This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Left automatic sliding door cable snapped after the right door cable snapped two months prior right after warranty expired. Toyota fixed the first problem but will not fix the other door and wants $2000 to fix it. The car is only 5 years old and Toyota knows this is an issue but will not help. This is not right. My child was seat belted in when the cable snapped and it whipped around and almost hit her in the head. This is very serious and Toyota needs to make it right.
The side automatic door cable snapped. If my child was in his seat he would have been injured bad. The tension on this was tremendous. All my wife did was open the door. We have a 2009 Sienna AWD and have maintained it per Toyota instructions. Toyota wants $1100 plus $300 do diagnose the problem. This is just wrong. Please help. The cable was hanging where my son would be sitting.
The contact owned a 2009 Toyota Sienna. The contact stated that while parked, the driver's side electric door panel caught fire. The vehicle was destroyed. The police and fire department were contacted and a report was on file. The failure caused no injuries. The vehicle was not taken to the dealer. The manufacturer was contacted. The failure and current mileages were 40,000.
- Irvine, CA, USA
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During active driving, the vehicle stalls and the power steering and braking components no longer function. On one occasion, this was on a residential street and the second on a busier street. The second occasion occurred on a hill and the emergency brake was necessary to stop the car. The vehicle was brought to be serviced and no cause for the malfunction was identified. We are now asked to resume driving of the car without any repair.
A D V E R T I S E M E N T S
- Mahopac, NY, USA