This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Toyota Sienna. The contact took the vehicle to capistrano Toyota (33395 camino capistrano, san juan capistrano, ca 92675, (949) 276-6886) to be repaired per NHTSA campaign number: 16V858000 (structure). The contact stated that the sliding door malfunctioned and could be opened while the vehicle was in motion. The vehicle was taken to the same dealer multiple times, but the failure continued. The dealer stated that the recent failures were not related to the original recall, but the contact disagreed. The manufacturer was contacted and referred the contact back to the dealer. The vehicle was not diagnosed or repaired. The failure mileage was 85,000.
The contact owns a 2008 Toyota Sienna. The contact stated that the electronic sliding doors on the vehicle had experienced several failures. The contact stated that the doors erroneously slid open while the vehicle was being driven and the sliding doors were very difficult to open when using the door handle. The doors, at times, would not unlock from inside the vehicle and would become jammed. The vehicle was taken to the local dealer (kolar Toyota, 4781 miller trunk hwy, hermantown, mn 55811, (218-733-0100) who replaced the cables and greased the door parts, but the failures continued. The manufacturer was notified of the failures. The failure mileage was 100,000.
Dear madame/sir, I own a Toyota Sienna (2008). The driver side sliding door cable just got cut-off last week while my kid was trying to open the door and get in and the passenger side door moves very slowly. I went to the Toyota dealer(s) and they said they had a fix at no cost only for vehicles which are 9 years/120,000 miles and if the customer came with a problem (not a recall) and I do not qualify as it has been 10 years (how did Toyota come-up with this number?). I went online and found that many people have reported a similar issue and looks like Toyota did not take care of them either. From the dealer I understand Toyota was aware of the problem and did not take care of the issue or did not do enough to resolve this problem. I sincerely request you to provide necessary directions/action taken against manufacturer so that 1000S of customers like me will get their car fixed. Thank you for your valuable time
The contact owns a 2008 Toyota Sienna. The contact stated that the automatic closed door operating cable experienced severe corrosion and fractured in the vehicle. The contact stated that the automatic opening feature did not work and would only operate if opened manually. The vehicle was taken to the dealer where it was diagnosed that the power sliding door cable and motor were defective and needed to be replaced. The vehicle was not repaired. The contact was made aware of NHTSA campaign number: 16V858000 (structure); however, the VIN was not included. The failure mileage was approximately 105,000. Updated 04/06/17 lj updated 08/07/2017
The contact owns a 2008 Toyota Sienna. When the vehicle was started, the power sliding door on the passenger side failed and would not open. The contact stated that the door could be opened manually with force. The vehicle was taken to the dealer who diagnosed that the power door cable needed to be replaced. The failure recurred with the driver side power sliding door also; however, the door could not be opened at all. The manufacturer was made aware of the failures. The approximate failure mileage was 103,000.
- Pittsburg, PA, USA
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The contact owns a 2008 Toyota Sienna. The contact stated that the sliding doors cable fractured causing the automatic opening and closing of the door to fail. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 112,000.
Both sliding doors are not working properly. They do not latch and stay closed. Both door have opened while vehicle was in motion. Back power sliding door has opened while the vehicle was being driven at least 10 times. The back non-power sliding door is not working either. However, this one we do not use and it has stayed closed most of the time. It has only opened 3 times while driving. This is an extreme danger. Toyota is only covering part of the cost to repair but I was past the 120,000 miles when my problem began. So we are left footing the bill on a defect of Toyota's doing. I feel this is outrageous because it is a huge safety concern.
I pressed the button to open the automatic rear passenger sliding door to put in a shopping bag after leaving a store. The door open, then when I pressed to close the door, it started to close bumped and clanked and reopened and would not close. I had to drive the 16 miles home with the door open. I took it to chatham parkway Toyota in savannah, ga who inspected it and had me retrieve it to take to a collision center for repair. They wouldn't touch it and told me to take it back to the dealer. I took it to savannah Toyota who repaired it at a cost of over $1400 to replace the rear slider assembly and cable assembly. They also advised me that the rear main seal and sub oil pan gasket needed to be replaced, I checked online to see if this was a recall for any reason after hearing of that other's had experienced this problem. This is a documented problem with Toyota with a warranty or recall for model years up to 2007. I called Toyota on October 17th to ask about a reimbursement since the problem is still an existing one with my 2008. Obviously the problem has not been corrected or my van was built using prior years parts. They told me my van was not part of the warranty even though it is the exact same problem as previous years. They offered me $1000 that can be used on another repair which I will need to pay out of pocket then ask for reimbursement. I do need that to help pay the $2400 repair for the real main seal repair. The malfunctioning rear sliding door is a safety concern especially if there are children in the rear seats. Toyota needs to extend this warranty because they have not fixed this problem. I have grandchildren, and a child could unhook their seat belt with the door open and fall out in traffic. I was also exposed to a possible carjacking with no protection. Toyota need to take ownership of this for the safety of their loyal customers.
The automatic sliding door cable came loose, causing the door to get stuck and further damage the cable. This flaw is noted in a recall for 2004-2007 models, but we believe it should be included in the 2008 models, as well.
