This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Cable for power sliding door (passenger side) snapped. When you manually open door you have to press on it to keep it open otherwise it will automatically shut and might crush you.
The contact owns a 2005 Toyota Sienna. The contact stated that the power sliding door does not open. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure who referred her to the dealer. The vehicle was not repaired. The failure mileage was 85,000 and the current mileage was 118,000.
On the driver side sliding door, two out of three bolts that hold the locking latch have fallen through the sheet metal. The result is that the door open indicator light goes on and off while we are driving and the door is technically open while we are driving, albeit locked. As per some quick internet research, this is not an uncommon problem but one that Toyota will not fix. It is not the result of any user misuse and I therefore and disappointed by Toyota's stance.
The contact owns a 2005 Toyota Sienna. The contact stated that a loud noise would emit from the front driver's side door whenever opening and closing the door. The vehicle was taken to an authorized dealer who stated that the door latch would need to be welded. The vehicles warranty was expired, so the vehicle was not repaired. The manufacturer was notified of the problem. There was a technical bulletin related to the defect under NHTSA item number 10021711 (structure: Body: Door). The approximate failure mileage was 45,000. The VIN was unavailable. Updated 09/29/2011
- Duluth, GA, USA
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Our 2005 Toyota Sienna has had recurring problems with the rear doors becoming inoperative. During the lease period it was brought to the dealer who diagnosed that it "needed a little grease". we continued to live with the manual door requiring several tries to open, finally paying out of pocket for a repair. Now the handle had broken off, and the cable for the automatic door has broken. There is now no way to open either door, leaving our children in the back with no direct route to exit the vehicle should something happen. We have spent a few thousand dollars already on these doors and cannot continue to pay for them.
The contact owns a 2005 Toyota Sienna. The contact stated the right passenger automatic door would not close completely. The contact injured her left index finger while attempting to close the door. The failure was experienced several times. The dealer performed a diagnostic test which indicated the failure was located in the door cable which was cut by the dealer. The manufacturer would not assist with the repair because the door was altered. The failure mileage was 80,000 and the current mileage was 85,000.
Toyota Siennas 04-06 are prone to door popping when opening and closing due to broken door welds. This is the situation of a company that is having tremendous growth and will not take care of the customers who helped propel that growth. Even though it is out of warranty, they have failed to recall the issue and replace the defects.
Cable that operates the sliding power door on Toyota Sienna xle broke. The steel cable rusted out and is exposed. The car is 5 years old and has 45,000 miles on it. Toyota says you have to replace the door motor and cable. The cost $1800-2000. Far too much money for a poorly designed opening system. The steel cable is exposed to the elements and of course it's going to rust out.
The contact owns a 2005 Toyota Sienna. The contact stated that both of the rear sliding doors were defective. She mentioned that she was unable to open them. The vehicle was taken to a local mechanic who was not able to diagnose the failure. The manufacturer was made aware of the failure but referred her to NHTSA. The vehicle was not repaired. The failure mileage was 50,000 and current mileage mileage was 74,000.
Sliding door on the Sienna minivan as soon as the temp drops to 0C the sliding doors are stuck shut and the automation sucks as well we would not be able to get the kids out of the van quickly.
The contact owns a 2005 Toyota Sienna. The contact stated that the rear electronic sliding doors were inoperable and would not open electronically nor manually. The manufacturer was contacted and a complaint was filed. The vehicle was not repaired. The contact stated she had scheduled an appointment for repair. The approximate failure mileage 93,000.
The contact owns a 2005 Toyota Sienna. The vehicle was parked when the contact opened the driver side door and the vehicle exhibited an abnormal popping sound. The contact stated he received a warranty enhancement notification regarding the front door check mounting panel some time prior to the failure. The vehicle was taken to the dealer and he was advised that the vehicle was no longer under warranty for the failure. The failure was ongoing for approximately three months. He was advised the remedy was to replace the door at a cost of $2,500. The vehicle was not repaired. The failure mileage was 81,000 and the current mileage was 86,114. Updated 06/01/11
My 10 year old grandson could not exit my 2005 Toyota Sienna van. He jumped the seat and came out the rt front door. The rt slider door stuck open 6 inches from the frame. A metal cable rusted through and broke. The door would not close power or manual. I forced the door closed from the outside and have not opened it since. It can not open more than 6 inches. A recall to check the spare tire release was done recently. The door cables are also subjected to salt spray in ri. Toyota service verified the complaint. In an emergency, .the door could not be opened.
The contact owns a 2005 Toyota Sienna. The contact stated that the rear sliding doors were designed to open manually from the interior and electronically from the exterior however, the sliding door would only open electronically from the interior. The vehicle was taken to the dealer who performed a diagnostic but the vehicle was not repaired. The manufacturer was contacted but provided no further assistance. The failure mileage was 50,000 and the current mileage was 105,000.
All of a sudden my passenger side rear sliding door would not open or close with the automatic button. This went in and out of working order for a few months when it stopped for good. It was manually operative at this point and now the door will not open at all. It is stuck in the closed position and cannot be opened at all. This is not only a very difficult situation when shuttling five children to various places, it is very unsafe for anyone to be riding in a car where the door is unable to be opened even when the sliding door button is turned off, nothing can be done.
The door to my 2005 Toyota Sienna stuck open while on vacation 500 plus miles from home. The door could not be closed due to a common failure that many other owners have experienced. The motor breaks and sticks to a cable that is used as a guide in the mechanism rendering the door inoperable. I had to cut a cable to close the door manually just so that I could drive the car home with my wife and 3 small children. The door open warning light and beeper would randomly sound while driving as if the door was trying to open itself. I tried shutting the door several times and it would close and latch. I had to turn off the electronic control and make sure the door was locked but it would still sound the beep and warning light. The safety issue is that you cannot fix the door without going to a dealer when the motor fails and I fear some people might try to drive with the door open. If there was an emergency that required my family to exit the vehicle (ie flood fire or accident) that door wouldn't have worked. Toyota knows of the problem and they have upgraded the mechanism that is sold in their parts departments but they have not done a proper recall. I do not want someone to get hurt before they act. I shouldn't have to worry about the safety of my family or pay thousands of dollars to fix something they know is defective.
2005 Toyota Sienna rear two automatic sliding doors failed within 4 days of each other. Children cannot get in and out of vehicle by themselves now. Toyota wants $1800+ per door to fix! doors can be made to open manually but children cannot shut them by themselves.
A D V E R T I S E M E N T S
- New York, NY, USA