This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There have been several problems with this car. The electrical power to the fuel pump has been feeling as though it is shutting off. When I first got the car, it stalled twice on me, while I was driving on a public road. The tires have balded or warn quickly. Engine leaks oil often. The fuel not getting to the pump has been overwhelmingly often.
Fuel cap open displayed on instrument cluster, changed to check engine light after a few hundred miles. Filling cap tight, good seal. Smell of fuel exterior to vehicle. Passenger side rear. Removed rear seat and inspected fuel lift pump. Pump plastic housing cracked, leaking fuel whenever engine is running. Fuel leaks from top of pump and drips to exterior of car.
Takata recall... how long are we suppose to ride around in a dangerous vehicle in harms way. The recall went out in February of this year and here it is July with no remedy. I need a loaner vehicle or a new vehicle for this death trap I have. I have a terrible gas leak in my fuel line. The gas smell has moved inside of the vehicle and no one can withstand it. Not only is the smell extremely strong, but the gas leak is even more dangerous than the faulty airbags. Insurance companies total vehicles when airbags deploy, but Volkswagen thinks it's okay for us to ride around in vehicles with faulty, life threatening airbags and faulty fuel lines. This is unacceptable on so many levels and something has to be done and be done immediately.
I just bought this 2009 Cc from buena park Nissan dealership in California, in February 2015 and put in just 6000 miles. I was driving to work on beverly bl on July 27th when all of a sudden the car just lost power while in motion.fortunately I was in the outside lane and was able to pull to the side. After checking to see if there was a loose connection to the battery or whatever....I started it and was able to drive 3 blocks to work before it stalled again. I had it towed to my mechanic and was diagnosed with P2293 low fuel pressure. He said it was drive able but that one day it may not start. After that incident the car has stalled 8 other times twice on the freeway and the last one was at an intersection with my wife and my 87 year old mother in law. I had high pressure fuel pump replaced and as the mechanic came to pick me up to get my car it stalled in the middle of an intersection while he was driving. It stalled again before we got to his shop. I decided to check into this issue and discovered that this is a common problem with the Ccs. I have not driven the car in a month and is parked in new century dealership in glendale, ca.after contacting Volkswagen corporate, they asked me to take it to the nearest dealership which I did. Four days later I got an email stating they cannot offer any financial assistance and more so I am responsible for the $130 diagnosis fee. It is only a matter of time before there serious fatalities from this very dangerous situation.
I was driving in albany ga when I came up to a red light. I stopped and when I pressed the accelerator the car was unresponsive. It was like the fuel stopped flowing. It then picked up again. Ever since then this has been happening.
- Doerun, GA, USA
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I was driving on the street and my vehicle lost power and shut off without any warning. Once, the vehicle shut off I tried to restart it and it had no power. Engine and battery lights were on at this point. I had the vehicle towed to the VW dealer. Had the battery replaced and they need to replace the fuel pump, fuel pump regulator module $975 + counting. I had another incident back on 2013 for the fuel pump control module. It's a constant issue wilth the fuel assemly line being deffective on the Cc's.
The fuel pump failed while driving resulting in an engine shut off and left me drifting with a dead engine in the middle of traffic at 45 mph on I-195 with the power steering and brakes not working due to the engine shutting off.
My vehicle was being driven locally (<3 miles) to a local grocery store. There was no indication of any issues with the fuel system. There was no alert that appeared on the dash to indicate an engine or vehicle issue as it should be with the vehicle info system. Upon completion of shopping I started the car as normal and then it stalled. I then attempted to restart the vehicle several times, but could not. I towed it to the local dealership where they told me that it was a faulty fuel pump and had to be replaced at a cost of $1500+. a fuel pump simply doesn't die without there being some symptoms or issues with power going to the unit. There should be some indication of an impending issue with the fuel pump like a check engine light. It only makes sense that the light should come on see that the engine is not getting all of the fuel it needs. Now that its been replaced, I recently (7/30/14) filled my tank and the pumped stopped at the top end of 17.2+ gallons (near capacity) of the tank. When I started the car it showed 3/4 of a tank. As I continued to drive close to 20 miles the gauge slowly reflected the actual gas in the tank. I would genuinely hate for the pump to stop working on the highway or a state road/local street, because the parking brakes automatically turn on when the car stalls or turns off which is clearly a deadly hazard.
I have a 2009 Cc that after driving for a long time 1-1 1/2 hrs the car boggs down and dies at low speed or coming to a stop. This has happened at least a dozen times since the first occurance. This is a very dangerous safety issue. I went to the dealer and they replaced a fuel pump. In 2-3 days this exact same problem happened again. The engine light code stated that the problem was a fuel pump but that has been replaced already. This needs to be checked into as it is a very dangerous situation and it appears that several individuals are having the same problem.
I was having problems with my Cc after I brought from a dealership for 18 days, when I was driving at one night at a speed of 60mph, while driving it seems fine but after 7 minutes, the car has no response while I stepped on the gas pedal, the engine light and battery light showed up, RPM and speed slow down rapidly. I pull over and I restart the car and continue for another 400 yards and car die, I have it towed to dealership next morning and they found out the car has a bad fuel pump and bad fuel intake and has to replace for $1500.
The contact owns a 2009 Volkswagen Cc. The contact stated that while parked, the vehicle stalled without warning. The vehicle was taken to the dealer for diagnosis. The technician replaced the fuel pump and the manifold however, the failure recurred. The vehicle was towed to the dealer for diagnosis where the technician stated that the fuel pump module would have to be replaced. The failure recurred several times. The check engine light was also illuminated. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 60,164.
A D V E R T I S E M E N T S
- Woodland, CA, USA