This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Hello I Just wanted to check if my vehicle was ever in a crash. 2/29/24 VIN. [XXX] 03 Toyota Tacoma 2WD 4 cyl. EMail is [XXX] Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
This truck was sprayed for frame rust at Kern Toyota Winchester, Va 10/07/2010 a problem Toyota was very aware of and tried to put a band-aid on a known issue that would rust out and not pass inspection or worse yet cause a terrible accident or cause harm to driver/passengers or other drivers. We have had another vehicle in the family by Toyota that they replaced the entire frame and now they state that is not true. However, we had a rental for over a month while they did replace entire frame for same issue. Now our above truck that is in wonderful shape nothing else wrong but frame that is rusted did not pass inspection requiring parts that need welded. So we have a good truck that only thing wrong is the issue Toyota knew they used faulty equipment/parts for.
We bought the truck used from a dealer about 10 -12 years ago. We've always taken good care of it, and kept it in a garage. It always passed inspection with no problems, and there is nothing wrong with the truck, except at the last inspection about 2 weeks ago the mechanic said the frame has completed rusted through and the truck is not safe to drive. We can't get it fixed. I called Toyota and they said since it was no longer under warranty, too bad. They did "open a case" for us and I'm supposed to hear back from them next week, but I don't have much hope that they will do anything. The truck only has about 90,000 miles on it, despite being 20 years old. It is in good shape in every other way.
frame. We did have the frame checked a few times since we were made aware of the issue with rusted frames. Terrible noise. Technician says frame is being held to cap by two inches of rusted frame on both side just above rear wheel. Our repair person says of there was a recall, he can fix it. It thought there was a recall. He said otherwise the truck looks perfect. We are original owers. have kept truck in perfect condition. This is our second toyota truck and fourth toyota car. I can't imagine you would not authorize/pay for frame replacement, new/used. we are crushed. please advise if you can authorize/pay for repair/replacement. Our repair person advised we should not drive for fear of truck splitting in half.
I noticed a small hole underneath the passenger side of the frame just in front of the leaf spring and now the hole has grown to the size of a quarter. There is also quite alot of rust underneath the truck as well as the spare tire holder. I live in California and this truck was purchased from a Toyota dealership in Pennsylvania. Thanks for your cooperation. Sincerely, [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Redding, CA, USA
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When I went to the garage for the yearly inspection, I was informed by the mechanic that the frame on my Tacoma was rusted severely with major holes and could not be inspected. I was told that there was a recall on the frame for such issues and that I should call the dealer who sold the truck. Being as the dealer was no longer open (retired), I was unable to speak to him. II called the Toyota company, and was told that the recall was no longer in effect and that they could not help me. I asked why I was not informed about this recall as I was the registered owner of the vehicle, I was told that "everyone that owned one should have gotten a notice." I wrote a letter to the Toyota company in January 2020 and did not receive a reply.
The contact owns a 2003 Toyota Tacoma. The contact stated while the vehicle was at an independent mechanic for routine maintenance, it was discovered that the undercarriage was rusted and corroded. The vehicle was not repaired. The manufacturer was informed of the failure however, offered no assistance. The warranty was expired. The failure mileage was approximately 123,208.
The contact owns a 2003 Toyota Tacoma. The contact stated that the vehicle's subframe had rusted through with five holes to the subframe. The vehicle was taken to bennett Toyota (1951 lehigh St, allentown, pa 18103), where it was confirmed that there were five holes in the subframe and that the subframe needed to be replaced. The dealer informed the contact the vehicle was out of warranty. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty and offered no further assistance. The failure mileage was approximately 143,000.
The contact owns a 2003 Toyota Tacoma. The contact stated the check engine warning light was illuminated. The vehicle was taken to independent mechanic, where she was informed that the driver"S and passenger"S side rear subframe and rear leaf spring were fractured and needed to be replaced. The vehicle was taken to berlin city Toyota of portland located at 191 riverside St, portland, me 04103 (207) 618-6528, and the dealer was made aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure. The failure mileage was 160,000. 8/14/2020 edit by [xxx]: I would also like to add that the Tacoma was brought into the seashore Tacoma dealership in New Jersey back in 2013 for a different recall and the frame recall was never addressed or brought up to me while my Tacoma was there. I would also like to note that in 2016 while I was stationed in Alaska, I received a post card about the extended warranty. I promptly called the number and was advised that the warranty did not pertain to my Tacoma. Otherwise, I would have put it on the ferry to juneau for the inspection. Lastly, I have owned this Tacoma since 2009. It as been stationed with me for 4 york in fl, 4 york in NJ, 4 york in sites, ak and 2 years in me. It also previously lived between in ky and fl prior to me. Had I been asked the right questions about the origin of the Tacoma then I'm sure they would have told me the truck was eligible for the extended warranty. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
A lot of rust on the frame and rust underneath. Clean and well taken care but the rust still exist. I even have to replace the exhaust because it fall off due to the rust. The rust underneath are almost everywhere.
