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10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
102,937 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Toyota Tacoma suspension problems

suspension problem

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2004 Toyota Tacoma Owner Comments (Page 2 of 4)

« Read the previous 20 complaints

problem #49

May 082019

Tacoma

  • 161,000 miles

A D V E R T I S E M E N T S

Right ball joint broke. Wheel tucked under vehicle. Broke cv axle

- Hawi, HI, USA

problem #48

May 082019

Tacoma

  • 161,021 miles
Ball joint separated and wheel tucked under car. Also broke cv shaft

- Hawi, HI, USA

problem #47

May 112018

Tacoma

  • 110,000 miles
Tamara recall, my 2004 Toyota Tacoma 4 wheel drive chassis has broken on me twice sense I bought the truck from a used dealership, and the chassis is also cracked again on my back drivers side, when I bought the truck I wasn't told that the chassis was rusted and they had covered it up. I need to know if it's still under warranty to get it replaced or what I need to do, my odometer is showing only 118686 on it right now. I'm concerned if I were to be in a wreck that there would be a worse outcome verses the chassis not being rusted. When the chassis broke on the passenger side both times I was driving, the exhaust has broken off as well because of rust. Now the truck squeaks really bad and my spare tire is about to break off as well I believe. I would really appreciate it if I could get it fixed. I'm not sure how much of the chassis is rusted or how bad it us due to them covering it up. Both times the chassis has broken have been when on a city street I haven't done an insurance claim on it either, the second time it broke I was also braking the truck. I don't know the number of the recall. I bought the truck in March and all this happened in may and June and I'm afraid it's gonna happen again if it's not replaced and due to me making payments on it and it being my daily driver I don't know what else to due sense I cannot sale it. I didn't know about the recall until September, I seen something about it on facebook and just started looking into it to see if there was any possibility of getting it fixed or replaced. The bed has also been replaced before I bought it, but I'm not sure why. Thank you for reading this and I hope to hear something soon about my truck. Any kind of options available would be very helpful, because I do not trust this truck. It is very unsafe. I would not recommend anyone else to drive my truck because it is so untrustworthy. Thank you again.

- Landrum, SC, USA

problem #46

Mar 182019

Tacoma

  • miles

A D V E R T I S E M E N T S

2004 Toyota Tacoma, took truck in to be painted was informed that there are multiple baseball size holes in the frame and the leaf spring mounts are rusted and leaf springs are about to pop off. I have called Toyota Corp, and was told because truck was not sprayed they will not honor the frame. I recently acquired this vehicle and was not aware of the recall that had been issued on this truck. Toyota at this point is refusing to replace or repair the frame even though this truck originated and remained in a cold climate state for most of its existence. Please advise if there are any options available to have Toyota honor this vehicle. Thank yo U

- King, NC, USA

problem #45

Dec 222018

Tacoma

  • miles
Took truck in for inspection and the frame is deteriorating to the point the bed is becoming detached from the frame and separating from the cab. The suspension is coming loose from the mounts. This is not the only one the mechanic has seen with deterioration. These trucks are not safe to drive!!

- Creekside, PA, USA

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problem #44

Nov 142018

Tacoma

  • miles
I recently purchased this 2004 Toyota Tacoma and took it in for an inspection of the frame for undercoating. The body shop noted severe corrosion of the frame with suspension parts that are also full of corrosion. I was told this vehicle was not safe to drive due to this rust issue. I was told if this vehicle was involved in an accident there would be serious injury or death because of this rust/corrosion. I need the manufacturer to take care of this for some reason this vehicle's frame was not recalled but the body shop stated this should have had a safety recall on this frame due to the amount of rust that is noted under the vehicle on the frame and suspension parts.

- Pembroke, VA, USA

problem #43

Mar 302018

Tacoma

  • miles

A D V E R T I S E M E N T S

Takata recall frame is rusted

- Roaring Branch, PA, USA

problem #42

Aug 112018

Tacoma

  • 178,468 miles
The contact owns a 2004 Toyota Tacoma. While the contact's son was driving 55 mph, the axle and ball joints detached from the vehicle. The contact's son lost control of the vehicle and crashed into a dirt ditch. The air bags did not deploy. There were no injuries and a police report was not filed. The vehicle was taken to valley hi Toyota (14612 valley center drive, victorville, ca 92395, 866-405-5098), but was not diagnosed or repaired. The manufacturer was made aware of the failure and no assistance was provided. The failure mileage was 178,468.

- Phelan, CA, USA

problem #41

Mar 272018

Tacoma

  • 146,510 miles
Purchased 04 Tacoma double cab 4X4 onlynto later find frame rot by the shocks and wheels. I didn't see this initially upon inspection. I thought there was only surface rust until I had the truck on a lift for inspection and was advised of perforations. Needless to say it won't pass inspection. Did some research and found that Toyota's class action settlement only included 05-10 Tacoma's. also found that there may have been a warranty extension but according to the dealer, that expired. Toyota won't do anything for me so now it's up to me to repair the frame, if it's even repairable. How could Toyota put out a product and not stand by it, or at least cover the frame replacement? Toyota really needs to cover all vehicles with this problem regardless of age of vehicle and this should never expire. I understand that the cost of a new frame is about $5000, and with labor, runs up to about $15K. Toyota needs another class action suit filed against them asap!!!