My Toyota 2008 Sienna le passenger automatic sliding door won't closed and opened completely. I've experienced an intermittent jammed with this door for the past 3 days. As a temporary fix, I need to get out from the car to help the door in closing and opening it because the button inside the car and even the remote(has new battery installed) won't do the work. One day, when driving my kids to school. As I made a left turn, I heard an audible noise/alarm and we were surprised and tried to figure out where the sound came from until my kids told me that the door is partially open while driving. I pulled over and temporary close the door. I managed to go back home and still with the alarm on and then re-pushed harder to make the door completely closed. That was scary because my kids were sitting in 2nd row. To address this problem. On same day, I rushed my car to Toyota dealership and the representative told me that cable assembly is broken and need to replace all parts but must pay $1700 + tax because the issue was the power sliding door cable assembly although my car has very low mileage 30, 312 miles (sitting most of the time inside the garage) and still not covered by Toyota warranty enhance program for rear sliding door cable. This is very frustrating and adding insult to injury, I was told that I'm not the only one had this problem.
Power door opened part ways and would not shut. Had to drive to mechanic with door partially open and he had to force it shut. Toyota mechanic said it was a know cable problem with the door motor, but Toyota has not issued a recall yet.
Power sliding door cable broke. Research into this problem shows that it can cause door to jam in the open position. Problem was frequent enough that Toyota covers the repair for vehicles manufactured 2004-2007. The problem persists in the years manufactured after this, as mine is a 2008, but the $1200 repair is not covered by Toyota csp.
Power lift function of rear door malfunction. Upon engaging the power door, it immediately started going down once it reached the top and will not stop if someone is in between it. The struts or brackets are not able to keep the door open, making the mechanism automatically shut the door. Extremely dangerous.
The contact owns a 2008 Toyota Sienna. The contact stated that a passenger was standing in the path of the rear passenger side sliding door. The door was engaged and closed on the passenger, crushing the passenger between the sliding door and the frame. The passenger was transported to a medical doctors for treatment of her injuries. The dealer was notified of the failure and informed the contact that there were no failures found with the sliding door. The manufacturer was also notified of the failure and informed the contact that the vehicle needed to be taken to a dealer for diagnosis. The failure mileage was 14,000. Updated 07/19/12
Automatic sliding door on passenger side failed. Stuck halfway open. Appears to be a cable problem. Research done on internet shows to be common problem with approx. $1800 repair price.
Right rear power sliding door on 2005 Toyota Sienna lxe malfunctioned. Dealer quoted nearly $1000 to fix. Ridiculous. Had dealer disconnect system (over $70) and now can use door manually although door is cumbersome to move -- almost impossible for children to operate. Inexcusably poor design! same problem right rear window. Will not operate. Now disconnected by dealer (included in $70 charge noted above). Window cannot be operated manually. Permanently shut. Bad! ventilation in rear and thus throughout vehicle adversely affected.
2008 Toyota Sienna le my son - who has autism had accidentally zipped his jacket over his seat belt. He got scared and asked me to help him - so I opening our automatic sliding door (driver side) to help him unzip the jacket. While I stood there trying to get his jacket unzipped - the sliding door started to close and proceeding to slam into me 4 times before it backed off (I am pregnant - 26 weeks at the time). It has on other occasions automatically shut without us activating this. This scared me - as I also have a 3 year old and of course am pregnant - what if it was my 3 year old standing there while the door slammed into him continually? I have read numerous complaints about this online from other Sienna owners and would like to have this investigated. The door should not be closing all on it's own - and it should not slam into a person or object 4 times before it backs off.
Sliding doors failed. Less than one year old at 34,9K miles, brought to dealer indicating both doors intermittently partially open or close during power operation. Dealer found both rear latches were not holding and were replaced. Two weeks later, at 35,2 miles problem has reoccurred and dealer cannot duplicate problem. Another 2 weeks later at 35,3K miles, late Sunday night 60 miles from home, the passenger door get stuck open in a rest area. We spend an hour fussing with the door and finally forced it shut, and drove the 60 mileshome with fingers crossed and 2 kids in the car, hoping that we have not caused a problem forcing it shut and it would not fly open on the rest of the trip. Another trip to the dealer, and they state they cannot duplicate the problem we then deferred to routine manual operation. The problem continues, and we have to open or close by forcing them. Usually, the passenger cannot let themself out, it must be opened by someone using the handle outside of the car. At 53,2K miles we can no longer manage with the malfunction. There are two weeks left on the warranty of the previous repair. Dealer states we will need to take the car to a body shop for a re-alignment at our own expense. Not having the funds to do so, we continue to deal with the problem. Finally we take it to a different dealer for a second opinion. Surprise-the latches need to be replaced. The one door is so bad the front & rear latches must be replaced at my cost of $800! we need at least one door to work so we'll do it. The other door needs it too at add'L $, as well as a visit to the body shop for 'realignment', but can't afford it. Meanwhile-the original dealer should have replaced this part at 53,2K miles when it was covered, but ithey sent us packing. No faith that this $800 repair will fix it. 3 sets of latches in 3 years? they need to identify the problem and do right by customers. This is our 6th and last Toyota. Maybe a death related incident will help.
2008 Sienna drivers door stuck open, started making a groaning sound, cable snapped. Now Toyota wants 1700 bucks to fix it. My van is 2 years old, mileage has it out of warranty. The cable snapped, you cannot purchase the cable you have to purchase the motor also...
A D V E R T I S E M E N T S
- Aliso Viejo, CA, USA