This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased my 2008 Toyota Tacoma in 2010 with 39,000 miles on it. In early 2018, I received a notice from Toyota that my truck needed to have the frame inspected. I scheduled an appointment with the Toyota dealership in leesburg, va and had the frame inspected and treated with some type of black treatment. This substance never completely adhered to the frame and washed off. This is apparent in the attached photos. I expressed a concern about reoccurring rust in April 2020 with the Toyota dealer and they directed me to call Toyota directly. I then opened a case with Toyota, case #2004082516 and was unable to get the frame re-inspected due to covid. Recently in 2021 during a regular service, the technician brought to my attention large gaping holes in the frame. The technician said that the frame would not pass va state safety inspection which is due in April 2021. I am now left with a vehicle that is not safe to drive and of no value.
I had 2 previous recalls on this vehicle to check for a rusted frame.... when I purchased this vehicle I had it under coated and of course it passed the two inspections..the undercoating has now flaked off so now the frame has rusted through.. I took it to a body shop and had a patch welded on to the frame... Toyota now says there is no recall on this vehicle for a rusted frame... I have to question this after receiving the two previous recalls...
My vehicle has a lot of rust area on the bottom frame. I am unable to put a carjack to lift the vehicle up without the frame breaking. I am afraid if I need to switch the tire I wont be able to because of all the rust. I need to place a side step running board on this vehicle but I am afraid it may be too rusted to hold it. There is some rust on the body area and I was thinking about fixing it myself but the frame maybe a little harder to fix if I need to replace these parts.
- Vineland, NJ, USA
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The contact owns a 2008 Toyota Tacoma. While stationary, it was observed that the subframe of the vehicle was severely rusted and corroded. There were also holes in the frame where the wheels connected to the frame. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 120,000. The VIN was not available.
Frame rust. There was a inspection period for rusted frames on this vehicle (and others), I missed the inspection period and am fearful that my truck is potentially dangerous. I think this inspection time period and work should be expanded to protect current owners and others on the roads. Toyota states it is out of their hands and they can do nothing for me, regardless of the safety issue. Please help expand this into a recall or expand the inspection and correction period. Note: Actual date of inspection or inspection notice is unknown
Possible rust corrosion on frame of vehicle. I had the same problem in a Tacoma truck, 2000 model year. I want to make certain that this issue does not affect the 2008 Tacoma I purchased to replace the older vehicle.I still own the 2008 Tacoma. I am noticing a hum in the front end of this vehicle.
The contact owns a 2008 Toyota Tacoma. While driving various speeds, the vehicle vibrated and a humming noise was present. The vehicle was taken to the dealer where it was discovered that the subframe experienced severe rusting and corrosion. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 99,000.
The contact owns a 2008 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V604000 (suspension). The dealer indicated that the vehicle would need to receive a manufacturer recall remedy first for the undercoating. The manufacturer advised the contact to take the vehicle to the dealer; however, the dealer indicated that they did not have the coating for the repair for months. The contact went to a second dealer and the vehicle was placed on a lift to be coated. The part was on a national back order. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2008 Toyota Tacoma. The contact stated that the vehicle failed inspection due to excessive corrosion on the rear cross member frame. The technician stated that the rear cross member frame needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 72,598.
This truck was recalled for premature frame corrosion. At the dealer's inspection the vehicle was pronounced as being structurally sound. However, at the corporations expense the vehicle would be sent elsewhere for frame anti corrosion treatment. I picked up the truck a couple of days later and followed the instructions as far as allowing the treatment to cure outside for several days. This repair was done in January F this year. After several weeks it seemed as though the frame treatment had not cured as a strong chemical smell persisted which was physically nauseating. It is now May 5th and the vehicle is at the dealership (where the vehicle was purchased) for an unrelated recall repair. The service manager and mechanic who looked at the vehicle say the treatment will eventually cure and stop smelling. The Toyota corporation claims to have no responsibility in this matter. The dealer sent the vehicle out for a Toyota corporation authorized treatment that apparently did not work. This has made the vehicle not useful for me any longer; I don't expect to have to live with my primary vehicle having been made useless unless I intend to be made ill while driving it. The vehicle was more useful, even with minor frame corrosion, before this treatment was done and I fully expected to have the use for several more years.
