This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension). The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The dealer stated that a remedy had not been determined by the manufacturer in order to perform the recall repair. The manufacturer was made aware of the delay. The contact had not experienced a failure.
The contact owns a 2009 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the part to do the repair was unavailable, the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure.
Approximately 2 years ago, I found that the leaf springs on my 09 Toyota Tacoma had broken so I had them replaced. If memory serves me correctly I had them replaced a second time for the same issue. Since then I have been contacted by Toyota regarding a recall on the 09 Tacoma leaf springs. Researching the internet I found that Toyota had announced in November of 2014 that there was a problem, that they would be seeking a solution and notifying owners. Here it is August 2015 and they still have not found a solution for this very simple problem and I am in the same boat as I was months ago. Each time I contact Toyota I am told that they are working on a solution almost a year later.
The contact owns a 2009 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
September 29, 2014 Toyota motors informed NHTSA of plans to conduct a voluntary recall of the Toyota pre-runner pickup trucks. The problem is that the leaf spring is defective and could fracture due to corrosion and stress. I have a leaf spring that is not fractured or cracked but is making a lot of strange noises and my mechanic says the leaf spring on one side is defective. I have taken it to my dealer twice and they refuse to replace it because it is not cracked. I have called Toyota customer service twice also and they refuse to rectify the problem. How long is it going to take Toyota to deal with this recall or are they waiting for a few people to die. Why can't they be proactive instead of reactive after people are injured.
- Boca Raton, FL, USA
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I have been waiting for over 1 year to have the recalled leaf springs dealt with on my truck. In February 2015, my leaf spring broke, 6 months after the first and only recall notification letter.. my dealer had " at least a 6 month wait" for the part. My mechanic repaired it and I paid the bill. Toyota filed a case number and stated I would be reimbursed when the remedy recall was announced. After another 6 months, I have yet to hear anything from Toyota or white river Toyota.I spoke with my dealer today, and they "have no idea when the remedy will be available, waiting to hear from Toyota headquarters". I spoke to Toyota today and they could not give many information regarding reimbursement, when they would be able to fix the leaf spring, or the status of my case. I find it disturbing that a safery issue is taking over 14 months to resolve when it only involves manufacturing replacement springs. I also am angry that no one at Toyota has any timetable on resolving the issue.
Rear leaf spring recall - received safety recall interim notice Sept. 2014 advising of defective rear leaf spring. Contacted dealership numerous times for repair, and advised continually Toyota has not yet designed or created a fix for the problem. As of July 28, 2015 dealership still does not have replacement part for the defective rear leaf spring. I have advised dealership multiple times that the vehicle when stopped and brake applied, vehicle abruptly without warning jolts forward on its own and makes a loud clunk immediately afterwards. Feels as if the vehicle has been hit from behind from another vehicle, when in fact it has not. Dealership confirmed that the issues explained above are definitely related to the faulty rear leaf spring, but has no answers or any remedy of problem. I was also advised by dealership that rear leaf spring may cause brakes to fail or fuel tank to be punctured and cause fire. This is definitely not safe, and we are concerned for our safety! please intervene! updated 12/12/2017
The contact owns a 2009 Toyota Tacoma. While driving approximately 10 mph, there was an abnormal noise coming from the rear of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the rear passenger side leaf springs needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA campaign number:14V604000 (suspension) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 61,020. MA 10/22/2015. Updated 12/23/15
The contact owns a 2009 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the parts were unavailable to perform the recall repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 09/18/15
The contact owns a 2009 Toyota Tacoma. The contact received a recall notification for NHTSA campaign number: 14V604000 (suspension) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the part was unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 09/03/15 updated 10/26/2017
The contact owns a 2009 Toyota Tacoma. The contact received notification of NHTSA campaign: 14V604000 (suspension) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension) and stated that the part needed was not available within a reasonable timeframe to schedule the recall repair. The dealer did not provide a specific date for when the part would become available. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2009 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension); however, the part was unavailable to perform the repair. The contact had not experienced a failure. The manufacturer was notified of the issue. The vehicle was not repaired.
In September 2014 a recall was announced on my style 2009 Toyota Tacoma pick up because the rear leaf springs could corrode and break. On November 14, 2014, I received a recall notice letter from Toyota that my vehicle was being recalled due to this issue. I have contacted Toyota manufacturing company on numerous occasions only to be told "we are working on it" (replacing the springs). That is the only answer I have ever received. Even their website states "we are working on it". I want to know when these springs will be replaced on my vehicle!!!
The contact owns a 2009 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension) and stated that the part needed was not available within a reasonable time frame to schedule the repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure. Updated 7/7/15
The contact owns a 2009 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension) however, the part to do the repaired was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of this issue. The contact had not experienced a failure.
The contact owns a 2009 Toyota Tacoma. The contact received a notification for NHTSA campaign number: 14V604000 (suspension); however, the part needed to do the repair was not available. The contact felt the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 7/7/15 the consumer stated a visual inspection was performed on the vehicle by a Toyota tech. The vehicle was found to be "ok at this time". updated 9/19/2015
The contact owns a 2009 Toyota Tacoma. While the vehicle was at an independent mechanic for a routine service, the mechanic diagnosed that the rear passenger side leaf spring needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA campaign number: 14V604000 (suspension) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the failure. The failure mileage was 76,000. Updated 6/26/15 updated 07/02/15
A D V E R T I S E M E N T S
- Rock Falls, IL, USA