This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car shuts off and battery light comes on immediately put on emergency flashers so I will not get hit from behind both times I have been stopped at a traffic signal I put the car in park and have been able to start the car again to get to a safe place I do not feel safe driving the car do to the fact it could stop at anytime first I took my car to my certified VW specialist he ran diagnostics kept my car for three days drove it but was unable to reproduce took my car back then again the next week same thing happened I heard a click car shut down and battery light came on this time I did not feel safe to even get it into the dealership so I called a tow truck to have it towed to the dealership. Feeling frustrated 2nd week renting a car waiting to hear from the dealership to make thing worse I bought my car new off the show room floor from [xxx] that dealership has since closed down I have noticed cracking if the paint on the hood vehicle has never been in an accident I was told from a body shop that repair work was done to the car probably because it was damaged in shipping and if the cost of repair is not at least 6 percent of the purchase price VW does not have to disclose to customer. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
My 2007 VW Jetta with 37K on it started to indicate on the dash cluster panel that the door is closed when its open. The vehicle also automatically locks the door on its own once I have exited the vehicle. I believe this is a safety issue that can lock my children inside the car, can affect other area of the car and can catch fire while on the road. This issue has been discovered on various Jetta, gti, etc and VW has done nothing about it. On 7/3/2014 @ 10am, VW of America was contacted and were not helpful and did not want to assist or stand by their product die to the warranty being expired. Open road VW of manhattan was contact for information and they confirmed that they have seen this frequently on the above mentioned models and that they estimate the jobs to be from $700 and up. This looks, sounds and is a factory defect. Please assist towards this issue.
The airbag light came on one day while driving. Pulled over and shut car off then restarted and light stayed on. Looked light up in manual and it states there is a problem with the airbag system and they may not deploy in an accident. This concerns me as a major safety issue. Secondly my passenger side door lock fails to lock or unlock intermittently. As a result I have to leave my car unlocked at times since there is no way to lock the door manually. Also is a safety concern if the door won't unlock in a crash situation.
While shopping on black Friday and intermittently since then the left rear door won't lock. Having a small child that is in the back seat, this is a safety issue for our family. It only takes one pull of the handle to open the door.
My VW Jettas sensor for the airbag constantly comes on when I start the car telling me that there is a problem with the airbag and it will not deploy. Problem first started back in 2008(bought the car brand new) and when I contacted VW for repair they told me that none others had this issue and they couldn't help me. When I started doing research I've found there are hundreds if not thousands of people saying the same thing about their VW airbag sensor is not working properly and that the airbag won't deploy in a crash.
- Spring Hill, FL, USA
Search CarComplaints.com for these popular complaint phrases...
The door lock doesn't work. It does not lock all the doors which can lead to a fatality if my little children open the door by accident. For what I seen this is a manufacture defect in all these vehicles.
My back passenger door doesn't lock, the door latch is out. The diagnostic report states that eventually my drivers door latch is going to go out as well. Two car doors do not lock leaving my car available for possible break ins. Currently can't leave valuable things in my car since it wont lock. Car doors have been acting up, leaving certain doors to open and others not. My passenger front door wont open, and currently only the drivers door opens, this electrical issue changes often and certain doors will lock and the next day it changes again. Called manufacture informed me nothing they can do for me. Called my dealership they told me the same thing. Car currently isn't under warranty, bought it without a warranty. Still making payments and not having a car that will lock and let me in, is an issue.
A light came on the dashboard with the icon of the airbag. I looked it up and found that it was a warning light telling me that the sensors in the seat that detect someone sitting in the seat were faulty and could result in airbags not deploying in the event of an impact. Other owners of VW Jettas from 2007 and years before and after have experienced this. There has been no recall although many owners, including myself, think there should be.
My crash sensor's went off for no reason. There was no accident at all. This is causing an airbag fault light to be on in my car and from what I understand, the airbags will not work now if the light is on. The previous owner of my car had this same fault fixed (with only about 20,000 miles on the odo). There are numerous complaints out there about these same faults on the same cars (mkv Jetta, rabbit/gti). There needs to be a recall to fix this since it is a safety hazard!
