This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Toyota Tacoma. The contact received a notice for NHTSA campaign number: 14V604000 (suspension) in December of 2014, however the part to do the repair was not available. The contact felt that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was not available. The contact had not experienced a failure.
Toyota is not addressing the Tacoma rear leaf spring safety recall in a reasonable time. I was notified of the leaf spring recall in the fall of 2014. In March of 2015 I took my 2009 Tacoma to the dealer to investigate excessive noise coming from the rear of the truck. Dealer service department determined that one of the leaf springs had fractured and needed to be replaced per the safety recall. Dealer ordered the replacement springs but was unable to provide a time when they would be available so the repair could be completed. After nearly a month, still waiting for parts. Calls to both the dealer and Toyota corporate to find out when the parts would be available have been fruitless. Both state that the replacement leaf springs are unavailable and will not provide a date when they will be available. Given the length of time that Toyota has known about this safety issue, I find that this is lack of repair parts and addressing this safety issue is unacceptable especially for owners such as myself who are known to have fractured leaf springs. Recommend that NHTSA investigate with Toyota as to why this safety recall is not being addressed in a prompt manner.
The contact owns a 2009 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA recall number: Opens new window takes away from VIN lookup section> 14V604 recall date: September 29, 2014 manufacturer recall number: E12 this has been open way too long and should have been resolved by now. I drive an 09 Tacoma, just what the heck is NHTSA doing to keep me safe?
The contact owns a 2009 Toyota Tacoma. The contact received a notification of NHTSA campaign number: 14V604000 (suspension) in September of 2014. The dealer stated that a remedy had not yet been implemented to deter the failure. As a result, the contact started noticing a clunking noise coming from the rear passenger side of the vehicle. After inspecting the vehicle, the contact noticed that the rear passenger wheel leaf spring fractured. The dealer was not made aware of the failure. The contact felt the manufacturer exceeded a reasonable amount of time for repair. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 80,000.
- Fort Dodge, IA, USA
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The contact owns a 2009 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 5/18/15 updated 05/28/15
The contact owns a 2009 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
2009 Toyota Tacoma. Consumer writes in regards to vehicle passenger leaf spring cracked. The consumer stated the dealer did not follow through with the terms of the recall and only replaced the passenger leaf spring, when the driver side should have been replaced as well. Since the driver's side was not replaced, it left the vehicle sitting in an awkward manner. The dealer claimed the would replace the driver side leaf spring. However, they only made the problem worse.
The contact owns a 2009 Toyota Tacoma. The contact stated that while at approximately 50 mph, the vehicle went over a speed bump and the sound of metal banging came from the rear of the vehicle. The contact noticed that a metal leaf spring fractured on the rear of the vehicle without warning. The vehicle was taken to a dealer. The technician diagnosed that the leaf springs fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the VIN was included in NHTSA campaign: 14V604000 (suspension). The failure mileage was 123,000.
The contact owns a 2009 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure. Updated 4/7/15
Approx. 6 months ago I received a letter from Toyota that the rear leaf spring was defective. I got the letter after the leaf in my Tacoma had broke and replaced. The letter states I'm supposed to get reimbursed for my expense but as of today I haven't received the instructions how.
The contact owns a 2009 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 Toyota Tacoma. The contact stated that the subframe and the braces for the rear panel were corroded. The vehicle was not diagnosed or repaired. The contact referenced NHTSA campaign number: 14V604000 (suspension). The manufacturer was not made aware of the failure. The failure mileage was 25,000.
Noticed rattle in rear chassie area.inspect found both rear leaf spring broken rubbing near brake lines.asked dealer about issue said not defective.had to immediately order install new springs at great inconvenience and expense. This July 2014. Oct,2014 news release declares 640,000 vehicles defective contact Toyota they say submit invoice parts labor will reimburse. Nov 2014 no word contact Toyota they say "remedy" in works now must wait an undetermined time..no answer to define "remedy" out $865 parts labor..ps Toyota says will not pay labor because owner installed parts..what can I do??
I was driving home from work on 10/10/2014 when I heard a weird sound from under my vehicle. I pulled over and looked under my vehicle and noticed my rear leave spring was snapped in the middle and at a 90 degree angle.
I was driving at approximately 35 mph on a Suburban road. When I drove over any small bumps in the road, a loud metallic clinking sound could be heard issuing from the rear of the vehicle. An inspection revealed that the left leaf spring had broken and was smacking against the rear axle when the rear suspension was put in motion. It was mandatory that I replace the leaf springs on both sides of the vehicle in the interest of safety and drivability. The repair cost me $491 (I have the receipt); the incident was unnerving and caused considerable bother and inconvenience.
A D V E R T I S E M E N T S
- Washington, PA, USA