This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The lock motor in each sliding doors has stopped. The doors open via manual door handles. Keyfob, internal door buttons near the doors, and buttons near rear view mirror do not work to open or close the doors.
The contact owns a 2005 Toyota Sienna. The contact stated that the side sliding doors could not be opened with the automatic key-less remote and could only be opened manually. The vehicle was taken to the dealer for diagnosis where the dealer was unable to diagnose a failure with the vehicle. The manufacturer was not contacted and the vehicle was not repaired. The failure mileage was 300,000 and the current mileage was 376,000. The VIN was not available.
2005 Toyota Sienna rear auto hatch safety reverse mechanism does not stop the closing of the door when encountering an object, hand or body part or when attempts are made to stop the closing of the door. Door continues to close under power that cannot be reversed/stopped. This defect/problem could conceivably be a serious and potentially fatal hazard if a child was exiting the rear cargo compartment and the door was in the process of closing. A hand or arm in the door gap would not be sufficient to stop the closing of the door I believe although it would be quite stupid to attempt this situation since strong resistance by hand cannot reverse the closing of the door. This problem just started in August 2011.
One day I went to get gas and after getting gas, the drivers side door does not open. We cannot manually open the drivers side. There is something with the gas lid thing. I have four children and we bought out 2005 Toyota Sienna xlw limited AWD for safety reasons. If I am ever in an accident, no one will be able to open the door to get in or out to help. This needs to be recalled and rectified immediately! as for the passenger side door. The door will not open with the automatic sliding. We have to manually open and close the doors. Again, we paid for the high end of this vehicle for safety and comfort reasons. These door issues need to be recalled and fixed as soon as possible for the safety of our children. I do not want to be in an accident and stuck before Toyota decides to get this fixed.
I have a 2005 Toyota Sienna xle AWD limited. The power sliding doors have motors in them that open and close the doors, via small steel cables. The steel cables attached to the motors/doors are the same steel cable type used in the Toyota spare tire recall. These steel cables are trash. If/when they break, Toyota is charging $1,600 to $1,800 per door to fix the problem, even if the motor attached to the steel cables is fine. I've been told that on newer model Sienna vans you can just purchase the steel cables and not the whole motor. A google /yahoo search turns up hundreds if not thousands of complaints regarding these automatic sliding door issues and the extreme cost to repair them. Additionally, I have been told by my Toyota dealership that if the steel cable breaks, I can not open or close the door manually. This is a safety hazard! I have 2 children, if the door(s) won't open manually, how do I get my kids out if I have an accident? Toyota needs to be held accountable for this problem. A recall needs to be conducted and Toyota needs to foot the bill for these fixes. I called Toyota usa and reported the issue. Toyota basically could give a rat's butt about it. It's not a safety issue on a large enough scale. I am at a loss for words at just how angry I am at Toyota. $3,200 to fix about 12 foot of cable that is no bigger in diameter than an cell phone charger's wire. We need help and representation!
- Charleston, WV, USA
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The LH slide door does not open or close properly. The lock/unlock mechanism that holds the door open and closed does not work automatically. It does work when manually opening the door from the outside of door. The automatic slide does work if the locking latch is disengaged first.
2005 Toyota Sienna power sliding doors: 2nd failure of doors within the past 3 months. First failure was lock assembly mechanism. Most recent failure is servo motor cable assembly that opens and shuts the door. Door would not shut...could not drive car safely. Left stranded.
Cable for power sliding door (passenger side) snapped. When you manually open door you have to press on it to keep it open otherwise it will automatically shut and might crush you.
On the driver side sliding door, two out of three bolts that hold the locking latch have fallen through the sheet metal. The result is that the door open indicator light goes on and off while we are driving and the door is technically open while we are driving, albeit locked. As per some quick internet research, this is not an uncommon problem but one that Toyota will not fix. It is not the result of any user misuse and I therefore and disappointed by Toyota's stance.
Toyota Siennas 04-06 are prone to door popping when opening and closing due to broken door welds. This is the situation of a company that is having tremendous growth and will not take care of the customers who helped propel that growth. Even though it is out of warranty, they have failed to recall the issue and replace the defects.
The contact owns a 2005 Toyota Sienna le. The contact stated that the rear driver and passenger doors failed and the doors could not be unlocked with the electronically or manually. The vehicle was not taken to the dealer to be diagnosed. The manufacturer would not assist with the repair because the vehicle warranty was expired. The vehicle was not repaired. The VIN was not available. The failure mileage was 50,000 and the current mileage was 69,000.
The rear passenger sliding door will not open either manually or automatically. I took it to the dealership and was told that the automatic latch mechanism was broken and when that failed and you try to open the door manually with the handle it breaks the door latch as well so now door won't open either manually or automatically. This seems like a quite a design/engineering flaw. If the automatic opening mechanism fails and the only other way to open the door then causes the manual latch to break leaves you without the use of the door at all.
My 10 year old grandson could not exit my 2005 Toyota Sienna van. He jumped the seat and came out the rt front door. The rt slider door stuck open 6 inches from the frame. A metal cable rusted through and broke. The door would not close power or manual. I forced the door closed from the outside and have not opened it since. It can not open more than 6 inches. A recall to check the spare tire release was done recently. The door cables are also subjected to salt spray in ri. Toyota service verified the complaint. In an emergency, .the door could not be opened.
The door to my 2005 Toyota Sienna stuck open while on vacation 500 plus miles from home. The door could not be closed due to a common failure that many other owners have experienced. The motor breaks and sticks to a cable that is used as a guide in the mechanism rendering the door inoperable. I had to cut a cable to close the door manually just so that I could drive the car home with my wife and 3 small children. The door open warning light and beeper would randomly sound while driving as if the door was trying to open itself. I tried shutting the door several times and it would close and latch. I had to turn off the electronic control and make sure the door was locked but it would still sound the beep and warning light. The safety issue is that you cannot fix the door without going to a dealer when the motor fails and I fear some people might try to drive with the door open. If there was an emergency that required my family to exit the vehicle (ie flood fire or accident) that door wouldn't have worked. Toyota knows of the problem and they have upgraded the mechanism that is sold in their parts departments but they have not done a proper recall. I do not want someone to get hurt before they act. I shouldn't have to worry about the safety of my family or pay thousands of dollars to fix something they know is defective.
2005 Toyota Sienna rear two automatic sliding doors failed within 4 days of each other. Children cannot get in and out of vehicle by themselves now. Toyota wants $1800+ per door to fix! doors can be made to open manually but children cannot shut them by themselves.
A D V E R T I S E M E N T S
- Hastings, NE, USA