This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My VW drivers side window fell into the door as I was driving along the highway last year. Brought it in to the body shop and they told me they fix tons of this problem as the plastic clips that hold the window are too fragile. Now...several months later my passenger door is having the same problem. The cost of the regulator to fix it (as parts are not sold separatly) has now gone up in cost $50.
Like many other VW Jetta 01 owners, front passenger side windows keep failing to come down. Had it repaired, then happened again. VW needs to get this taken care of.
Girlfriend got into car on Wednesday morning to go to college. She shut the door and the snow had blocked her view through the rear window. So she hit the power window button to roll down front driver side window and the window fell down into the door and would not roll back up. She took the car to motorvation motorcars to have the window taped up until it could get fixed on fri. Temperature was frigid and this was very inconvenient. This had happened once before in Oct. During heavy rains. Had no idea this was an occurring prob with more than one Jetta. Got on the internet and got curious to why this had happened twice and found this website. What if an infant child was restrained in rear seat going down the interstate when this happened. Problem should be handled app. At Volkswagen expense.
2001 Jetta 4-cyl 2.0L, driver side power window regulator has failed causing the window to get stuck in different positions. The window makes a loud jarring noise when made to go all the way up or all the way down as the window motor doesn't shut off on its own. I am the third owner of this car. The previous owner also had seen this problem before.
VW sent a letter to me that the side windows on my 2001 Jetta tdi sedan VW may fail and they would repair them when it occurred up to 7 years. They would not repair them before failure. When they failed I was on the highway doing 65 mph and the drivers window failed crashing into the inner door well. Not knowing what was going on and the loud bang in the door almost caused an accident. I brought the car to the dealer who put a fix kit on it. Now the 2 front windows they put the fix kit in bottoms out making a loud nose and when it comes up it makes a clicking noise like something hitting the glass. The dealer states this is the VW fix. I have a 2003 Jetta tdi sedan VW and it does not have this problem so I researched why. What I found out was that you can't buy the 2001 window regulators and motors from VW you can only get the update like in my 2003. The reason is that VW came up with a fix that is not proper with this fix kit. The correct fix is to replace the regulators and motors. The windows did not make noises prior to them failing and should not be doing this if the fix kit works proper.
- East Windsor, CT, USA
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The window regulator went out on the front passenger window. This is the second time that this has happened. I understand that litigation was filed in August 2003 in reference to this matter.
Both windows on the driver's and passenger's door collapsed and no longer work within 2 days of each other. I have read on many similar cases on Volkswagen Jettas. It appears that VW used parts which do not have much durability when constructing the window supports.
My passenger side window stopped working. This is very upsetting as I have read on several websites that Volkswagen Jettas have a tendencey for the windows to break. I would like to know why there isn't a recall.
Passenger side window failure. We simply pulled into a parking lot, passenger pressed the button to roll down the windo, and when passenger pushed button again to raise window, it simply collapsed into the door frame.
VW 20001 wolfsburg edition Jetta: Passenger window failed to go back up. Appears that the window regulator failed and now the window is down. I will be replacing the part myself, but I know that this is a common VW problem.
Front passenger power window, part failure resulting in window falling into door. Contacted nearest dealer, was informed that they are performing labor free of charge, but I must purchase the parts. If the problem is that wide spread, they should pay for the part also.
2001 VW Jetta - numerous build issues. Excessive oil consumption - 1 quart in 1000 miles. Vehicle re-ringed at 19K. Current mileage 47K - last oil change down 2 quarts in 5ooo miles. Window regulators - recall. Shifter shaft replaced for serious vibration in 2nd and 5th gears. Both front seats feel like they aren't locked in place! diagnosed as faulty weld at time of manufacture.
The front driver/passenger side power window glass came off track and fell into the door. The plastic track clamps had broken and caused the window to get stuck in the open or closed position and allowed the window(s) to fall down in the door panel(s). Per bulletin, this problem has existed since 1988.
The driver's side window when rolled up made a loud popping noise. The next time I attempted to roll the window down it fell all the way into the door and didn't come back up. I feel this problem is a little ridiculous considering my car is only 2 years old.
I am not satisfied with my 2001 Jetta. One week after I purchased the car in Aug 2001 the passenger and driver side seats started to move everytime I stepped on the brake. I took it to the dealership and they said nothing was wrong. A few months later I noticed that floor padding on the back seat area (both sides) started bulging. The dealership indicated that is normal for all 2001 Jettas. I have several friends who drives VW and they never had the same problem with their floor paddings. A few months later, the window on the driver side broke. All in all my driver side and passenger side windows have malfunctioned 5 times. In addition to all these problems, the temp gauge also malfunctioned. The temperature gauge would move from extremenme heat temp tocold tem and vice versa. What upset me is that there are two current recalls for 2001 Jettas and I havent heard from VW. I wasn't even informed about the window regulator problem.
Consumer states window is stuck in the down position and has had 3 of the 4 window regulators fail. One of which failed while driving down the highway at 70 mph, which could cause a direct safety hazard. Consumer adds that service at the dealership has not been very timely and effective.
A D V E R T I S E M E N T S
- Madison, CT, USA