fahrenheit Burning plastic and vapor starts filling the cabin within 10 seconds Fear of vehicular fire or related health effects from exposure. No warning codes or lights to indicate an issue.
First owner, brought brand new, serviced the car every 5k, current 61000 mileage, no prior repair or accident. Nov 16, 2022 Jetta-??s engine light went on suddenly, next day engine light off, then it went on and off for a couple of days. Drove to the dealership Nov 21, was refused to check as they're too busy; drove to AutoZone Nov 22, did a diagnostic check, trouble code P0131 (power train system) and 02214-002(Anti-lock Brake System), suggested replacement of an Oxygen sensor. Four days later on Nov 26, drove at the parking lot at low speed between 10-15 mph, the car suddenly stalled for the first time. Was able to drive 1.6 miles back home at very low speed. Nov 28, 2022 Dealership was fully booked; was able to drive the car to a close-by shop who said could fix it. The independent shop replaced two oxygen sensors, spark plugs, spark plug wire set, fuel system treatment and coil ignition. Pick car, stall persisted. Drove back, at second attempt, the shop claimed they replaced one faulty oxygen sensor, still was unable to fix the issue and towed the car to the dealership, dealership test drove multiple times and found nothing wrong. Dec 4, picked up the car, stall persisted within an hour. Called the shop, they didn't know what to do and suggested taking the car to the dealership. Dec 5, drove the car with no problem to the dealership. Described the issue, asked for a 60,000 miles maintenance and check crankshaft sensor, both refused by the service consultant. Asked to check all the parts been replaced. Dec 7, dealership called, claimed three mechanics were working on it and could not pinpoint the problem, best guess is ECM but no guarantee. Dec 9, picked up the car, car stalled three times within two minutes leaving the dealership; unable to hit 30 mph on highway, dangerous to drive in daytime traffic; found a parking lot and had the car towed back home. Today Dec 19, car stalls within a minute of starting. Not safe to drive. VW America declined buy back.
Hello, Recently error codes P309D and 01314-013 were detected via a code reader. Translation of codes indicate Powertrain System and/or ABS ECM. The vehicle will lose power upon downshifting which requires the engine turned off and back on. Once the car reaches normal operating temperature, the issue does not occur. In addition, the Hybrid System is not available. The monitor indicates the battery is being charged. The battery will discharge power, but not to the engine. Not sure where it goes. Finally, the loss of the Hybrid System has resulted in a lower miles per gallon from 45mpg down to 29mpg. Vehicle is available to inspect. Loss of power puts me at risk. The issue has not been confirmed by an Independant source including dealer, police and insurance company. The vehicle has had transmission problems in the past. Loss of power and certain gears, specifically even gears and reverse.
Last Thursday, we were driving at night when both low-beam headlight went out at exactly the same time causing us to be driving blindly for a moment. Luckily, the high beams still worked, but this issue seems to be some sort of short, and is dangerous. After looking online, it seems this has happened to lots of people with VW Jettas
- Stephens City, VA, USA
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Motor was replaced at 104,714 miles due to knock in engine. Got car after motor replacement and car is doing same exact thing with less than 5000 miles on new motor. Codes that are appearing are oil pressure switch and power train computer issues.
Every single light on the dash is turned on even though there's no problem, and the speedometer meter doesn't move. I got the issue fixed by an independent mechanic who said the computer only needed to be reset, but the VW dealership insists that I still have a big issue that can effect the usage of my brakes, airbags, everything, and wants to charge me $3500 for a non-problem. Since the sensors are all on, I don't know when to fill up oil or gas, and I won't be alerted if I have a flat tire or there's an issue with the engine. They also mentioned that since the sensors are dead it may not deploy my airbag system. I've been told it's not worth fixing, my car only has 49,537 miles and is in good condition; this is absurd.
I had 38C4 recall fixed on my car on 1/14/20. Prior to that I did some electronic issues fixed. Recently I parked my car and it would not go in reverse. I got out of parking spot and was able to drive fwd. I was on my way back to work with my coworkers and my car just suddenly died. I restarted it and it went a small way further and died again. I had it towed to galpin VW, in West hills, ca. They said the computer read that it needs a new gearbox. I believe my vehicle has been part of a couple recalls but hasn't been flagged. One of the recalls ended with production date 10/2013 and mine was manufactured 11/2013. That might have been 34F6/4V. Not sure. My car died before the fix for 38C4 also. I was on a busy street and could have got myself and my coworkers killed. I tried to speak with VW customer care, with jennifer who said after speaking with superiors there was nothing she could do. My car only has about 62,000 miles. I need help with this.
