This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Significant rust on my 2000 Toyota Tundra. There is significant rust on the frame to the point that there is a hole in it. The cross member was not affected, but the rest of the frame has been. I have even had to replace the exhaust because it was rusted out and would not pass inspection. I have filed a complaint before on the same vehicle for the same reason. It was filed about 2 years ago, but I do not know the date or the number that I was provided.
Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6) the frame on my 2000 Toyota Tundra is rusted so bad it has holes in the throughout. I opened up a case at Toyota experience.(case # [xxx] ) in may of 2009 after my truck would not pass inspection.they said there was nothing in place to fix these so nothing was done. I called back repeatedly throughout the year and they kept saying nothing is being done at this time.when the recall came out in November 2010 for the rusted crossmember for the spare tire I called back and they told me to bring the truck to the nearest Toyota dealer for inspection which is grappone Toyota in concord nh. I dropped the truck off for a frame inspection on January 27 2010. The truck failed the inspection they said it is the worst rusted frame they had ever seen. Grappone told me my next step was to call Toyota back and have them send someone out to look at the frame. I called back and have been ignored since. My truck has been at grappone Toyota for one month. I have called back repeatedly but they have not sent anyone out to look at my truck. It is nearly impossible to get in contact with my case manager at Toyota or the service advisor at the dealer.
Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6) the frame on my 2000 Toyota Tundra is rusted so bad it has holes throughout.I opened up a case at Toyota experience.(case # [xxx] ) in may of 2009 after my truck would not pass inspection.they said there was nothing in place to fix these so nothing was done. I called back repeatedly throughout the year and they kept saying nothing is being done at this time. When the recall came out in November 2010 for the rusted crossmember for the spare tire I called back and they told me to bring the truck to the nearest Toyota dealer for inspection which is grappone Toyota in concord nh. I dropped the truck off for a frame inspection on January 27 2010. The truck failed the inspection, they said it is the worst rusted frame they had ever seen. Grappone told me my next step was to call Toyota back and have them send someone out to look at the frame. I called back and have been ignored since. My truck has been at grappone Toyota for one month. I have called back repeatedly but they have not sent anyone out to look at my truck. It is nearly impossible to get in contact with my case manager at Toyota or the service advisor at the dealer.
The contact owns a 2000 Toyota Tundra. The contact stated that the cross member that holds the front part of the fuel tank was rotten. The vehicle was taken to the dealer where they sent him to a welding shop to weld a plate over the rust hole. He stated that he could not afford to repair the vehicle at the welding shop. He called the Toyota manufacturer and was told that the vehicle was out of warranty and that there was no recall for his model vehicle. He filed claim# 1001135934 with the Toyota manufacturer. The failure mileage was 170,937.
2000 Toyota Tundra access cab - I own a 2000 Tundra with 103,000 miles and live in southern Maine. I was in at the dealer (berlin city - portland) for a 4WD problem in January 2010 and was informed there was a hole in my frame forward of the left front tire. Dealer suggested that I call Toyota and establish a case #, which I did. The boston regional office [xxx] called me and set up an appointment to have the frame inspected by a technician, which was done on January 28th. I placed several calls to the boston office for feedback on the frame inspection, but none were returned. Yesterday I called Toyota (California?) and discussed the case with the case manager [xxx]. [xxx] informed me that my case has been forwarded to a group of managers within Toyota who are evaluating the Tundra frame rust issue. I asked [xxx] if I was going to be given the option of a new frame or a buyout - she said that the case-by-case evaluations have been ended and that the next step is for Toyota to evaluate the issue as a whole. [xxx] was unable to give me a timeframe for resolution. Meanwhile, I have a state inspection coming up in April - if the frame fails and Toyota hasn't come through, I'm without a vehicle. As there have been verified incidents of frame cross members holding the spare tires failing and dropping the tire on the road and other mechanical failures due to the extreme rusting caused by sub-standard steel used in the frames, it is imperative that the dot and NHTSA immediately require a comprehensive re-call of these vehicles.
- Yarmouth, ME, USA
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Based on news articles in December 2009 regarding severe rusting and deterioration of the support frames of 2000 and 2001 Toyota Tundra pick-up truck I took my vehicle to motor world Toyota in wilkes-barre, pa in January 2010. The service technicians performed an inspection and did, in fact find significant rusting on the frame, cross members and attachment points. I was told that my emergency brakes mechanism was severely rusted and did not function properly. I was told that it would cost approximately $150 to repair the brake. As I was expecting to be notified by Toyota that a re-call was taking place and elected to delay the repair to see if it would be part of the recall of the rusted frames. As of today, 23 February 2010 I have not heard anything regarding a re-call of 2000-2001 Toyota Tundra pick-up trucks. As there have been verified incidents of frame cross members holding the spare tires failing and dropping the tire on the road and other mechanical failures due to the extreme rusting caused by sub-standard steel used in the frames, it is imperative that the dot and NHTSA immediately require a comprehensive re-call of these vehicles.