The contact owns a 2008 Toyota Tacoma. While driving at a low speed, the steering wheel seized. As a result, the contact was unable to steer the vehicle. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the seals were corroded and the power steering joint needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic who diagnosed that the front driver side wheel needed to be replaced. The vehicle was repaired; however, the repair did not correct the failure. The manufacturer was not notified of the failure. The VIN was included in NHTSA campaign number: 14V604000 (suspension). The failure mileage was 95,000.
The contact owns a 2008 Toyota Tacoma. The contact stated that the frame of the vehicle was rusted. The vehicle was treated for rust a year ago, but the solution used to coat the frame rubbed right off. The contact notified the manufacturer. The approximate failure mileage was 138,000.
The contact owns a 2008 Toyota Tacoma. The contact received notification of NHTSA campaign number: 14V602000 (suspension) as well as a recall pertaining to the frame. The contact felt unsafe driving the vehicle. Due to the frame being rusted, the tires had to be replaced ten times. The contact felt that the leaf springs could snap, puncture the fuel tank, and possibly cause a fire. The dealer diagnosed the vehicle and the frame was ordered, but had not yet arrived. The manufacturer was made aware of the failure. The failure mileage was approximately 118,000.
On Friday, December 4th I was driving my Tacoma pickup. When I had to stop in traffic I applied the brake. The pickup had unintentional acceleration rather than stopping. I was not going more than five mph. I was on a city street. There is damage to my pickup.
I purchased a brand new 2008 Toyota Tacoma. It came with geninue factory installed running boards. About a year ago I noticed pitting on the running boards (both sides of the vehicle) the corosion started at the rear of the boards (near the rear wheels). I brought the truck to the dealership where I purchased it. I inquired if the Tacoma was covered under any warranty or recall, since I've had several and one is still outstanding (Toyota is in process of deciding how to fix, something to do with a rear spring near gas tantk). This might be associated with my current problem with the-running boards on my truck! last week Wednesday I left my truck for repair with the dealership agreeing to pay $300 for restoring my running boards. By the way they guarantee their work for lifetime. I received a call from dealership the next day informing me that upon inspectioen of the running (Toyota genuine factory installed) boards that the problem was that both boards were corroded from within the parts and considered unsalvageable. If they did the work they could not guarantee the safety of the parts. In fact the boards could come off in the coming months. No warranty on doing this job. My wife & I are senior citzens and rely on using the running boards to gain entrance to the truck. Another concern I have if I hit something on the road and the defective running boards break off and hit another vehicle. The attitude from Toyota corporate was that they are not responsible if anything happens. When I asked to speak with a supervisor I was told that I would receive a callback with 24 hours. It has been 3 days and I've not heard back. My complaint is lodged against Toyota for making defective parts that could injury others. Toyota's indifference to my situation only incenses me because I thought I was buying a quality product.
I brought my truck in for the frame check. They said I was good for a frame spray. They sprayed my truck because I was told it was warrantied. I get my truck back and the spray is all over my garage my driveway my paint and rubs off by driving through snow. I was told some trucks come back after a year with bad frames with this treatment. How are they allowed to cover up such a safety hazard. I should have learned from my last Toyota frame that snapped on me as I was driving. But after there last recall I was thinking something changed. Turns out they made no changes to their frames even after all there issues. So I asked if I was to buy a brand new truck is there a new frame process.. guess what no change.
I was driving down the road heard a loud snap. Truck skipped sideways like I hit a pothole. Found a broken driver side leaf spring. I reported it Toyota they said they didn't know how to fix it. So I went out and had 2 new springs put on for safety. I was then told they would pay me for the repair. Now because they don't kno the "remedy" to repair this. They won't do anything for me.
My leaf spring snapped while driving down the road. And they still wont do anything for it. Because they don't know how to fix there own problem. Also they won't stand behind the there fake remedy for a frame that is going to break apart. They did on the 2001-2004 because they knew the spray does nothing but make it worse. 04-08 your on your own.
A D V E R T I S E M E N T S
- Flatwoods, KY, USA