In the following, lb/hb is low beam, high beam: ' the dashboard indicator for hb is always on, even when the steering column lever is on lb and lights are really lb. ' the turn signal dashboard light blinks fast -- like there is a burnt-out bulb -- but they actually flash fine. ' when the steering column lever is set to hb, all lights on the driver side are dead; or, the hb bulb doesn't light at all and the lb bulb goes faint. ' when I turn the lights off when the engine is running, they stay on ' say I'm driving at night all everything is fine. I turn the car off; when I start it up again seconds later, the lights are messed up finally, the lights usually stay either working or are messed up while driving, but once in a while, they will go from working to messed up or vice versa while driving. But I work at night and live only one mile from my job, so I have not had this car on the road at night for any significant length of time. The most common scenario is that the car has sat for hours; I start it, and the lights are either messed up or working fine, and they stay that way until the car is turned off and started again.
Epc warning light came on suddenly; vehicle throttled down and continued to buck and stall out; loss of power and speed. Very dangerous while in traffic. No specific diagnostic code(s) were saved or triggered. This causes costly and unneeded diagnostics and repairs
I been trying to get my sticker since last year....I haven't been able to cause of the re call. I been driving expires tags....am annoy already with this recall T the dealer should had told me since tha begging...my car keeping losing oil and and. Can I just get a refund
April 13th,2020 I took my car in to the local VW dealership to have it looked at. Road testing produced nothing, but P1732 and P173D codes were found. The service department called the VW tech line and VW indicated that a new transmission was the only option. My cost would be $9236.14. Afterwards, I stopped at the local independent german auto repair shop to have my paperwork looked at. This shop indicated that this was a new transmission design, intended for the hybrid, and that it was full of bugs. I was informed that VW knew about the issue and created a software bandage to fix it. The fix was not a permanent solution, rather to prolong the life of the car instead of VW fixing the issue under warranty. This shop also indicated that normal service done to cars would show a potential problem, but VW indicated to clear the code and not tell customers. Transmission I am not sure the exact date that the transmission issues began, but I do know that it was after March 27th, 2020. I know this because I worked all day for news America marketing and there were no issues with the car. On the day that the issue began, I had been using E-mode frequently and I noticed that the car was running hotter than normal. I stopped using E- mode. Currently the car is drivable. The check engine light does not come on regularly. When there is a problem, only odd gears are available. Gears 2,4,6, and reverse are not available. When the check engine light comes on, the car will immediately downshift to an odd gear. For example, 4th gear to 3rd. This results in the car slowing down quickly due to the high RPM. If the car is in 2nd, shifting to 1st causes the car to come to a stop over a short distance.
Hi I bought my car 2017 I didnt know about the recall until October.... its says it's on fixable so I cant get my registration or sticker I want a refund or a new car R if I could get a response right away cause mytags or expierd
My Jetta began having issues starting once driven. It progressed to stalling while idling and at traffic lights. It further progressed to stalling while driving, slowing for turns ect. The emc relay was replaced by mechanic. Apparently this is a common problem that needs to be recalled by Volkswagen
Car ignition stopped working well after some months of purchased. Now, car ignition is hard and takes several times for starting the car. It's is dangerous in an emergency occasion that I don't have my car ready.
While driving on the overpass the car cutoff almost hit from behind by a dump truck would not crank back up for 7 minutes. Airbag light on show malfunction of airbag
My vehicle; for months now, has either not started up right away or shut off while driving through city streets and a major freeway. While driving the car loses power but the battery has power. Power steering becomes lost and I have to push the vehicle off the road or freeway. The vehicle has a rough idol when this occurs and becomes unsafe to handle and carefully remove from a busy road.I have taken it in to VW service multiple times and thet cannot fix it. No code comes up on their diagnostic computer and no check engine dash lights illuminate. This issue seems as though it is impossible to fix by the dealership who sold it to me, and self diagnosing is out of my league.
A D V E R T I S E M E N T S
- Mobile, AL, USA