This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Toyota Sienna. The contact stated that the passenger and driver side electronic sliding doors were inoperable. The dealer advised that the failure occurred due to dust in between the door panels. The door panels were cleaned yet the failure persisted. The manufacturer advised the contact that she was responsible for maintaining clean door panels. The failure mileage was 28,000 and the current mileage was 48,000.
The contact owns a 2008 Toyota Sienna. The contact stated that there was a rattling noise in the passengers side sliding door. The vehicle was taken to the dealer who installed a rubber lining but that did not resolve the failure. The contact stated that the doors were not properly aligned. The throttle control has also malfunctioned. The contact stated that when the accelerator pedal was depressed the vehicle accelerated uncontrollably. The dealer stated that the vehicle was functioning normally. The contact stated that the vehicle also began pulling to the left, but that has not been diagnosed by the dealer at this time. The current mileage was 83,000.
We bought a new-to-us 2008 Toyota Sienna with a power operated passenger door. Within 2 weeks of purchase we parked in our church parking lot (not on an obvious incline) and pushed the internal button for the power door. I went to take my child out of her car seat and the door automatically closed on me. It took all my force to keep it open. I let it shut, then reopened it and it would not latch and kept forcibly shutting. I literally propped the door open against its will to close while my child exited. The dealer cannot duplicate the problem and doesn't believe it happened. We are very concerned about this especially because there is no way to manually disengage the motor and stop it from forcing itself closed.
Within the last couple months both of the rear sliding doors on my 2008 Toyota Sienna le have malfunctioned in a way that I believe could jeopardize the safety of the passengers. Yesterday, the left hand rear door got stuck midway between open and closed and only after exerting great force on the door and breaking the cable along which the door travels, was I able to close the door. The right hand rear door, for the last couple months, has been irregularly getting stuck midway through closing and reversing back to an open position. If one turns off the automatic door function and attempts to close the door manually, it can only be opened and closed if a great deal of force is exerted on it, much more than a child would be able to summon.
The contact owns a 2008 Toyota Sienna. The vehicle does not come equipped with automatic sliding side doors. The doors must be manually opened. On most occasions when the sliding side doors are opened, they make a clicking sound. Oftentimes, the doors fail to remain open and slide shut. The contact is concerned that the doors may close while occupants are entering or exiting the vehicle, causing them to be injured. He called the dealer and was informed that the failure needed to occur in their presence because it was difficult to duplicate. The defect occurs on both rear passenger and driver side sliding doors. The failure mileage was 2,000 and current mileage was 7,200. Updated 11/6/08
A D V E R T I S E M E N T S
- Fairfax , MO, USA