10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
27,601 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Volkswagen CC seat belts / air bags problems

seat belts / air bags problem

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2011 Volkswagen CC Owner Comments (Page 1 of 2)

problem #31

Jun 042017

CC

  • 44,000 miles

A D V E R T I S E M E N T S

I received a notice that my fuel pump was being recalled for safety precautions. I immediately called my local VW dealership and they proceeded to tell me that even though this was a safety issue, the part was not yet available for the dealerships to repair. I have had issues with the car not going when I press on the gas and then all of a sudden it goes from 5 mph-55 mph without me initiating it. This is very scary especially considering I have no choice but to Transport my precious children to and from school and work everyday in this defected vehicle.

- Clayton, NC, USA

problem #30

Dec 132011

CC

  • miles
Takata recall and more. I dont kwn the vehicle any longer, had until October 2P16. I dont believe we were ever made aware of any of the seemkngly serious recalls with this vehicle. I drove my two children kn this vehicle daily and am shocked at tje serious nature of the recalls we were never told about. Skmething needs to be done!

- Monticello, FL, USA

problem #29

Oct 042016

CC

  • 0 miles
Takata recall. Have received a few recall notices about the airbags stating I will be informed when the parts will be in.today was the first time I received a call to action. I am a real estate broker and have may clients in my car. Very concerning if they fail in the future!

- Chicago, IL, USA

problem #28

Oct 192017

CC

  • miles

A D V E R T I S E M E N T S

Takata recall / fuel pump control module there has been no remedy/repair for either of these recalls and I am concerned for the safety of myself, my family and other vehicles. I am not satisfied with the notice I received stating that there is a serious issue with my car and there is no remedy for it. I cannot continue to dive my vehicle in fear of a malfunction that could take my life.

- Memphis, TN, USA

problem #27

Sep 012017

CC

  • miles
They sentido me a letter

- York, PA, USA

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problem #26

Apr 082016

CC

  • 123,537 miles
I was making a right turn when I heard a loud pop in the steering wheel. On the display it showed airbag error and the airbag light came on. I took it to my mechanic and he called me an told me that my airbag will not work in a crash an that there is two recalls on my car one being the takata an the other being nhsta recall number 15V48300. I called the dealership and told them what happed an they said there was recalls according to my model but wasn't any recalls they can fix according to my VIN number was curious what I need to do about this

- Mayfield., KY, USA

problem #25

Apr 162016

CC

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2011 Volkswagen Cc. The contact received notification of NHTSA campaign number: 16V078000 (air bags) for the front driver inflator; however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Maple Shade, NJ, USA

problem #24

Jan 062016

CC

  • 120,000 miles
For no apparent reason, steering clock spring ceased function, resulting in the loss of steering wheel controls, but more importantly, the horn and driver's side airbag. Upon internet search, this is a very common problem, starting at 50,000 miles.

- Kaysville, UT, USA

problem #23

Feb 072017

CC

  • 40,000 miles
I was notified by VW that my airbag was made by takada and was recalled, needed replacement. But they also told me that VW had no part. It's been dragged on until this day. Please help.

- Ann Arbor, MI, USA

problem #22

Nov 152015

CC

  • 60,000 miles
The contact owned a 2011 Volkswagen Cc. While driving approximately 30-35 mph through an intersection, the contact's vehicle was struck on the rear driver's side. As a result, the contact's vehicle crashed into a telephone pole and caused damage to the passenger side. The air bags failed to deploy. The contact sustained back, left shoulder, and neck injuries that required medical attention. A police report was filed. The vehicle was destroyed and towed. The manufacturer was notified of the failure. The VIN was unknown. The failure mileage was approximately 60,000.

- Clearwater, FL, USA

problem #21

Jan 032014

CC

  • 30,000 miles

A D V E R T I S E M E N T S

Two years ago they promised to replace airbags but have not done so. We want to get new car but we cannot sell it with this recall in effect. How can we get them to fix our car. Or can we make them buy it bach.

- Phoenix, AZ, USA

problem #20

Feb 092016

CC

  • miles
Takata recall not corrected

- Lyons, IL, USA

problem #19

Apr 202016

CC

  • miles
Takata inflators, I received a letter from VW back in April that the air bag was faulty and has been at VW two times and they say that there has not been a fix for it yet, I asked if they were building new cares with faulty air bags they just said that when the new takata inflated came in that they would call me and I have been waiting since April "?" help

- Wilmington, IL, USA

problem #18

Aug 242015

CC

  • 120,000 miles
Takata recall. The contact owns a 2011 Volkswagen Cc. The contact stated that the vehicle stalled without warning and was unable to restart. The vehicle was towed to a mechanic who diagnosed that the timing chain tension cylinder and the engine assembly needed to be replaced. The VIN was included in NHTSA campaign numbers: 16V078000 (air bags) and 15V483000 (air bags). The manufacturer was notified. The approximate failure mileage was 120,000. VIN tool confirms parts not available. Parts distribution disconnect.

- Mt Laurel, NJ, USA

problem #17

Dec 122016

CC

  • miles
Takata recall. Recall date was February 9, 2016 and there is still no resolution. This is affecting the trade-in value of my vehicle by $2,000 and seems to be taking too long to resolve.

- Brainerd, MN, USA

problem #16

Nov 302016

CC 4-cyl

  • 72,000 miles
Takata recall. I am in a position where I cannot trade in my car due to this recall. It is frustrating as I have a new job I do a lot of driving and was looking to get a safer more economical AWD car. I am at a loss that I am stuck until there is a fix which has no estimated time frame.

- Morganville, NJ, USA

problem #15

Nov 252016

CC

  • 100,000 miles
The contact owns a 2011 Volkswagen Cc. While driving approximately 60 mph, a loud grinding noise was heard and the air bag warning indicator illuminated. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 16V078000 (air bags). The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000. The VIN was not available.

- Manteca, CA, USA

problem #14

Feb 012016

CC

  • miles
The contact owns a 2011 Volkswagen Cc. The contact received a recall notification for the air bags. The dealer and manufacturer stated that the parts to repair the air bag were unavailable. The contact had not experienced a failure. The NHTSA campaign number was unknown.

- Chicago, IL, USA

problem #13

Oct 312016

CC

  • 21,330 miles
Takata recall #69M9, NHTSA #16V078 - my local deal advised me they still do not have the parts to fix for this problem. My vehicle is identified as being in your zone "a" (high priority for repair). This repair is a critical safety issue and needs to be corrected asap. When can I expect my vehicle will be repaired" do I need to take legal action to get VW to resolve this critical safety problem"

- Bakersfield, CA, USA

problem #12

Feb 092016

CC

  • miles
Takata recall. The contact owns a 2011 Volkswagen Cc. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Wall Township, NJ, USA

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