On 2-03-10 while driving vehicle slowly through a parking lot I traversed a speed bump and heard aloud banging noise from the rear of vehicle. Upon inspection, the rear leaf spring shackle apparently disintegrated from rust and separated from the frame[.as of that date I had yet to receive NHTSA campaign number 09V444000 from the mfg.].I proceeded to the dealership the next day and upon inspection they deemed the truck unsafe to operate and they indicated that the main frame rusted and there were holes through the rear frame. Dealership took photos and indicated they would forwarded all information to corporate office. I was provided a vehicle for transportation until corporate makes a decision. Almost three wks. And no decision, and according to Corp. Office no time table to resolve.please note, I advised Corp. Office of my safety concerns on 6-19-2009, regarding severe rusting condition of frame. They assigned a case # and stated no action to date on the 2000 Tundra's. I consider myself fortunate this safety issue did not cause a serious accident, and I feel very strongly that it is time for NHTSA to further investigate these safety issues.
2000 Toyota Tundra SR5, excessive frame rotting/rusting of entire under carriage, frame is flaking away over the rear wheels and entire under carriage, as a result of which my safety and that of my family are at risk, and now the market value of the truck I bought new is worthless. I am requesting a total replacement of my vehicle. I have owned the truck since new some 10 years and the body is in perfect condition, but the frame is totally rusting away. I am requesting nothing short of a new Tundra in its place, there must be some justice for a company that was fully aware of this problem before they sold theses vehicle, S, I own (2) other Toyota, as well, a 2002 that I purchased for my daughter, and that vehicle also suffers from a similar problem.
My 2000 Toyota Tundra has 5 rust holes in the frame, which were found by a mechanic who was fixing a broken spring. I am unable to get this truck inspected and it has less than 100,000 miles on it! I was told by the local Toyota dealership to bring the truck in and that day a Toyota corporation service representative inspected the truck, took photos, filed a report and said it was unsafe to drive. Toyota corporation provided me with a rental car which they were paying for. One month later the person from Toyota Corp. Called me and told me I had to return the rental vehicle that day and pick up my truck (that was unsafe for the road) or they were going to begin charging me for the rental vehicle and start charging me storage on my Tundra. Toyota corporation offered me $2500 towards a new Toyota truck due to my rusty Tundra. Seriously!! when are these trucks going to be recalled and owners be offered a reasonable compensation? my local Toyota dealer service representative told me to hire a lawyer and have them call Toyota corporation to represent me in getting both a new suspension and frame put on my truck or some sort of settlement. I am awaiting a response from Toyota.
----- original message ----- to: Bill wise ; Toyota@consumer-follow-up.com sent: Wednesday, February 10, 2010 8:53 am subject: Fw: website inquiry it turns out that I have to replaced another "left front axle, front axle seals, bearings, plus lower ball joint\seals", again, because the bearing and the booth (seals) leaks which makes the bearings to dry out and broke loose and landed right on top of the lower ball joint which causes the damaged to the lower ball joint, too. According to my memory, I had replaced "the whole entire front end "drive axle", and both front lower ball joint in 2006 and they were not installed correctly, so I did took it to your Toyota's shop in order to get it fixed right and. With parts and labors, I've paid you guys almost $2,000, which only last me little over 3 years and then it's start over again. This is the second time, that the "left front driver axle" and it's bearing gave out on me, and luckily, both times, I have noticed the noise and pulled over in to the parking lot in time, other wise, my truck causes the accident and\or some one could have got hurt or kill. This meant, I have to spend another $2,000 more dollars just to have the same thing done to my truck again. I know I can save money by having my friends to help me fix, but I don't want to take that chance because this is the second times the "left driver side (front axle) went out on me and I don't want to be responsible for hurting anyone or might be worst. Please advise. According to bills of service from Toyota dealer shop: C: perform 4-wheel alignment aln had to readjust entire front end (front axle) D: rear axle seals leaking, price repair axle replaced both rear axle seals/bearings. Replaced left front axle bearing.resurfaced
I own a 2000 Toyota Tundra ltd pick-up I bought new. It was recalled 10/2009 for rusting frame work, it is now 2/2010 and Toyota hasn't sent any recall notifications to me. My frame is corroded on the hump over the rear tires, to the point of metal flaking off approximately a 1/32 to 1/16 of an inch on both sides of the frame. My question is when is Toyota giving the recall notice to us owners? I'm afraid the frame might crack while I driving it !!!!!!!!!!!