The contact owns a 2003 Toyota Tacoma. The contact stated that the subframe and undercarriage of the vehicle was rusted. The vehicle was taken to an independent mechanic for inspection. The contact was informed that the vehicle was unsafe to drive. The vehicle was not repaired. The dealer was not informed of the failure. The manufacturer was informed of failure. The failure mileage was approximately 100,000.
I purchased my 2003 Tacoma second hand back in 2015 which serves as my primary vehicle to this day. After returning from a year long deployment overseas, I had a few friends over on 4jun of which one was admiring my truck until he looks underneath and notices all the frame rust. He advises that there is a recall on it and I should contact my Toyota dealer to get it serviced. Feeling distraught, I go online and lookup recalls for my car which led me to the "frame rust" safety issue on a many Toyota models to include my own. The advisement suggests safety concerns with the frame rusting through due to factory negligence in sufficiently coating with anti-corrosion materials. Further research in other forums state other Toyota owners describing it as frame rust altogether and not just on the spare tire plate. Issues described include the issue causing the leaf spring to snap and the frame itself rusting through. Inspection of my truck proves true to all accounts described. I contacted servco Toyota in honolulu, hi the very next day and spoke to a nice lady. I explained how I became the owner of the vehicle since 2015 and was never made aware of this recall. She checked my VIN to confirm that I was affected by it, however the recall has expired as of 2018 so there is nothing they can do. She gave me the 1-800 number to Toyota which led me nowhere and kept diverting me back to servco Toyota instead of their main office..... what frustrates me the most is that Toyota provided me no notice or warning about this recall. So how can I react to something I was never made aware of. Safety recalls should never have expiration dates as it remains a safety issue until its properly remedied.
The contact owns a 2003 Toyota Tacoma. The contact stated that while the vehicle was at the dealer being serviced at a dealer (cumberland Toyota 1540 interstate dr, cookeville, tn 38501 (931) 272-3719) where it was discovered that the frame was discovered to be rusted out. The dealer stated that the vehicle was unsafe to drive and advised that the manufacturer did not offer any assistance. The manufacturer had extended the warranty but it had expired by 2018. The failure mileage was 100,000.
Was driving down the road and the frame broke completely in half on the drivers side an caused the drive shaft to fall out and when it did it bounced up and knocked a hole in the gas tank causing me to wreck.and the bed of the truck has huge holes rusted through them.
On September 14 2019, I took my truck (2003 Toyota Tacoma) to jerry Toyota dealer for a service. They found a crack on the frame of the truck and they told me it is unsafe to drive the truck, but they didn't offer any repair. I called Toyota and they told me that the recalled for the frame was expired on 2018.
Power steering pump having issues I can fill it up to the full line and it will go down to half empty everytime I've done it therefore steering is very tight and difficult, the truck bed has huge holes rusted/corrosion completely through it on both sides, the spare tire mechanism is rusted so badly it doesn't work and half of it is missing due to rust/corrosion an has fallen off, and the frame broke completely in half on the driver side of the truck while I was driving it an caused the drive shaft to hang on the ground and it knocked a hole in the gas tank before I could get the truck stopped, also the suspension on the rear of the truck is not attached to the frame on the top under the bed just attached to the frame on the bottom.
Complete rust with the undercarriage. There was a volunitary recall by Toyota but I never received this recall notice. This can be very dangerous because the vehicle can break if half. This is also why there is a recall on the spare tie holder. But can not get the spare tire holder fixed what to they fix it to a rusted undercarriage. I have called and complainted in the past.
Bought the truck used, frame rusted, from cold weather state, heard lots of trucks did this, rust so bad afraid to drive it, everything else on truck good, from what I understand it's had 5 recalls, not one done by former owner, internet web site said frames were not coated right, factory defect, want Toyota to fix issue as it's their fault this has happened, it's dangerous to drive.
The contact owns a 2003 Toyota Tacoma. While driving approximately 35 mph, a noise emerged from the rear of the vehicle. The vehicle was taken to an independent mechanic who determined that the rear frame was severely rusted on both sides. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 46,733.
A D V E R T I S E M E N T S
- Highland, NY, USA