This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Volkswagen Jetta. The contact stated while driving 35 MPH, the gear shift indicator started blinking on and off. The contact stated that the check engine warning light was illuminated. The contact parked on the side of the road and restarted the vehicle to reboot the gear shift indicator lights. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 125,000.
The car goes into neutral while driving it & will not return to gear. My car ending up stopping in the middle of the interstate! I was almost in a crash. The dealer repair said it was a mechatronic issue. The recall includes my year & model but somehow not my car? the dealer & VW Corp told me my VIN specifically was not part of the transmission mechatronic recall but that's exactly what is happening. The VIN's need to be re-evaluated because the problem still exists. The car just comes out of gear & stops -- no warning!! now I'm stuck with a car that I am afraid to drive & cannot afford $4K repair (the dealer also stated it's a "dealer only" type of repair).
The wipers stopped working first. Then it got stuck N neutral and went into limp mode and I'm unable to drive it. Had to get a new gear shifter and after all that money spent it still isn't fixed.
Had drove the car little while, then made a stop, cranked the car to leave and sounded like it was low on oil, that kind of. Tapping sound. Oil was fine. But the sound still there the next day. After driving it a mile or two. It got louder, then the check engine light came on. I stopped at the closest part store about 5 min after the light came on. They checked it with the scanner. Said it was a knock sensor code. P0328, bank 1.took it to VW. To get a diagnosits done. And the man said it was due to a recall. The problem I was hearing, and the code. Was from the recalled part. They changed that part. Said it was a fuse panel on engine block. The problem was still the same. Then, he said it was not due to the recall. And I still had to pay the 120 dollar for the diagnostic. And said they would have to open the engine to check any further, and that the labor would be about 2000 dollars. I had took it by VW before it started to have any noticeable problems.when I had happened to look up recalls online. The man looked it up by my VIN. Told me there were 3 active recalls. But it would be another week before they could get to it. I asked if it would be ok to continue driving it, was any of them serious enough to not. He told me, no, that it would be fine to drive. Said specially since I wasent having any problems already.
- Wynne, AR, USA
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The contact owns a 2009 Volkswagen Jetta. While driving over an hour at various speeds, the vehicle performed roughly and jerked. The brake pedal was applied, but the vehicle slid. There were no warning indicators illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The contact stated that the failure was similar to NHTSA campaign numbers: 09V333000 (power train) and 09V164000 (power train). The failure mileage was 100,000.
3 weeks after purchasing my pre-owned vehicle in May 2019, smoke started pouring out of the engine on my way to work. I had my car towed to a shop and was told the cause of the issue was broken engine hose clamps. The shop charged me almost $700 for brand new hose assemblies and clamps. Also, my transmission is slipping intermittently and I do not feel safe driving this vehicle.
The contact owns a 2009 Volkswagen Jetta. The contact stated that the electrical system failed and most of the warning indicators on the instrument panel illuminated. In addition, the instrument cluster panel was faulty. The vehicle leaked fuel and the power steering was faulty. The entire electrical system constantly failed. The vehicle was towed to crown Volkswagen of lawrence (3400 Iowa St, lawrence, ks 66046, (785) 838-7750) where it was diagnosed that the internal module in the transmission failed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 148,376.
My dsg transmission is throwing codes 18232-pressure control valve 3 N217 and pressure control valve 3 N215. Transmission reverse will stop working. Have to tun off car and tunr on will work. Also driving high speeds in freeway car begins to slip gears and then swithes to N. have to ry and pull over on side. Turn off car and turn back on. Car will then work in limp mode. Appapernetly this is a know issues with dsg trans but my VIN is not reported to to qualify?
The contact owns a 2009 Volkswagen Jetta. On several occasions, while driving various speeds, the vehicle independently shifted into neutral. The vehicle was taken to an independent mechanic to be diagnosed, but the mechanic was unable to duplicate the failure or retrieve a fault code. A dealer was not contacted. The failure recurred four times. The vehicle was not included in NHTSA campaign number: 09V333000 (power train). The manufacturer was notified of the failure. The approximate failure mileage was 105,000.
