This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The dealer has not remedied this recall. I called to make an appointment over 23 weeks ago. I was told the parts would be there in 7 to 10 days. I called and was told by the dealer they are waiting for the parts from the vendor.
Regarding recall # 14V-604. Took vehicle in for inspection on Nov 8, 2016 at big island Toyota, located in kailua kona, hi. Dealership said truck failed inspection. Said replacement parts would arrive in six to eight months. Seems unreasonable amount of time to repair a defective vehicle.
The contact owns a 2010 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension). The vehicle was inspected several times and the dealer stated that the part was not available for an extended period of time. In addition, the dealer kept stating that the part did not need to be replaced. Upon starting the vehicle, there was an abnormal noise and the suspension was unstable for months. The contact was unable to determine when the vehicle would be repaired. The VIN was also included in NHTSA campaign number: 11V148000 (tires). The manufacturer was to check with the dealer to determine when they would be able to provide a repair solution for the leaf spring assembly and also when the second recall may be performed. The failure mileage was not available. Parts distribution disconnect.
The contact owns a 2010 Toyota Tacoma. The contact received a recall notification for NHTSA campaign number: 14V604000 (suspension) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I was notified in early 2015 (not sure of the actual date) of a pending recall NHTSA# 14V604 or Toyota # E02 regarding a problem with rear suspension leaf spring assemblies. I received a second letter(in 2015) about the same issue noting that a solution will be in place in early 2016. I have not heard from Toyota regarding this issue in 2016 yet the issue recall is still active on the NHTSA data base. At this time, I have not had an incident with my vehicle but am disappointed that Toyota has been so deliberate in fixing the problem. That is my complaint.
- Gig Harbor, WA, USA
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The contact owns a 2010 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available. Updated 10/18/16
The contact owns a 2010 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The VIN was unknown. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I received a recall for leaf springs (urgent safety recall)14V-604. Called cox Toyota in burlington nc and they said they would call back when the parts came in. I called back two weeks later and was told the parts are on back order and that they would call when the parts came in. Called back another two or three weeks and got the same answer. It is now going on 3 months and I still have not heard from cox Toyota in burlington, nc. Leaf springs are very easily fixed. What is the deal with cox Toyota. Note: We take our Toyota prius and truck for service at this dealership. Please help me I don't know how to get them to fix this recall" and do I have to go to them"
NHTSA recall 14V-604. Dealer checked out vehicle 6/28/2016, advised me that parts would need to be ordered to complete repair; and they would call me. I called the dealer 7/18/2016, and was told parts not arrived yet. Still no call 7/25/16. Toyota rockwall, rockwall, tx 469 402-1300. They are dragging their feet.
The contact owns a 2010 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Cpsc: 2010 Toyota Tacoma: Consumer stated the left rear brake is rubbing against a piece of metal that is attached to the frame. The consumer stated the brake line rubbed against a piece of metal when the springs on the vehicle flexed. The brake line was damaged due to the rubbing and may at some point, rupture. It appeared the damaged brake line, was caused by the defective springs or poor placement of the brake line in relationship to the piece of metal.
The contact owns a 2010 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension). The dealer scheduled an appointment and inspected the vehicle, but the results were not provided. In addition, the dealer indicated that the parts may not become available until mid December 2016 or potentially January 2017. The contact was unable to determine when the vehicle would be repaired. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall: Called Toyota dealer 05/24/2016 I was told no parts were available at this time and that it would be in the week after someone from the service dept will call to schedule. On 06/07/2016 I left a follow up message. The service dept got back to me and said she didn't know what I was talking about because they have a scheduled apt for me to bring my vehicle, mind you I have not received a message. Finally after a month today we took our truck in this morning only to get called 30 minutes later that they made a mistake and have no parts in stock and will call me once they have it again. That right there is unacceptable. My husband and I had to adjust our work schedule losing hours to bring our truck in only to be called later. They couldn't tell us the day before when they called to confirm the appointment or when we checked in.
The contact owns a 2010 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2010 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The VIN was invalid. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.
Steering is very loose on off road driving / or "washboard" type road- there is currently a Toyota tsb (technical service bulletin) #0119-10 out right now with a solution to the problem. Solution= replace intermediate shaft. After reading all the posts online, this needs to be a safety recall. My truck only has 85,000 miles on it with loose steering. And has been like this for some time!
A D V E R T I S E M E N T S
- Easton, PA, USA