This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall I have repeatedly contacted my Volkswagen dealership regarding replacing my airbags as per NHTSA recall 16V078. I have been trying since April 2016 when I received notification. As per your warnings I am greatly concerned to be driving this vehicle. When can I expect parts to be available to address this safety recall.
Takata recall. The contact owns a 2013 Volkswagen Cc. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall the contact owns a 2013 Volkswagen Cc. The contact received notification of NHTSA campaign numbers: 16V078000 (air bags) and 15V483000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect. Updated 03/16/17 updated 08/22/2017
Takata recall. The contact owns a 2013 Volkswagen Cc. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. This recall was issued at the beginning of 2016 and it still hasn't been addressed by Volkswagen. With such a serious safety hazard as posed by this recall, I would expect that a resolution would have occurred as it's now the end of 2016.
Takata recall. The contact owns a 2013 Volkswagen Cc. The contact took the vehicle to be serviced from a collision. Upon retrieving the vehicle, the contact was informed that the air bag warning indicator was illuminated. The indicator was not illuminated prior to being repaired. The contact was informed of NHTSA campaign number: 16V078000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Takata recall. The contact owns a 2013 Volkswagen Cc. The VIN was included in NHTSA campaign number: 16V078000 (air bags). The dealer and manufacturer were unable to determine when the parts would be supplied to the dealer. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2013 Volkswagen Cc. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
"takata recall", we are trying to work with VW on replacing this car. We are trying to work with VW on a new VW model car; however, VW dealerships will not take the car in trade due to the recall and dealers representing other manufacturers are reluctant to take the car in trade or if so at greatly reduced trade-in value. We have tried contacting VW directly to discuss; however, the wait time on their customer hotline is between 1 and 6 hours, they have no direct email available and their customer service chat line is off the air. Since the "takata recall" addresses the potential to harm occupants of the vehicle and the vehicle is most often used by my wife and with our grandchildren, we'd like to be able to work with VW and their dealerships. Is there anything we can do?
The contact owns a 2013 Volkswagen Cc. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2013 Volkswagen Cc. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. It has been 8 months since VW announced the recall, but they have yet to provide a remedy to solve the problem. All the while I remain driving a vehicle with a defective airbag inflator. No timely resolution to this problem so I am not sure if they are unable to or unwilling to repair the issue. 8 months seems like more than enough time to at least determine the repair.
Takata recall. The contact owns a 2013 Volkswagen Cc. The contact received notification of NHTSA campaign number: 16V078000 (air bags) however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
It's been more then 8 months since the first recall was reported on my 2013 VW Cc airbag. I'm driving about 280 miles per week with a vehicle that is deemed unsafe to drive. I even went to my local sunset VW dealership to trade in my vehicle for a used Lexus. I received a very low offer for my vehicle and was told the dealership will not sell a vehicle with a recall on it would go directly to auction. That's the reason for the low offer. The VW manufacturer should at least take some of the burden of the decreased values of the VW vehicles.
Takata recall. Volkswagen has no information on when this recall will be fixed. I was notified in April 2016 that the airbag in my car was one of the ones that needed to be replaced and was potentially a life threatening situation. I have been very patient in waiting for this recall to be addressed and it has not. In speaking with a Volkswagen representative this morning at their headquarters I was advised that they have no idea when this will be done. I find that a little concerning. I leased this vehicle in good faith and have not been given any information as to when this will be taken care of or any alternatives I have since this is a lease and it is not something I can just go trade-in for another vehicle. I would really like to know that Volkswagen is doing everything they can to take care of their customers. I am getting the impression that this is not the case.
Takata recall. The contact owns a 2013 Volkswagen Cc. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
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