This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving the touchscreen radio turned off and will no longer turn back on. My phone remained connected to the blue tooth system, however, I was unable to use this function since it goes through the radio and car speakers. The next day, while driving in the rain, my wipers stopped working as well. These are major safety issues (the lack of handsfree for someone that commutes every day as well as a visibility issue when unable to use wipers in rain).
I have a 2010 Jetta wolfsburg 2.0 turbo. I have had nothing but problems with it and the dealer can't seem to help me. The doors won't lock or unlock consistently with the key fob. When I lock it, the horn beeps to let me know the alarm is on, but the doors don't lock! not even manually. If I open the door, the alarm sounds, but the doors won't lock! the touchscreen radio made a popping sound about 5 days ago and went completely black. The radio is hooked up to the car's blue tooth so that is not working either. No hands free talking for me! I also paid a lot of money to have a lifetime subscription to sirius satellite radio for that car. That sucks! the blinkers don't work properly. If I put my left blinker on, the right one goes on and vice versa. My expensive key, broke off in the ignition randomly. The car stalls while idling. The gas pedal gets stuck in the "up" position causing me to lose acceleration on the highway and barely be able to move. My check engine light is constantly going on and off for no apparent reason. It is one thing after another. The car is only 4 yrs old! these are safety issues that it seems lots of VW owners are having. Having no locking doors, or doors that won't unlock, no alarm, no radio/bluetooth, faulty blinkers, and a sticky gas pedal are all dangerous! I left my car at the dealer for a whole day and they said "hmmmm......it's a mystery" um....what! from what I can see, I should be expecting my car battery to die any day now due to the radio. Lemon!
My 2010 VW Jetta wolfsburg radio went dead about 1 month ago. Forward to present day. After I came home from a 5 day vacation it would not start. I had to get a jump. This morning it would not start again after sitting 24 hrs. Before this all happened the doors would lock and unlock and the window would not roll up all the way. I cannot use bluetooth and my car sporadically will not start.
Door locks don't work requires replacement of entire door lock mechanism on three doors (drivers side front, both back doors). When the unlock button is pressed -whether it's the one on the door or on the key fob- the locks do not disengage. Sometimes the front door doesn't lock, yet the car alarm is set (so if you try to open the door after pushing the lock button on the fob, it opens and the horn starts blaring). The problem with the back doors makes it impossible to get a small child out of the back of the car as there is no manual door lock mechanism on the car. Would be dangerous in the event of an accident or other incident requiring that the passengers exit the vehicle. There should be a manual unlock mechanism for each and every door.
Driving up to park my 2010 VW Jetta wagon tdi curbside in front of my house, I heard a loud "pop" emit from somewhere near the instrument panel and the touch-screen radio in my vehicle went completely black. The radio supplies the vehicle's blue-tooth capability to allow drivers to communicate emergencies, and those calls must be done hands-free (I.e. over blue tooth or similar system), as required by law in California. Since this incident the radio (and speaker system) in the vehicle has been non-functional. I asked my local VW dealer if there were any outstanding recalls on this vehicle. They informed me there were none, but the radio spontaneously dying, particularly in this model year, has been a common complaint of VW owners. This is made clear by the many, many postings on various web boards. Factory installed defects in radios that prevent drivers from communicating emergency needs while on the road, and also prevent drivers from receiving emergency notifications over public broadcast channels while driving is a serious safety concern that must be addressed and remedied by the manufacturer immediately.
I was driving as usual and my stereo went out. I know a lot of tdi owners with the radio 1K0 035 180 ac have had this issue too. The sheer number of people complaining about the faulty touch screen stereo makes this more than just a coincidence. This is more than just an am/fm radio problem we lose cellular capabilities that were factory installed. This is a safety concern more than it is just a "luxury" item that VW installs.
A key feature of this vehicle is the capability for hands free use of on-board communications systems which is mandatory in several states for increased safety while driving. This capability is controlled through the factory installed radio system and blue tooth technology. When the oem radio fails the hands free safe communications system fails. This can result in a major safety concern. The radio installed in this vehicle failed with a pronounced pop indicating an electrical fault and will not operate. The radio is wired through other connections in the wiring harness to the vehicle information system above the steering wheel which includes operation data including miles per hour among others. Since this is an apparent electrical defect and is tied to other vehicle operation system information it becomes a major safety concern. Other owners have reported that their vehicles of this make and model have experienced related problems including failure to start and engine turning off intermittently. Volkswagen does not consider this fault a safety concern. These vehicles should be recalled to correct this deficiency at no charge tot he customer.
The sound system including cd player, radio, blue tooth hands free system, and aux stopped working suddenly. This car was less than 5 years old and this should be covered by Volkswagen! this is a safety issue because I purchased this car model because it had bluetooth. The less expensive model did not. Now I am not able to carry on a hands free conversation on my cell phone. Volkswagen needs to step up and have a recall or cover this issue.
Both exhaust pressure sensors malfunctioned causing vehicle indicator lamp to illuminate and failed emissions test. Quoted $595 for repair work, after repairs vehicle still will not pass emissions test.
At approximately 50K miles we where instructed by the dealer to change the battery. We followed instructions and consequently less then 1K miles later there was a large spark with the smell of electrical fire causing the radio to flame out and go dark. We where quoted $785 dollars to replace the radio on a four year old car. Possible electrical malfunction could lead to other problems.
While driving heard a pop and touch screen radio went dead all fuses test good and also lost all bluetooth capabilities. A rhythmic feedback was then audible in speakers and would not stop with car turned off had to remove fuse to stop the feedback noise.
The touchscreen radio (model rcd-510, manufactured by delphi and utilized in various 2010-2011 model vws) had failed completely. It is acting as if no power is going to the unit. All fuses were checked and they are functional. All bluetooth and hands-free capabilities, which were built into the stereo system, no longer function. Any use of a phone while driving requires the use of hands, which is illegal in many states throughout the us. Otherwise, pulling off of the road to place/receive phone calls puts the driver at increased risk of being struck.
Was backing out of a parking space and then placing the car into drive. As I pressed the accelerator to pull away, the car started sputtering like it wanted to stall out. Immediately took it to dealer for scan and no codes found. Car has done this since and no codes again. Last incidence was last week and as I pressed the accelerator, the car sputtered so I left off the gas. Upon pressing the gas pedal again, car shut off and the battery light on the car came on. Placed car in park and it started with no incident from there. Took the vehicle to dealership and again no codes so they will not repair. I am scared this car will shut off in traffic leaving me in the middle of the road. Still waiting on a decision from vwoa regarding the safety and driveability of the car.
Radio made a pop sound and turn off. Has not power up again. All fuses are good and power to radio is good. Radio has a flaw according to all the complaints by Volkswagen owners online. Could be a fire hazard. VW is not doing anything about this if the warranty is expired.
Touch screen radio on my 2010 VW Jetta tdi stopped working a few weeks ago. At the same time the A/C began to fail. This week after researching why the radio stopped working came across many threads discussing similar issue and the term "parasitic drain". this problem causes the battery to be drained. Woke up this morning and I got in the car and the battery is drained. Will try the dealership once it opens.
Another Jetta to add to the list with a faulty radio. The radio just died in the middle of a normal commute. I found in a forum that I'm just one of many so I'm lodging a complaint in hopes VW will listen. Also, the remote entry doesn't work sometimes and sometimes the car will not go into reverse without stopping the engine and restarting it.
The radio went dark, there was strange feedback through the speakers before this happened. Around the same timeframe the seatbelt chime would go off intermittently. There is defiantly issues with the electrical system with this car.
A D V E R T I S E M E N T S
- Onancock, VA, USA