CarComplaints.com Notes: Digging through the long list of NHTSA complaints about a sudden loss of engine power and the high pressure fuel pump failing, it's never good to come across the "my car (with a cold engine) set itself on fire in the middle of the night" complaint.

10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
47,979 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Volkswagen Jetta miscellaneous problems

miscellaneous problem

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2011 Volkswagen Jetta Owner Comments (Page 2 of 4)

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problem #42

Jan 242019

Jetta

  • 74,352 miles

A D V E R T I S E M E N T S

I have a problem with the ignition key switch that has been more difficult to start up and turn it off when is stationary of curse. The switch its getting stuck or jammed and wont move any where until so many tries and moving the drive wheel. I spend 1 hrs yesterday 04/13/19 trying to power the engine off because of the ignition key and my wife drive the car too but she is not strong enough to turn the engine off and she called me to help her. I have this problem since January 2019 and I don't know what I have to do. I have other problem with the driver seat that is cracking when I'm driving and press the break pedal my seat make a click and noise every time the car change the speed.

- Simpsonville, SC, USA

problem #41

Apr 102019

Jetta

  • miles
Key gets stuck in ignition and I cannot turn off the engine.

- Charlotte, NC, USA

problem #40

Mar 282019

Jetta

  • 106,000 miles
Key stuck in ignition switch in the on position

- Pascagoula, MS, USA

problem #39

Mar 102018

Jetta

  • 182,000 miles

A D V E R T I S E M E N T S

Horn doesn't work and there is no warning light. A vehicle decided to do a U-turn in front of me with no warning. Hit the horn to find it not functioning. There is no warning light to indicate there is an issue. The part that failed is also tied to the airbag system. The part that failed is the clock spring - J527 module as noted in the VW dealer indicating the horn functions but the module needs to be replaced.

- Pinckney, MI, USA

problem #38

May 192018

Jetta

  • 106,000 miles
The ignition switch on my 2011 Jetta is regularly becoming stuck and I cannot turn off my vehicle. I spent over an hour on Saturday evening while parked in driveway trying to turn the vehicle off and remove the key to no avail. I had to remove the fuel pump fuse along with unplugging the battery. The radio system also went out. Following a loud pop the system quit working completely. Similar to many reports I have read online since the occurrence.

- Arlington, TX, USA

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problem #37

Apr 142018

Jetta

  • 88,744 miles
Ignition lock cylinder abruptly failed. The vehicle would not start at all due to this failure. They key would not turn at all. It worked one moment and immediately stoppedf working. Stranded and had to have the vehicle towed. Tow company had to disassemble shifter to put the vehicle in neutral in order to tow. $645 + for tow and repairs.

- Chandler, AZ, USA

problem #36

Feb 142018

Jetta

  • 117,000 miles

A D V E R T I S E M E N T S

I can't get the key out of the ignition and I can turn the car off.

- Freeport, IL, USA

problem #35

Jan 062018

Jetta

  • 68,000 miles
It is a safety issue that the vehicle's horn started weakening out and it stopped working. I did some research and found that other people who owned an MK6 (2011-2015) Jetta had the same issue across the nation. Please enforce the VW to open a recall for this issue.

- Richmond Hill, NY, USA

problem #34

Jun 242017

Jetta

  • miles
Turned on vehicle, went to turn on the stereo, and once I hit the 'power' button, it turned on and then the screen went black, resulting in the complete loss of the head unit, radio, blue tooth, and clock. Fuses were checked in both the fuse box and the stereo itself, and no fuses were blown.

- Dover, DE, USA

problem #33

Jul 122017

Jetta

  • miles
Horn does not work & the ac doesn't blow cold right away

- North Port, FL, USA

problem #32

Jul 212016

Jetta

  • miles

A D V E R T I S E M E N T S

The car randomly stalls and has being doing so for over a year has been to several mechanics and they cannot fix the problem the dealership has been attempting to fix the problem since 08/30/2017 and currently has the car while I am carless. I have reached out to corporate and the manufacture and they just reply with emails stating they will get back to

- Murrieta, CA, USA

problem #31

Oct 302017

Jetta

  • 130,000 miles
Key will not turn in ignition on or off.

- St. Petersburg, FL, USA

problem #30

Oct 022017

Jetta

  • 81,000 miles
Key gets stuck in ignition when turning off the engine.

- San Jose, CA, USA

problem #29

Feb 102017

Jetta

  • 87,000 miles
Horn not working can not find fuse diagram anywhere to fix.I do belive that this is a saftey matter.don't have the money to take to VW dealer.I'am familiar in changing fuses and mechanichly inclined.so why would I need to take it to dealer.I should be able recieve a fuse diagram for my vehicicle id#

- Carson, CA, USA

problem #28

Jul 072017

Jetta

  • 28,000 miles
I cannot turn the key off and remove it or lock my car the engine keeps running

- Marietta, GA, USA

problem #27

Jun 182017

Jetta

  • miles
Key gets stuck in ignition when turning off the engine. Vehicle is always stationary and in and park. This is happened many times over the past five years of owning the vehicle, and is now occurring more frequently.

- Boca Raton, FL, USA

problem #26

Mar 152017

Jetta

  • 100,000 miles
Vehicle stationary, ignition locked/cylinder lock malfunction while car on, not able to turn car off. Wheel locked while car on. This occurred twice before.

- Houston, TX, USA

problem #25

May 312017

Jetta

  • 42,500 miles
It's now the 5th time that this happen. The key can't turn off the car! I can turn on the switch without problem, but when is time to turn off will take around 20 minutes to achieve it!

- Paterson, NJ, USA

problem #24

Feb 082017

Jetta

  • 69,500 miles
Upon starting the car on Feb 8, 2017, the radio/nav system/bluetooth system did not work.

- Lakewood, OH, USA

problem #23

Sep 092016

Jetta

  • 55,000 miles
Car stalls with no warning while driving. Fuel smells permeate the air around vehicle after a few minutes of attempted starting. VW denies it is a fuel pump issue. The car has been in a shop for over a month with no fix in sight. Yet VW-America denies claim under lemon law.

- Campbell, CA, USA

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