On June 29 2012 airbag indicator light came. Vehicle was taken to VW and they stated that it was the wire harness under the passenger seat. Since vehicle wa not under warranty I had to pay $375 to get it repaired (or so I thought) July 17th 2013 airbag light returned. On July 22nd 2013 I took car in to VW this time they had my car for two days and diagnosed the problem to be the airbag igniter. I questioned the fact that they didn't catch that the first time and they replied that the scanner didn't catch it(yeah right) the service guy tells me that its $500 for the part and 8 hours of labor, ouch!!! are you kidding me that is a safety issue and should be covered regardless. I contacted vwoa and I'm still waiting for a response. I refuse to pay that money for a safety matter that is clearly a manufacture defect. I will never again buy VW. I'm seeking repair expense paid by vwoa and a refund for the harness since it was not the problem.
As I was driving 65mph on the highway my car completely shut down. I had no lights, no gas, no anything. I was able to pull off to the side of the road. After about 20 minutes, the car started back up, but I only made it about 1.5 miles before it did it again. VW dealership replaced my entire computer module (J519) and then let me leave the lot. I continued to have trouble starting the car. The dealership replaced the relay for the starter because it was overheating. I am now (Oct 2012) having issues with the unlocking of my driver side door.
2007 wolfsburg edition Jetta: Experiencing issues latches/locks/linkages/ first with one door lock (rear left) around Sep 2011. Then 2nd door (rear ) warranty already passed, the dealer told me that the locks can go bad and need to be replaced, costing $250/$200 each plus labor $100 hr./3 hrs or $300!! for grand ttl almost $800! replacement. Now I already having problem with driver door!! this seems excessive specially VW should address this quality issue with their supplier now and have them fixed at no cost. This is a safety issue drive for work around some not nice neighborhoods, car can't be lock. I have 2 kids and afraid door can open so easily. I hope something is done before we hear really bad news. This is a serious issue as the locks serve as the first line of defense in anti-theft. I searching online and see others with similar issues, I decided to report, I still have issues with lock. Hope people reads and report the issue. I have bought 2 other VW is past and never had this problem. I don't think will buy a fourth VW.
Power door lock system failure. Can not lock entire doors. Key got stuck and could not remove key from ignition. Had to call a tow-truck, pay ($350) and have taken to dealer. Dealer recommended replacing entire power door systems. Cost me about $450...went ahead and approved replacement. $350 + $450 = $800. Power lock failed again...Sep-Oct 2012. Dealer again recommends replacing entire power lock system. What"??" no recall has be implemented or set....
The contact owns a 2007 Volkswagen Jetta. The contact stated that while driving 30 mph, the sun roof opened independently, the check engine warning light illuminated and numerous warning lights illuminated sporadically. The rear driver's side door could only be opened from the interior of the vehicle and the anti-theft system would only function intermittently. The contact spoke with several dealers and was informed that the failure was most likely caused by an electrical failure. The vehicle was not repaired. The failure and current mileages were 69,000.
The electric door locks on my 2007 Jetta failed to lock or unlock using the electric lock buttons in the doors or by using the remote. Only the driver's side rear door responds to any lock action. The driver's door only locks and unlocks with the key in the lock. This was not due to dead batteries in the remote control. This is a commonly reported problem (as observed by online reports by other owners) and could lead to safety concerns if a person is unable to unlock a door to exit the vehicle, or personal property concerns if a person cannot lock their door.
Once the vehicle is parked, I can't remotely nor manually lock the rear driver side door. Basically, three doors will lock, but the rear driver side door remains unsecure. The alarm doesn't audible, but does activate. This problem happened many hundreds of miles ago, intermittently but has come to a point were I can't secure my vehicle is not 100 % secured.
