This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Volkswagen CC. The contact stated while driving 30 MPH, the air bag warning light illuminated. Additionally, the steering wheel control buttons and the horn became inoperable. The contact related the failure to NHTSA Campaign Number: 15V483000 (Air Bags). The local dealer was contacted and informed the contact that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 50,000.
The clockspring on my vehicle is out. I know this has been a MAJOR issue and recalls with my make and model of cars (Volkswagens). It is not fair that all models and makes are not included in the clockspring recall. This is a major safety issue with the airbag and horn not working.
Airbag non deployment after 2 service recalls. I don-??t feel safe driving my children around in a car that is not equipped for safety. Fuel pump control module is not working probably even after service recall. Engine malfunctioning.
The airbag light went off in the instrument cluster. I hear what sounds like a disconnected cable rubbing against the steering wheel whenever I try to make a turn. All buttons in the steering wheel are non functional after the incident. Really concerned if the airbag won-??t deploy and cause fatal or deadly injuries in case of crash. I don-??t feel safe driving it in this condition.
My airbag light is on once again and I have only had the recall replaced once never had the second so some shop has scammed that they replaced it. I need it fixed
- Vidalia, GA, USA
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Driving the car (which was purchased 6 months ago from our local Honda dealership) honked the horn on the car coming home from picking up the kids from school. Driving through local streets and all of a sudden the air bag sign came on. Now when I turn car on it states airbag defect and none of the controls work on the steering wheel. The car is my wife's car and she drive my two little boys in it daily. The airbag defect warning is concerning especially reading other owner's complaints in regards to this issues.
Takata recall, I have been waiting for the part since July 2018. This is a safety recall and currently I am taking a major risk by driving my vehicle which I need to get back and forth to work. I am extremely anxious and upset as the dealership has been unable to provide me with any information as to when the part will be available.
Takata recall on November 11, 2017, I took my car to tony Volkswagen in waipahu, Hawaii to replace the takata air bags. It took one whole year for their service department to get the part and get back to me. Terrible service. On August 3rd, 2018, I received a takata recall again saying it was not replaced. The name of the service advisor was 51448 aaron chan from tony Volkswagen in waipahu Hawaii. This is my complaint. It was never replaced in the first place. Unethical and fraudulent!!! I could have gotten into an accident all this time thinking it was fixed.
Takata recall. The contact owned a 2014 Volkswagen Cc. While driving approximately 10 mph, the vehicle accelerated out of control across the road and crashed into a couple of trees in a neighbor's yard. There were no warning indicators illuminated. The contact stated that only the driver side air bags deployed. A police report was filed. The driver sustained injuries that required medical attention. The vehicle was totaled and was towed to the dealer (diehl automotive, 258 pittsburgh rd, butler, pa 16002, 724-282-8898). The manufacturer was not made aware of the failure. The contact received recall notifications for NHTSA campaign numbers: 17V509000 (fuel system, gasoline) and 18V148000 (air bags), which stated that parts were unavailable. The failure mileage was approximately 20,000. Parts distribution disconnect.
Takata recall. The contact owns a 2014 Volkswagen Cc. The contact received notification of NHTSA campaign numbers: 18V148000 (air bags) and 17V509000 (fuel system, gasoline); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. Paul imports in brookfield, Wisconsin was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect for NHTSA campaign number: 18V148000 (air bags) and VIN tool confirms parts not available for NHTSA campaign number: 17V509000 (fuel system, gasoline).
My horn, my air bag and all controls in steering wheel are not working.I took it to VW service center & they quoted me $948 for a new clock spring.hasnt this part been recalled? it's a lease and that's insane, this is the second time this has happened
17V509 recall #. fuel pump control module could cause power outage and already has. Twice. And they are still refusing to fix this. I've had to replace my battery and two months later was stranded because I lost power while stationary.
Takata recall. The contact owns a 2014 Volkswagen Cc. The contact received notification of NHTSA campaign number: 16V078000 (air bags) however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer Carolina Volkswagen located at 7800 E independence blvd, charlotte, nc 28227 (704) 537-2336 was contacted and confirmed that parts would be available until September of 2017. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact mentioned that he inquired of the manufacturer and dealer to buy back the vehicle or provide a loaner vehicle but was denied. The contact had not experienced a failure. Parts distribution disconnect.
I was informed that my vehicle was recalled, vehicles in the states with high temperatures would receive priority treatment. I was informed that parts were not available.I was informed that VW was not attempting to pursue these recalls as they had not experienced any faulty VW mishaps with takata airbags. They said that Honda and other automobiles that were experiencing these incidents. No rental was made available upon request though they did say that may happen but it wasn't set up as of then.. as a leasee I informed the local dealer where I purchase my VW that I would like to turn in my car early (it was due in may) and that the car was in mint condition and under mileage. I gave my reasons to the general manager, the service department and I had made several calls to NHTSA. All were in agreement that I lived in a state where priority should be given. However, the attitude from VW was that they felt no urgency to push through for these recalls as they were not liable. Yet. My safety was not an issue with VW. I am now looking at a bill for early turn-in for $821.82 this included a tiny corner on a tiny wing window( that does not open) where their factory installed solar film was installed and starting to lift at one of the edges. I never saw this and they never showed me at turn in. Lastly, they informed me at the local auction the car would likely sell and that was that. Handed the keys over, no paperwork to sign and out the door we went. My husband and I were stunned at the lack of customer service that this dealership displayed not only with regard to the recall but to the handling of their customers during service and the many phone calls I have received since asking if I want to purchase another vehicle when my lease is up. Not too much communication going on there as its been three months since I no longer have a VW. Nor will I ever again.
The airbag error light is on and it shows an article that their is a recall on my particular car. The horn no longer works and that is a safety risk. The boucher Volkswagen dealership is not honoring the recall and the spring clock has a recall on it. They need to fix the issue due to a recall on the Volkswagen Cc 2014.
The contact owns a 2014 Volkswagen Cc. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Tehachapi, CA, USA