This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While having a tire repaired, mechanic noticed a broken shock absorber mount. Upon his attempt to repair, he found severe frame rust, with insufficient metal remaining to reattach the mount. After an appointment with the local Toyota dealer, I was informed that the frame was unrepairable, and that since the "put in service" date was Feb 2000, I was too late for the extended warranty program. Apparently, if I had found the problem 5 months earlier, I would have been eligible for a buy-back. As this is a serious safety issue, I can not understand the manufacturer's time limitations. I am the second owner, and other than the frame rust, the truck shows no corrosion. I have never received any notice of frame rust problems, or the inspection and extended frame warranty offer from Toyota. Since getting the bad news, I have found numerous similar stories online. This was an admitted manufacturing defect, and definitely is a safety issue, as the frame can collapse or suspension components can break loose. There are thousnds of these vehicles in daily use, and the manufacturer should be responsible for the repair, replacement, or buy-back. Please help!!!
Vehicle parked in driveway and drunk driver hit 2 vehicles, totaled one & 99% on Toyota. After repairs, repairman made statement that we had rust on underside and we have been trying to find out more about the problem and how to fix it. Just this month a friend told us about the recalls and how to find out more. We found the recall and was given a case manager and told that it was a warranty and it expired and the next day the article on the recall was no longer on the internet.
Broken driver side rear leaf spring. Inspecting underbody to assess parts list and found the vehicle frame rusted through in a 2 -3 foot span from just aft of the driver seat to the rear leaf spring bracket. Heavy flakes and pieces of rust breaking off and frame almost rusted away near the leaf spring bracket that has cracked and near falling off.
The contact owns a 2000 Toyota Tacoma. The contact stated that while driving 20 mph, the vehicle dropped with a loud noise. The contact discovered that the axle was fractured. The vehicle was towed to a dealer for diagnosis and the contact was informed that the axle, lower ball joint, upper ball joint and tie rod would need to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure and current mileage was 198,164.
My 2000 Toyota Tacoma has "extensive" rust damage to its frame and suspension system. This truck was purchased in Kansas and has since moved with me down to Georgia. I noticed on the web that the rust on the frame of the truck is a common concern/defect from Toyota. I am inquiring to see if there is a recall on this and how I should go about trying to get this fixed. The engine and all of the vital components work fine, it seems a shame to get rid of a vehicle that is still in good working condition, other than the rust problem that is.
My leaf springs are broken and not replaceable due to rusted casters attaching to a rusted frame. Corporate Toyota tells me I can have it fixed but every dealer tells me that my truck is not included in the Toyota rust campaign. I have found literature online that includes my VIN but no dealers will help me. I just bought this truck in January of this year for 7500 and am now out 7500.
Frame rust perforation per Toyota 1995 through 2000 Toyota frame rust corrosion perforation warranty enhancement (customer support program) was conducted on my truck last year (September 2010). The local Toyota dealership inspected and said it was ok. Today they conducted another frame inspection and said the frame was perforated and would not pass the safety inspection. I asked to see a digital photograph of the frame damage and was told none were available. No offer was made to put the truck on the lift for me to see for myself. I drove home very carefully, pulled the truck in the garage and had a look, does not look safe to me. Appears the left front rear axle leaf spring mount / chassis frame could fail causing the axle to separate from the vehicle. Perhaps this is more serious than a "customer support program"!
Problem: Defective rear leaf springs. On 4/27/05 had right rear leaf spring replaced, mileage on veh. 51261 on 7/18/06 had left rear leaf spring replaced, mileage on veh. 56,586 both leaf springs needed replacement because they rusted so badly that the steel bands which held them together broke. I was driving on an interstate hwy each time a leaf spring broke. I was very lucky that one of the leafs didn't swing into the rear wheels, if so it would have caused a serious accident. I purchased the veh. New, I'm the sole driver, it's used solely for transportation, never used for construction or off road purposes. I believe Toyota used very poor quality steel in making these leaf springs & bands or a poor heat treating process to strengthen the steel or both. Thanking you in advance for your time & consideration on this matter. P.S.Toyota did replace the first leaf spring as a goodwill gesture, but didn't replace the second one.
When applying the brakes at low speeds vehicle experiences excessive vibration in the steering wheel, a loud noise can be heard and vehicle jumps. Vehicle has been taken to the dealer twice. Dealer stated the problem was normal, a characteristic in Toyota vehicles.
There is extensive rocking in vehicle at speeds of 70 mph and higher. Dealer has examined vehicle 4 times, stated there was no solution for this problem.
While traveling on a residential street another vehicle ran red light and ran into consumer's vehicle. Upon impact, airbags didn't go off. The clutch failed prematurely. The drive shaft fell off while the consumer was driving. The vehicle experiences vibration. There was one injury.
Rolling motion when driving at highway speed on various road textures. Dealer/manufacturer were notified, and were unwilling to assist, consumer is seeking help from NHTSA in this matter.. consumer is having a rear sway bar installed in attempt to correct the problem.
A D V E R T I S E M E N T S
- Marshall, NC, USA