I own a 2000 Toyota Tundra 4X4 truck. There is a major safety issue with the frame on this vehicle. The frame has rusted to the point of having holes. I am concerned about the safety of driving this vehicle, as frame failure may occur and cause injury or loss of life. I have contacted Toyota about this problem and was told there was nothing that would be done about the problem. In recent past, Toyota recalled the Tacoma for a similar problem. I would like for this problem to be addressed by Toyota and corrected in an appropriate manner.
The rust on my 2000 Tundra extends to more than just the rear cross member that my local dealer reported and Toyota is willing to replace. I looked under the truck today and a lot of the front end is rusted away. The steering rack has rusted to the point of having a hole in it that pumps power steering fluid onto the road. Very dangerous.
The contact owns a 2000 Toyota Tundra. He stated that he could feel a difference in how the vehicle was functioning while driving approximately 25 mph and various speeds. The dealer discovered that the entire frame rail covered with rust on the driver's side of the vehicle. The manufacturer was contacted and advised him that his VIN was included in the recall campaign 09V444000, structure frame and members, underbody shields pertaining to rust on the rear cross-member. The dealer also refused to include the actual frame rail component in the recall repair and advised the contact not to drive the vehicle, deeming it as "unsafe." No repairs were made to date. The manufacturer would not offer any assistance. The current and failure numbers were 160,259.
I own a 2000 Toyota Tundra. The vehicle was recently at the Toyota dealership in middletown, ct. They inspected my vehicle and told me that there was an 8 inch hole in the frame caused by excessive rust, and that the vehicle was no longer safe to drive. They recommended I call Toyota to let them know about the problem and to see what/if they would do anything to help me. I tried to reach them by phone, but I was on hold for 1 hour and 45 minutes and never managed to get through. When I tried to call today, the call was not accepted due to high call volumes. I sent an email two days ago and have not had a response other than an automated one. I purchased the vehicle in November of 2007 for $10, 300 and it had 133,000 miles on it. It currently has 143,000 miles on it. I am writing to the NHTSA because in conducting some research online I see that other people are having a similar problem and I was wondering if there was anything your Agency could do to pressure Toyota to compensate owners or initiate a recall to get these unsafe vehicles fixed or off of the road. The current recall for the rear cross member which holds the spare tire is not adequate because it does not address frame rot. By the way, my spare tire broke away and was hanging from the suspension wire just 2 inches off of the road while I was pulling a trailer this past August. I was very lucky to have discovered it before it fell completely.
I was driving 35 mph down a smooth street in austin, tx. In my 2000 Tundra pickup truck. The entire right wheel assembly fell off causing $3000 damage to my truck. The day prior, I was driving in the country at 70 mph, within the speed limit. I had 1000 lbs. Of grain in my truck. If the wheel had come off that day, I would likely have been seriously injured. I contacted Toyota customer service and was told: "you are out of warranty and there is nothing we can do." The truck had 56 000 mi. On it and was truly out of warranty. This event was so significant, I felt that some acknowledgement and remedy should have been offered. If there are other Tundra out there, 1999 onward, this represents a very big potential hazard. I got no response from the dealer either. When I suggested to the Toyota customer "service" representative that I could have been killed or seriously injured by this, she simply said" "it is out of warranty". I suggested that Toyota did not care about their customers and was told "it is out of warranty". I suspect that there are other Tundra whose wheels have fallen off. Apparently the problem is an "L bracket" that was made of two pieces of steel, instead of produced as one single piece.
We bought new rear tires for the truck 12/17/2009 and when the tire provider put it up on the rack to do the tires the rust fell off the frame in big pieces. We then looked on internet to find they had issued a recall on 2000 Toyota Tundra frames. Called dealer and got it in 12/21/2009 they have yet to tell us what they are going to do. They did not tell us not to drive it but I am afraid due to safety issues. We even bought an extra care Toyota certified package at the time of purchase.
I own a 2000 Toyota Tundra. Yesterday I was checking my tires and gasped in absolute disbelief. My frame behind my axle was broken in 2 places. I was about 100 miles from my house so I drove to town cautiously and went to see my family mechanic. He couldn't believe what he saw. Pointing out the 2 spots where the frame had corroded so bad that it snapped, he also notice that it looked cracked behind the spot it was broken, and was developing a crack over the axle. I went home and immediately called Toyota of North America and my local Toyota dealership. I received a case number and I am waiting for someone to call me back. I also was researching and found out that the frames were made in the same place as the recalled Tacoma frames were made. So it is obvious just by reading on this site along with many others that Toyota has a major problem on the horizon. These trucks need to be recalled and offer the same thing as the Tacoma owners were getting. I realize that another recall would kill Toyota but that is better than someone's spare tire to fall off, or there brake line to rust away ( mine did over the summer ), or have the frame collapse and cause a major accident on our roadways. Tundra owners must come together and push for this recall to happen before something tragic happens.
A D V E R T I S E M E N T S
- Dillsburg, PA, USA