The contact owns a 2009 Volkswagen Jetta. While driving 55 mph, the vehicle shifted into neutral on its own. The vehicle was pulled over to the side of the road and turned off to reset the failure. The gear selector indicator illuminated prior to the failure. The vehicle was taken to the dealer (bob penkhus Volvo Mazda Volkswagen, 1101 motor city dr, Colorado springs, co 80905) where it was diagnosed that the direct shift gearbox failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact referenced NHTSA campaign number: 09V333000 (power train), but the VIN was not included. The failure mileage was 112,000.
The contact owns a 2009 Volkswagen Jetta. While driving approximately 70 mph, the vehicle stalled. When the vehicle approached a stop, the transmission fluid leaked all over the ground without warning. The vehicle was taken to the dealer (carousel Volkswagen, Iowa city, ia, 319-354-2550) where it was diagnosed that the transmission pump malfunctioned and rushed the transmission fluid out of the transmission. The technician recommended that the transmission be replaced. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure was not repaired. The failure mileage was approximately 110,000.
Oil seals leaking oil all over engine, major carbon build up failing axles. I was driving on the road and the car made a major thud and check engine light came on. Took car to dealer next day and they found all seals on the engine are leaking oil and water pump has failed and major carbon build up in engine. Found oil on ground of my garage. Front suspension known to make crunching sounds when going over major bumps when cold.
I am requesting that the dot NHTSA investigate the timing chain tensioner in this make and model of car. I started my car one morning and the engine made a metallic rattling sound as I proceeded to back out of the driveway. No check engine light came on until reaching the end of the driveway. Car was then driven to dealership immediately and diagnosed as having "jumped time" due to the failure of the timing chain tensioner. Upon picking up the car several days later after the repairs were complete, the service advisor informed us that the metal ring holding the tensioner latch in place had fallen off; allowing the tiny adjustable latch to fall out, and that both pieces were lying, loose, in the compartment when the car was taken apart. This failure appears to be related to technical service bulletin 15-12-01. A web search reveals that this problem has become more and more common and affects multiple years and models of Volkswagen automobiles. The car had approximately 49,000 miles on it at the time of the failure and never missed a service. VW was notified of the failure.
My Jetta is experiencing the same safety issues as indicated in report NHTSA campaign number: 09V333000. While in drive the transmission goes into neutral, uncommand. However, my VIN number is not included in the recall VW 37E3/S7 for NHTSA campaign number 09V-333. Please consider adding my VIN number to the VW recall. I will contact VW and request the same.
Check engine light comes on frequently and when I take to dealer it is always a sensor problem I have also had some electrical issues replacing bulbs frequently. Also while driving the shifting lights will all light up prnds, sometimes there is a loss of power. Also one of the overhead light seems to have melted due to a high heat source of some kind.
Car's transmission shifts into neutral with no warning. Has done it while turning in intersections, near rail road tracks, interstate construction areas. Car has to come to a complete stop and engine be shut off, then it may or may not go, may have to do multiple times before car will move again. Flashes error in dash and trans light blinks. Car was recalled once for this issue and "fixed" by VW and now it is doing it again. Total safety issue and VW is turning their heads to it.
The contact owns a 2009 Volkswagen Jetta. While driving at various speeds, the ABS module malfunctioned and caused the vehicle to shift out of gear. The affected parts included the speedometer and the power steering. The speedometer shifted to zero mph without the assistance of the driver, and the steering wheel stiffened, which caused further difficulties for the contact. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 90,000. Updated 09/22/16
Car is equipped with a dsg transmission. When shifting between park, reverse, neutral & drive vehicle's transmission fails. There is a loud clunking sound followed up by the prnds on the dashboard illuminating and and car being forced into a neutral state. Car has been looked at by several mechanics. Volkswagen dealership replaced the mechatronic unit. And independent mechanic replaced the dual mass flywheel as well. There is still no fix or change. Problem started around 120,000 miles.
The timing chain tension broke causing the chain to break off and bend several values causing extension damage to the motor. Most cars are equipped with timing belts but VW went to the timing chain in return the tensioner which they later revised is faulty and breaks causing the chain to destroy several important parts. VW is unwilling to help us with this issue that they know is an issue because they later corrected in the later models. I called customer care but because the power train warranty at 60,000 is expired they will do nothing. There is a huge forum started with several people that have had this use around 80-110,00 miles!! I am outraged and have to spend thousands of dollars to repair all the damage or basically get a new car. The car is worthless at this point.
A D V E R T I S E M E N T S
- Sylvania, GA, USA