This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The brakes completely failed on the vehicle. When inspected the main brake line was found damaged due to the frame of the car being totally corroded and shifting of the mechanical structure. If I were not quick in getting the emergency brake applied, we would have had an uncontrolled crash in traffic and could have potentially been killed. There were no warnings or lights that came on in the vehicle prior to the complete brake failure. The car is currently at a local repair shop and can be inspected if necessary. The frame corrosion was so bad on this car that the repair shop was not comfortable even putting it on a lift as they felt the car frame would break.
I purchased this vehicle used several years ago. I recently took it in for an oil change and my mechanic advised me that the underside was rusting out. There was a recall for this issue but it has expired and Toyota has refused to do anything.
While driving at unknown low speed on 2 lane road, contact observed bed of truck rise vertically in the air, within the frame of rearview mirror. Upon pulling over, further investigation indicated that indeed, while adding body weight to the truck bumper, rear of bed, was more than sufficient to cause the front of the bed to rise. Truck was later moved to dealer location, Courtesy Toyota, Brandon, FL, for inspection. Inspection by Toyota indicated both frame rails were completely severed by corrosion. Truck was tagged out of service and not safe to operate by the OEM. This unit was inspected by same Toyota dealership in Jan 2019, for extended frame corrosion warranty program, and was passed for frame rail replacement as it did not meet the failure criteria of the incorrectly written test. This criteria DOES NOT address all failure modes, nor a normal population of "most likely" failure modes, thus allowing the OEM to side-step responsibility. placing consumers at great risk for bodily harm for both vehicle owners/operators, and the general public in proximity to the traveling vehicle. Known Quality issue. Known Safety issue. Harm is imminent. Financial damage imminent.
1. Some years ago Toyota recalled the vehicle for inspection of the frame. Since it was relatively new, it did not need a frame replacement at that time. They claimed to have enhanced protection with some kind of coating. 2. Warrantee for frame corrosion was extended for 12 years but I did not receive a notice for reinspection when that was nearing the end for my vehicle. 3. Although my vehicle just passed inspection, I have been informed that corrosion is progressing, and I will not pass inspection in one two or three years. 4. My vehicle which has low mileage and is otherwise perfectly serviceable for my purposes, will have to be junked because Toyota refuses to take responsibility for shoddy manufacturing (or at least shoddy steel fabrication).
We were experiencing a loud rattling noise under the passenger side steer tire and when we hit bumps, it was hard to control the steering and bouncing. When inspected by our mechanic, we found that the frame had rusted through and broke near the passenger side wheel and will no longer pass inspection due to safety. The entire frame has extensive rust issues, even though under costed at time of purchase and two other times during our ownership and was last inspected by Toyota in April 2018 and told all was ok, even though there was an open extension on replacing rusted frames for the 2008 Toyota Tacomas.
My stepdaughter purchased a 2008 Toyota Tacoma a few months ago. During the time of having the vehicle serviced her mechanic pointed out all the rust throughout the frame of the vehicle. I have contacted Toyota Corporate; they refuse for me to open a ticket and to get this safety issue resolved. Not only is the rust on the frame, but it's also evolving the suspension. There is also evidence that this vehicle is from Vermont which would have caused more of a rust issue besides the manufacture forgetting to coat the frame.
Frame has rusted to the point of actually having a hole that I can put my finger through. The truck has only 79000 miles on it and is in excellent shape otherwise. I bought it new from the dealer in 2008. I think this is a potentially dangerous condition but could be repaired via an Toyota recall. My father was a Toyota G.M. and Toyota's are all my family have owned for 30 some years. I hope Toyota will honor the re-call. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
We purchased our 2008 Toyota Tacoma pick up about 2012 from Stephen's Toyota in Bristol, Connecticut. Recently it went in for an oil change and emissions testing, our mechanic and the owner of the garage told us to get in touch with Toyota right away, the frame on your truck should be covered under the recall, the truck is in perfect condition inside and out and no ruse other than the frame falling apart. I touched base with the dealer but parts department just say's sorry it's not cover.. wtf.... something about the recall expired"??" What I"m seeing on line is Recalls don't expire they transfer from owner to owner and "we" never have received any recalls on this truck and had no clue the frame was bad! My wife drives my child around in this truck ever single day... I need this problem taken ASAP... God for bid something happens and she get's into an accident with my son.... Next step I talk to my attorney.... Douglas Lambert 65 West Broad St. Plainville, Conn. 06062
Frame is rusting away. I bought this vehicle in 2019 from a dealership and was just informed of this issue. No recall for this vehicle is showed on the website or Toyota dealership. I think the original owner along with previous owner never looked at the recall for this vehicle. I-??m not sure what else to do.
On my last vehicle inspection, the mechanic told me that he will fail me next time due to a rotting frame. This is a serious safety hazard. Through my research, this is a common problem with this year truck (2008) and other years. To my knowledge, I was never contacted by Toyota as far as any recall. This truck still looks new and I am very dissapointed with what I read about this so called "Recall" has expired or about to expire in 2023. I would like very much to have this repaired. I don't know how to go about it.
This is my second Tacoma. Both cases I-??ve found out too late that the frames are shot. Although before I purchased I had it inspected by Toyota shop to identify any problems including frame rot. First one I bought new second used. Both cases I was told I am out of the recall window. My loyalty to your brand is in question. You-??ve recognized a problem and on the surface it appears your taking responsibility for it. Then, atleast in my case, don-??t. Disappointed starts to describe my feelings on this matter. If you care to make any concessions and retain a Toyota customer reach out to me.
My Toyota was denied needing a frame replacement. I regret not taking it to a different dealership because it was very rusted! The corrosion compound was applied and now at 126,000 miles, you can literally rip handfuls of the frame off the truck. The frame is to the point of it not being safe to drive. I fear that it could definitely break in half while driving it. Has any other people reported rust coming through the spray on corrosion compound? It definitely did not solve the problem on my Toyota Tacoma.
This vehicle falls under a Toyota "Limited Service Campaign" based on the VIN. Because the vehicle is registered in Arizona my parents never received a notice of this campaign. But this vehicle is now in Indiana and is exposed to issues related to this campaign (Frame Rust - Cold Climate states). To base a campaign on state registration is short sighted and wrong. My parents still reside in Arizona and the vehicle is registered there but it will remain in Indiana as their vehicle for when they visit. I contacted Toyota and asked them to inspect and apply the CRC per the campaign but they have refused. Would ask the NTSB to review this campaign and cover all customer vehicles that might have exposure to cold climate not limited to registration state. If we would have been made aware of this we would have acted sooner but again, no one from Toyota informed us of the issue.
A D V E R T I S E M E N T S
- Springboro, OH, USA