- North Babylon, NY, USA

problem #40

Feb 152017

Tacoma

  • 141,678 miles
The contact owns a 2004 Toyota Tacoma. While making left and right turns, the vehicle made an abnormal noise. The origin of the noise could not be determined. The vehicle was taken to an independent mechanic who diagnosed that the frame was rusted, and the stabilizer bar, passenger side steering rod, struts, and shocks needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was 141,678.

- Kapaa, HI, USA

problem #39

Feb 232017

Tacoma 4-cyl

  • 141,000 miles

A D V E R T I S E M E N T S

Truck is unfit to drive due to rusted out frame. Please help with recall on Toyota Tacoma trucks. Thanks, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Peachbottom, PA, USA

problem #38

Sep 232016

Tacoma

  • 115,000 miles
The contact owned a 2004 Toyota Tacoma. The contact stated that the vehicle experienced severe corrosion on the frame. The vehicle was taken to the dealer where it was diagnosed that the frame needed to be coated with an anti-corrosive adhesive. The vehicle was involved in a crash while being operated at 2 mph. A police report was filed. The vehicle was towed to a salvage yard and deemed destroyed. The vehicle was repaired. Upon inspection, it was noticed that there were holes in the frame. The vehicle was taken to the dealer where it was diagnosed that the frame needed to be replaced. The vehicle was not repaired due to it having a rebuilt title. The manufacturer was notified of the failure. There were no injuries. The failure mileage was approximately 115,000.

- New Smyrna Beach, FL, USA

problem #37

Jul 052016

Tacoma

  • miles
I bought my Toyota truck in May 2016. I had the truck serviced at a local shop. The service manager stated the truck had a lot of rust noted on the frame and other parts underneath the truck. I took the truck to my local Toyota dealer to have the spare tire hangar recall taken care of. The service manager told me they could not service the truck because of the extensive rust noted. He stated "if you were my family member I would not let you drive it" because the frame and other parts were very rusty. The truck has been parked ever since unable to drive due to safety concerns that the frame will collapse. Toyota corporate will not agree to fix the truck.they state the truck frame rust replacement offer has long passed.

- San Francisco, CA, USA

problem #36

Oct 172016

Tacoma

  • 144,785 miles
Took my 04 Tacoma to get inspected at Toyota the tech sais the vehicle is unsafe. The rust / rotted condition of the frame is excessive and beyond repair. Toyota does not want to take responsibility for this problem. They told me that they cant do anything about this.

- Mamaroneck, NY, USA

problem #35

Jul 202016

Tacoma

  • 90,000 miles
The frame of the Tacoma is severely rusted. Rust easily falls off the frame of the truck. Tacoma models after 2005 received recall notifications and fixes from Toyota, but the 2004 models have not received any notice even though they exhibit more frame rot and rusting.

- Centreville, VA, USA

problem #34

Jun 112016

Tacoma

  • 163,000 miles
The lower ball-joint on the drivers front failed while driving (approx 20mph on a straight, smooth residential road (fortunately unloaded truck and at low speeds) sending the wheel sideways and slamming the suspension arm into the ground, where I skidded for about 40-50 feet. There is a recall in effect for this problem, year, make, model, mileage range, but only the 4 wheel drive models and 4 runners. It needs to be extended to the 2 wheel drive models as well. I had very little indication that something was wrong. It started feeling odd, like the alignment was off, and I was driving about a quarter of a mile to safely park it until it could be looked at, when it suddenly failed.

- Portland, OR, USA

problem #33

Mar 112016

Tacoma

  • 119,876 miles
Lower ball joint broke on both driver side as well as the passenger side. Vibration/humming sound while driving at all speeds, had tires and frontend checked with no issues found. I spoke to Toyota about this issue & they refuse to acknowledge that there is an issue & have mentioned that my vehicle is not under recall. Costs close to $980 to fix

- Castaic, CA, USA

problem #32

Jan 292016

Tacoma

  • 160,000 miles
When driving home from having the truck serviced, the front drivers wheel broke and crashed into a curb. After taking it to Toyota and calling there help desk, theye confirmed it had a lower and upper ball joint failure. At this time Toyota will not honor this recall and will not provide any assistance with the repairs.

- Norco, CA, USA

problem #31

Dec 202015

Tacoma

  • 170,000 miles
The contact owns a 2004 Toyota Tacoma. The contact stated that while driving at various speeds, the lower ball joints failed causing the passenger side front tire to detach from the vehicle. The vehicle was towed to the dealer where it was diagnosed that the lower control arm had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 170,000.

- Aptos, CA, USA

problem #30

Sep 232015

Tacoma

  • 120,000 miles
The contact owns a 2004 Toyota Tacoma. The contact stated that the vehicle was taken to a dealer for an unrelated service where it was discovered that the leaf spring fractured due to frame corrosion. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.

- Golden, MS, USA

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