Poor obd on 2007 VW Jetta for engine speed sensor. [xxx] is the VIN of the car, recently the engine begin to stall/die soon after starting, unable to hold the idle speed but there was no mil/check engine light, upon several attempts it used to run fine it continued for several weeks. One fine day my wife and 2.5 month baby were driving on I-75 South to detroit downtown and car stopped in the middle of the freeway- it just stopped for no reason no mil or check engine light even after these events. It came back up running again after she was able to start the engine again. On the same day while she was driving back from the office it stopped while getting out of the parking lot again no check engine light. It was the scariest day, we towed the car back home even though it was starting again due to the fact that there was something seriously wrong with the vehicle. On 25th March 2011 I started the car in the morning then I saw the check engine light on dash board for the first time, and dropped it off at fox automotive dealer in rochester hills mi. Where they were not courteous in dealing with this problem, and found the engine speed sensor [crank angle sensor] was found broken, replacement of the same seem to have resolved the issue. However the main concern is the obd did not work when it saw several misfires and engine speed issues, which could have prevented my wife and baby not to drive to work on freeway, this is a serious concern. It is essential that VW dealer should also address such serious issues with some concern and importance where they did not give any opportunity for me to drop off the vehicle for repair the same day I towed the vehicle back from my wife's office, after few days of gap I was able to drop the vehicle where they worked on it after few days of wait time, they even recommended me to drive back the car with check engine light if I need vehicle the same day or early. I request the usa gov.'t to look into this matter immediately. Information redacted pursuant to the freedom of informatio
My 2007 wolfsburg Jetta just stalled on me last night. The ESC lights came on and then the battery light came on and then the engine died. I lost all power and coasted off to the side of the road. I thought it was the battery but all my lights, radio, headlights worked. I tried to start it but the red steering light came on too. I got it towed to the dealership because it should still be under warranty(<4 years, <40,000 miles). Luckily this happened in a residential neighborhood where I was able to safely get out of traffic. If this had happened on the freeway, a more serious accident could have occurred.this car was bought new and has never given me any issues.
2007 VW Jetta wolfsburg: Pulled out of VW dealership into an intersection and the engine shut off with no warning. Turned ignition off and back on and the car restarted. Got onto the interstate and the car lost power going about 65 mph. Gas pedal to floor and no acceleration. Removed foot from pedal and pushed again and car started to accelerate again. Exited off interstate and slowed down at intersection to stop at traffic light. Engine died and would not restart. Car was towed by VW to their service dept. The police were contacted to direct traffic due to the unsafe conditions created by the car stopping in an intersection. These problems occurred during rush hour traffic and we were fortunate not to have been killed or to have caused an accident. The problems occurred on an extremely hot day. The car was at the VW service dept for 12 days and over 600 miles were put on my car by VW. The dealership contacted VW of America to help diagnose the problem. The service dept mgr acknowledged low voltage on the meters he connected to my car and also the ignition would not start for him while he had the car at a gas station. Since they could not exactly re-create the problems that occurred, I did not feel they could assure me the car had been repaired and would be safe to drive. They were "guessing" at the repair. The ignition control module was replaced and I was assured by VW service dept and VW of America that the car was repaired and safe to drive. After driving appx 300 miles, the car stalled again. I have seen similar problems reported on the NHTSA website under various categories for 2007, 2008, 2009 and 2010 Jettas. This is a serious problem with the VW Jetta and VW of America needs to respond to these complaints. This car should not be allowed on the road. I was told by VW of America that this was an isolated incident. The GM and service dept mgr at the VW dealership told me they had never heard of this problem.
I drive a 2007 Jetta wolfsberg. In April 2010 I was leaving for work and the car wouldn't start. My husband went out and it started for him. No warning lights were on. A week later the car's engine just died while traveling 60mph on the freeway and would not start. Towed to dealership where they checked all the wiring harnesses and overlaid a wire. One day after receiving the car back I had trouble starting it again. Reported this to dealership service. Two days later the engine died while driving down a residential street and would not start. No warning lights were on. Towed back to service where they had a VW engineer look at the car. They ended up replacing the computer in the car. All service was covered under warranty. I have not had any problems since the computer was replaced. I am reporting this because of an article my aunt sent to me. The article said the government is investigating the same problem with other VW models (stalling, loss of power and engine).
A D V E R T I S E M E N T S
- San Mateo, CA, USA